Zendesk Sell vs Infor Sales & Catering: Which is a better fit?

The dashboard is good and the ease of 'deal' creation and updating is excellent. The ability to modify various records, deals, etc. from just about any screen is very useful and a time saver.

Worst CRM I have used, doesn't work half the time and has terrible customer support.

This is the best out of the box tool I've used. The reporting capabilities are endless and incredibly strong but I think we like it best because the reps actually use it.

No money refund when you pay for 7 years in a row prepaid and no access anymore for the period you paid for.

An A

Export Marketing Consultant

Totally is pretty good with the price like they offer. High tech require, report good, beautiful ui/ux.

I found the Base dashboard confusing. It's dark and it's hard to find the tools.

Pricing for this product is very affordable for what its got to offer. Overall this product is great and I do highly recommend it to others.

Zendesk has allowed us to keep track of who is doing what on the team, so that we can avoid double booking or stepping on toes.

It's very easy to use and robust in features. Everyone at Reserve is a pleasure to work with and they know catering and events better than anyone else.

Some of the pages just have too much information on them and you need to be able to collapse sections. Some of the pages do not carry over mandatory data.

The new cloud software is so friendly and productivity for me is great. I enjoy the customer service and they have always been informative and so cordial.

Of our clients are return clients and they need old BEO's as a reference and for billing. Getting Reserve techs to initially understand that was a struggle.

Ease of use, everything we need for event information is right there. The ability to customize the software ourselves is a great benefit.

Transition from Desktop version was difficult for some of our staff, just wasn't what they were used too.

The implementation and support teams have been absolutely fantastic in helping with our transition.

It is a hard software to learn and not as user-friendly as one would think. The design of the software is dated.