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UmfrageOnline vs iContact: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 12,255 reviews from Survey users.
% Fit
Missing features
Feature ratings
Customizable Questions
4.5
Survey Builder
4.6
Reporting/Analytics
4.3
Data Import/Export
NA
API
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
NA
Survey Builder
NA
Reporting/Analytics
4.6
Data Import/Export
4.8
API
5.0
User satisfaction
4.6
User reviews943
Ease of use
4.6
Functionality
4.5
Value for money
3.9
Customer support
4.2
4.5
User reviews605
Ease of use
4.4
Functionality
4.3
Value for money
4.4
Customer support
4.6
Price starts from
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Businesses owners wanting to create and carry out customer surveys.

iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us!

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
video-8404347c-f54b-4749-7e88-08d9e6a828c2
Mary G
Director of Education
5.0

Mary G.: Hi, my name's Mary. I'm a Director of Education. I am giving a five star review for iContact and for more details, click below. Our past product was Mailchimp and it just wasn't customizable enough for what we needed. It didn't give us as many options to change the layout, or make columns, or individualize the emails as much as we really wanted for our brand. We chose iContact primarily because of how customizable it is. You have the option to change, not only fonts and colors, but the actual layout of the emails. You can make columns, you can put in blocks and dividers, and it's very customizable to match your brand. The other reason we chose it was we were looking for a platform that would have minimal junk pickup, I guess I would call it. Our members from some of our platforms we have tried in the past, our emails ended up in junk automatically, just because they were coming from that brand and iContact seems to have a better reputation with the junk sorters in emails. iContact was super are easy to get started with. Implementation was a breeze. We didn't even need their customer support to get going, really. It's very user intuitive. Non-designers can make emails look beautiful in iContact and uploading a member list is literally at a of a button. I highly recommend pursuing iContact. I haven't found a single fault with their program. It's user-friendly. It makes beautiful emails and honestly the price point is pretty fair as well.

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Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

UmfrageOnline

13/43
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • API
  • Customer Segmentation
  • Data Analysis Tools
  • Data Cleansing
  • Data Import/Export
  • Data Security
  • Drag & Drop
  • Dynamic Content
  • Email Reminders
  • Feedback Management
  • Gamification
  • Mobile Survey
  • Multiple Question Types
  • NPS Survey Structure
  • Offline Response Collection
  • Pulse Surveys
  • Question Piping
  • Randomization
  • Real-Time Data
  • Response Quotas
  • Response Validation
  • Sentiment Analysis
  • Site Intercept Survey
  • Template Management
  • Third-Party Integrations
  • Visual Analytics
  • Customizable Branding
  • Customizable Questions
  • Customizable Templates
  • Email Marketing
  • Multi-Channel Distribution
  • Multi-Language
  • Question Branching
  • Question Library
  • Reporting/Analytics
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • URL Customization
See All features
Hide Survey Software Features -

iContact

Top Features
14/43
Show Survey Software Features +
UmfrageOnline
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
iContact
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
UmfrageOnline
  • By enuvo GmbH
  • Located in Switzerland
iContact
  • By iContact
  • Located in United States
  • Founded in 2003
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