Payhawk vs Emburse Spend (formerly Abacus): Which is a better fit?

What I like most is that Payhawk helps me to control the expenses and have a better view of them as I can create and download reports and be able to include all the information I need.

A lot of employees seemed to struggle with activating their cards. I feel like it was probably user error, but it was inconvenient.

Payment can be made super quick, and easy to navigate. Helpful and responsive customer support.

It annoys me very much, as I have to try many, many, many times and try to find a way to fool the tool, to read/accept the correct information.

Giancarlo G

CFO

With Payhawk we have an all-in-one solution that covers all areas backed by a super strong product team.

We have been testing with the integration with NetSuite for a long period now and are still not ready to go live (currently using Sandbox) due to errors we receive when sending to NetSuite.

Moreover, the support team has been outstanding, promptly addressing any concerns and providing valuable assistance.

There is no option to archive and hide old cards. The setting up of the custom ERP process was complicated.

I appreciate how easy Abacus makes it for me to submit expenses and how clear the process is. You can quickly see what expenses are pending, what has been approved, and what still need to be approved.

Belal B

I am dumb when it comes to technology, and most expense apps are confusing for the end user. Abacus is easier to use than any other product I have used.

Overall, I would recommend this over other expensing tools. It is modern, they have mobile capabilities, and the support was excellent when needed.

G. Keenan G

Product Education Lead

I've had the mobile app crash a few times or just become unresponsive, but this is so inconsistent that I don't really think I've ever been inconvenienced by it.

The Tech support is very good and very willing to help if you have any kind of issues.

Sometimes the mobile app will crash or not function properly - its not quite as built out as the web app.

Scott S

Sr. Director of Operations

A total time-saver for everyone involved. The customer service has been outstanding, helping answer our questions every step of the way.

Zachary Z

Marketing Director

Having come from a few corporate gigs, and suffering through their frustrating and antiquated expense systems, Abacus was a breath of fresh air.