Capterra Logo
Helping businesses choose better software since 1999

Amelia vs Opendock: Which is a better fit?

Updated on December 1st, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 15,662 reviews from Appointment Scheduling users.
% Fit
Not enough reviews
Feature ratings
Online Booking
4.8
Appointment Management
4.7
Calendar Management
4.7
Confirmations/Reminders
4.8
Client Management
4.9
% Fit
Missing features
Not enough reviews
Feature ratings
Online Booking
4.5
Appointment Management
--
Calendar Management
4.6
Confirmations/Reminders
4.3
Client Management
NA
User satisfaction
4.9
User reviews227
Ease of use
4.7
Functionality
4.7
Value for money
4.8
Customer support
4.9
4.5
User reviews71
Ease of use
4.8
Functionality
4.5
Value for money
4.4
Customer support
4.4
Price starts from
Yearly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Web Developers, Beauty and Spa Salons, Barbershops, Yoga Instructors, Doctors and Healthcare, Event agencies, Coaching and Consulting, Gyms, Personal Trainers, Photographers, and several others.

Opendock serves all carriers & brokers that want to book online and all warehouses that want their carriers & brokers to book online. A warehouse must be an Opendock user for a carrier to book.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
olumide k
Amazing Support Team
5.0

Olumide K.: My name is Olumide, I'm the product manager and we are placed so far with Amelia with the customer service and the friendly user interface. And I give Amelia five star rating. For more reviews like this, click below. Before Amelia, we were using Booking Calendar. And Booking Calendar is a great software though, but they're like a simple user interface or simple integration process for non-developer and developer to understand. So it was difficult when you have multiple of projects you are working on to quickly configure the information you need. And we looking into Amelia and we see it's very easy. The difference between both can not even be compared. It's very easy, straightforward to understand, and easy to configure. The main reason why I chose Amelia for a company is easy to use, intuitive, user interface. Amelia interface is easy to use and understand, making it easy and ideal for business of overall sizes. Flexible setup, as I said earlier, Amelia Alpha is lot of flexibility when it comes to setting up the application on your system. And the automated process as well is very easy. It introduces manual labor in a lot of ways. Comprehensive reporting, analysis from the backend where you have track and trace booking system and it also helps you to make decision about your business operation. And I think the last one is integration such as accounting or easy e-commerce software. It enables all aspect of business from one place and you'll put them together and make it flexible for your operations. Oh, okay. It's very easy anyways because picking up also such an application and I think that was the first time I was working on a booking application and the documentation process was very explanatory. Yes, very explanatory and just straightforward for non-tech and tech service to make use of it. I recommend that they thoroughly search the platform to ensure that it meets all their requirements and their needs in terms of what the system really wants to accommodate as well. Okay. Also, to consider the easy use of customer service, additional fee or any other cost that has been associated with using the Amelia also establish a clear plan for integrating Amelia booking into an existing workflow. And I think the last one is compared different pricing in options and features in terms of to find the best wonder suits for your business. Well, I encourage a million ways.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
200413 video thumbnail}
1 Video
No videos provided by vendor
200413
5 screenshots
246239
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Amelia

Top Features
24/30
  • Activity Dashboard
  • Customer History
  • Customizable Templates
  • Email Marketing
  • Wait List Management
  • Website Integration
  • Access Controls/Permissions
  • API
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Calendar Management
  • Client Database
  • Client Management
  • Client Portal
  • Confirmations/Reminders
  • Credit Card Processing
  • Customizable Branding
  • Customizable Forms
  • Data Import/Export
  • Email Management
  • Employee Management
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Reporting & Statistics
  • SMS Messaging
See All features
Hide Appointment Scheduling Software Features -

Opendock

3/30
Show Appointment Scheduling Software Features +

Amelia

  • Best Value Appointment Scheduling
    Software (2023)

Opendock

--

Amelia
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Opendock
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Amelia
  • By TMS
  • Located in Serbia
  • Founded in 2018
Opendock
  • By Loadsmart
  • Located in United States
Recommendations

Products similar to those you're currently comparing: