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UmfrageOnline vs SurveyMonkey Enterprise: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 12,255 reviews from Survey users.
% Fit
Missing features
Feature ratings
Customizable Questions
4.5
Survey Builder
4.6
Reporting/Analytics
4.3
Data Import/Export
NA
API
NA
% Fit
Not enough reviews
Feature ratings
Customizable Questions
4.6
Survey Builder
4.6
Reporting/Analytics
4.4
Data Import/Export
4.4
API
4.0
User satisfaction
4.6
User reviews943
Ease of use
4.6
Functionality
4.5
Value for money
3.9
Customer support
4.2
4.6
User reviews160
Ease of use
4.6
Functionality
4.4
Value for money
4.3
Customer support
4.2
Price starts from
Monthly subscription
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

Businesses owners wanting to create and carry out customer surveys.

Marketing, healthcare, HR, and education decision-makers concerned about business objectives and outcomes. IT professionals who need to support compliance or decisions with technology solutions.

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Jennifer P
Teacher
5.0

Jennifer: Hello, I'm Jennifer. I'm a teacher. I give SurveyMonkey five out of five. And for more reviews like this, click below. I use SurveyMonkey to complete surveys and to sign up for various events. What I like most about SurveyMonkey is that it's really easy to use. There are dropdown menus and multiple choice items, and I can also write in detailed information if it relates and pertains to the survey that I am taking. One thing that I would change about SurveyMonkey would be the availability to include graphics or documents or pictures, something to that nature. So when I am taking a survey, I can include more authentic information.

How Capterra sources reviews
View all video reviews
User interface
No videos provided by vendor
212794 video thumbnail}
1 Video
201674
4 screenshots
212794
3 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

UmfrageOnline

13/43
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • API
  • Customer Segmentation
  • Data Analysis Tools
  • Data Cleansing
  • Data Import/Export
  • Data Security
  • Drag & Drop
  • Dynamic Content
  • Email Reminders
  • Feedback Management
  • Gamification
  • Mobile Survey
  • Multiple Question Types
  • NPS Survey Structure
  • Offline Response Collection
  • Pulse Surveys
  • Question Piping
  • Randomization
  • Real-Time Data
  • Response Quotas
  • Response Validation
  • Sentiment Analysis
  • Site Intercept Survey
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Email Marketing
  • Multi-Channel Distribution
  • Multi-Language
  • Question Branching
  • Question Library
  • Reporting/Analytics
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • URL Customization
See All features
Hide Survey Software Features -

SurveyMonkey Enterprise

Top Features
32/43
Show Survey Software Features +

UmfrageOnline

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SurveyMonkey Enterprise

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UmfrageOnline
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SurveyMonkey Enterprise
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
UmfrageOnline
  • By enuvo GmbH
  • Located in Switzerland
SurveyMonkey Enterprise
  • By Momentive
  • Located in United States
  • Founded in 2009
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