# Compare Quo vs 800.com 2026 | Capterra > Unsure of what to choose? Check Capterra to compare 800.com and Quo based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/199031-208208/OpenPhone-vs-800-com --- # 800.com vs Quo Features and Cost Comparison Last updated June 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: 800.comQuo2/4 selected [800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (64)](https://www.capterra.com/p/199031/OpenPhone/reviews/) [## 800.com](https://www.capterra.com/p/208208/800-com/)[4.7 (347)](https://www.capterra.com/p/208208/800-com/reviews/) Starting Price $149.00/month Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment CR DT Based on [347 reviews](#user-reviews) Positive 325 Neutral 14 Negative 8 [## Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (64)](https://www.capterra.com/p/199031/OpenPhone/reviews/) Starting Price $15.00/month Value-for-Money 4.1 Functionality 4.2 Ease of Use 4.3 Customer Service 4.1 Reviews Sentiment Based on [64 reviews](#user-reviews) Positive 50 Neutral 3 Negative 11 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 3,094 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 76%Fit Missing features Feature ratings Call Routing 4.7 Mobile Access 4.9 Alerts/Notifications 4.7 Call Logging NA Call Recording 4.7 74%Fit Feature ratings Call Routing 3.7 Mobile Access 3.7 Alerts/Notifications 4.6 Call Logging 3.5 Call Recording 3.7 User satisfaction User satisfaction 4.7 User reviews[347](https://www.capterra.com/p/208208/800-com/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.6 Customer support 4.7 User satisfaction 4.2 User reviews[64](https://www.capterra.com/p/199031/OpenPhone/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.1 Customer support 4.1 Price starts from Price starts from $149Flat Rate, Per Month - Free version - Free trial Price starts from $15Per User, Per Month - Free version - Free trial Best for Best for 800.com is perfect for solopreneurs and small businesses all the way up to large corporations and agencies. We have plans to fit every business type. Best for Small and mid-sized businesses ## User reviews Pros & cons CR Calvin R. CEO > "The SMS/Texting capability is a huge plus for customer engagement, and the call tracking analytics provide great insights into..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) RK Robert K. Administrator > "The process can be very detailed. If one tends to not be as skillful with technology, he or she may become frustrated with the..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7156256) DT Donald T. Owner > "The system provides useful features like call forwarding, voicemail transcription, and call analytics, all managed from a..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7109624) CH Chris H. CMO > "At times, call transfers did not go through properly, which created some concern around potentially missed or lost business..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7120873) BB Brent B. Owner > "It provides dependable call management, useful call summaries, and an easy-to-use interface that fits well with business needs." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441) TF Tracy F. Chief Growth Operations Officer > "I had set up my account and ended up making a mess by adding a second account instead of a second number to the account." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7104125) CR Calvin R. CEO > "Phone support was responsive when I had a question about billing, and the call management tools like the auto-attendant have..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) ET Elvia T. Mold Technician > "I have some difficulty on the website since I am blind and I use screen reader software, so it does not always read everything..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229) LW Lena W. Owner > "I love the customer service aspect where I feel 800.com is always there and very helpful in the process when I need it, plus I..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7061499) KL Kiersten L. Managing Director > "Some issues with calls being immediately dropped ." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939) RM Royneisha M. Dispatcher > "The call forwarding and tracking features are helpful, especially for business owners who want to separate personal and..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7158444) WC Wayne C. Owner > "The billing is a bit of an issue for me." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7077762) HM Hilda M. CEO > "The call forwarding features were especially useful because I could stay connected with customers from anywhere, even when I..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138) JT Jeannita T. Managing Member > "The online interface is not exactly intuitive." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505) BV Bhargav V. Owner > "We have used 800.com since the inception of our business and are very happy with the online options to setup greetings, call..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6863606) MV Mayank V. owner > "The final monthly cost includes some mandatory regulatory fees that add up." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7027524) HM Hilda M. CEO > "The platform helped me separate business and personal calls, which improved organization and communication with customers." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138) KA Karen A. VP of Ops > "how hard it is to set up texting though some of that may be requirements by law. but I have not been able to do it." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7058262) BB Brent B. Owner > "I really like that it sends clear summaries of calls, which makes tracking communication simple and efficient." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441) JT Julia T. Concierge beauty services > "The lack of options and information within the application." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7065950) CR Calvin R. CEO > "Unlike some older telecom services, the dashboard feels modern and makes managing multiple lines simple." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7126652) BA Betty A. CEO > "com is generally user-friendly, but the inability to utilize the text feature is a significant drawback that limits its overall..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606122) ML Michael L. Owner > "Features and prices for unlimited phone service and vanity number options were better than other carriers" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415) MC Micah C. Business Analyist > "Was disappointed in not having the ability for tracking call lengths." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734606) KL Kiersten L. Managing Director > "We were able to set up a very professional voicemail in a short amount of time using the built in tools ." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7114939) CO Cynthia O. Solopreneur > "The platform and verification to get the system up and running is excessive and very labor intensive" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6845455) ML Michael L. Owner > "Had a phone call with the sales team and they explained the features and went over the new AI and call recording features that..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7082415) AP Arziki P. CEO > "The only complaint I would have is with the text-verification feature." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576676) RM Royneisha M. Dispatcher > "The setup process was simple, the app is easy to navigate, and features like call forwarding and tracking make staying..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7158444) DB Daniel B. Owner > "I canceled my service last year and I just see they charged my credit card several hundred dollars." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569076) AB Ajah B. Interior Designer > "It’s a solid solution for small business owners who need a reliable communication system without something overly complicated." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7117538) LR L. R. Chief Executive > "Not sure what I don't enjoy about 800.coms service." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7133738) JR Jennifer R. Senior Director of Global Marketing > "The user-friendly interface makes it incredibly easy to navigate and manage campaigns, while their precise audience targeting..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6580673) JT Joseph T. Agent Broker > "I was unable to get my old 800# reactivated, even though no one is using it." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6578194) JT Jeannita T. Managing Member > "I love the professional support and the low cost of the service. Whenever I call in with a problem the representative stays..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7146505) LG Lucas G. Owner > "sometimes the app wouldnt notify me of calls coming in." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6747007) ES ESMAT S. MANAGER > "EASY TO USE, FAST CUSTOMER SERVICE, WEBSITE IS SELF-EXPLANATORY, BEING ABLE TO CONTROL VOICEMAIL AND WAITING OPTIONS REMOTELY..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7179725) CM Carl M. CEO > "I don’t always receive my calls or notifications when someone calls." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569616) Lamone J. Web Design Artist > "I still get my messages and texts from my clients and that's very important to me; Even when I can't answer calls;" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7155719) JS Julian S. CEO > "App is a little glitchy." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161) RM Royneisha M. Dispatcher > "I also appreciate being able to separate business calls from personal calls without needing another device." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7158444) AS Amitai S. Owner > "The cost is high for the level of service provide." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6577095) HM Hilda M. CEO > "What I liked most about 1.800.com for my business number was how easy it made it to set up a professional phone presence..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138) GL Gabriel L. Sales Division > "Sometimes my calls drop." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6734838) HM Hilda M. CEO > "It also helped my business appear more credible and established, which is important when building trust with clients." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7151138) RE Robin E. CEO > "Pricing is a little too high, could be better." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608801) JS Julian S. CEO > "The toll-free number service worked seamlessly for my needs, and features like call forwarding and voicemail were especially..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6582161) AM Adriana M. Vice President > "There isnt anything to add in this category" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7050496) GS Gabby S. CEO > "Overall, 800.com has been a solid tool for managing business calls and communication." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128937) MD Matt D. Director of Marketing > "Do not need IT support." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6608393) BB Brent B. Owner > "The system works smoothly and saves time for daily business operations." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7089441) MN Mark N. Managing director > "Hard to have a con" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6569203) NV Nina V. CMO > "The call tracking and analytics are especially helpful for businesses that want insight into their calls" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7017025) DD Dan D. Owner > "Works great on desktop but lacks the ability to answer calls on desktop." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696) LH Les H. Director > "Along cones 800.com and we now have very affordable forwarded toll free and a great vanity number to boot!" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7168548) GC Gregory C. President > "So we canceled a NON CONTRACT and I went on to start my own business. And I come back to 800.com because I didn't like how it..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117) Lamone J. Web Design Artist > "They are very understandable people that really care about their clients and their businesses. If difficult times arrive they..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7155719) GS George S. CEO > "Clients tell me it's not easy to call, I'm told it's too many numbers and I don't get may calls immediately" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4715393) AN Anna N. Founder > "The dashboard is easily accessible and relatively intuitive, though it feels a bit outdated." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7144642) DD Dan D. Owner > "Have not had any need to interact with the 800.com team." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683696) MB Mike B. Web Consultant > "We've been using 800.com for more than 2 years now, it's integrated perfectly into our marketing and outreach efforts and makes..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6606038) XB Xenia B. Executive Director > "Was very difficult to set up, not sure if mine is setup correctly." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4683738) JG Jeremy G. Partner > "Great features for a growing business, but overshadowed by restrictive limits and hidden costs :))))" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7173474) GC Gregory C. President > "I GET: He LIES and says he's going to REFUND my money and NEVER DOES!!!" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___4686117) WW William W. Managing Partner > "I love the professional image it provides for my business, and the voicemail-to-email feature is a game-changer for staying..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6584622) KR Karlee R. Office Manager > "I don't like the call forwarding, however I understand it is a way for them to to track calls" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2721716) GM Goran M. Regional Sales and Support Manager > "We've been a long-time user, and we are satisfied with the flexibility it provides for our customer support needs" [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7128459) SF Steven F. President > "There appears to be no option to turn off receiving voice mail recordings." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2354525) AB Axel B. COO > "Even though the 800 as in toll free concept is not really needed any longer, the features and functions that we use make our..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6576647) JV James V. Owner > "Since I have only had our 877 phone number for 2 days, I am not able to answer this question." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2363635) SB Sharmin B. CEO > "Even if you have to add the new number or change forwarding, it is easy to do so." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7172947) VM Victoria M. Office Manager > "I wish voicemails went to the extension, not all to me." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2394548) ET Elvia T. Mold Technician > "Overall it was easy to sign up with 800.Com, like the service so far, I like the voicemail features and phone call history..." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___6866229) SE Sonya E. Manager > "I can someone called me back to help me, but I wasn't able to talk @ that time." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2616672) TW Terri W. President > "I printed my business cards with the toll-free option, and they look so professional." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___7074302) RR Rich R. Owner > "Setting up was a little confusing when I thought I was deleting one thing." [See full review](https://www.capterra.com/p/208208/800-com/#Capterra___2332186) [View Reviews](https://www.capterra.com/p/208208/800-com/reviews/) VR Verified Reviewer Associate Pastor > "The flexible platform allows me to use the service on my desktop or my phone, allowing me to take these phone calls..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6663328) RA Richwell A. Operations Manager > "The lack of API/webhook support is a significant limitation." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7133452) Axel K. Owner > "Support to my surprise did escalate to engineering to fix some critical API bugs, that was a pleasant surprise..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479) KV Kayla V. Field Service Coordinator > "Sometimes I don't get notifications for calls." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7176824) Axel K. Owner > "Feature rich, does everything we need, has an API, allows us to have multiple lines." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479) DL Dorian L. Tour Operator > "The service didn't work for me at all in the end." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7131851) AC Alyssa C. Manager > "I like how it is on my personal phone so I do not have to have two phones, and it is very easy to use." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7119476) DL Dorian L. Tour Operator > "This is a critical onboarding step that is not as easy as suggested." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7131851) BM Brian M. CEO > "It works very well and can be configured in many different ways." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6466316) UA Uri A. CoFounder > "They have no phone number where I can reach support, nor do they have a human chat and I'm very disappointed as a..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769) RG Reagan G. Owner > "New to the software, but it has been useful so far and we continue le to learn how to best utilize it." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820) VR Verified Reviewer Owner > "Occasional connectivity issues, I am not really sure what the cause is and it has been infrequent enough that I..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6716505) KD Kevin D. Owner > "I like that I can create text templates, schedule texts, call from my browser, mobile app, or desktop app." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797) RG Reagan G. Owner > "Does not integrate well with Jobber yet, wish there was a better getting started guide to learn about all the..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820) Nick W. Owner > "Having a dedicated local number that I can tie to my business in google maps, facebook, and my websites was a huge..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) JB Jared B. CEO > "There is a bug "upstream at a carrier" that is preventing us from sending sms/mms from our core phone number." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Rishi G. Founder and CEO > "I use OpenPhone to call and text my prospects and clients and this is a very helpful solution that I found on the..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4867033) JB Jared B. CEO > "They have a bug in their call routing that kept calls from coming to my team until I figured out a way to work..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Nick W. Owner > "OpenPhone is a business phone and SMS solution designed specifically to make communication easier for small..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) SC SHAWN C. FINANCE MANAGER > "Customer service is non existent as well." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) Emmanuel J. Project Engineer > "In my two years of using OpenPhone, I have never felt the need to replace this app because it has pretty much..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4671581) SC SHAWN C. FINANCE MANAGER > "They will shut you down in a heartbeat based on speculation." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) MT Michael T. Head Recruiter > "OpenPhone is very easy to use and has nice features like setting up your caller ID so that the person you're..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3801915) SC SHAWN C. FINANCE MANAGER > "Customer service/retention means nothing to this company at all." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) JB Jared B. CEO > "They have all the right features, in a decent UI" [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) UA Uri A. CoFounder > "Worst onboarding and support experience ever! If you expect to just sign up and immediately get going - forget..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769) CD Cyrus D. Software Developer > "It's ease of connection and its use of texting features, has helped me a lot" [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383) JR Jen R. CEO > "Once in a while, I run into a glitch where I want to enter this number into documents, but the phone number is not..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4783040) Nick W. Owner > "OpenPhone is one piece of my business toolkit that I simply cannot be without." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) JB Jared B. CEO > "Great potential, awful customer support and product doesn't deliver." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Matthew V. President > "It also allows utilization of my cell phone for work calls as well as personal via their app." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) JB Jared B. CEO > "Now we're stuck, but it's been weeks with no movement." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) CD Cyrus D. Software Developer > "OpenPhone revolutionized communication, especially remotely." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383) TD Timothy D. Cost Analyst > "They would rather you don’t have phone access let a paying customer leave when their service is no longer required...." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135) Victor M. Owner > "Generally easy to use, accessible from mobile phone, and supports both voice and text." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3845739) KS Kate S. Owner > "I have had family members trying to call that have to email us because they cannot call or text." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744) AT Alisha T. Owner & Web Designer > "OpenPhone allows me to use my personal cell phone, but have a secondary phone number just for business." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) VR Verified Reviewer Business owner > "The "do no disturb" feature for example just does not work, I keep getting calls when it's turned on, and my team..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819) KD Kevin D. Owner > "I also like that I can connect to my CRM." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797) KS Kate S. Owner > "Syncing doesn't work - EVER." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744) Nick W. Owner > "Works awesome with my iphone." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) TD Timothy D. Cost Analyst > "Set up was problematic, could figure out what took so long. " [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135) TG Ty G. Owner > "I like how texts and phone calls are in one place. And I like being able to have an app on my phone for business,..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2292941) VR Verified Reviewer Lawyer > "There is a bit of a lag on my phone calls." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3591114) AT Alisha T. Owner & Web Designer > "OpenPhone cost is similar to competitors, except that you get way more features, and the dashboard is much better." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) Matthew V. President > "Changing ring settings is not intuitive." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) CW Corticia W. Executive Administrator > "The text messaging feature has been essential in our everyday operations." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3255611) Matthew V. President > "I have also had issues with app override problems." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) BG Ben G. Cofounder > "OP is the easiest way to have a separate a business number from my personal number, and I love having a different..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2292495) AT Alisha T. Owner & Web Designer > "I have not needed to use customer support yet, so that is an area I can't speak on." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) IS Ihor S. owner > "I can easily transfer this number in one click to another person when I m in vacation or have day off." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2292377) VR Verified Reviewer Business owner > "Lots of dropped calls." [See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819) CM Celina M. Family Admissions Officer > "Text messaging runs smoothly, although if using the desktop version, it doesn't include much emojis." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2864657) CB Cristina B. Founder > "Probably not being able to call international numbers." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2294849) [View Reviews](https://www.capterra.com/p/199031/OpenPhone/reviews/) ## User interface 4.71 (347) [Quo](https://www.capterra.com/p/199031/OpenPhone/) 4.16 (64) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features 800.com 27/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/208208/800-com/#features) Quo Top features 38/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/199031/OpenPhone/#features) ### Recognition 800.com is recognized as a top-rated tool in 3 Capterra Shortlist reports Quo is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support 800.com Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Quo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details 800.com - By 800.com - Located in United States - Founded in Quo - By Quo - Located in United States - Founded in 2018 ## 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