# Compare Quo vs Zoom Phone 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Quo and Zoom Phone based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/199031-208535/OpenPhone-vs-Zoom-Phone --- # Quo vs Zoom Phone Features and Cost Comparison Last updated March 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: QuoZoom Phone2/4 selected [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (61)](https://www.capterra.com/p/199031/OpenPhone/reviews/) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) [## Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.2 (61)](https://www.capterra.com/p/199031/OpenPhone/reviews/) Starting Price $15.00/month Value-for-Money 4.2 Functionality 4.2 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [61 reviews](#user-reviews) Positive 48 Neutral 3 Negative 10 [## Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [243 reviews](#user-reviews) Positive 226 Neutral 11 Negative 6 What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,884 reviews from business phone systems software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 67%Fit Not enough reviews Feature ratings Call Routing 3.7 Mobile Access 3.6 Call Transfer \-- Call Logging 3.6 Alerts/Notifications 4.8 80%Fit High performer Feature ratings Call Routing 4.2 Mobile Access 4.6 Call Transfer 4.3 Call Logging 4.3 Alerts/Notifications 4.4 User satisfaction User satisfaction 4.2 User reviews[61](https://www.capterra.com/p/199031/OpenPhone/reviews/) Ease of use 4.3 Functionality 4.2 Value for money 4.2 Customer support 4.2 User satisfaction 4.5 User reviews[243](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.5 Customer support 4.2 Price starts from Price starts from $15Per User, Per Month - Free version - Free trial Price starts from $10Per User, Per Month - Free version - Free trial Best for Best for Small and mid-sized businesses Best for Zoom Phone is for businesses of all sizes, ranging from small businesses to global enterprises. ## User reviews Pros & cons VR Verified Reviewer Associate Pastor > "The flexible platform allows me to use the service on my desktop or my phone, allowing me to take these phone calls..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6663328) RG Reagan G. Owner > "Does not integrate well with Jobber yet, wish there was a better getting started guide to learn about all the features" [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820) Axel K. Owner > "Support to my surprise did escalate to engineering to fix some critical API bugs, that was a pleasant surprise since..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479) UA Uri A. CoFounder > "They have no phone number where I can reach support, nor do they have a human chat and I'm very disappointed as a..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769) Axel K. Owner > "Feature rich, does everything we need, has an API, allows us to have multiple lines." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6859479) VR Verified Reviewer Owner > "Occasional connectivity issues, I am not really sure what the cause is and it has been infrequent enough that I..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6716505) AC Alyssa C. Manager > "I like how it is on my personal phone so I do not have to have two phones, and it is very easy to use." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___7119476) JB Jared B. CEO > "There is a bug "upstream at a carrier" that is preventing us from sending sms/mms from our core phone number." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Rishi G. Founder and CEO > "I use OpenPhone to call and text my prospects and clients and this is a very helpful solution that I found on the..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4867033) JR Jen R. CEO > "Once in a while, I run into a glitch where I want to enter this number into documents, but the phone number is not..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4783040) RG Reagan G. Owner > "New to the software, but it has been useful so far and we continue le to learn how to best utilize it." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6824820) JB Jared B. CEO > "They have a bug in their call routing that kept calls from coming to my team until I figured out a way to work around..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) BM Brian M. CEO > "It works very well and can be configured in many different ways." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6466316) SC SHAWN C. FINANCE MANAGER > "Customer service is non existent as well." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) KD Kevin D. Owner > "I like that I can create text templates, schedule texts, call from my browser, mobile app, or desktop app." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797) SC SHAWN C. FINANCE MANAGER > "They will shut you down in a heartbeat based on speculation." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) Nick W. Owner > "Having a dedicated local number that I can tie to my business in google maps, facebook, and my websites was a huge..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) SC SHAWN C. FINANCE MANAGER > "Customer service/retention means nothing to this company at all." [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___6557512) Nick W. Owner > "OpenPhone is a business phone and SMS solution designed specifically to make communication easier for small..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) UA Uri A. CoFounder > "Worst onboarding and support experience ever! If you expect to just sign up and immediately get going - forget about..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___6419769) CD Cyrus D. Software Developer > "It's ease of connection and its use of texting features, has helped me a lot" [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383) VR Verified Reviewer Business owner > "The "do no disturb" feature for example just does not work, I keep getting calls when it's turned on, and my team..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819) Matthew V. President > "It also allows utilization of my cell phone for work calls as well as personal via their app." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) JB Jared B. CEO > "Great potential, awful customer support and product doesn't deliver." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) CD Cyrus D. Software Developer > "OpenPhone revolutionized communication, especially remotely." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4825383) JB Jared B. CEO > "Now we're stuck, but it's been weeks with no movement." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) Emmanuel J. Project Engineer > "In my two years of using OpenPhone, I have never felt the need to replace this app because it has pretty much..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4671581) TD Timothy D. Cost Analyst > "They would rather you don’t have phone access let a paying customer leave when their service is no longer required. " [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135) MT Michael T. Head Recruiter > "OpenPhone is very easy to use and has nice features like setting up your caller ID so that the person you're calling..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3801915) KS Kate S. Owner > "I have had family members trying to call that have to email us because they cannot call or text." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744) JB Jared B. CEO > "They have all the right features, in a decent UI" [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___5068609) VR Verified Reviewer Lawyer > "There is a bit of a lag on my phone calls." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3591114) Nick W. Owner > "OpenPhone is one piece of my business toolkit that I simply cannot be without." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) Matthew V. President > "Changing ring settings is not intuitive." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) Victor M. Owner > "Generally easy to use, accessible from mobile phone, and supports both voice and text." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3845739) Matthew V. President > "I have also had issues with app override problems." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3482389) AT Alisha T. Owner & Web Designer > "OpenPhone allows me to use my personal cell phone, but have a secondary phone number just for business." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) KS Kate S. Owner > "Syncing doesn't work - EVER." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___3758744) KD Kevin D. Owner > "I also like that I can connect to my CRM." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4138797) VR Verified Reviewer Business owner > "Lots of dropped calls." [See full review](https://www.capterra.com/p/199031/OpenPhone/#GetApp___3513819) CM Celina M. Family Admissions Officer > "Text messaging runs smoothly, although if using the desktop version, it doesn't include much emojis." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2864657) TD Timothy D. Cost Analyst > "Set up was problematic, could figure out what took so long. " [See full review](https://www.capterra.com/p/199031/OpenPhone/#SoftwareAdvice___4274135) Nick W. Owner > "Works awesome with my iphone." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___4320655) AT Alisha T. Owner & Web Designer > "I have not needed to use customer support yet, so that is an area I can't speak on." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2966247) TG Ty G. Owner > "I like how texts and phone calls are in one place. And I like being able to have an app on my phone for business, so..." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2292941) CB Cristina B. Founder > "Probably not being able to call international numbers." [See full review](https://www.capterra.com/p/199031/OpenPhone/#Capterra___2294849) [View Reviews](https://www.capterra.com/p/199031/OpenPhone/reviews/) Victoria H. HR Director > "Overall it is fine there are no issues with the sound and recognition on a zoom meeting, you can still see both the..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7100948) BM Brendon M. Director of Operations > "the inability to change settings using the app, you have to go to the online web version to make changes." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7050832) CB Cynthia B. Client Care Representative > "Integration with desktop UI is really good, it provides a small widget that hides in the screen for easy access and..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523) Kristl K. Sr Customer Service Rep > "Occasionally, experience dropped calls and poor audio quality." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174) Gouthami K. Marketing Executive > "What I like most about Zoom Phone is its call quality and reliability because it allows me to have calls with..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6675995) JH James H. Managing Director > "Wasted almost week in total hours with countless zoom staff to discuss this BUG with noone able to explain the design..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761487) Kristl K. Sr Customer Service Rep > "Intuitive interface that blends seamlessly with existing Zoom video conferencing." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7092174) CB Cynthia B. Client Care Representative > "There’s no way of checking the full call details when it’s ringing or copying the number before answering the call to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6638523) PA PRITHVI A. Singing classes > "My overall experience on zoom is awesome I have used it many times in taking online tuition classes , many online..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706) VR Verified Reviewer MBBS > "One thing I don’t like about Zoom Phone is that sometimes it can be a bit unreliable, especially if I’m switching..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212) Jesse Z. Software Engineer > "I like how Zoom Phone is a very convenient and useful tool for employees with an office phone who work remotely or..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6874123) SM Sara M. photographer > "Overall it is easy application and it has many option especially in meeting. But I do not like when it has code to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900) Nishant T. Sr. Analyst > "Supports VoIP calling over Wifi and 4G/LTE and other networks flawlessly" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381) EJ Emma J. Director of Operations > "I always worry that it'll turn off mid-meeting due to getting overheated." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6788651) WJ Whitney J. HR Assistant > "That's very nice for catching phone numbers and things of that nature." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735) Ravi Teja K. Data Science Intern > "What I liked the least about Zoom Phone is it's occasional call quality issues." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6661779) Lena W. Owner > "Ease of use for multitasking and the ability to use other features as well." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7065684) PY Peipei Y. Dentist > "Sometimes connection isn’t good even with wifi." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6351650) Nishant T. Sr. Analyst > "Overall, its very nice, reliable, and easy to user VoIP tool, offers good quality calls and robust integration with..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381) KM Karthick M. Team Lead > "some times you wont be able to see which number you called, Need to logout and relogin again to see recent dialed..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779108) VR Verified Reviewer MBBS > "Sure, during rotations and group study, Zoom Phone has been excellent for keeping me in contact with professors and..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6772212) EAP Er Avinash P. Senior Technical Support Engineer > "Little changes cause disruptions." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597) DH Dale H. Online Consultant > "It takes voice and video and integrates well into the Zoom family." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337) CL Carter L. Cost reduction consultant > "I have absolutely no complaints but they force me to write in this box 🤍" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396) AT Andrena T. Administration > "It’s very easy to use and allow for a simple way to connect with someone without having to provide your personal..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7120753) AB Amar B. Customer Support > "Some times there is a network issue." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154) AM Ascah M. Content Writer > "I find this platform to be effective for secure communications with my clients." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6837741) EL Evelyn L. Operations Manager > "Their support service needs to be better." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6655069) SR Sam R. IT Manager > "Zoom phone is user-friendly, stable, clear service, and a robust platform for all communication within our company." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229) VR Verified Reviewer Executive Director > "The connection seems to be the worst." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586) WJ Whitney J. HR Assistant > "It's great for a business to use with it's employees." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7073735) SY Sydney Y. Programs Manager > "The audio quality can be a bit hit or miss (likely due to cell reception, if I had to guess)." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4777906) SR Sam R. IT Manager > "Zoom phone has been a great addition to our company to increase communications with both outside and inside contacts." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6775229) Noxolo R. Tutor > "I am also not very fond of the fact that one needs to have a constant internet connection." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436) DH Dale H. Online Consultant > "It was fairly easy to set up and is a breeze to use. Once the client was downloaded to my machine, I put it in the..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337) SB Stacey B. HR Coordinator > "It is very hard to hear people whether you use earphones or have it outloud." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4766056) EAP Er Avinash P. Senior Technical Support Engineer > "Using zoom phone in Mac OS without any issues , running smoothly not consuming enough space." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6578597) VR Verified Reviewer Software engineering student > "I don't like how there are too many steps to log in." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4779161) Nishant T. Sr. Analyst > "Low cost platform compared to peers, makes it good choice for small enterprises" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6806381) JL Jen L. Customer Engagement and Success Manager > "I wish that I could receive some sort of notification for SMS messages to my Zoom phone, but it did not seem to be an..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3527681) VR Verified Reviewer Executive Director > "Everybody uses Zoom so they are familiar with its functionality and trust incoming calls / meeting invitations" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6604586) TD Thien D. Graduate Research Assistant > "It’s hard to tell whether it’s the app or my own Internet connection, but I get disconnected once in a while or..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4296670) CT Christina T. Creative designer > "I love that you can video chat with family, friends or businesses." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6761921) VR Verified Reviewer Recruiting Enablement Specialist > "The UI is odd." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4894723) DP Dana P. Admin > "Easy to use." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___7029516) NL Ntebaleng L. Animal Scientist > "Sometimes I don't know how to switch on my microphone which causes a few delays when conversing with others." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3742270) JS Josh S. IT Coordinator > "Love having an app on my cell phone." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6811127) Diksha D. Bim Engineer > "Only one problem I have using this zoom phone is that it does not have any customer support service." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3648568) KF Kennedy F. Speech Language Pathologist > "It was easy to access and navigate with somebody who was less familiar with the software." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962) AR Alphin R. Senior Recruiter > "we are not able to do chat and voice call simultaneously." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4177494) PA PRITHVI A. Singing classes > "Just need an internet connection and easy to use ." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6848706) EC Eliel C. Office Manager > "Especially switching out of another company such as Ring Central that are huge but with poor customer service." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873) JC Jess C. Accounts Receivable Manager > "It is convenient for not having to use your personal phone for business." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6610460) Andrew K. Chief Operating Officer > "While the services is available at a great price, the overall customer support is extremely poor. Once we finalized..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2893037) EM Emily M. Speech and Language Therapist > "Additionally, I like how you can download the app, meaning I can have easy access to zoom on my phone and when I am..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4974784) RS Randall S. Systems Administator > "Their sales people will sell you the product and then abandon you to a process they don't explain well. If you ask..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3151147) CL Carter L. Cost reduction consultant > "My corporate head office just onboarded ZOOM Phones and I could NOT be happier." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6308396) AG Ashmita G. Student > "The hundred member limit is an issue. " [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4590661) CB Claude B. Technician > "We are in a technological age and everyone is hustling and bustling." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6524182) VR Verified Reviewer GAM > "Internally that is just a mess and not time efficient at all." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054) MG Maria G. Teacher assistant > "It was an easy safe way to keep up with what was going on in the company" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6296513) BO Babatunde O. Snr. Business Systems Analyst > "However, it is difficult to use the application especially the mobile app when the network strength is weak." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2852750) KF Kennedy F. Speech Language Pathologist > "Great experience with minimal difficulties while using the software." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6807962) Juan Carlos O. Support Expert > "Expensive, if you use it on your phone using mobile data, you'll run out of it." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2920079) HM Harshal M. Technical Project Manager > "simple to use while driving mainly, allows simple call switch" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6660377) Hafizah S. Assistant Manager Business Development > "I had to cancel the session and join in it again using the VOIP option." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3022673) SM Sara M. photographer > "They improve the application quickly too." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6452900) VR Verified Reviewer IT Manager > "The management is a bit disjointed from their Zoom Video product." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2836554) VR Verified Reviewer Videographer > "Not only does Zoom Phone work as a way to conduct video conferences, but it also works as a normal phone, can record..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3677638) SL Sheryl L. job developer > "I know there are limitations and it doesn't allow you to see everyone on the call." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2977050) DH Dale H. Online Consultant > "It's very easy to use." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6854337) Michael F. Organizational Change Consultant > "I have not consistently been able to upload documents into the chat." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2945238) DB Devin B. AP Manager > "Zoom is great to use to keep in touch with co-workers." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6439724) VR Verified Reviewer GAM > "Screen sharing is a joke!" [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___4592054) AB Amar B. Customer Support > "It's simple to use, and you may learn how to use it without any specific instruction or classes." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6557154) MM Megan M. Executive Assistant > "I sometimes have issues with it syncing to my phone." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2981182) Noxolo R. Tutor > "Zoom facilitates the seamless presentation of myself on the platform, particularly during interviews." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___6218436) JG Justin G. Senior Implementation Consultant > "many soft-phone features aren't very strong, such as adjusting notification settings, ease of switching to..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2792406) EC Eliel C. Office Manager > "Quality of the calls is great, verified numbers with proper caller ID so your calls are not rejected due to a weird..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___3595873) KK Kevin K. President > "We need to reduce our spend and they won't let us out of our contract until September. If I can't cut some expenses..." [See full review](https://www.capterra.com/p/208535/Zoom-Phone/#Capterra___2661718) [View Reviews](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) ## User interface 4.20 (61) 4.52 (243) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Quo Top features 38/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/199031/OpenPhone/#features) Zoom Phone 20/50 - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Callback Scheduling - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Contact Database - Contact Management - CRM - Customizable Caller ID - Customizable Reports - Employee Directory - Fax Management - Generative AI - Interaction Tracking - IVR - Live Chat - Mobile Access - Monitoring - Multi-Channel Communication - PBX - Predictive Dialer - Purchasing & Receiving - Queue Management - Real-Time Analytics - Real-Time Data - Real-Time Monitoring - Real-Time Reporting - Reporting & Statistics - SMS Messaging [See all features](https://www.capterra.com/p/208535/Zoom-Phone/#features) ### Recognition No recognitions have been awarded to Quo No recognitions have been awarded to Zoom Phone ### Deployment & support Quo Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Zoom Phone Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Quo - By OpenPhone Technologies - Located in United States - Founded in 2018 Zoom Phone - By Zoom Video Communications - Located in United States - Founded in 2011 ## Popular Comparisons [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.20 (61)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.70 (860)](https://www.capterra.com/p/169627/RingOver/reviews/) $15/month Price $29/month 4.2 Features 4.6 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-199031/RingOver-vs-OpenPhone) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (10,946)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $10/month Price $4/month 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-208535/Microsoft-Teams-vs-Zoom-Phone) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.20 (61)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [800.com](https://www.capterra.com/p/208208/800-com/)[4.71 (316)](https://www.capterra.com/p/208208/800-com/reviews/) $15/month Price $149/month 4.2 Features 4.6 4.3 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/199031-208208/OpenPhone-vs-800-com) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,531)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $10/month Price $14.99/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-208535/Zoom-Video-Conferencing-vs-Zoom-Phone) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.20 (61)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.40 (465)](https://www.capterra.com/p/158704/3CX/reviews/) $15/month Price $350/year 4.2 Features 4.4 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-199031/3CX-vs-OpenPhone) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[4.49 (12,081)](https://www.capterra.com/p/176572/Google-Hangouts/reviews/) $10/month Price $6/month 4.5 Features 4.3 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/176572-208535/Google-Hangouts-vs-Zoom-Phone) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.20 (61)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [JustCall](https://www.capterra.com/p/157853/JustCall/)[4.12 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) $15/month Price $29/month 4.2 Features 4.1 4.3 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157853-199031/JustCall-vs-OpenPhone) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [GoTo Connect](https://www.capterra.com/p/163604/GoTo-Connect/)[4.47 (668)](https://www.capterra.com/p/163604/GoTo-Connect/reviews/) $10/month Price Contact vendor for pricing 4.5 Features 4.5 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/163604-208535/GoTo-Connect-vs-Zoom-Phone) [Quo](https://www.capterra.com/p/199031/OpenPhone/)[4.20 (61)](https://www.capterra.com/p/199031/OpenPhone/reviews/) vs [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/)[4.29 (358)](https://www.capterra.com/p/175002/Grasshopper/reviews/) $15/month Price $14/year 4.2 Features 4.2 4.3 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/175002-199031/Grasshopper-vs-OpenPhone) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [Webex Suite](https://www.capterra.com/p/237272/Webex/)[4.41 (7,396)](https://www.capterra.com/p/237272/Webex/reviews/) $10/month Price $25/month 4.5 Features 4.3 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/208535-237272/Zoom-Phone-vs-Webex) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/) vs [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,201)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) $10/month Price $30/month 4.5 Features 4.3 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/208535-242188/Zoom-Phone-vs-RingCentral-MVP) [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[4.52 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