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Self-managing landlords, rental property managers, real estate investors
Designed for real estate investors, residential and commercial property owners, and more, the property management software helps market properties, track leads and monitor residents.
Overall this is a great system for the price. I have had it in use for less than 6 months but I believe, after a few weeks of research that this is the best product in the market today.
On occasion I have to search the site to find the information I need. If I have trouble, I simply chat or call a rep at RentRedi.
Customer Service agents are so fast, efficent and super helpful. They are really good at getting you the information you need and always ask if you need help with anything else before exiting chat.
No automated messaging system, no automated accounting system. Lacks a lot of features that other products offer.
It has a fanatics dashboard with friendly user interface that I can have a good overview with just a glimpse. Also, with detailed documentation, it is quite easy for setup and understand how to use.
Problems - tenant management (keeping everything in one place).
It is very easy to setup and has great customer support. The notification template is helpful to send quick messages to all tenants in a building.
You have to leave a message and wait for them to call back and usually by the time they call back I am off to the next project and not near the computer.
Good and I have always Recommended. Companies will provide its own variations but always good.
In the event that an issue worsens and requires immediate assistance, it can be virtually impossible to get back to the individual already aware of the case.
Having everything at your fingertips is pretty amazing. The functionality and clean lines of the software make navigation a breeze.
We paid for licensing for a year and a half on a product that was not implemented due to scheduling and conflicts with their development team.
I like that they give you upgrades without having to make it yourself, and I definitely like that they changed MRI web so that it was more commercial focused versus residential.
When we raised concern about these issues, we were ignored for several months, and the final result was just not to bill us until the product was working.
I like the ability to customize the reports and screen. It gives you access to your own data to do what you want with it.
The work order system is a pain. There are too many screens to go through and it really isn't necessary for the size of our staff.
Cherise G.: Hi, my name is Cherise. I am the office manager for Elevate Insurance. We sell insurance to and for multiple companies, and I give RentRedi a five out of five rating. After doing a little bit of research online, we chose RentRedi because it seemed to be the best option for our needs. We chose RentRedi because we were looking for a one-stop shop to manage our rentals. It had everything that we needed as far as property managing, collecting rent for our renters as well, screening tenants. So those are the reasons that we chose RentRedi. One of the best things about RentRedi was the onboarding process. It's very user-friendly. We had a chat assistant that helped us the whole time get ready for loading our properties and preparing for tenants to use the software as well. So we had someone holding our hand the whole time as we were setting up our RentRedi profile. I think the biggest recommendation is to utilize all of the resources that RentRedi has. It has a vast amount of resources that you can use and assistants that are on there ready to help. So use those resources and you'll be on your way.
RentRedi
Top FeaturesMRI Residential Management
MRI Residential Management
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