# Compare Botpress vs UChat 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Botpress and UChat based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/199292-239947/Botpress-vs-UChat

---

# Botpress vs UChat Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BotpressUChat2/4 selected

[Botpress](https://www.capterra.com/p/199292/Botpress/)[4.5 (37)](https://www.capterra.com/p/199292/Botpress/reviews/)

[UChat](https://www.capterra.com/p/239947/UChat/)[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

[## Botpress](https://www.capterra.com/p/199292/Botpress/)[4.5 (37)](https://www.capterra.com/p/199292/Botpress/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.1

Customer Service

4

Reviews Sentiment

Based on [37 reviews](#user-reviews)

Positive

36

Neutral

1

Negative

0

[## UChat](https://www.capterra.com/p/239947/UChat/)[4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

Starting Price

$10.00/month

Value-for-Money

4.8

Functionality

4.9

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

Based on [73 reviews](#user-reviews)

Positive

72

Neutral

0

Negative

1

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### ChatBot

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Starting Price

$50.00

Flat Rate,Per Month

Free Trial

Free Version

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User rating

94%

of reviewers  
rated it above 4 stars

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Highest Rated

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rated it above 4 stars

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### Inagent

4.8 (4)

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User rating

100%

of reviewers  
rated it above 4 stars

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### Structurely

4.2 (6)

* * *

Starting Price

$299.00

Usage Based,Per Month

Free Trial

Free Version

* * *

User rating

83%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 1,602 reviews from conversational ai platform software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

78%Fit

Feature ratings

Chatbot

4.6

Natural Language Processing

4.6

AI/Machine Learning

4.0

Reporting/Analytics

4.2

Live Chat

4.0

85%Fit

High performer

Feature ratings

Chatbot

5.0

Natural Language Processing

4.5

AI/Machine Learning

4.6

Reporting/Analytics

4.4

Live Chat

4.7

User satisfaction

User satisfaction

4.5

User reviews[37](https://www.capterra.com/p/199292/Botpress/reviews/)

Ease of use

4.1

Functionality

4.3

Value for money

4.4

Customer support

4.0

User satisfaction

4.9

User reviews[73](https://www.capterra.com/p/239947/UChat/reviews/)

Ease of use

4.6

Functionality

4.9

Value for money

4.8

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$10Usage Based, Per Month

-   Free version
-   Free trial

Best for

Best for

Organizations who are looking to leverage AI to automate complex conversations across their business without requiring extensive technical know-how.

Best for

Small businesses, ecommerce businesses, customer service teams, sales teams, marketing teams, business owners

## User reviews

Pros & cons

Wisdom B.

Founder

> "I really like how flexible and user-friendly it is, especially for non-technical users."

[See full review](https://www.capterra.com/p/199292/Botpress/#Capterra___7036538)

KO

Kamsi O.

Research Staff

> "I dislike that Botpress has a steep learning curve, especially for beginners and non-technical users."

[See full review](https://www.capterra.com/p/199292/Botpress/#Capterra___6169583)

Carolyn M.

Freelance Developer

> "Botpress offers an economical and code-friendly low-code platform that allows for a range of user skill and..."

[See full review](https://www.capterra.com/p/199292/Botpress/#Capterra___6203577)

CAB

Cesar Augusto B.

CEO

> "At first, it's a bit difficult to understand the interface"

[See full review](https://www.capterra.com/p/199292/Botpress/#Capterra___6166209)

VG

Vatsal G.

WEB DEVELOPER

> "It's easy to use the studio without doing the code stuffs and API"

[See full review](https://www.capterra.com/p/199292/Botpress/#Capterra___6169212)

MF

Moises F.

Software Engineer

> "At first it was a little complicated to integrate our bot to the systems"

[See full review](https://www.capterra.com/p/199292/Botpress/#Capterra___2095134)

Kevin M.

CloudOps Engineer

> "The visual editor is a nice addition, easy to implement on linux, just a few commands to get started"

[See full review](https://www.capterra.com/p/199292/Botpress/#Capterra___2084361)

Ian F.

Administrativo

> "didn't have much video tutorial and the installation was not very fast."

[See full review](https://www.capterra.com/p/199292/Botpress/#Capterra___2095041)

[View Reviews](https://www.capterra.com/p/199292/Botpress/reviews/)

VR

Verified Reviewer

ceo

> "It helps to handle more works that can be done by chatbot, such as shipping status, payment status."

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___4815009)

Valery I.

CEO

> "THERE IS NO customer support, it is just bots!!!"

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___7042041)

Nicole C.

Marketing Director

> "The support and the \[sensitive content hidden\] are both exceptional. Although there is a learning curve, the software is highly powerful..."

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___5057587)

DC

Dean C.

CEO

> "Nothing at the moment, I'm yet to see something I'm disappointed in, I panicked at one point and thought the data was erased but it was my..."

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___5031460)

KQ

‪KHLDUN Q.

sales manager

> "UChat's support team and updates also reassure me that it's a reliable choice for long-term use."

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___6570791)

Yash S.

CEO

> "Uchat reduced our support by automating the most part of it."

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___4699410)

SS

Sushant S.

Owner

> "It makes my life easy by saving 10+ hours of time for me and my support agents for queries from customers."

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___4731281)

Hilton D.

Conversational Developer

> "Right now, Feb 2022, the platform lacks a unified inbox."

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___3359713)

MK

Mark K.

Marketer

> "Uchat covers every imaginable business use case with its own chatbots and direct integrations to multiple crucial third parties like..."

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___4677294)

Ahmad Fikri M.

Marketing Officer

> "Some issues related to several users does not understand the UChat offering."

[See full review](https://www.capterra.com/p/239947/UChat/#Capterra___3359533)

[View Reviews](https://www.capterra.com/p/239947/UChat/reviews/)

## User interface

[Botpress](https://www.capterra.com/p/199292/Botpress/)

4.49 (37)

[UChat](https://www.capterra.com/p/239947/UChat/)

4.89 (73)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Botpress

11/50

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Escalation
-   API
-   Autoresponders
-   Chatbot
-   Chat/Messaging
-   Chat Transcript
-   Code-free Development
-   Communication Management
-   Configurable Workflow
-   Contextual Guidance
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer Segmentation
-   Customer Service Analytics
-   Customizable Branding
-   Drag & Drop
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   For Developers
-   Generative AI
-   Intent Recognition
-   Knowledge Base Management
-   Lead Capture
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Channel Management
-   Multi-Language
-   Natural Language Processing
-   Natural Language Search
-   Performance Metrics
-   Pre-Configured Bot
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   Search/Filter
-   Sentiment Analysis
-   Social Media Integration
-   Speech Recognition
-   Speech Synthesis
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/199292/Botpress/#features)

UChat

Top features

26/50

-   Activity Dashboard
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Escalation
-   API
-   Autoresponders
-   Chatbot
-   Chat/Messaging
-   Chat Transcript
-   Code-free Development
-   Communication Management
-   Configurable Workflow
-   Contextual Guidance
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer Segmentation
-   Customer Service Analytics
-   Customizable Branding
-   Drag & Drop
-   Email Management
-   Engagement Tracking
-   Feedback Management
-   For Developers
-   Generative AI
-   Intent Recognition
-   Knowledge Base Management
-   Lead Capture
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Channel Management
-   Multi-Language
-   Natural Language Processing
-   Natural Language Search
-   Performance Metrics
-   Pre-Configured Bot
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Monitoring
-   Real-Time Notifications
-   Reporting/Analytics
-   Reporting & Statistics
-   Search/Filter
-   Sentiment Analysis
-   Social Media Integration
-   Speech Recognition
-   Speech Synthesis
-   Surveys & Feedback
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/239947/UChat/#features)

### Recognition

No recognitions have been awarded to Botpress

No recognitions have been awarded to UChat

### Deployment & support

Botpress

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

UChat

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Botpress

-   By Botpress
-   Located in Canada
-   Founded in 2018

UChat

-   By SmartLink
-   Located in Australia
-   Founded in

## Popular Comparisons

[UChat](https://www.capterra.com/p/239947/UChat/)[4.89 (73)](https://www.capterra.com/p/239947/UChat/reviews/)

vs

[Fathom](https://www.capterra.com/p/276054/Fathom/)[4.97 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

$10/month

Price

$15/month

4.9

Features

4.9

4.6

Ease of Use

5.0

[View full comparison](https://www.capterra.com/compare/239947-276054/UChat-vs-Fathom)