# Compare HaloITSM vs ServiceNow 2026 | Capterra > Unsure of what to choose? Check Capterra to compare HaloITSM and ServiceNow based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/200140-254088/HaloITSM-vs-ServiceNow --- # HaloITSM vs ServiceNow Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: HaloITSMServiceNow2/4 selected [HaloITSM](https://www.capterra.com/p/200140/HaloITSM/)[4.7 (44)](https://www.capterra.com/p/200140/HaloITSM/reviews/) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.5 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) [## HaloITSM](https://www.capterra.com/p/200140/HaloITSM/)[4.7 (44)](https://www.capterra.com/p/200140/HaloITSM/reviews/) Starting Price £45.00/month Value-for-Money 4.6 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment AC AC PS Based on [44 reviews](#user-reviews) Positive 44 Neutral 0 Negative 0 [## ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.5 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) Starting Price $100.00/month Value-for-Money 4.1 Functionality 4.5 Ease of Use 4.2 Customer Service 4.3 Reviews Sentiment Based on [347 reviews](#user-reviews) Positive 324 Neutral 18 Negative 5 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### NinjaOne 4.7 (284) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * Highest Rated ### ISL Light 4.7 (779) * * * Starting Price $34.90 Other,Per Month Free Trial Free Version * * * User rating 99% of reviewers rated it above 4 stars * * * ### Zoho Desk 4.5 (2,212) * * * Starting Price $20.00 Per User,Per Month Free Trial Free Version * * * User rating 94% of reviewers rated it above 4 stars * * * ### LiveAgent 4.7 (1,760) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 4,631 reviews from help desk software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 62%Fit Not enough reviews Feature ratings Ticket Management 4.5 Real-Time Notifications 4.5 Third-Party Integrations 4.5 Customizable Fields \-- Reporting/Analytics \-- \--%Fit Missing features Feature ratings Ticket Management 4.5 Real-Time Notifications NA Third-Party Integrations NA Customizable Fields NA Reporting/Analytics 3.7 User satisfaction User satisfaction 4.7 User reviews[44](https://www.capterra.com/p/200140/HaloITSM/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.6 Customer support 4.7 User satisfaction 4.5 User reviews[347](https://www.capterra.com/p/254088/ServiceNow/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.1 Customer support 4.3 Price starts from Price starts from £45Per User, Per Month - Free version - Free trial Price starts from $100Per User, Per Month - Free version - Free trial Best for Best for Suited to organizations of all sizes and from any industry, looking for an intuitive ITIL-aligned solution designed to drive automation with extensive AI capabilities and a customer-driven roadmap. Best for ServiceNow CMDB is used by IT departments, system administrators, IT operations managers, digital product teams, and enterprise organizations. ## User reviews Pros & cons Not enough reviews VR Verified Reviewer Software Developer and Consultant > "Overall, ServiceNow has been an effective platform that streamlines operations and supports structured Change Management,..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7065821) VR Verified Reviewer Knowledge Specialist > "At times, especially as a beginner, it may be hard to navigate with all the various levels of a customer ticket--Interactions,..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7052335) VR Verified Reviewer Director > "There is a big number of modules one can add to the platform, including software and hardware inventory, business..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6815963) VR Verified Reviewer Software Developer and Consultant > "The platform can be complex to manage, especially in Change Management where configurations can become cumbersome, and it can..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7065821) JG Justin G. IT Specialist > "ServiceNow offers robust ticketing with powerful automation and reporting, though initial setup and customization can be..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6857598) GT George T. Operations Manager > "The typing shortcuts usually used in other softwares have different functions that are misleading for example if you type..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6848174) VR Verified Reviewer Customer Marketing Manager > "ServiceNow helps our company organize, interpret and develop data using dashboards." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7054402) YO Yewande O. HR Coordinator > "Bugs and issues was difficult to resolve as it requires reaching out to customer support all the time" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7049544) VR Verified Reviewer Software Engineer > "Provides a simple interface that is consistent across all modules and allows end users to have a sikilar experience for all..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6820646) KM Kalpesh M. Program Manager > "Also, there is an issue with integration of marketplace products with this suite." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7134655) JG Justin G. IT Specialist > "Streamlined ticket tracking, customizable workflows, strong automation, and easy integration with ITSM tools." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6857598) NT Nishant T. Sr analyst > "It is costly for SME firms When integrated to outlook, it produce too many auto mailers, which can disturb corporate user now..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6780060) Sofia B. Senior Test Engineer > "It also allows for wide customization to create your own process flows and manage tickets for almost any internal process your..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6676058) Tom E. Senior Frontend Developer > "However the only downside for me is the connectivity issues on occasions." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7121005) VR Verified Reviewer Software engineer > "ServiceNow streamlines the complex workflows, in my customer support setup it helped me in creating a proper workflow of issue..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6637017) KM Kalpesh M. Program Manager > "The cost of installation and support is higher when compared to similar products in the market." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7134655) AK Ahmed K. Consultant Specialist > "It serves as a highly integrated platform that connects all these functions, making it easier to track progress, resolve..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6734940) TB Thomas B. Risk and Compliance Consultant > "It feels less like buying a house and more like going to the hardware store and buying lumber and supplies. " [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6807664) RG Roman G. Sr. Manager, Internal Audit > "It allows a good customization for different workflows, has connectivity to multiple applications and allows creating..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6723815) SG Shaun G. Continuous Improvement Analyst > "ServiceNow may be able to be customized in a way that makes it an overall better experience, but as a user from multiple..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6531246) RG Roman G. Sr. Manager, Internal Audit > "Great experience, ServiceNow used as a ticketing tool for access provisioning, change management processes, as well as to auto..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6723815) JL John L. Automation Engineer > "The links are long guids and hard for humans to understand vs something like jira." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6810764) CtM Cátia M. ServiceNow Consultant > "Additionally, its customizable workflows and reporting tools provide valuable insights, enabling organizations to make..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6525115) SN Suraj N. Inside Product Specialist > "sometimes when I have raised the HR ticket, the resolution provided is not upto the mark or is unsolved." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6458767) VR Verified Reviewer Director > "Makes it easy to locate resources that are on the ground on a per-user basis as well, so it helps for risk management in..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6815963) RS Robert S. Data Analyst > "Combining data from multiple tables/sources is not straightforward." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6550813) NK Norbert K. Salesforce Analyst > "It helps organize work, automates many processes, and supports team efficiency. Despite the initial learning curve, it becomes..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6879747) RK Rishi K. ITSM Consultant > "Depending on the level of customisation required, servicenow can get expensive to implement." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6539189) Andrew R. Cyber Security and Compliance > "I loved how it allow easy ticket escalation and allowed collaboration with other departments." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7103624) JF Javier F. Partners Responsible > "Integration with third-party applications can be challenging at times." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6499587) JB Jonathan B. Digital Business Analyst > "It's a very clean software, making it extremely transparent to all users on how to raise and track their cases while giving..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6437241) Naveen C. Senior Technical Manager > "Also customizing for specific enterprises is bit time consuming." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6640022) SN Suraj N. Inside Product Specialist > "ability to unify and automate workflows across an organization, making it an incredibly powerful tool for enhancing..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6458767) HW Heather W. Principal Compliance Specialist > "I don’t think the ServiceNow GRC tool is the most user friendly compared to similar GRC tools such as Archer." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6536841) MP Mattia P. IT Operations Manager > "An excellent ticketing product, definitely the most famous, it allows for many integrations, many of which are already ready..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6867173) TB Thomas B. Risk and Compliance Consultant > "Its junk if everyone on your teams are really new to it. " [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6807664) SM Shreyash M. Manager > "Pretty reliable ticket and issue tracking system and can be very useful in managing all communication." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6849204) AF Alexia F. CMO > "The learning curve can be steep, and some features feel a bit overwhelming at first." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6499574) VR Verified Reviewer Analyst > "I use it occasionally to enter tickets and it's pretty easy for me to track the progress. If anything changes, it notifies me..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6431623) RG Roman G. Sr. Manager, Internal Audit > "Company support website and its chat bot are not easy to search through or get relevant information." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6723815) Tom E. Senior Frontend Developer > "ServiceNow puts me in touch with our IT support team usually relatively quickly." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7121005) VR Verified Reviewer Analytic Scientist > "Initially, navigating the ServiceNow platform can be a challenge." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6741840) VR Verified Reviewer Senior Desktop Support Technician > "Being able to link knowledge base, inventory systems, and ticketing systems in one stop is amazing." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6280551) JL John L. Automation Engineer > "UI but it's hard to navigate." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6810764) MA Misbah A. Product and Manufacturing Engineer > "ServiceNow has helped our company implement workflows for our processes that are hard or monotonous to manage." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6693819) SM Shubham M. Consultant > "AI integration is still not the best." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6473118) EP Eduardo P. Security Analyst Manager > "Their platform is very open and customizable, allowing us to tailor workflows to our needs." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6777458) PH Philip H. Application Administrative Developer > "Sometimes it can be to customizable." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6351976) CS Cherif S. HR Manager > "It has seamless features that are very easy to apply so managing our IT has been easy and efficient." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7115433) MW Michael W. Owner > "Training curve for new employees can be a pain." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6667847) JR Janessa R. Product Marketing Manger > "Improved user interface with streamlined dashboards that make it easy to get and give insight into work." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6842669) VR Verified Reviewer Logistics Specialist > "A bit slow loading speed when there are multiple tabs open" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6129853) NK Norbert K. Salesforce Analyst > "It also integrates easily with other systems like Salesforce CRM for example" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6879747) HH Hassan H. Cyber Security Analyst > "Due to extensive feature it offers, sometimes its difficult to find appropriate section which we are looking for and its does..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3778804) RK Rishi K. ITSM Consultant > "Servicenow is an integrated service management tool offering the entire ITIL lifecycle at your fingertips." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6539189) VR Verified Reviewer Azure Cloud Engineer > "Interface can be cumbersome." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4992308) VK Virginia K. IT Manager > "The drag and drop feature is helpful .It's integration with other apps is seamless making the whole experience sophisticated." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6756012) RB ROB B. Operations Manager > "Cost, it is not equitable for small businesses." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6191616) MS Manon S. Associate software engineer > "It automatically routed service requests to the right team, speeding up our response times significantly." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6356329) VsrP Vidya sagar reddy P. Cloud Support Engineer > "Its very complex with multiple development modules, sometimes its very heavy to load and it takes time opening few links." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3818089) VR Verified Reviewer Software engineer > "ServiceNow is a great tool for any IT management it improves overall productivity by streamlining complex workflows." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6637017) VR Verified Reviewer IT Systems Engineer II > "The clunkiness of the product was discouraging." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___5086346) TB Thomas B. Risk and Compliance Consultant > "It provides an incredibly flexible ticket and project platform. " [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6807664) SS Sudhir S. CASS Lead > "This led to a number of internal complaints as we had to requests the users to open new tickets for the same request." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4588741) LS Lewis S. Systems and Network technician > "Can be utilised with low knowledge on the application but also offers in-depth features that really benefit your service." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6438804) UM Uddipan M. Data Engineering Manager > "Sometimes UI response it bit slow which makes users to wait before form response." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3711774) Rohit M. software development engineer > "We have been using ServiceNow for ITSM and CSM modules from couple of years now, they are consistent and in every 6th month..." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4869448) SN Soumalya N. Architect > "Changes created by “Copy Change” can not be tracked separately" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3815836) Andrew R. Cyber Security and Compliance > "It has a great user interface that is very easy to manipulate and learn from an end user perspective." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7103624) SN Soumalya N. Architect > "OOB baseline does not support some level of access control for change which it should have" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3815836) CS Cherif S. HR Manager > "It is very intuitive and easy to use so new user with no technical skills do not struggle to navigate this tool." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___7115433) Chetan T. Customer Experience Director > "Custom applications running on SNOW can be a little buggy at times." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3813097) SD Suzanne D. Engineer > "It integrates with a lot of other systems and has many other modules that can be added" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6727422) SS Sudhir S. CASS Lead > "In the past, we have had challenges in re-opening the service now tickets once they were closed in error." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4588741) VR Verified Reviewer Analytic Scientist > "ServiceNow is useful for tracking tickets' status." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6741840) VR Verified Reviewer Mechanical Engineer > "The self service portal is hard to use for tracking your requests." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4631061) Naveen C. Senior Technical Manager > "I have been using since more than 5 years for Incident management and lifecycle of incidents and it really helped." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6640022) UG Utkarsh G. Administrator > "Sometimes there is some seconds latency in opening tickets, this needs improvement" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___4523663) SM Shreyash M. Manager > "Has easy integration with multiple systems" [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___6849204) AV Ashish V. Solution Architect > "Its difficult to manage it through mobile devices." [See full review](https://www.capterra.com/p/254088/ServiceNow/#Capterra___3509462) [View Reviews](https://www.capterra.com/p/254088/ServiceNow/reviews/) ## User interface [HaloITSM](https://www.capterra.com/p/200140/HaloITSM/) 4.68 (44) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) 4.46 (347) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important HaloITSM Top features 28/36 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Summarization - Alerts/Escalation - API - Automated Responses - Automated Routing - Chatbot - Collaboration Tools - Customer Database - Customizable Branding - Customizable Fields - Data Import/Export - Email Templates - Generative AI - Knowledge Base Management - Macros/Templated Responses - Mobile App - Multi-Channel Communication - Performance Metrics - Personalization - Prioritization - Process/Workflow Automation - Real-Time Chat - Real-Time Notifications - Reporting/Analytics - Secure Data Storage - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Ticket Management - Workflow Management [See all features](https://www.capterra.com/p/200140/HaloITSM/#features) ServiceNow 18/36 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Summarization - Alerts/Escalation - API - Automated Responses - Automated Routing - Chatbot - Collaboration Tools - Customer Database - Customizable Branding - Customizable Fields - Data Import/Export - Email Templates - Generative AI - Knowledge Base Management - Macros/Templated Responses - Mobile App - Multi-Channel Communication - Performance Metrics - Personalization - Prioritization - Process/Workflow Automation - Real-Time Chat - Real-Time Notifications - Reporting/Analytics - Secure Data Storage - Self Service Portal - Service Level Agreement (SLA) Management - Single Sign On - Social Media Integration - Surveys & Feedback - Third-Party Integrations - Ticket Management - Workflow Management [See all features](https://www.capterra.com/p/254088/ServiceNow/#features) ### Recognition No recognitions have been awarded to HaloITSM No recognitions have been awarded to ServiceNow ### Deployment & support HaloITSM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ServiceNow Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details HaloITSM - By Halo Service Solutions - Located in United Kingdom - Founded in 1994 ServiceNow - By ServiceNow - Located in United States - Founded in 2012 ## Popular Comparisons [HaloITSM](https://www.capterra.com/p/200140/HaloITSM/)[4.68 (44)](https://www.capterra.com/p/200140/HaloITSM/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,077)](https://www.capterra.com/p/164283/Zendesk/reviews/) £45/month Price $39/month 4.7 Features 4.4 4.6 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-200140/Zendesk-vs-HaloITSM) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[4.41 (4,077)](https://www.capterra.com/p/164283/Zendesk/reviews/) $100/month Price $39/month 4.5 Features 4.4 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/164283-254088/Zendesk-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Milvus](https://www.capterra.com/p/202528/Milvus/)[4.84 (298)](https://www.capterra.com/p/202528/Milvus/reviews/) $100/month Price $25/month 4.5 Features 4.7 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202528-254088/Milvus-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[4.50 (3,412)](https://www.capterra.com/p/124981/Freshdesk/reviews/) $100/month Price $19/month 4.5 Features 4.3 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/124981-254088/Freshdesk-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Freshservice](https://www.capterra.com/p/132997/Freshservice/)[4.53 (691)](https://www.capterra.com/p/132997/Freshservice/reviews/) $100/month Price $19/month 4.5 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132997-254088/Freshservice-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) [4.67 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/) $100/month Price $199/year 4.5 Features 4.5 4.2 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/177094-254088/Supremo-Remote-Desktop-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.47 (765)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) $100/month Price $20/month 4.5 Features 4.5 4.2 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/227102-254088/JIRA-Service-Management-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [SysAid](https://www.capterra.com/p/107225/SysAid/)[4.54 (513)](https://www.capterra.com/p/107225/SysAid/reviews/) $100/month Price Contact vendor for pricing 4.5 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/107225-254088/SysAid-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.55 (446)](https://www.capterra.com/p/144309/Atera/reviews/) $100/month Price $129/month 4.5 Features 4.3 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-254088/Atera-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)[4.65 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/) $100/month Price $29/month 4.5 Features 4.4 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144825-254088/BOSS-Solutions-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)[4.82 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/) $100/month Price Contact vendor for pricing 4.5 Features 4.7 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/173025-254088/Help-Desk-Software-vs-ServiceNow) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[4.46 (347)](https://www.capterra.com/p/254088/ServiceNow/reviews/) vs [TeamDynamix](https://www.capterra.com/p/121317/TeamDynamix/)[4.35 (150)](https://www.capterra.com/p/121317/TeamDynamix/reviews/) $100/month Price $0/year 4.5 Features 4.1 4.2 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/121317-254088/TeamDynamix-vs-ServiceNow)