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Rokt vs PayPal: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 5,367 reviews from eCommerce users.
% Fit
Missing features
Not enough reviews
Feature ratings
Credit Card Processing
NA
Electronic Payments
NA
Data Security
--
Shopping Cart
--
Order Management
NA
% Fit
Missing features
Feature ratings
Credit Card Processing
4.4
Electronic Payments
4.6
Data Security
4.6
Shopping Cart
NA
Order Management
4.4
User satisfaction
4.5
User reviews17
Ease of use
4.4
Functionality
4.3
Value for money
4.3
Customer support
4.8
4.7
User reviews25,442
Ease of use
4.6
Functionality
4.6
Value for money
4.5
Customer support
4.3
Price starts from
--
Not provided by vendor
Free version
Free trial
Not provided by vendor
Free version
Free trial
Best for

Ecommerce sites & Shopify. By delivering the most relevant product, service or offer to each customer during the checkout experience, our solution boosts brand engagement and unlocks new revenues.

PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions.

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-6dd3d392-4296-4165-fbd2-08dbdfa7202f
Nischala R
Payroll Manager
4.0

Nischala R.: Hi. My name is Nischala. My job title is Payroll Manager and Admin, and my company size is 140 hairstylists. It is a franchisee of a hair salon. And I rate four out of five to the PayPal, and five is the highest. So I use PayPal as a payer as well as the receiver. I am pretty active volunteer, so we receive PTO payments from the school community. We receive the... I do some kind of Christmas gift card for bus driver, those kinds of things. So I am at the receiver ends also, and most of the invoices, what we receive for the hair salon industry, we have an option of PayPal payment. So for my professional payment work, we use PayPal as a payer, one of the option for payment. I feel that it doesn't have the login problem in the sense that forgot password is not required. We can log in as one time code, which has made my life easy in the sense that I do not download apps and so the login issue has been taken care. And whenever I make the payment, I see the options of do you want to pay by PayPal balance and do you want to pay by the bank account, which is connected to the PayPal and also the credit card, which person might have with the PayPal account. So I like the connectivity issue. We don't have to remember the password, we don't have to download any app, and it has the internal options for the payment. I know that we have lots of options for the payment nowadays. One thing which I don't like, when it gives me the first option, do you want to pay by the PayPal balance, I do not know the amount, what is in the PayPal. So I know that if I have $50 and I am buying something $100, that $50 can be paid by PayPal and $50 via the bank account connected. But I really want the amount which is in the PayPal balance to be visible without going through the app or clicking so many options.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
207944 video thumbnail}
1 Video
199424
2 screenshots
207944
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
Alerts/Notifications
388
Important

Rokt

6/42
  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Campaign Management
  • Catalog Management
  • Content Management
  • Credit Card Processing
  • CRM
  • Customer Accounts
  • Customizable Branding
  • Customizable Templates
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Loyalty Program
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Multi-Store
  • Order Management
  • Order Tracking
  • Promotions Management
  • Purchase Order Management
  • Real-Time Data
  • Reporting & Statistics
  • Returns Management
  • Reviews Management
  • Sales Order Management
  • SEO Management
  • Shipping Management
  • Templates
  • Third-Party Integrations
  • Website Management
  • Data Security
  • Data Synchronization
  • Email Marketing
  • Multi-Channel Marketing
  • Multi-Currency
  • Shopping Cart
See All features
Hide eCommerce Software Features -

PayPal

Top Features
14/42
Show eCommerce Software Features +
Rokt
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PayPal
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Rokt
  • By Rokt
  • Located in United States
PayPal
  • By PayPal
  • Located in United States
  • Founded in 1998
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