# Compare ARI vs AutoLeap 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare AutoLeap and ARI based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/201737-216500/ARI-vs-Autoleap

---

# AutoLeap vs ARI Features and Cost Comparison

Last updated May 22nd, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

AutoLeapARI2/4 selected

[AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/)

[ARI](https://www.capterra.com/p/201737/ARI/)[4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

[## AutoLeap](https://www.capterra.com/p/216500/Autoleap/)[4.8 (744)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

$179.00/month

Value-for-Money

4.7

Functionality

4.8

Ease of Use

4.7

Customer Service

4.9

Reviews Sentiment

Based on [744 reviews](#user-reviews)

Positive

723

Neutral

9

Negative

12

[## ARI](https://www.capterra.com/p/201737/ARI/)[4.6 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting Price

$39.99/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.5

Customer Service

4.6

Reviews Sentiment

KS

Based on [660 reviews](#user-reviews)

Positive

622

Neutral

30

Negative

8

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## Summary

* * *

Features in Auto Repair Software

41 / 45

Best performer

42 / 45

Only ARI

-   Document Management

User satisfaction

User satisfaction

4.8

User reviews[744](https://www.capterra.com/p/216500/Autoleap/reviews/)

Ease of use

4.7

Functionality

4.8

Value for money

4.7

Customer support

4.9

User satisfaction

4.6

User reviews[660](https://www.capterra.com/p/201737/ARI/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$179Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$39.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for auto repair shops, specialty shops, tire shops, multi-location operations, and franchises in the US and Canada, the tool helps businesses streamline their daily operations and tasks.

Best for

The tool simplifies business management for car repair shops, mobile mechanics, auto body shops, auto glass shops, truck repair, marine repair, motorcycle repair, and bicycle repair shops.

## User reviews

Pros & cons

AK

Andrea K.

Owner - Administrator

> "It streamlined communication with SMS marketing and reminders, improved customer retention, and made organizing schedules, estimates, and invoices..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6770853)

Shawn G.

Director

> "The most egregious part of all this is that Autoleap locks you into annual agreements with 60 day notice periods, so by the time you realize the software..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

PS

Pawan S.

Controller

> "From appointment scheduling and digital vehicle inspections to invoicing and customer communication, AutoLeap offers an all-in-one solution that simplifies..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6775700)

WJ

Wyatt J.

Owner

> "Also no ability to bulk import parts on our own made it a huge pain to upload our large library of products and maintain accuracy of it."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7067364)

AI

Alexander I.

Owner

> "exact fit for my repair shop fit, parts ordering integration with QuickBooks, and unlimited support at the high professional level"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6467568)

AP

Alissa P.

agent

> "There are occasional bugs and slowdowns, especially when things get busy."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7141520)

Pooya B.

SERVICE ADVISOR AND MANAGER

> "Its user-friendly interface makes tasks like scheduling, invoicing, and customer tracking easy to handle, with all essential features conveniently in one..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6636019)

Shawn G.

Director

> "Autoleap does not have any technician efficiency tools/ information available. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

Shawn G.

Director

> "The bump in profitability has definitely more than covered their monthly subscription that I'm still paying despite not using the software."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

AS

Adam S.

Owner

> "The techs can not access the shop calendar. When I asked Autoleap about this, they gave me a scenario where you set the tech up as an advisor."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216)

JY

Jacob Y.

Owner

> "AutoLeap is a very well organized auto repair software that gets everything in one place so you don't have to waste time between different softwares, I am a..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6690231)

CB

COLLIN B.

Owner

> "they apparently fixed this issue but it is still present. When i tried to leave, they told me my contract automatically renewed (without my approval or..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880)

SW

Shannon W.

Owner

> "AutoLeap provides a great parts ordering experience which makes it very easy to compare parts pricing and add them back onto your estimate."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6443093)

Shawn G.

Director

> "Then suddenly they stopped sending the monthly reports - but the issue was never fixed. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

RD

Robert D.

Manager

> "Was able to merge our Alldata customer database and repair history to autoleap for easy lookup"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6618970)

HL

Holly L.

Admin

> "Some of our parts supplies cannot integrate with the system or nextpart/parts tech, not totally an autoleap issue though."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6311891)

AB

Al B.

Owner Proprietor

> "Fortunately we were using the software as we went thru the orientation, so we organically had questions and were working through discovering more functions..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6313869)

DD

David D.

Owner

> "We have had problems with over 50% of our messages not going through to customers (autoleap is blaming it on customers spam blockers)."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6642315)

HL

Holly L.

Admin

> "The tech app allows the technicians to spend more time working on vehicles and les on admin duties."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6311891)

Shawn G.

Director

> "The implementation of the features is pretty terrible compared to competitors."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7090842)

BM

Blake M.

Owner

> "We were up and running using AutoLeap in our shop within 2 weeks and have already seen a dramatic increase in efficiency and profitability."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6361701)

LF

Logan F.

Service Advisor

> "The parts selection page is extremely sluggish, and in stock parts are way to time costly to put in the system."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6359874)

WJ

Wyatt J.

Owner

> "Their profitability by service view was a nice feature."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___7067364)

AS

Adam S.

Owner

> "The customer service is lacking as well, I sent multiple emails with concerns and problems with most answers being - 'not possible' or 'our team is working..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216)

TV

TODD V.

owner

> "It saves all my customer data, which allows me to easily communicate with them."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6506816)

CB

COLLIN B.

Owner

> "It doesn't bode well for a company when they feel the need to hold you into a contract to get you to stay and pay them money. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880)

JH

John H.

President

> "Bringing the processes of scheduling, estimating to invoicing into a more streamlined process."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6456759)

CB

COLLIN B.

Owner

> "Often inspections would come back incomplete and we would lose all data and details of the inspection."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6613880)

JM

Jaqlyn M.

Operations Manager

> "There are things that make a lot more sense than our previous software like having the ability for customers to defer services and having record of what..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4982778)

JW

Jair W.

owner

> "The vehical look up gets confused. When adding the vin or plate number it comes back with the wrong vehical or year"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6344532)

LS

Luis S.

Business Owner

> "It brings a level of professionalism that attracts new customers, and provides customer experience that makes them feel we are at the top of our industry,..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6187708)

WK

Wisam K.

Store Manager

> "When putting customers in the system have to have info so hard to make estimate just on the go."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6641475)

Reed R.

Owner

> "Using AutoLeaps marketing essentials in combination with AutoLeap allows us to have a smooth and seamless customer online scheduling experience. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5094888)

AS

Adam S.

Owner

> "I have used Autoleap for 3 months, decided at 2 months (high stress from advisors and techs) that is was not right for our shop."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216)

JT

Jeff T.

General Manager

> "I love that the CRM is integrated into the shop management system with easy access to customer reviews (internal and Google) but the CRM is actually so..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6260265)

KH

Kirstin H.

Service Admin

> "That we cannot search for a vehicle by VIN after it the work order has been created, we have only been able to search by customer name or by a specific car..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5091678)

AB

Al B.

Owner Proprietor

> "Autoleap has all the data saved and easily accessed to organize the entire workflow."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6313869)

HP

Hunter P.

Automotive technician

> "Sometimes it seems like when I press the back button, I have to press it a ton of times before I’m back to where I’m trying to get"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6488862)

MD

Michael D.

Owner

> "The features, out of the variety of items our Team likes, that most stood out so far is the carmax and motor functionality to quickly estimate work and send..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4905839)

KC

Kaitlyn C.

Service Advisor

> "The system will duplicate customers if capitalization is different."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6360238)

BP

Brandon P.

Owner/President

> "AutoLeap was able to take all of my existing labor and parts from our Quickbooks account and have it setup and ready to go in the AutoLeap software."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4870652)

CM

Courtney M.

Owner

> "US exchange rate for my Canadian business is a bummer, but we are still finding value in the platform."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6362155)

JM

Jacob M.

Mechanic

> "I'm still in the implementation stage but it's already helping me organize my invoices and records better."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6562648)

JP

Jake P.

store manager

> "tested internet and found no problems , so confirmed that at times it is running slow and lagging."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6515560)

RB

RANDY B.

GENERAL MANAGER

> "AUTO LEAP DOES AN EXCELLENT JOB OF PULLING TOGETHER THE TECHNOLOGY NEEDS OF THE AUTOMOTIVE REPAIR SHOP."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6598258)

RH

Ray H.

Advisor

> "The tire portion takes way to long to navigate, looking up prior history is not great."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6499187)

Pooya B.

SERVICE ADVISOR AND MANAGER

> "AutoLeap is a modern and intuitive software for managing automotive shops."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6636019)

AB

Aaron B.

Owner

> "We are a mobile company and holding the tablet and the customers card in one hand while typing the credit card information with the other hand has proven to..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4886136)

BS

Belal S.

Service Manager

> "I liked how everything is organised with the system and terminals they offer can integrate with Autoleap."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6531118)

JW

Jolisa W.

co owner-manager

> "The initial process is a little bit tedious and kind of a long process, however there is so much help along the way, and I can see why they broke it up this..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6509778)

TF

Trevor F.

admin

> "Autoleap simplifies keeping track of jobs and Help is only a click away."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6341799)

JT

Jeff T.

General Manager

> "The reporting features are limited. Once an invoice is completed there is no way to make changes to it such as correcting a technician or a cost of a part."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6260265)

AM

Abdy M.

Owner

> "Easy to go thru the whole system, also I love the customer interactions thru the system, messages, appointments approvals, etc."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6683372)

DD

David D.

Owner

> "Key features that are meant to make the software more useful do not function as intended."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6642315)

PS

Pawan S.

Controller

> "AutoLeap is a modern solution built with auto repair businesses in mind."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6775700)

BG

Brian G.

Owner

> "THAT I DIDN'T GET IT AUTOLEAP SOONER WHEN I WAS SHOPPING AROUND FOR A NEW INVOICING PROGRAM"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6462369)

SR

Sharon R.

Service Manager

> "We have reduced our paper usage with this feature and its fantastic because it keeps all the signed documents organized within the order for easy access."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6019490)

AS

Adam S.

Owner

> "They are a money grab contact software and will put the carrot out in front of you."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6798216)

EC

Ebem C.

CEO

> "What I Like most about AutoLeap it's built for both basic and advanced shop needs."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6497023)

ET

Eryn T.

Service Writer

> "Not being able to look up tire inventory."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6382613)

DK

Diako K.

Owner Operator

> "How easy it is to go from making an appointment to ordering the parts directly from the same page to sending reminders."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6687202)

JJ

Justin J.

Owner

> "I have had parts disappear from ROs and then they don't get paid for. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6803939)

EA

Evan A.

Owner

> "User friendly, very well laid out, excellent reporting feature, parts ordering feature, WIRING DIAGRAMS!!!"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6511615)

BJ

Bob J.

Business Owner

> "Information from my old system could not be transferred"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6462521)

CH

Crystal H.

Secretary, service writer

> "I like how everything is combined in one spot for ordering parts."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6570516)

JS

Jodi S.

Coordinator

> "The software on mobile has not been optimised."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6483947)

JE

Jessica E.

COO

> "everything all in one place - helps me to streamline all opeations"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6490175)

JJ

Justin J.

Owner

> "I have lost an extreme amount of money to so called "glitches" in the system. "

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6803939)

MA

Maria A.

OWNER

> "what i like most about this program is the efficiency of the program, managing, scheduling, and invoicing all in one place."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4856534)

AF

Antonio F.

Managing Partner

> "Not able to test the software before signing a yearly contract"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6543603)

JZ

Jason Z.

Owner

> "It has been very simple to navigate and learn the process, great with our customer communication and time saving."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6332342)

EL

Elias L.

Service Advisor

> "As a service advisor, I cannot load pictures like the techs."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6445468)

MC

Missy C.

Office Manager

> "Very easy to implement, as AutoLeap customer service was fantastic and helped us every step of the way ... from day one to going live and beyond, making..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6419151)

SO

Stephanie O.

office manager

> "having to manually input every single new part when I'm trying to create a new service (mostly an issue because QBO didn't have these line items already)"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6039023)

AM

Ashden M.

Owner

> "Very helpful support staff, and advanced tracking on RO's."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6609907)

WD

Wyatt D.

Owner/Operator

> "I miss the supplier specific tabs for ordering...parts tech is nice, but daily I have to manual entry parts that my local suppliers have the aren't coming..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___5084531)

BP

Brian P.

Shop Manager

> "I like being able to track everything and seeing mechanic efficiency is great!"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6361726)

DS

Dru S.

Partner

> "The basics are available, but some vehicles are lacking"

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6652222)

Adrienne G.

Owner, Bookkeeper

> "It offers so many features for management on the shop side and it integrates so seamlessly with Quickbooks Online."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___6173853)

SL

Sebastian L.

Gm

> "My phone their support they were no help they say they pulled from motors database like everybody else does. But Identifix pulls parts and labor from motor..."

[See full review](https://www.capterra.com/p/216500/Autoleap/#Capterra___4887987)

[View Reviews](https://www.capterra.com/p/216500/Autoleap/reviews/)

KS

Kevin S.

Founder

> "I liked the ability to have a all in one crm and shop work flow type of system, allowing both customer and I to have repair statuses, information of the..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140704)

GY

Gustavo Y.

Owner

> "That it doesn’t provide repair guides and that it doesn’t have automatic messages sent to customers for reminders of payments and other critical topics"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140786)

GP

Geoffrey P.

Owner

> "ARI has inspection sheets, The best AI labor guide I have used, reports to show me what my business is doing, and sends my customers service reminders."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141285)

SP

Stephen P.

Owner

> "Some of the functions with the integration with Quickbooks do not work such as bulk syncing with the customer invoices."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141216)

DE

Dustin E.

Owner Technician

> "Workflow Management: Streamlines the daily grind by making it easy to convert estimates to invoices and manage appointments, which helps reduce..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140245)

CN

Chris N.

owner

> "One downside I’ve noticed with ARI Automotive Repair Software is the inconsistency in labor times and pricing within the system."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143074)

TH

Tyler H.

CEO

> "While ARI is designed as a general mechanical shop management tool rather than an ADAS-specific platform, its flexibility allowed me to easily adapt it to..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141139)

CS

Charles S.

Owner

> "there is one main approvement i think they should make and that is a lot of industries uses square and they do offer it for online purchases but should..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7013002)

CB

Charly B.

Manager

> "I like that I can integrate parts suppliers with parts tech through the app and place my order through my parts supplier to go pick it up."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143353)

TS

Tyler S.

Automotive Technician

> "Before using it, a lot of time was wasted jumping between different systems or manually keeping track of customer information and repair history."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140692)

DE

Dustin E.

Owner Technician

> "Repair Status: Provides clear visibility into the lifecycle of every project, ensuring that no task falls through the cracks and client communication..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140245)

JH

Joey H.

Technician

> "Too much cluttler on the scheduling page and the sensitivity and the tolerance for pushing buttons on the screen"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7096981)

SG

Sandra G.

President

> "it has helped improve workflow management in our shop by keeping things organized, saving time, and making daily operations run smoother."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140311)

JW

Julia W.

Office Manager

> "My only complaint is that I have to add a year to be able to save a vehicle/hull's information to a customer; sometimes with certain boats & the work that..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342564)

EC

Ethan C.

Owner and Operator

> "The professional look of the invoices has also help to grow my business from a guy who can fix stuff to That Technician who can fix anything."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7116955)

DE

Dustin E.

Owner Technician

> "Bugs and Issues: The most significant drawback is the current state of template management."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140245)

CN

Chris N.

owner

> "What I like most is how straightforward everything is—building estimates, converting them into invoices, and keeping track of jobs all in one place..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143074)

CM

Christopher M.

Owner Operator

> "I am not able to link Identifix with the program nor my scan tool for dtc data straight to the repair order."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772962)

DE

Dustin E.

Owner Technician

> "Value for Money: Offers a high-end feature set at a fraction of the cost of enterprise-level software, making it an excellent investment for independent..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140245)

BS

Bryan S.

Owner

> "It cost A lot to hook it up for labor and it cost to send any remember for oil."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140319)

TS

Tyler S.

Automotive Technician

> "The workflow is clean and easy to use, which makes creating estimates, invoices, repair orders, and customer communication fast and professional."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140692)

DW

DOUGLAS W.

Boss man Doug

> "It appears that some of the labor times are slightly inaccurate."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140881)

TS

Thomas S.

Owner

> "Ease of management, the vehicle information, the statuses on each work order, and the amount you get for the money spent, and the fact i havent found any..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140406)

JD

Jessie D.

Office Manager

> "Emailing feature has had some hiccups with customers. "

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140308)

JW

John W.

Owner

> "I like being able to have reminders on maintanance schedules since my customers rely on me to keep them on track."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141100)

Jeffrey R.

Owner

> "I used it primarily as a mobile mechanic and the phone interface leaves a lot to be desired."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6854740)

CN

Chris N.

owner

> "The estimating and invoicing process is quick, clean, and easy to understand, which helps me stay organized and get customers taken care of faster."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143074)

JO

Joell O.

Owner

> "I am unsure why it populates multiple accounts for each employee and I can not get down the accounting feature but we do not require them for what we need"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772085)

CL

Chase L.

Operations

> "Starting out, we went thru 3 different software shop management systems , this one bye far is much easier and more advanced, the dvi is great feature we..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7011727)

VR

Verified Reviewer

Ceo

> "When it was buggy and kept on glitching but since the upgrade there isn't a single word I can speak bad on it"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6859454)

RR

Ramon R.

Owner, Mechanic

> "This software also helps in organizing customer information, service histories, and parts inventory, making it easier to track and manage every aspect of..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342740)

JK

Johnn K.

Owner

> "From time to time when creating job cards or inputting customer information, the system will not save the information the first go around."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6642558)

JW

Julia W.

Office Manager

> "I really enjoy how the Job Cards are set up so I can select a customer & then select whichever vehicle is in for work at the time then add parts & labor..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342564)

ER

Eli R.

Manager

> "Also, cant sort invoices by taxable and tax exempt."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7010839)

RR

Ramon R.

Owner, Mechanic

> "Automotive repair invoicing software offers several advantages that enhance efficiency and accuracy in managing a repair shop's financial transactions."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342740)

ZC

Zan C.

owner

> "However the scheduler is confusing because you cant assign tasks to different technicians or change the color for appointments so it is very difficult to..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342851)

SP

Stephen P.

Owner

> "I like the integrations with most of the major third-party applications like Partstech and Quickbooks."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141216)

EC

Eric C.

CEO

> "There is no way that I have seen to get the AI to correct the guides."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141211)

TS

Thomas S.

Owner

> "I was skeptical going into it especially the fact that its almost a qaurter of what all the other softwares are but was blown away by how easy it is to..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140406)

DM

Dario M.

repair

> "I hate that when I save anything on the work order it takes me to group view when I'm in Table mode, I hate that, wish they worked with clover payment..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6774246)

RG

Renee G.

Crew

> "Its great value for money, ability to increase productivity, customer service improved, makes it an excellent investment for any auto repair shop wanting..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772300)

DB

Derek B.

Owner operator

> "The only problem I have with the program was trying to figure out all the functions."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141916)

TS

Tyler S.

Automotive Technician

> "One of the biggest strengths is that it feels built for real world shop workflow instead of being overly complicated."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140692)

RG

Renee G.

Crew

> "On the downside, a few of the more advanced features may take some getting used to, particularly for smaller shops migrating from paper records or more..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772300)

JW

James W.

Owner

> "The fact that there is an app and there is seamless integration across all devices as well as web based computer access, make it perfect to manage your..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6345636)

JB

Jeff B.

President

> "Template can not easily be changed."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140533)

CB

Charly B.

Manager

> "Besides and accurate estimate quotes I've enjoyed using it and look forward to all the improving features that you guys are implementing and near future..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143353)

CW

Chris W.

Owner

> "Not fully customizable and the invoices (for me or my clients) are not detailed enough."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6346385)

DP

David P.

Owner

> "Ease of creating RO using license toget information and being able to work on the phone through text make it very user friendly"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7146254)

JS

Jesse S.

Owner

> "My labor guides bug out after each payment and not all cars I work on are in system"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6636807)

DS

Demond S.

Manager and Owner

> "Once setup I really enjoyed the workflow it made keeping up with jobs a lot easier and delivers professional look for customers l."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140312)

NS

Nick S.

Owner

> "I would like to see a more streamlined website. When trying to navigate the website, it throws the screen all over the place."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6648579)

AL

Adam L.

Owner

> "Helps with writing job cards and intergrations are very helpful."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140419)

JS

Jamie S.

Owner

> "The job cards are a bit difficult to understand and work, causing us to use invoices and estimates only. If we SMS a customer on the system itself then we..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___4937908)

SC

Steven C.

Owner

> "The book your own appointment link has been a great resource for getting new jobs from our online advertising."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141893)

CM

Charles M.

Owner

> "The email invoice option is dated and doesn’t work properly."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6639213)

GB

Gabriel B.

Owner Operator

> "I really like the option for customers to sign R/O’s on their own devices."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7143017)

TE

Tarik E.

Operations Manager

> "Invoice templates are not as customisable as they should be"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6328528)

BS

Bryan S.

Owner

> "I like it is easy to have all my reports I. One area and that the invoice the customer can pay anywher"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140319)

FS

Felipe S.

owner

> "not being able to drag and rearrange job cards"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342834)

RL

Robert L.

Owner

> "Quick access and custom invoicing that the Coustomers love"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140396)

JO

Joell O.

Owner

> "WONDERFUL, finding an invoicing and client management system that is cost effective is very hard."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772085)

TW

Tyler W.

Owner

> "The system does take some getting used too but then again what system doesn't, the part I like the most is the ease of seeing what's been paid and what..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6346997)

ER

Eduardo R.

Mechanic

> "I never got the Obd reader to work on my Apple iPad or android tablet."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6343019)

JW

John W.

Owner

> "I like the ease of use to keep track of my customers vehicles and maintanance reminders."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141100)

NM

Nicholas M.

Owner and operator

> "I don’t like that the customers have to make a profile now to be able to pay through Ari"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772630)

DS

Demond S.

Manager and Owner

> "Workflow management and customer support were the highlights of software really made everything smooth."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140312)

PB

Pierre B.

Mechanic

> "when transfering the amount of invoice in quickbook, the amount does not transfer correctly since it does not seem to recognize the tax portion."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6135195)

TS

Timothy S.

Owner

> "This app is efficient, hassle free, and provides up to date info on pricing and labor hours."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6854743)

ZC

Zan C.

owner

> "The invoice tempkates became very difficult to edit when they used to be easy."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6342851)

SB

Shane B.

Service Manager

> "We have tried several different software and apps, but ARI is by far the best for the money you spend to function on a daily basis."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140618)

GH

George H.

Auto technician

> "Takes some learning to use the software, also having trouble listing myself as a technician on invoice"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6644159)

CL

Charlie L.

Owner

> "My customers are also very impressed with the invoice layout along with everything else."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140785)

Jacob L.

Owner

> "I haven't used it enough to be able to acknowledge any of the cons I can say that I have tried to do this review now three times and it's not allowing me..."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___4857120)

DB

Derek B.

Owner operator

> "The invoices you can make with your logo are very nice also a"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141916)

FC

Frank C.

owner

> "can be a bit glitchy at times and not the easiest to move around in"

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6772046)

DB

Derek B.

Owner operator

> "Affordability, it was extremely affordable as I was just getting started. But still has all the features of other programs at a fraction of the cost."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7141916)

SB

Scott B.

Owner

> "Sometimes tough to know where to type on the mobile app."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6333996)

TS

Tyler S.

Automotive Technician

> "For the price, I honestly think it delivers more value than many larger and more expensive shop management systems."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___7140692)

BJ

Barbar J.

Owner

> "Inventory/selection didn't list everything i needed."

[See full review](https://www.capterra.com/p/201737/ARI/#Capterra___6636705)

[View Reviews](https://www.capterra.com/p/201737/ARI/reviews/)

## User interface

4.84 (744)

[ARI](https://www.capterra.com/p/201737/ARI/)

4.63 (660)

### Features

AutoLeap

41/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/216500/Autoleap/#features)

ARI

Top features

42/45

-   Accounting
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Appointment Management
-   Appointment Scheduling
-   Billing & Invoicing
-   Chat/Messaging
-   Communication Management
-   CRM
-   Customer Database
-   Customer History
-   Data Import/Export
-   Document Management
-   Electronic Signature
-   Employee Scheduling
-   Estimating
-   Generative AI
-   Inspection Management
-   Inventory Management
-   Job Tracking
-   Labor Cost Reporting
-   Labor Rates
-   Maintenance Scheduling
-   Marketing Management
-   Multi-Location
-   Order Management
-   Parts Management
-   Point of Sale (POS)
-   Prioritization
-   Progress Tracking
-   Purchase Order Management
-   Quotes/Estimates
-   Records Management
-   Reminders
-   Reporting & Statistics
-   Service History
-   Third-Party Integrations
-   Time Tracking
-   User Management
-   Vehicle Information
-   VIN Lookup
-   Workflow Management
-   Work Order Management

[See all features](https://www.capterra.com/p/201737/ARI/#features)

### Recognition

AutoLeap is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Auto RepairSoftware (2024) 

Best Value Auto RepairSoftware (2022) 

ARI is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value Auto RepairSoftware (2024) 

### Deployment & support

AutoLeap

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ARI

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

AutoLeap

-   By AutoLeap
-   Located in Canada
-   Founded in

ARI

-   By uMob
-   Located in United States
-   Founded in 2019

## Popular Comparisons

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[ARI](https://www.capterra.com/p/201737/ARI/)[4.63 (660)](https://www.capterra.com/p/201737/ARI/reviews/)

vs

[Shop Boss](https://www.capterra.com/p/121909/Shop-Boss-Pro/)[4.45 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

$39.99/month

Price

$199/month

4.5

Features

4.3

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/121909-201737/Shop-Boss-Pro-vs-ARI)