# Compare myUnity vs ShiftCare 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ShiftCare and myUnity based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/201299-233684/MyUnity-Home-Health-Hospice-Software-vs-ShiftCare

---

# ShiftCare vs myUnity Features and Cost Comparison

Last updated April 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ShiftCaremyUnity2/4 selected

[ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

[myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[4.1 (140)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

[## ShiftCare](https://www.capterra.com/p/233684/ShiftCare/)[4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Starting Price

$8.00/month

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

JR

SH

Based on [144 reviews](#user-reviews)

Positive

134

Neutral

6

Negative

4

[## myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[4.1 (140)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

Starting Price

Contact vendor

Value-for-Money

3.8

Functionality

4

Ease of Use

4.1

Customer Service

3.9

Reviews Sentiment

mo

OA

Based on [140 reviews](#user-reviews)

Positive

113

Neutral

14

Negative

13

## Send this comparison chart to my inbox

## Summary

* * *

Features in Home Care Software

Best performer

43 / 48

Only ShiftCare

-   Appointment Management
-   Calendar Management
-   Caregiver Management

22 / 48

Only myUnity

-   Insurance Management

User satisfaction

User satisfaction

4.6

User reviews[144](https://www.capterra.com/p/233684/ShiftCare/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.7

User satisfaction

4.1

User reviews[140](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

3.8

Customer support

3.9

Price starts from

Price starts from

$8Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Home care agencies, aged care, IDD providers, support coordinators and allied health professionals. We offer both a web platform and mobile-friendly app for admin teams and employees.

Best for

Netsmart myUnity is a true integrated platform that serves the entire post-acute continuum, including home health, hospice, private duty and palliative care.

## User reviews

Pros & cons

JR

Julie R.

Scheduling

> "I enjoyed working with ShiftCare and being able to assign caregivers to clients and schedule appointments for care with..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7038510)

Daniel M.

Director

> "Additionally, minor but noticeable issues—like formatting errors with Xero integration, the lack of automatic syncing with..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

SH

Scott H.

Disability Support Worker

> "Scheduling is easy with a good amount of customisability, allowing me to add a good amount of detail to shifts for workers."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084)

Daniel M.

Director

> "Certain UX issues, such as the awkward date picker and limited flexibility in scheduling shifts (e.g., only allowing 15- or..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

KF

Karen F.

Manager

> "The Help Centre contains easy videos and guides to support new users and the Support Team are remarkable with response time..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6542867)

CP

Cynthia P.

Owner

> "Everything. But my biggest issue is they over promise in the sales process and tell you they can do everything you want and..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#SoftwareAdvice___7043060)

KC

Kylie C.

Director

> "Answers are prompt whenever there is a question or issue. If something more complex arises, it is a great comfort to know..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6795836)

JS

Jason S.

Owner

> "The product is unstable, support is unreliable, and the company’s integrity is questionable."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

AR

Angela R.

Disability Support

> "What I liked most about ShiftCare is its user-friendly interface and comprehensive features that make organizing and..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101)

FL

Faye L.

Manager

> "The payroll could not be broken down into different time periods so integration into Xero was useless."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

LE

Leigh E.

Managing Director

> "The functions of ShiftCare allows us to run our business to a high standard, to track /amend"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6402156)

FL

Faye L.

Manager

> "Shiftcare had some privacy breaches as there were teams that could access information from other team teams through..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6811287)

ZH

Zeb H.

Managing Director

> "Still a bit clunky there are a lot of features inside which could be tweaked which would improve the experience."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

GG

Gerry G.

Client Intake and Scheduling Coordinator

> "Could be more straight forward - have to click too many buttons to do something which is annoying."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797213)

RM

Ricky M.

Support worker

> "I save so much time in regards to rostering, sending invoices, Staff management, and so much more."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6332947)

CG

Claire G.

Director

> "Integration doesn't work as well as it could - it often drops things off. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

CG

Claire G.

Director

> "Customer service on the chat function and availability of people on there is fantastic."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

JS

Jason S.

Owner

> "The onboarding was confusing and poorly supported."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___7043383)

Daniel M.

Director

> "ShiftCare has streamlined our business operations, reducing admin time and errors significantly."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6516687)

AP

Angela P.

Director

> "for my own use, I would find it too time consuming to enter what I am currently using in my Calendar on a daily basis, to..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4776345)

ZH

Zeb H.

Managing Director

> "Then improving the design and correcting all the glitches would go a long way too!!"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6798116)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "I hate it, im sick of the videos just write the dam instructions down and ill work it out."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

LA

Loris A.

Office Administrator

> "We also like that we are able to manage who sees what documents. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6535382)

KlK

Kourtney-lee K.

Compliance and Service Delivery

> "The bloody cost of it, per user when it should just be purchase the software and cya."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6797269)

JS

Janelle S.

Founder

> "Response of staff online and through phone check-ups has been great."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6800475)

AS

Amy S.

Team Leader

> "Doing anything admin related on the phone was tricky and time consuming."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6855300)

KP

Kristina P.

Managing Director

> "Shiftcare effectively consolidates these functions, simplifying our operations."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6342660)

CG

Claire G.

Director

> "Also, it's got very expensive for small to medium sized businesses."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6803136)

XL

Xanthia L.

Staff Trainer

> "At Wattle Blue we like the ease booking shifts with our clients that can be accessed by our support worker for before,..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

KL

Kerri L.

Founder and CEO

> "I honestly have nothing that I could categorize as the thing I like "least" about ShiftCare."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349890)

JM

Julia M.

Service Delivery Manager

> "Mostly easy to roster and capture client info."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6794659)

LW

Lucas W.

Sole trader

> "Fairly expensive for a sole trader but couldn’t survive without it."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6521637)

JR

Janette R.

Company Owner

> "We cannot wait to utilise the rest of the features of shiftcare like the integration with xero and invoices ."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4979681)

JA

Jaypee A.

Director

> "we have multiple locations and it doesn't allow me to create a separate schedular that shows 2 different groups of support..."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3606553)

TH

Toby H.

Director

> "The Job Board is one of our favourite time saving features"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6485215)

XL

Xanthia L.

Staff Trainer

> "App can glitch on occasions, issues with adding more than one expense"

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997909)

AR

Angela R.

Disability Support

> "It's user-friendly, efficient, and has significantly improved our care coordination."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6349101)

JN

Jade N.

Director

> "It's disappointing to note that a key feature that could greatly improve efficiency is missing from the basic version."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4997927)

VB

Vanessa B.

Corporate Manager

> "The scheduler and level of detail able to be added to ShiftCare for both clients and staff is fantastic."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4884930)

HV

Heidi V.

Office Manager

> "I find it difficult to return to a previous page. "

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___4992320)

BR

Brayden R.

Manager

> "Easy to use, and not only a rostering platform but also works for invoicing."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6518070)

CT

Cindy T.

Managing Director

> "There are no improvements that I can see are needed yet."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___5067016)

SH

Scott H.

Disability Support Worker

> "I have not had any issues using the app yet after over 12 months."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___6813084)

AP

Amy P.

Therapy assistant

> "Sometimes it will glitch after restarting mutilple times and not show shifts."

[See full review](https://www.capterra.com/p/233684/ShiftCare/#Capterra___3252343)

[View Reviews](https://www.capterra.com/p/233684/ShiftCare/reviews/)

MO

Michelle O.

pca

> "I get some patients from the hospital i work at and integrating them into this program for my moms homehealth business,..."

[See full review](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#Capterra___2432671)

JM

Jayson M.

Physical Therapist

> "Can't see the all the patients in one single google map/day."

[See full review](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#Capterra___6686287)

[View Reviews](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

## User interface

4.61 (144)

4.08 (140)

### Features

ShiftCare

Top features

43/48

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Billing & Invoicing
-   Calendar Management
-   Caregiver Management
-   Care Plan Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Management
-   Client Portal
-   Clock In/Out
-   Communication Management
-   Compliance Management
-   Customizable Forms
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   EMR/EHR
-   For Long Term Care
-   Generative AI
-   Geriatric Care
-   GPS
-   HIPAA Compliant
-   Home Health Care Management
-   Insurance Management
-   Knowledge Base Management
-   Medication Management
-   Mobile Access
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Point of Care System
-   Referral Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Telemedicine
-   Third-Party Integrations
-   Visit Verification
-   Workflow Management

[See all features](https://www.capterra.com/p/233684/ShiftCare/#features)

myUnity

22/48

-   Activity Dashboard
-   AI Copilot
-   API
-   Appointment Management
-   Assessment Management
-   Billing & Invoicing
-   Calendar Management
-   Caregiver Management
-   Care Plan Management
-   Charting
-   Chat/Messaging
-   Claims Management
-   Client Management
-   Client Portal
-   Clock In/Out
-   Communication Management
-   Compliance Management
-   Customizable Forms
-   Customizable Reports
-   Document Management
-   Electronic Signature
-   Employee Management
-   Employee Portal
-   EMR/EHR
-   For Long Term Care
-   Generative AI
-   Geriatric Care
-   GPS
-   HIPAA Compliant
-   Home Health Care Management
-   Insurance Management
-   Knowledge Base Management
-   Medication Management
-   Mobile Access
-   Monitoring
-   Multi-Location
-   Patient Records Management
-   Payroll Management
-   Point of Care System
-   Referral Management
-   Reminders
-   Reporting & Statistics
-   Scheduling
-   Task Management
-   Telemedicine
-   Third-Party Integrations
-   Visit Verification
-   Workflow Management

[See all features](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/#features)

### Recognition

No recognitions have been awarded to ShiftCare

No recognitions have been awarded to myUnity

### Deployment & support

ShiftCare

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

myUnity

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ShiftCare

-   By ShiftCare
-   Located in Australia
-   Founded in

myUnity

-   By Netsmart Technologies
-   Located in United States
-   Founded in 1968

## Popular Comparisons

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vs

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[myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/)[4.08 (140)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/)

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$29/month

4.0

Features

4.5

4.1

Ease of Use

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Features

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Ease of Use

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