Denali Business vs Sage 300cloud: Which is a better fit?

I like the inventory control the best. I also like the fact that Cougar Mountain has regular updates and that they are always striving to improve their product.

Because we are charged for all support calls, we hesitate to continue to complain, so we're making it work as is. If I had it all to do over again, I would probably look elsewhere.

I like the inventory control the best. I also like the fact that Cougar Mountain has regular updates and that they are always striving to improve their product.

They have messed up our Customer notes and can not fix so now we really have a mess. When I ask a question, I am told they can not answer that and they don't know why the reports look the way they do.

The Support Staff is outstanding. Every time I have needed them they have solved the problem or answered my question successfully.

Many of our month end statements have to be changed because of wrong amounts, and the payroll has bugs. I feel that we are a Beta test sight and paying them to learn of all the errors.

They are incredibly responsive and always ready to help and answer any questions. They follow up with you to ensure you are satisfied and don't have any questions.

They have poor customer service for an even worse product. Issues regularly and no resolve.

Using SAGE over the past ten years have been good, the upgrade to SAGE 300 is great. It has better features and better aspect to use.

Its so badly written and dated. The program has real issues with installing and conflicts with Windows basic securities.

Jene J

Acquisitions Controller

I like the report setup and the ability to customize reports for different groups with out alot of hassle. Also Acumen does our support and they are fantastic when needed.

Sage customer and tech support has never been able to explain or solve these multiple errors. Very frustrating and makes Sage 300 very unreliable.

I receive great customer support any time that I have phoned for help, and I have received great service in solving my problem. I hope that I have been of help.

The errors such as journal entries in locked period and batch numbers are too complicated to trace throughout the process.

The pricing structure is very interesting and attractive and I liked the fact that I was able to design the financial reports based on the company/personal needs in the intelligent reporting module.

The database was a mess as far as naming conventions. Costing was not uniform across the platform.