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Cost Tracker for Tempo Timesheets serves companies looking for a tracking solution that offers financial assessments of project performance in real-time.
Accelo is one professional services automation platform used and loved by businesses worldwide to manage their operations and boost profitability.
We really like the plugin and it covers all our needs. The reporting is great and helps us to keep track of all the projects costs.
The inability to have multiple filters to one cost tracker setup to give a complete picture is an issues. Also the manual grouping of issues within a cost tracker.
Cost Tracker is easy to use and so powerful in its ability to visualize what is otherwise commonly hidden in spreadsheets.
Sometimes I don't trust the system 100. The problem is that when you create a project and then add a new ticket, you have to open the project in the cost tracker first to see the current status.
Complete integration with Jira. It's a huge help for us that we can book time directly on support tickets and then use the cost tracker to see how profitable a project is.
Complete feature set, a bit difficult to use at the beginning.
A few months in and we're very happy and expanding our use of Tempo.
The only hard part was moving from Jira Server to Jira Cloud, but we were able to move server data to cloud as expected.
All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing.
Terrible quality updates and the worst customer service. False advertising of integrations.
The seamless integration with other products helps develop the business. The best part is the mobile application, everyone is always traveling so this helps streamline everything.
In some ways though I think activities should come through with an aggregate cost, to simplify reporting to clients - sometimes too much information is a bad thing.
Also, with the detail in the project plans is something we are able to leverage in the sales process to show prospects we have robust processes that will ensure the best quality content creation.
Tries to do too many things and fails at most of them.
We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business.
We've centralized several different services into a single place with Accelo streamlining our work and eliminating loss of data.
Kimberly D.: Hi, I'm Kimberly. I am a CEO. My one to five rating for Accelo is two and for more ratings like this click below. So before Accelo, I was using 17hats.com, which was great when I was first starting out but as I wanted to collaborate with my clients more directly and not through email, I switched over to Accelo because we could... It was a white labeled service that we could brand with our own branding and our own logos and that kind of thing. I chose Accelo at the time, because again, I could actually collaborate with my clients. They could drop files into folders. They could create a ticket for me to handle whatever their tasking was and the branding was just a big part of that decision making process. In usage of it though, it was a little more complicated than I anticipated. So it was pretty easy getting started with Accelo. They walk you through a tutorial on branding and putting your information on there and setting it up but it seemed to be a little bit more geared towards the IT industry and the way that their tickets were formed in everything based, I assume on their experience, which is why it didn't really stay with us. So if you're going to get Accelo, make sure it works for your company specifically. I think it was probably a fine product if it was used in the capacity of an IT firm, someone who's getting in orders to go and fix certain IT issues, just by the way that the verbiage and the look and feel of the software is for it. But if your company is more about collaborating more directly and having more conversational type tracking of your communications with your clients, I wouldn't recommend Accelo for that.
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Tempo Cost Tracker
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