# Compare Visio vs Salesforce Platform 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Visio and Salesforce Platform based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/201133-268338/Visio-vs-App-Cloud --- # Visio vs Salesforce Platform Features and Cost Comparison Last updated March 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VisioSalesforce Platform2/4 selected [Visio](https://www.capterra.com/p/201133/Visio/)[4.5 (3,279)](https://www.capterra.com/p/201133/Visio/reviews/) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (392)](https://www.capterra.com/p/268338/App-Cloud/reviews/) [## Visio](https://www.capterra.com/p/201133/Visio/)[4.5 (3,279)](https://www.capterra.com/p/201133/Visio/reviews/) Starting Price $5.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [3,279 reviews](#user-reviews) Positive 3,103 Neutral 156 Negative 20 [## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (392)](https://www.capterra.com/p/268338/App-Cloud/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [392 reviews](#user-reviews) Positive 348 Neutral 32 Negative 12 ## Not a match? 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Our customers benefit from a shared main framework, while maintaining privacy. ## User reviews Pros & cons MF Marcos F. computer technician > "The ease of creating network diagrams and a huge library of ready-made templates, you can find any type of drawing already semi-ready" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6792912) UA Usman A. Lecturer in Engineering > "Moreover in terms of designing architectures, Visio lacks some features which could help the user in system-level architectural modelling." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280) DY David Y. Owner > "I found this a very useful tool when working on continuous improvement projects as well as defining processes for several varying projects..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7029268) LK Lauren K. Operations Manager > "Viso file is not able to be opened when shared you must convert to a PDF or image and then paste into a word doc." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6280355) Brian K. Management Consultant > "Business process mapping, swimlanes, network diagrams and so on are all easy with this versatile software." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7107243) TR Thomas R. MGR Technical Training > "What I don’t like about this tool is that it has limited compatibility with some operating systems, which means I can't use it on all my..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6575799) TR Thomas R. MGR Technical Training > "It also allows me to link my diagrams to real-time data sources, and I’ve used it to collaborate on the same document with my team..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6575799) PB Paul B. Business Analyst > "Lack of variety in available shapes and connectors. Whilst this does keep a consistency between graphics created by different users, I find..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6564687) AFS Ahmad Farhad S. Chief Marketing Officer > "Microsoft Visio is a powerful diagramming tool known for its user-friendly interface, extensive templates, and seamless integration with..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6585361) UA Usman A. Lecturer in Engineering > "There are little to no debugging and checking tools available which can debug or find errors in the connection being made." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280) IIMN Ing. Ind. Manuel N. Industrial Engineer > "Utility that allows you to create diagrams, organization charts, designs, the creation and connection of forms is automatic and simple, such..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6409870) CD Caleb D. Project Manager > "The pricing model for Visio (and Microsoft 365 in general) is so confusing." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6777373) SN Suraj N. Inside Product Specialist > "Visio's key advantages include its user-friendly interface, high-definition stencils, extensive template library, seamless integration with..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6620531) SF Sandy F. Engineering > "Steep learning curve for new users, custom shapes and shape data can seem overly complicated" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6555076) KKZ Kaung Khant Z. Senior SDN Cloud Engineer > "I like the most about microsoft visio is its ease of use with intuitive UI, drag-and-drop functionality, wide range of templates and shapes,..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6609192) AA Amir A. Administrative > "Microsoft Visio can be expensive, and its user interface may feel outdated compared to newer diagramming tools." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6570949) JC Jessica C. IT Support Technician > "It allows me to easily pull visio images on the product that I need and I can create a realistic network diagram." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6449492) Jesse Z. Software Engineer > "Additionally, when adding lines, it is sometimes hard to get them straight." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6887779) ZH Zach H. Senior Systems Analyst > "Visio is a great tool for creating diagrams and other types of visuals to communicate technical processes in ways that other Microsoft..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534766) AH Alex H. Service Delivery > "Modifying shapes is sometimes inconsistent and making connections between steps can be slow" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6506162) AFS Ahmad Farhad S. Chief Marketing Officer > "It supports real-time collaboration, data linking for dynamic updates, and advanced features like process modeling." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6585361) Ruchir A. Cloud Support Engineer > "The application runs a bit slow and tends to take up a lot of PC resources." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6284465) CC Cody C. CSR > "Visio in my opinion is worth every cent, if you are working on a presentation or training new hires, this is your go to for being able to..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6828541) VR Verified Reviewer Data Analyst > "It lacks the desktop version to support real-time collaboration." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6557484) NR Nitheen R. Product Owner > "Visio is very good for designing the workflow and very useful to draw network diagrams and these can be used to explain the connectivity..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6325001) VR Verified Reviewer Senior Software Architect > "The connectors are clumsy to work with." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6869821) TA Tolga A. Marketing Executive > "I've been using Microsoft Visio for several years to create flowcharts, organizational charts, and technical diagrams, and overall, it's an..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534076) AS Annie S. Buyer > "This slows things down, which isn’t ideal when working under retail deadlines." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6609694) UA Usman A. Lecturer in Engineering > "the three features of shapes, connectors and text makes this software quite important to design from basic to completed diagrams." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280) AS Adam S. Founder > "Lastly, when I upload a large amount of data, it takes quite a while to process." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6328547) DS Deepak S. Specialist > "Excellent software to create diagrams like High level diagram, Low level Diagram for Network and Network security infrastructure." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6516662) VR Verified Reviewer Software Engineer > "It lacks a lot of features and feels outdated compared to software like Miro or Figma." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6308199) VR Verified Reviewer Consultant > "Visio supports a wide range of diagram types, including flowcharts and organizational charts to be used for my work." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6429368) EA Enis A. Director > "As with most Microsoft products I found it challenging to integrate across applications." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6233635) VR Verified Reviewer Business Intelligence Analyst > "You have templates and other visual elements are your fingertips to build meaningful diagrams. If you integrate Visio with other Microsoft..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6288780) JH Jack H. IT Technician > "Somewhat unituitive at times and license cost can be pricey." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6461666) PV Prashant V. System Network Administrator > "Highly versatile offering a wide range of templates and tools for flowcharts, network diagrams, and process mapping." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6592941) LMT Lisa Marie T. Student > "THE EXPERIENCE WHEN THE FIRTS TIME I USE THE VISIO IS THAT I CAN'T USE IT WELL 'CAUSE I DON'T KNOW HOW IT WORKS. AND NOW I CAN SAY THAT I..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6352793) FR Favio R. Planning and Scheduling Coordinator > "It has been very useful to determine the preliminary workflows for the scheduling process and creating work breakdown structures and..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6603413) CD Caleb D. Project Manager > "Actually buying Visio is so much harder than it needs to be." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6777373) FR Favio R. Planning and Scheduling Coordinator > "It is highly intuitive to use, as it is shares the same interface style as the other Microsoft Office Suite products. When a change is made..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6603413) MP Mike P. Network Admin > "Web version I think is the worst part." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7040725) RC Ramesh C. System Adminidtrator > "The variety of templates makes it easy to get started, and the integration with other Microsoft Office tools is a big plus for seamless..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6579742) PS Pietro S. Manager > "not very user friendly, very rigid in terms of selecting and creating tasks/ links, draft versions can only be shared with other licensed..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6164866) EE Elizabeth E. Vp Chief Publishing Officer > "I appreciate that it integrates all other Microsoft office products so importing information from Excel and processing it is as simple as..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6618836) AS Abhishek S. Manager > "A bit expensive and trial version has limitations." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6553909) HJ Himanshu J. Real estate Sales Specialist > "Extreme helpful platform for making presentations and playing with graphical views for representations to share data to the customers." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6615056) KJ Keith J. Application Analyst > "learning curve can be a little steep to find where everything is" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534234) Adam M. Corporate Coach > "Especially in my background as a project manager, the ability to not have a learning curve when creating flowcharts to illustrate..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6535200) SMT Soe Moe T. System Engineer > "I don't have many, but when I do, it can be challenging for me to make adjustments to a big design with many of shapes and lines; at that..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6217983) MF Mitch F. HR Business Partner > "What I liked most about MS Visio was its extensive range of templates and shapes for creating professional diagrams." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6581153) DM David M. IT Manager > "People is not well related with Viewer and cost." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6403767) SP Stuart P. Product Manager > "It felt familiar after using Microsoft for many years - common menu options were where you would expect to find them and it had all the..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6857570) GB Gopa B. Group Manager - Training > "Post creation the end product looks pretty basic." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6487172) EE Elizabeth E. Vp Chief Publishing Officer > "I love using Visio a lot because it helps me to create diagrams and visualization that are well detailed easily." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6618836) Federico A. CFO > "The main problem with this tool is that the license can be expensive if you are a small company, you cannot share your work to be edited if..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3564345) LM Lisa M. Director of Human Resources > "It’s a versatile tool for creating diagrams and flowcharts, perfect for visualizing complex processes" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6666041) Adam F. IT Infrastructure Analyst > "Limited Export Options: Visio can only export diagrams and flowcharts to a limited number of file formats, which can be a drawback for users..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4585675) JB Jonathan B. HR and Operations Analyst > "My overall experience has been good since it has made creating organizational charts easier." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7028971) VR Verified Reviewer Assistant Director > "Lack of extensive features." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6236457) Andrew W. IT Technician > "Great tool for creating a logical workflows as well as detailed network schematics." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6498203) MB Marco B. IT > "The Online versions is bad." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6493260) VR Verified Reviewer Technical Consulting Engineer > "It makes beautiful diagrams and flow charts, and helps visualize operations." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6412018) Gabriela M. Support enginner > "In addition, the workflow in text editing feels slower e.g. compared to Microsoft Word." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4900062) Kym D. HR Business Partner > "When I need an org chart quickly, I can open it and create a professional looking org chart in minutes." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6445402) SC Shane C. Network Technician > "I don't like the watered down web client." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6454465) MP Mike P. Network Admin > "It's mostly easy to use and you are able to download the icons from most network companies." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7040725) Ellie Alaisha S. Marketing Coordinator > "It isn't as affordable for people on a tight budget because it is rather pricey than alternative diagramming tools." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4787479) MK Mohamed K. Electrical and Instruments Engineer > "Powerful diagramming tools, customizable templates, great for detailed technical drawings" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6582282) Suresh S. Director IT Infrastructure & Security Information > "There isn't much that i dislike about the product although some downtime was experienced while working with bigger diagrams that can be..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___5086354) WP Winston P. Distribution Center Administrative > "I had a good experience creating Flow diagrams, Process diagrams, Macro maps and Cross functional diagram." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6429060) PM Petrica M. Technical Support Specialist > "sometimes the files won't open when used within microsoft sharepoint" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6192160) DB Dariusz B. Systems Engineer III > "Microsoft Visio is an excellent diagraming software with lots of features and customization options." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6533276) AB Amanda B. RN > "It was a bit overwhelming at first to learn." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6486191) DY David Y. Owner > "Once mastered, the ability to create flowcharts becomes very easy indeed." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7029268) MF Muhammad F. Chief Internal Auditor > "Visio does not allow arrangement of diagram elements automatically, cropping of image is not allowed, usually arrows do not connect..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3813774) UA Usman A. Lecturer in Engineering > "Visio is a great tool to generate block diagram, flow charts and schematics." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280) KH Kiran H. Customer Service > "I find it expensive compared to others." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6499266) AS Abhishek S. Manager > "It has strong collection of diagramming tools and Flowcharts is also supported in the basic version." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6553909) Hakim N. CEO > "Visio is more technical so we need to trained before. Where I am, Visio seem to be expensive for those users." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4779238) [View Reviews](https://www.capterra.com/p/201133/Visio/reviews/) Dionne Joy M. Service Hub Representative > "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) SK Sagar K. Sales Mangaer > "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628) LB Logan B. Owner > "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533) VR Verified Reviewer New Business Representative > "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327) JOIA W. Owner - Licensed Advisor > "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480) TE Tina E. Membership Manager > "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) MO Makenna O. Branch Office Administrator > "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) Gabriel K. Senior Marketing and Communications Specialist > "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) CG Chelsea G. Engagement Officer > "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) CG Chelsea G. Engagement Officer > "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) YM Yahya M. Admin RD Consulting > "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681) Dionne Joy M. Service Hub Representative > "The interface can feel overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) TE Tina E. Membership Manager > "We were able to track customer activity without having to check back with the legacy system." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) AG Alyson G. Director of FPA > "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077) VR Verified Reviewer Senior Manager, Information Technology > "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229) Gabriel K. Senior Marketing and Communications Specialist > "Salesforce is not intuitive, and it is not lightweight." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) CB Cameron B. Sales Manager > "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102) LR Lily R. Director > "Right now we cannot locate discount t details that are embedded within a task." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013) VR Verified Reviewer Admin Consultant > "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902) RT Ruki T. Sr. Sales Enablement Specialist > "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757) Brandon C. Copywriter > "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) HR Heather R. Records Specialist > "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765) Gabriel K. Senior Marketing and Communications Specialist > "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) PL Phillip L. Demand Generation Manager > "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486) CC Cody C. CSR > "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534) TH Tyler H. Sales Manager > "I could only think of one major issue I had with the product." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407) XL Xiang L. Director > "We use Salesforce platform to realize the large data flow and communication across different departments." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898) AS Alex S. Recruitment Sourcing Specialist > "The cons about Salesforce was how difficult it was to navigate the UI." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972) KU KARINA U. SDR > "We can easily organize tasks, set deadlines, and prioritize activities with just a few taps." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6414034) RN Ryan N. Sales Executive > "The cost of getting things set up the way you want them is large from both a time and monetary perspective" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518) AM Alan M. Business Development Executive > "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069) ET Erin T. Sales Enablement > "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454) Keplet S. Salesforce Consultant > "Regular updates and new features demonstrate Salesforce's commitment to innovation, ensuring the platform evolves with changing..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034) VR Verified Reviewer Technical Support Engineer > "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831) Kenidra S. Content Moderator > "Using Salesforce to multitask while on a call was overall the best customer relations management app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159) HG Henry G. CFO > "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506) VR Verified Reviewer Account Executive > "It's also great for development as it helps me learn." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371) EE Ethan E. Business Operations > "Backend set up an sometimes be somewhat clunky to use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) Brandon C. Copywriter > "My favorite part about SalesForce was how detailed the tracking was." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) LF Laura F. Executive Director > "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) RH Richelle H. Proposal Project Manager > "Salesforce makes staying on track with client follow up extremely efficient and seamless!" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407) VR Verified Reviewer Business Consultant > "I found merging contacts and tickets a bit tricky on salesforce" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591) SM Sean M. Marketing Manager > "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) CT Chetan T. Director, customer experience > "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131) OF Osman F. Marketing Support Manager > "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430) PD Pam D. Associate Dean > "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878) TE Tina E. Membership Manager > "The integration was smooth and straightforward." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) VR Verified Reviewer CEO > "It was too expensive to make automation and further development of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582) SM Sean M. Marketing Manager > "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) LA Lisa A. Company Director > "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171) NB Nathan B. Systems Admin > "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549) EC Ethan C. Senior Accountant > "The learning curve is kind of big and it's a bit overwhelming at first." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320) DW Debra W. Fraud Investigator > "Very easy to find the data I need when looking up member information." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6789368) GS Grace S. L&D Specialist > "It can become a complicated admin mess." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895) Keplet S. Salesforce Consultant > "Performance is generally reliable, with minimal downtime, although peak times can sometimes cause slowdowns." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6353034) CM Christian M. Agency Producer > "More bugs then features." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) SM Sean M. Marketing Manager > "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) CM Christian M. Agency Producer > "I feel really bad for the developers who had to put their name on this app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) AT Adrianna T. Operations > "The variety and customization available for a complete CRM experience." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115) Megan B. Client Experience Process Coordinator > "The deployment process has been a bit difficult because of migrating files over from our previous application" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3572892) LR Lily R. Director > "I’m looking forward to continuing to build out more for the purposes of serving additional stakeholders." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013) VR Verified Reviewer Church Network Coordinator > "There can sometimes be glitches especially with third party integration." [See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169) EE Ethan E. Business Operations > "How it has helped us with organising the delivery portion of the business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) VR Verified Reviewer Technical Consultant > "It also isn't an out-of-the-box solution and requires an investment of time and money to get built." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155) LF Laura F. Executive Director > "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) EU Eduardo U. Marketing Operations Manager > "SalesForce interface can be rather obtuse, and UI is not that friendly." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801) EB Eric B. Sr. Salesforce Administrator > "It's easy to setup, easy to use, and highly customizable to suit any business need. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6777273) TW Troy W. Software Engineer > "The main issues are ones that you'll encounter on any Web Application, it's just the give and take of having it be a web application..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___2856014) PL Phillip L. Demand Generation Manager > "It clearly services the needs of the sales team and I am able to adapt our marketing campaigns to fit into our complex system." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486) Tiago O. Field Engineer > "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143) MO Makenna O. Branch Office Administrator > "It keeps the main description clean and easy to decipher." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) BP Binu P. Financial Accountant > "Connectivity to ERP was limited, i lost this due to contract cancellation" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3774080) EB Eric B. Sr. Salesforce Administrator > "It's a vast landscape of opportunities and continues to grow." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6777273) JS Jordan S. Bdm > "I don't like the set up" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848533) MHS Mohammed Hareez S. Human Resource > "And the most I like about Salesforce platformers is easy to track notes for the customers" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644) SG Salvador G. Proyect Manager Team Lead > "Also having the classic / lightning both available is a bit annoying to troubleshoot." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3831493) KR Katie R. Insurance rep > "Overall The system is easy to navigate and provides a lot of information" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6763527) AW Austin W. Account Executive > "The tasks can get lost in the busyness of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3677458) EE Ethan E. Business Operations > "Salesforce is the best in class for the problems it solves for business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) Ada B. Cyber Anayst > "You have to buy additional features and sometime the tool is slow" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384) [View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/) ## User interface [Visio](https://www.capterra.com/p/201133/Visio/) 4.54 (3,279) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) 4.37 (392) ### Features Visio Top features 17/32 - Access Controls/Permissions - AI Copilot - Analytics - API - Audit Trail - Bottleneck Identification - Brainstorming - Change Management - Collaboration Tools - Commenting/Notes - Customizable Templates - Data Import/Export - Design Templates - Diagramming - Document Management - Document Storage - Drag & Drop - Gantt/Timeline View - Generative AI - Graphical Workflow Editor - Process Builder - Process Modeling & Designing - Project Management - Screen Sharing - Single Sign On - Status Tracking - Team Management - Third-Party Integrations - Version Control - Video Conferencing - Visual Workflow Management - Whiteboard [See all features](https://www.capterra.com/p/201133/Visio/#features) Salesforce Platform 7/32 - Access Controls/Permissions - AI Copilot - Analytics - API - Audit Trail - Bottleneck Identification - Brainstorming - Change Management - Collaboration Tools - Commenting/Notes - Customizable Templates - Data Import/Export - Design Templates - Diagramming - Document Management - Document Storage - Drag & Drop - Gantt/Timeline View - Generative AI - Graphical Workflow Editor - Process Builder - Process Modeling & Designing - Project Management - Screen Sharing - Single Sign On - Status Tracking - Team Management - Third-Party Integrations - Version Control - Video Conferencing - Visual Workflow Management - Whiteboard [See all features](https://www.capterra.com/p/268338/App-Cloud/#features) ### Recognition No recognitions have been awarded to Visio No recognitions have been awarded to Salesforce Platform ### Deployment & support Visio Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Visio - By Microsoft - Located in United States - Founded in 1975 Salesforce Platform - By Salesforce - Located in United States - Founded in 2003 ## 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