--- title: "Compare Visio vs Salesforce Platform 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Visio and Salesforce Platform based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/201133-268338/Visio-vs-App-Cloud" page_type: "comparison" language: "en" --- # Visio vs Salesforce Platform Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VisioSalesforce Platform2/4 selected [Visio](https://www.capterra.com/p/201133/Visio/)[4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) [## Visio](https://www.capterra.com/p/201133/Visio/)[4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/) Starting Price $5.00/month Value-for-Money 4.2 Functionality 4.4 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [3,284 reviews](#user-reviews) Positive 3,108 Neutral 155 Negative 21 [## Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[4.4 (407)](https://www.capterra.com/p/268338/App-Cloud/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.4 Ease of Use 4 Customer Service 4 Reviews Sentiment Based on [407 reviews](#user-reviews) Positive 360 Neutral 34 Negative 13 ## Not a match? 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Our customers benefit from a shared main framework, while maintaining privacy. ## User reviews Pros & cons DL Drew L. SR SYS Admin > "It's time saving, and you can save/import/export files in any major format you need." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7131645) DN David N. IT Operations Manager > "Some of the useful templates and icons/shapes are locked behind a paywall which is really annoying." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7142441) TR Thomas R. MGR Technical Training > "It also allows me to link my diagrams to real-time data sources, and I’ve used it to collaborate on the same document with my team..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6575799) UA Usman A. Lecturer in Engineering > "Moreover in terms of designing architectures, Visio lacks some features which could help the user in system-level architectural..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280) AFS Ahmad Farhad S. Chief Marketing Officer > "Microsoft Visio is a powerful diagramming tool known for its user-friendly interface, extensive templates, and seamless integration..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6585361) TR Thomas R. MGR Technical Training > "What I don’t like about this tool is that it has limited compatibility with some operating systems, which means I can't use it on all..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6575799) SN Suraj N. Inside Product Specialist > "Visio's key advantages include its user-friendly interface, high-definition stencils, extensive template library, seamless integration..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6620531) PB Paul B. Business Analyst > "Lack of variety in available shapes and connectors. Whilst this does keep a consistency between graphics created by different users, I..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6564687) DL Drew L. SR SYS Admin > "I like being able to have one program that can handle all of my design needs, from one pane of glass." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7131645) UA Usman A. Lecturer in Engineering > "There are little to no debugging and checking tools available which can debug or find errors in the connection being made." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280) KKZ Kaung Khant Z. Senior SDN Cloud Engineer > "I like the most about microsoft visio is its ease of use with intuitive UI, drag-and-drop functionality, wide range of templates and..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6609192) SF Sandy F. Engineering > "Steep learning curve for new users, custom shapes and shape data can seem overly complicated" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6555076) MF Marcos F. computer technician > "The ease of creating network diagrams and a huge library of ready-made templates, you can find any type of drawing already semi-ready" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6792912) AA Amir A. Administrative > "Microsoft Visio can be expensive, and its user interface may feel outdated compared to newer diagramming tools." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6570949) ZH Zach H. Senior Systems Analyst > "Visio is a great tool for creating diagrams and other types of visuals to communicate technical processes in ways that other Microsoft..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534766) AH Alex H. Service Delivery > "Modifying shapes is sometimes inconsistent and making connections between steps can be slow" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6506162) AFS Ahmad Farhad S. Chief Marketing Officer > "It supports real-time collaboration, data linking for dynamic updates, and advanced features like process modeling." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6585361) VR Verified Reviewer Data Analyst > "It lacks the desktop version to support real-time collaboration." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6557484) TA Tolga A. Marketing Executive > "I've been using Microsoft Visio for several years to create flowcharts, organizational charts, and technical diagrams, and overall,..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534076) AS Annie S. Buyer > "This slows things down, which isn’t ideal when working under retail deadlines." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6609694) DL Drew L. SR SYS Admin > "If you want a solid design solution that is currently the industry standard, you should absolutely go with Visio!" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7131645) CD Caleb D. Project Manager > "The pricing model for Visio (and Microsoft 365 in general) is so confusing." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6777373) DY David Y. Owner > "I found this a very useful tool when working on continuous improvement projects as well as defining processes for several varying..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7029268) LK Lauren K. Operations Manager > "Viso file is not able to be opened when shared you must convert to a PDF or image and then paste into a word doc." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6280355) UA Usman A. Lecturer in Engineering > "the three features of shapes, connectors and text makes this software quite important to design from basic to completed diagrams." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280) Jesse Z. Software Engineer > "Additionally, when adding lines, it is sometimes hard to get them straight." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6887779) DS Deepak S. Specialist > "Excellent software to create diagrams like High level diagram, Low level Diagram for Network and Network security infrastructure." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6516662) PS Pietro S. Manager > "not very user friendly, very rigid in terms of selecting and creating tasks/ links, draft versions can only be shared with other..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6164866) Brian K. Management Consultant > "Business process mapping, swimlanes, network diagrams and so on are all easy with this versatile software." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7107243) AS Abhishek S. Manager > "A bit expensive and trial version has limitations." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6553909) PV Prashant V. System Network Administrator > "Highly versatile offering a wide range of templates and tools for flowcharts, network diagrams, and process mapping." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6592941) KJ Keith J. Application Analyst > "learning curve can be a little steep to find where everything is" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6534234) FR Favio R. Planning and Scheduling Coordinator > "It has been very useful to determine the preliminary workflows for the scheduling process and creating work breakdown structures and..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6603413) SMT Soe Moe T. System Engineer > "I don't have many, but when I do, it can be challenging for me to make adjustments to a big design with many of shapes and lines; at..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6217983) FR Favio R. Planning and Scheduling Coordinator > "It is highly intuitive to use, as it is shares the same interface style as the other Microsoft Office Suite products. When a change is..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6603413) VR Verified Reviewer Senior Software Architect > "The connectors are clumsy to work with." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6869821) RC Ramesh C. System Adminidtrator > "The variety of templates makes it easy to get started, and the integration with other Microsoft Office tools is a big plus for seamless..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6579742) Adam F. IT Infrastructure Analyst > "Limited Export Options: Visio can only export diagrams and flowcharts to a limited number of file formats, which can be a drawback for..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4585675) EE Elizabeth E. Vp Chief Publishing Officer > "I appreciate that it integrates all other Microsoft office products so importing information from Excel and processing it is as simple..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6618836) MB Marco B. IT > "The Online versions is bad." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6493260) HJ Himanshu J. Real estate Sales Specialist > "Extreme helpful platform for making presentations and playing with graphical views for representations to share data to the customers." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6615056) CD Caleb D. Project Manager > "Actually buying Visio is so much harder than it needs to be." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6777373) Adam M. Corporate Coach > "Especially in my background as a project manager, the ability to not have a learning curve when creating flowcharts to illustrate..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6535200) MP Mike P. Network Admin > "Web version I think is the worst part." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___7040725) MF Mitch F. HR Business Partner > "What I liked most about MS Visio was its extensive range of templates and shapes for creating professional diagrams." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6581153) Suresh S. Director IT Infrastructure & Security Information > "There isn't much that i dislike about the product although some downtime was experienced while working with bigger diagrams that can be..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___5086354) EE Elizabeth E. Vp Chief Publishing Officer > "I love using Visio a lot because it helps me to create diagrams and visualization that are well detailed easily." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6618836) Ruchir A. Cloud Support Engineer > "The application runs a bit slow and tends to take up a lot of PC resources." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6284465) LM Lisa M. Director of Human Resources > "It’s a versatile tool for creating diagrams and flowcharts, perfect for visualizing complex processes" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6666041) PM Petrica M. Technical Support Specialist > "sometimes the files won't open when used within microsoft sharepoint" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6192160) CC Cody C. CSR > "Visio in my opinion is worth every cent, if you are working on a presentation or training new hires, this is your go to for being able..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6828541) AS Adam S. Founder > "Lastly, when I upload a large amount of data, it takes quite a while to process." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6328547) Andrew W. IT Technician > "Great tool for creating a logical workflows as well as detailed network schematics." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6498203) VR Verified Reviewer Software Engineer > "It lacks a lot of features and feels outdated compared to software like Miro or Figma." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6308199) MK Mohamed K. Electrical and Instruments Engineer > "Powerful diagramming tools, customizable templates, great for detailed technical drawings" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6582282) KH Kiran H. Customer Service > "I find it expensive compared to others." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6499266) DB Dariusz B. Systems Engineer III > "Microsoft Visio is an excellent diagraming software with lots of features and customization options." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6533276) IS Ivy S. Network Engineer > "The cost of Visio is outrageous when compared to alternatives, both web-based and standalone apps. " [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6144189) UA Usman A. Lecturer in Engineering > "Visio is a great tool to generate block diagram, flow charts and schematics." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6568280) ZI Zubairu I. Administrator > "Limited online features: Visio does not have a robust online collaboration or sharing features, which can be a disadvantage if you need..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4614478) AS Abhishek S. Manager > "It has strong collection of diagramming tools and Flowcharts is also supported in the basic version." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6553909) EA Enis A. Director > "As with most Microsoft products I found it challenging to integrate across applications." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6233635) AH Alex H. Service Delivery > "Visio is fantastic for making and amending flows, and being able to save them as pdf." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6506162) VR Verified Reviewer Software Quality Assurance Engineer > "The UX of MS Visio when creating charts/diagram is a little bit challenging since the drag-and-drop of the shapes and lines is not so..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4047990) LG LeAnn G. Consultant > "Visio gives the end-user a multitude of diagramming options and detailed customizations, making it an invaluable tool for creating..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6211055) JH Jack H. IT Technician > "Somewhat unituitive at times and license cost can be pricey." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6461666) IIMN Ing. Ind. Manuel N. Industrial Engineer > "Utility that allows you to create diagrams, organization charts, designs, the creation and connection of forms is automatic and simple,..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6409870) NA Nishi A. Analyst > "Sometimes it gets difficult to search for a particular shape or icon creation options (few which aren't available on screen directly)..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4253903) AS Annie S. Buyer > "It clearly lays out each stage, making it easier to identify delays and stay on schedule." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6609694) EC Earl C. Regulatory Manager > "Sometimes, the learning curve with Visio can be a bit steep for newcomers." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6027207) TR Thomas R. MGR Technical Training > "Visio has been very helpful in my work, especially when I need to create an organizational chart to show a structure." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6575799) LMT Lisa Marie T. Student > "THE EXPERIENCE WHEN THE FIRTS TIME I USE THE VISIO IS THAT I CAN'T USE IT WELL 'CAUSE I DON'T KNOW HOW IT WORKS. AND NOW I CAN SAY THAT..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6352793) RC Ryan C. Business analyst > "It’s especially useful for professionals who need to map out processes or present data in a clean, organized way." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6499224) MH Mohamed H. Senior Workforce/Data Analyst > "Sometimes, especially when using low internet speed connections the pages take so much time to load and this might some issues for the..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4159550) JC Jessica C. IT Support Technician > "It allows me to easily pull visio images on the product that I need and I can create a realistic network diagram." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6449492) AA Achala A. Teacher > "Microsoft Visio lacks the ability to integrate with many popular wireframing programs, which presents a challenge when sharing your..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4592725) NS Nicole S. Sr. Asset Manager > "Visio has been a great tool for us presenting timelines to prospective clients." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6498852) AR Anthony R. Engineer > "Never felt that connecting the different diagrams with connectors really was smooth" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6032564) DS Deepak S. Specialist > "Great experience in creating logical work flows as well as detailed network schematics" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6516662) SS Sujan S. Programmer > "Visio is only available for Windows, so users on other operating systems, such as MacOS, may not be able to use the application." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4392827) Jeb B. Project Manager > "It was very intuitive and I would be happy to use it again." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6294026) Carlos C. economist > "What I did not like is that it is not very interactive or intuitive and that makes it very difficult to work faster." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4112224) DD Daniel D. Tecnólogo - Tecnology in Computing > "Simple and intuitive in its interface." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4554068) VR Verified Reviewer data scientist > "It is not intuitive, and sometimes takes time to make the final product look like you want." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4463192) Nigel D. Principle Consultant > "I like the fact that it is pretty intuitive." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4000125) Devin M. CEO > "Not quite intuitive." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3503396) AT Aaron T. National Project Manager > "It's pretty easy and intuitive to use. " [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4590831) EA Enis A. Director > "As with most Microsoft products I found it challenging to integrate across applications." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6233635) VR Verified Reviewer manager > "It seamlessly integrates with other products, making it a natural fit for your suite of tools." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6735536) GN Gabriel N. Business analyst > "Integration with SharePoint is still lacking." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3715697) Adam F. IT Infrastructure Analyst > "Integration with Other Microsoft Tools: Visio integrates seamlessly with other Microsoft tools, such as Microsoft Office and Microsoft..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4585675) MF Michael F. Business Analyst > "Lack of integration with over tools." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3381603) AG Ashay G. Student > "It can seamlessly be integrated into various other Microsoft products such as power bi, Teams, Powerpoint which is a plus point for..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___3479797) PM Patrick M. Sales rep > "It is not 100% backwards compatible. And some users cannot view my work" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4145508) EG Elmer G. Engineer > "It is easy to integrate with other Microsoft tools" [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4241644) NK Naleen K. Analyst > "UI is not user friendly and needs to improve." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4596003) SP Stuart P. Product Manager > "It felt familiar after using Microsoft for many years - common menu options were where you would expect to find them and it had all the..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6857570) AJ Ashley J. Packaging Technologist > "Takes a while to get used to it, not really user friendly." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4371828) AS Abhishek S. Manager > "I easier to expain the customers in a better graphical manner." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___6553909) MH Muhammad H. Network security engineer > "The least I like about Visio is not easy for new users." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4866820) Kamau G. Marketing Co- ordinator Outreach Services > "Visio makes the work fast and efficient-Its very easy to learn-Ready to use shapes saves lots of time- drag and drop icons is a..." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___4285663) PD Pompy D. HR Project Specialist > "I dislike that i don't have access to customer support." [See full review](https://www.capterra.com/p/201133/Visio/#Capterra___2885536) [View Reviews](https://www.capterra.com/p/201133/Visio/reviews/) Marc R. Digital Media Specialist > "It allows organizations to tailor nearly every aspect of the system to fit their specific workflows, whether that’s through custom..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) Bill L. Vice President of Sales and Operations > "Salesforce can become expensive as you add more users, features, and additional tools. While the platform offers a lot of..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185127) Bill L. Vice President of Sales and Operations > "It helps keep everything organized in one place, makes it easier to automate everyday tasks, and gives teams better visibility into..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185127) SK Sagar K. Sales Mangaer > "Maybe it's just the provision for my firm, but I see too many frequent updates - and it sometimes messes with my work - wherein the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7039628) JP Jamie P. Underfloor heating advisor > "Salesforce Platform has met our needs well, providing a reliable, flexible solution for managing data, automating processes, and..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7187641) VR Verified Reviewer New Business Representative > "A bit slow when loading reports as times and I also think it's a bit on the pricier side, but that is to be expected with a premium..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7056327) DE David E. Maintenance tech > "It isn't just a CRM; it is a comprehensive development environment that allows you to build virtually any business process from the..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7142381) TE Tina E. Membership Manager > "Instead, I had to rely on my team actively taking ownership of customer tickets, which doesn't usually happen." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) Dionne Joy M. Service Hub Representative > "You can tailor almost every part of the system — workflows, dashboards, automations, and even entire apps, without needing deep..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) AG Alyson G. Director of FPA > "The only thing I do not like is the integration with Google where you can only pull data every 4 hours, not continuously" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6724077) Bill L. Vice President of Sales and Operations > "We used it for about two years and found it to be a powerful and reliable tool for managing customer information, workflows, and..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185127) Bill L. Vice President of Sales and Operations > "The biggest drawback for a small business is the cost." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185127) LB Logan B. Owner > "Salesforce is an incredible tool for marketing managers who want to create and monitor campaigns to enable salespeople to work out..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7078533) Gabriel K. Senior Marketing and Communications Specialist > "The learning curve is steep, especially for users who are adjacent to admin work rather than full-time CRM specialists." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) JOIA W. Owner - Licensed Advisor > "The Salesforce Platform is highly valued for its user-friendly interface, extensive customization options, and integration..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7065480) CG Chelsea G. Engagement Officer > "It can be tricky as there is so much room for customisation, sometimes features get lost and can be tricky to learn without a good..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) MO Makenna O. Branch Office Administrator > "It has many features that help me in my workday and getting tasks done, and it has features that help me connect better with clients." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) RT Ruki T. Sr. Sales Enablement Specialist > "It's a bit clunky and reports can take a while to load, especially if it includes a great amount of data." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6754757) Marc R. Digital Media Specialist > "What stands out most about the Salesforce Platform is its powerful customization and scalability." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) HR Heather R. Records Specialist > "Salesforce can be challenging to navigate due to its layout and the lack of a visually appealing interface." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647765) Jean B. Financial Operations Specialist > "It makes searching for specific cases and customer profiles incredibly fast and efficient." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7179477) Dionne Joy M. Service Hub Representative > "The interface can feel overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) James W. Salesforce Administrator > "My favorite tool is Flow Builder with its powerful, versatile automation capabilities." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185201) Gabriel K. Senior Marketing and Communications Specialist > "Salesforce is not intuitive, and it is not lightweight." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) James W. Salesforce Administrator > "The Trailhead learning platform, the support, and the community help make it easy to learn and grow as an admin or end user." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7185201) LR Lily R. Director > "Right now we cannot locate discount t details that are embedded within a task." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6845013) Marc R. Digital Media Specialist > "This flexibility makes it incredibly valuable for organizations that need a solution that can evolve alongside their operations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) AS Alex S. Recruitment Sourcing Specialist > "The cons about Salesforce was how difficult it was to navigate the UI." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6577972) VR Verified Reviewer Senior Manager, Information Technology > "With Salesforce, we have a robust platform on which we can efficiently track the data and processes we need for any department." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561229) ET Erin T. Sales Enablement > "The drag and drop feature is touchy when it comes to building reports and editing the field order in the filter section." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5095454) CF Cameron F. Director > "The Power of the simple use of using the salesforce platform and ability to use visuals are always a plus." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7166563) TH Tyler H. Sales Manager > "I could only think of one major issue I had with the product." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7055407) CB Cameron B. Sales Manager > "The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6561102) HG Henry G. CFO > "A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6223506) CG Chelsea G. Engagement Officer > "Salesforce has been a great platform for hosting our customer relationship data and running reports, we have found it tricky to..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6832340) LF Laura F. Executive Director > "Sometimes it is difficult to get good reporting and dashboards set up and we need the assistance of SF trained specialists to surveil..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) VR Verified Reviewer Admin Consultant > "He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7114902) PL Phillip L. Demand Generation Manager > "We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate leads..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4848486) YM Yahya M. Admin RD Consulting > "This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7046681) PD Pam D. Associate Dean > "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878) TE Tina E. Membership Manager > "We were able to track customer activity without having to check back with the legacy system." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7019602) VR Verified Reviewer CEO > "It was too expensive to make automation and further development of the platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6124582) BB Blake B. Field Inspector > "It makes me feel secure and my information and customer info is safe." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7181264) RN Ryan N. Sales Executive > "The cost of getting things set up the way you want them is large from both a time and monetary perspective" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6299518) XL Xiang L. Director > "We use Salesforce platform to realize the large data flow and communication across different departments." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6647898) VR Verified Reviewer Technical Support Engineer > "It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4954831) SM Sean M. Marketing Manager > "Salesforce App Cloud is a comprehensive platform that offers a suite of tools designed for building, managing, and deploying business..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) LA Lisa A. Company Director > "The price is the main aspect of Salesforce that I find objectionable. Because it is fairly expensive and every additional license that..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3838171) Brandon C. Copywriter > "It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) EC Ethan C. Senior Accountant > "The learning curve is kind of big and it's a bit overwhelming at first." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6139320) OF Osman F. Marketing Support Manager > "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430) EE Ethan E. Business Operations > "Backend set up an sometimes be somewhat clunky to use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6440815) Gabriel K. Senior Marketing and Communications Specialist > "I don’t always enjoy using it day to day, but I recognize that in the right hands and with the right resources, it’s one of the most..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) GS Grace S. L&D Specialist > "It can become a complicated admin mess." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5047895) CC Cody C. CSR > "I have been using salesforce since 2019 and I have to say that this program is universal meaning you can have the same experience from..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6828534) CM Christian M. Agency Producer > "More bugs then features." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) SM Sean M. Marketing Manager > "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) CM Christian M. Agency Producer > "I feel really bad for the developers who had to put their name on this app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6081449) AM Alan M. Business Development Executive > "Easy to monitor progress with prospects on salesforce and links well to other tools like Ringover." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6794069) VR Verified Reviewer Business Consultant > "I found merging contacts and tickets a bit tricky on salesforce" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4983591) AM ANDREW M. Contractor > "From the development and continual advances to the ease of use." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7121872) CT Chetan T. Director, customer experience > "There has been a good effort with the "Lightning" interface for Salesforce, however given the nature of the platform it becomes..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3734131) NB Nathan B. Systems Admin > "Working with Salesforce was great, working within the complexities of the Salesforce framework require a ton of training. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6633549) Tiago O. Field Engineer > "Some users have found the platform to be somewhat expensive, particularly for smaller businesses or startups." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4675143) Kenidra S. Content Moderator > "Using Salesforce to multitask while on a call was overall the best customer relations management app." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6874159) Ada B. Cyber Anayst > "You have to buy additional features and sometime the tool is slow" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4151384) SM Sean M. Marketing Manager > "Overall, Salesforce App Cloud is an effective solution for enterprises looking to streamline their application development process,..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) Daryl Edwine M. method engineer > "This can also lead to additional costs for the business." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4689602) VR Verified Reviewer Account Executive > "It's also great for development as it helps me learn." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7063371) Robbie G. Sales Director > "It's very complicated to use compared to other CRMs, and less cost-effective." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4248551) AT Adrianna T. Operations > "The variety and customization available for a complete CRM experience." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6566115) Megan B. Client Experience Process Coordinator > "The deployment process has been a bit difficult because of migrating files over from our previous application" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3572892) Brandon C. Copywriter > "My favorite part about SalesForce was how detailed the tracking was." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6851385) IQ Imaad Q. Business Dvelopment Specialist > "A little bit difficult to use at the start." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4496869) LF Laura F. Executive Director > "We are deeply thankful to Salesforce generosity in providing a free platform to nonprofits in shaping the organization of data..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6161935) VR Verified Reviewer Church Network Coordinator > "There can sometimes be glitches especially with third party integration." [See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169) RH Richelle H. Proposal Project Manager > "Salesforce makes staying on track with client follow up extremely efficient and seamless!" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6835407) VR Verified Reviewer Technical Consultant > "It also isn't an out-of-the-box solution and requires an investment of time and money to get built." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3762155) MHS Mohammed Hareez S. Human Resource > "And the most I like about Salesforce platformers is easy to track notes for the customers" [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6757644) EU Eduardo U. Marketing Operations Manager > "SalesForce interface can be rather obtuse, and UI is not that friendly." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801) CF Cameron F. Director > "The Power of the simple use of using the salesforce platform and ability to use visuals are always a plus." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7166563) Dionne Joy M. Service Hub Representative > "The interface can feel overwhelming at first, especially for new users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7069702) MO Makenna O. Branch Office Administrator > "It’s bright and friendly to look at." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6780469) Gabriel K. Senior Marketing and Communications Specialist > "Salesforce is not intuitive, and it is not lightweight." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7086183) AF Anne F. Sr Strategy Advisor > "Ubiquitous platform familiar to a wide audience of users." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6289029) PD Pam D. Associate Dean > "As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. " [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6160878) MN Mariana N. LOGISTICS DEVELOPER SENIOR > "I've tried some other platforms and I think this is the most friendly, easy to use and complete platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___5079800) RP Rina P. Event Manager > "It's not the most intuitive platform." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3509009) Marc R. Digital Media Specialist > "This flexibility makes it incredibly valuable for organizations that need a solution that can evolve alongside their operations." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___7151127) VR Verified Reviewer Church Network Coordinator > "There can sometimes be glitches especially with third party integration." [See full review](https://www.capterra.com/p/268338/App-Cloud/#GetApp___3745169) OF Osman F. Marketing Support Manager > "The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6178430) EU Eduardo U. Marketing Operations Manager > "SalesForce interface can be rather obtuse, and UI is not that friendly." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___3826801) SM Sean M. Marketing Manager > "Key strengths include its strong integration capabilities, allowing seamless connection with Salesforce's CRM and other third-party..." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___6113225) IQ Imaad Q. Business Dvelopment Specialist > "A little bit difficult to use at the start." [See full review](https://www.capterra.com/p/268338/App-Cloud/#Capterra___4496869) [View Reviews](https://www.capterra.com/p/268338/App-Cloud/reviews/) ## User interface [Visio](https://www.capterra.com/p/201133/Visio/) 4.54 (3,284) [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) 4.36 (407) ### Features Visio Top features 7/32 - Activity Planning - Activity Tracking - Ad hoc Reporting - AI Copilot - Benchmarking - Budgeting/Forecasting - Collaboration Tools - Dashboard - Data Extraction - Data Import/Export - Data Integration - Data Management - Data Visualization - Financial Management - Generative AI - Goal Setting/Tracking - Key Performance Indicators - KPI Monitoring - Performance Metrics - Predictive Analytics - Progress Tracking - Reporting/Analytics - Scorecards - Secure Data Storage - Self Service Data Preparation - Strategic Planning - Third-Party Integrations - Trend Analysis - Trend/Problem Indicators - Visual Analytics - "What If" Scenarios - Workflow Management [See all features](https://www.capterra.com/p/201133/Visio/#features) Salesforce Platform 6/32 - Activity Planning - Activity Tracking - Ad hoc Reporting - AI Copilot - Benchmarking - Budgeting/Forecasting - Collaboration Tools - Dashboard - Data Extraction - Data Import/Export - Data Integration - Data Management - Data Visualization - Financial Management - Generative AI - Goal Setting/Tracking - Key Performance Indicators - KPI Monitoring - Performance Metrics - Predictive Analytics - Progress Tracking - Reporting/Analytics - Scorecards - Secure Data Storage - Self Service Data Preparation - Strategic Planning - Third-Party Integrations - Trend Analysis - Trend/Problem Indicators - Visual Analytics - "What If" Scenarios - Workflow Management [See all features](https://www.capterra.com/p/268338/App-Cloud/#features) ### Recognition No recognitions have been awarded to Visio No recognitions have been awarded to Salesforce Platform ### Deployment & support Visio Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Salesforce Platform Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Visio - By Microsoft - Located in United States - Founded in 1975 Salesforce Platform - By Salesforce - Located in United States - Founded in 2003 ## 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