# Compare Persona vs ID.me 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Persona and ID.me based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/199701-201087/Persona-vs-ID-me --- # Persona vs ID.me Features and Cost Comparison Last updated April 1st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PersonaID.me2/4 selected [Persona](https://www.capterra.com/p/199701/Persona/)[4.9 (27)](https://www.capterra.com/p/199701/Persona/reviews/) [ID.me](https://www.capterra.com/p/201087/ID-me/)[4.2 (28)](https://www.capterra.com/p/201087/ID-me/reviews/) [## Persona](https://www.capterra.com/p/199701/Persona/)[4.9 (27)](https://www.capterra.com/p/199701/Persona/reviews/) Starting Price $250.00/month Value-for-Money 4.8 Functionality 4.8 Ease of Use 4.8 Customer Service 4.6 Reviews Sentiment JS Based on [27 reviews](#user-reviews) Positive 27 Neutral 0 Negative 0 [## ID.me](https://www.capterra.com/p/201087/ID-me/)[4.2 (28)](https://www.capterra.com/p/201087/ID-me/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.1 Ease of Use 4 Customer Service 4.1 Reviews Sentiment DC Based on [28 reviews](#user-reviews) Positive 23 Neutral 0 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 1,011 reviews from identity management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology \--%Fit Missing features Not enough reviews Feature ratings Authentication 5.0 Password Management NA Two-Factor Authentication NA Multi-Factor Authentication \-- Single Sign On 5.0 \--%Fit Missing features Not enough reviews Feature ratings Authentication \-- Password Management NA Two-Factor Authentication NA Multi-Factor Authentication NA Single Sign On 1.0 User satisfaction User satisfaction 4.9 User reviews[27](https://www.capterra.com/p/199701/Persona/reviews/) Ease of use 4.8 Functionality 4.8 Value for money 4.8 Customer support 4.6 User satisfaction 4.2 User reviews[28](https://www.capterra.com/p/201087/ID-me/reviews/) Ease of use 4.0 Functionality 4.1 Value for money 4.0 Customer support 4.1 Price starts from Price starts from $250Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Startups and large enterprises across a variety of businesses spanning fintech to marketplaces and crypto to hospitality who need help managing the balance between customer acquisition and fraud. Best for Not provided by vendor ## User reviews Pros & cons John S. Founder > "The system itself is intuitive, both for our team to manage and for our users to navigate, ensuring verification..." [See full review](https://www.capterra.com/p/199701/Persona/#Capterra___6878775) AK Alex K. COO > "I also think their customer support was bit lacking." [See full review](https://www.capterra.com/p/199701/Persona/#Capterra___7060137) [View Reviews](https://www.capterra.com/p/199701/Persona/reviews/) Dr David M C. Head of Those Who Serve & Students Consumer Marketing > "Ease of implementation into our existing processes and flows for customers was a huge factor in selecting ID.me, as well as ease of use..." [See full review](https://www.capterra.com/p/201087/ID-me/#Capterra___3593175) NS Nicole S. Director of Performance Marketing > "We had a bit of difficulty with integration because we have our store on Big Commerce and setting up bulk promos was cumbersome." [See full review](https://www.capterra.com/p/201087/ID-me/#Capterra___3302224) Alex B. Associate Product Manager > "We use this for special group discounts, and have never had a problem arise from the tool." [See full review](https://www.capterra.com/p/201087/ID-me/#Capterra___3584424) ML Mike L. director of marketing > "It has been difficult to implement with our ecomm platform, but that's on our end." [See full review](https://www.capterra.com/p/201087/ID-me/#Capterra___3301708) [View Reviews](https://www.capterra.com/p/201087/ID-me/reviews/) ## User interface 4.85 (27) [ID.me](https://www.capterra.com/p/201087/ID-me/) 4.21 (28) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Persona Top features 32/44 - Access Certification - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - AI Copilot - API - Application Management - Audit Management - Audit Trail - Authentication - Biometrics - Collaboration Tools - Compliance Management - Credential Management - Customizable Branding - Data Synchronization - Event Logs - Fraud Detection - Generative AI - HIPAA Compliant - Member Accounts - Mobile Access - Multi-Factor Authentication - Password Management - PCI Compliance - Policy Management - Privileged Account Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Reporting & Statistics - Secure Data Storage - Secure Login - Security Auditing - Self-Service Access Request - Self Service Portal - Single Sign On - SSL Security - Third-Party Integrations - Two-Factor Authentication - Unified Directory - User Provisioning - Workflow Management [See all features](https://www.capterra.com/p/199701/Persona/#features) ID.me 8/44 - Access Certification - Access Controls/Permissions - Access Management - Active Directory Integration - Activity Dashboard - AI Copilot - API - Application Management - Audit Management - Audit Trail - Authentication - Biometrics - Collaboration Tools - Compliance Management - Credential Management - Customizable Branding - Data Synchronization - Event Logs - Fraud Detection - Generative AI - HIPAA Compliant - Member Accounts - Mobile Access - Multi-Factor Authentication - Password Management - PCI Compliance - Policy Management - Privileged Account Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Reporting & Statistics - Secure Data Storage - Secure Login - Security Auditing - Self-Service Access Request - Self Service Portal - Single Sign On - SSL Security - Third-Party Integrations - Two-Factor Authentication - Unified Directory - User Provisioning - Workflow Management [See all features](https://www.capterra.com/p/201087/ID-me/#features) ### Recognition No recognitions have been awarded to Persona ID.me is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Identity ManagementSoftware (2022)  ### Deployment & support Persona Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ID.me Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Persona - By Persona Identities - Located in United States - Founded in ID.me - By ID.me - Located in United States - Founded in ## Popular Comparisons [Persona](https://www.capterra.com/p/199701/Persona/)[4.85 (27)](https://www.capterra.com/p/199701/Persona/reviews/) vs [Sumsub](https://www.capterra.com/p/188057/KYC-AML-Platform/)[4.70 (70)](https://www.capterra.com/p/188057/KYC-AML-Platform/reviews/) $250/month Price Contact vendor for pricing 4.8 Features 4.6 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/188057-199701/KYC-AML-Platform-vs-Persona)