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Enterprises in manufacturing and heavy equipment, oil & gas, utilities, renewable energy, test inspection and certification services, aerospace and defense, and mining.
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She is helping with training and product development. Toby is great, always offering suggestions on content development, offers great ideas on implementation.
With that in mind, we are not willing to sacrifice for a little more convenience. Another pain point maintaining connection if the customer's device is unable to get a signal.
It has been a very good experience. We have leveraged this technology in remote communication calls to solve operation and reliability situations.
Because of the transmission problems, the software has so far only been used for individual test purposes. Furthermore, general video bans in many of our systems prevent the use of OnSight.
ITs been very good, we have had great support from all the guys at Librestream, from sales to technical and training, its been a very good experience.
Some of our end users operate with Macbooks and there is no software available for this.
Ability to annotate on photographs and the ability to share these to all parties on the call. The guest license feature has been invaluable to the way in which we work.
Restriction of only having 2 people on a call when initiated from a mobile device (phone/tablet). Additional costs for online storage capabilities.
I like that I can help somebody remotely by using this app. It's an amazing software invention for solving technical issues people may encounter.
Connectivity affects the flow of work, if network is bad no work can be done.
Being easy, efficient and fast to use means that my customer experience using this software is positive and I would encourage all technical people to have this application for ease of doing business.
Sometimes it stops functioning or lags especially if you maintain the connection for a very long time. You need to disconnect and establish a new connection to make it start working again.
There was a good amount of integration that is available. I loved the google docs integration and the fact that we could more easily keep on top of tasks as a team.
I tried to setup Remote desktop in my windows 7 and I failed. But after install Teamviewer, I get the same service in a few minutes.
Increased efficiency in resolving customer queries as I just login to their environment with teamviewer and quickly resolve their issues.
However, compatibility issues and internet connection problems could affect your experience.
Prioritize real-user-identified key features according to your needs to find your best fit.
Librestream Onsight
Top FeaturesTeamViewer Frontline
Librestream Onsight
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TeamViewer Frontline
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