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Ensure you have the right skills, on the right task and at the right time. Projects through to field tasks. Help your customers to self serve. Trade up and win today!
Field service companies that perform short, day of services with more than 2 service vehicles
The ease of use, seamless scalability, compatibility to other softwares, applicability to our needs and great degree of customisation.
After syncing jobs from desktop to mobile, the app would crash (tested over several days).
I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery.
Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field.
Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily.
The forms are really hard to understand and navigate.
Dusk IOP took time to really understand the brief, develop a bespoke solution and ensure it was effectively rolled out. It has been a great experience to date.
They were super-helpful in the setup process, but it does take time and effort. So I wouldn't say it is hard to use or setup, I would just say those things take some time.
Whenever I need help with anything, [SENSITIVE CONTENT] is always there to help me out. His patience and attention to detail has been a godsend because I'm not technological at all.
The backend (business side) of the software was difficult to navigate. We basically had to figure it out on our own.
We love that the system is user friendly for our team as well as our clients. We love that clients can book themselves and communicate directly through the app.
There were a lot of pre typed messages that the customer had to read while booking that couldn't be changed. They made no since to our business model.
We have loved our experience with Zippity, I strongly believe Zippity has helped our company grow by eliminating some of the stresses created by company growth.
I don't like that Zippity can be very touchy and glitches sometimes.
My favorite thing about this software is that customers can book without me. It has given me more time to put my energy into more important parts of the business.
The customer service was good, but when things went wrong there is no compensation.
Prioritize real-user-identified key features according to your needs to find your best fit.
Dusk FSM
Top FeaturesZippity
Dusk FSM
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Zippity
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