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better software since 1999
better software since 1999
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TrueReview is ideal for businesses of all sizes across various industries aiming to enhance online reputation, boost customer satisfaction, and drive growth through effective review management.
Loox is a marketing solution that allows Shopify merchants to collect tons of reviews with photos from happy customers in order to create elegant online stores that shoppers can trust.
He did pretty much everything for me. He was excellent with email and phone call communication, very polite and professional, I couldn’t be more impressed with the customer service.
It's sort of confusing how to disable the SMS portion of the campaign and set messaging accordingly.
If you're looking for a way to boost your reputation and gain real customer insights, I highly recommend TrueReview. It’s been a fantastic addition to our business toolkit.
Lack of being able to send reminder messages for a review.
True Review is an easy to use platform that also has fantastic platform help support.
It's very hard to find a con with this software. The only features that would be a added plus but not required would be an app to send review requests and a review reply template.
It's super easy to use and teach other employees to use. We also love the different custom options and seeing where in the process people are engaging.
A little confusing at first when trying to figure it out.
Fantastic, easy to use software that does what you want it to do and looks good doing it.
The email design function is quite limited and cannot personalise to business too much.
The reviews on our website provide excellent social proof that helps us to convert sales. The customer service team at Loox have been quick to respond and help us when we have reached out.
Find the dashboard and setting pages quite clunky and tricky to use.
Easy to integrate, good level of customization and good support if you need helps.
I love the new feature where a customer can do video reviews. I love that i can choose coupon codes for customers to give reviews.
Prioritize real-user-identified key features according to your needs to find your best fit.
TrueReview
Top FeaturesLoox
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