# Compare Substrata Q vs elay 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Substrata Q and elay based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/201748-10004901/SUBSTRATA-SCIP-vs-elay --- # Substrata Q vs elay Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Substrata Qelay2/4 selected [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) [elay](https://www.capterra.com/p/10004901/elay/)[4.8 (29)](https://www.capterra.com/p/10004901/elay/reviews/) [## Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.9 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.9 Ease of Use 4.9 Customer Service 4.8 Reviews Sentiment Based on [162 reviews](#user-reviews) Positive 162 Neutral 0 Negative 0 [## elay](https://www.capterra.com/p/10004901/elay/)[4.8 (29)](https://www.capterra.com/p/10004901/elay/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.9 Reviews Sentiment DF AM Based on [29 reviews](#user-reviews) Positive 29 Neutral 0 Negative 0 ## Not a match? 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Best for Recruitment, Technology, Marketing, B2B, SaaS ## User reviews Pros & cons Wenderson C. administrative assistant > "It effectively handles intricate and extensive migrations while safeguarding private data, ensuring reliability, minimizing risks,..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7102906) AS Abir S. Intern > "At times,some of the deeper behavioral analytics felt a bit too abstract especially the sections where it scores psychological intent..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7046264) DS Dianne S. Operations Manager > "Substrata integrates seamlessly with Zoom, Slack, and my CRM, consolidating notes, prompts, and analytics in one place." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6793621) FABIO S. Computer Technician > "On smaller screens, the interface becomes crowded, as the oversized insight panel consumes too much space and reduces overall..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7064613) VGC Victor Gabriel C. WHS > "I like how substrata monitors the emotional tone during a transaction, indicating when someone's initial excitement wanes or when..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6796731) Deepak S. Youtube executive > "Before the usage of Substrata, I regularly lost track of purchaser observe usaor forgot which conversations needed replies." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7060519) Aparna P. Intern > "As a philosphy student it helped me angage with communication more criticslly identifying subtext,tone shifts and engagement patterns..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280) Arya P. Law intern > "Subscription cost is quite high for students like me and many options are unable to use without Subscription." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829) Diya S. Intern > "Its the best platform for managing sales and communcation with clients specially when you belong outside the marketing field." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7088497) Aditi A. Consultant > "Sometimes it is overly formal which does not match with legal conversations that are emotional and unpredictable." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058960) Arya P. Law intern > "It also help me to improve my style for drafting my assignments or journals or other legal documents." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058829) Divyanshu C. Intern > "Eventually, the platform sometimes felt slow when switching between tasks especially during peak hours." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970) Aparna P. Intern > "The reporting and analytics dashboard stood out to me because it doesn't just present data it helped me recognize pattern over time." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7063280) Alex T. Email Marketing > "There's a slight learning curve initially when trying to align Substrata Q with our existing workflow, which took some time to fully..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6812782) Mariel L. Commercial Assistant > "Substrata provides clear insights into client reactions to our outreach, whether it's introducing a branding engagement or following..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6814944) AB Ashish B. Sales Admin > "There are slight delays in data syncing, which can slow things down a bit." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6762125) JG Jonas G. Project Owner > "The system's capacity to closely track and examine each client interaction and behaviour on our website, enabling advanced marketing..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927) Mangesh M. CEO > "It prevents me from entering into agreements unaware of the true influencers or unnoticed obstacles present." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6779401) VC Vinicius C. Suporte > "The significant platform Substrata gives sales teams the opportunity to view detailed call stats, concrete information that fuels..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6748490) Kevin Martin B. Operations Manager > "Sometimes it feels like it points out too many signals, and not all of them feel relevant." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6771068) Manasvi P. Intern > "It enhances how one can read and respond to clients in the field of law,which is very crucial especially if you are interested in the..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6865716) EB Edzel B. Customer Service and Sales Representative > "Some screens feel busy or cluttered, which can be a bit overwhelming at times." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6823981) LA Lydia A. Customer support > "I've been impressed with how Substrata's technology reveals hidden dynamics in conversations, helping me spot areas for improvement..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6767634) Nelvie A. Private School Teacher > "Sometimes smaller tasks take up too much screen space." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6838849) Divyanshu C. Intern > "Also I liked the most is that I could quickly attach a screenshot, snippets which saved my time." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970) VG Vijay G. SEO Executive > "Sometimes the suggestions feel a bit too formal or too casual depending on who I'm writing to." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6817142) AS Aditi S. Co-Founder > "Furthermore, we have teams which deal with different clients and Substrata assists them to establish a solid relationship and..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6776120) MS Mheljan S. staff > "Also, while using it I found many reviews biased and unhelpful." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784133) CJS Christine Joy S. Finance > "It excels at taking complex discussions and making them incredibly clear, which has directly led to better understanding and stronger..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6816021) Sanjay C. HEAD OF CUSTOMER SUCCESS > "Some of the suggestions feel too soft." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6819025) JPM Joao Pedro M. Support Analyst > "I like how Substrata picks up on minute changes in mood or tone that could otherwise go overlooked in hectic meetings." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7047069) CCC Carla Carbonell C. Sales Assistant > "The only downsides are the high price and that it's a bit too theoretical at times." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706789) MM Mahammadirfan M. Software Engineer > "Substrata Q helps me write sharper, more effective emails by picking up on subtle cues in client responses." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6798503) SR Subham R. CEO > "Before, I'd often wonder why I didn't get a reply or why a deal went south." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521) Jennefer M. Teacher I > "Substrata gives me more clarity in every conversation and helps me communicate with more confidence." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7061276) DMA Dana Monique A. Shift supervisor > "Chances of error exist if you follow blindly......." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6805559) Vira C. HR Officer > "Substrata has significantly improved our client engagement strategies, making our communications more impactful and data driven." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6815085) BJE Bernard James E. Sales Executive > "I’ve closed couple of crucial deals I would’ve lost." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6784424) JG Jonas G. Project Owner > "The Performance Q function has been quite valuable, giving me insightful assessments of my communication style and enabling me to..." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6706927) JAC James Andrew C. Graphic Web Designer > "Not wrong exactly; it's just not super sharp in all cases." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6818515) Divyanshu C. Intern > "Also it helped me track and organise everything without feeling overloaded." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7058970) SR Subham R. CEO > "At first, I wasn't a fan of figuring out what the feedback meant." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6811521) Bubbles S. Marketing Assistant > "It helps me stay aware, respond naturally, and keep conversations moving in the right direction." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___7042183) JRC Jess Roylan C. Sales representative > "Still far from perfection." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6775660) Carmela F. Sales Consultant > "The AI-powered search feature is especially useful because it lets me find specific topics or phrases discussed during meetings." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6708669) BV Bartolome V. Sales Developent Relations > "The only downside was the initial learning curve." [See full review](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#Capterra___6709234) [View Reviews](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Not enough reviews ## User interface [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) 4.92 (162) [elay](https://www.capterra.com/p/10004901/elay/) 4.83 (29) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Substrata Q 4/16 - AI Copilot - Auto-Dialer - Business Process Automation - Calendar Management - Campaign Management - Communication Management - Content Management - For Sales Teams/Organizations - Generative AI - Lead Generation - Performance Management - Prospecting Tools - Reporting/Analytics - Sales Pipeline Management - Strategic Planning - Workflow Management [See all features](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/#features) elay Top features 6/16 - AI Copilot - Auto-Dialer - Business Process Automation - Calendar Management - Campaign Management - Communication Management - Content Management - For Sales Teams/Organizations - Generative AI - Lead Generation - Performance Management - Prospecting Tools - Reporting/Analytics - Sales Pipeline Management - Strategic Planning - Workflow Management [See all features](https://www.capterra.com/p/10004901/elay/#features) ### Recognition No recognitions have been awarded to Substrata Q No recognitions have been awarded to elay ### Deployment & support Substrata Q Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos elay Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Substrata Q - By Substrata Technologies - Located in Israel - Founded in elay - By Elay Automation - Located in United Kingdom - Founded in ## Popular Comparisons [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.9 Features 4.3 4.9 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/155928-201748/Zoho-CRM-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Vena](https://www.capterra.com/p/131246/Vena/)[4.54 (139)](https://www.capterra.com/p/131246/Vena/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 4.6 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/131246-201748/Vena-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [GlassHive](https://www.capterra.com/p/228676/GlassHive/)[4.67 (103)](https://www.capterra.com/p/228676/GlassHive/reviews/) Contact vendor for pricing Price $99/month 4.9 Features 4.4 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/201748-228676/SUBSTRATA-SCIP-vs-GlassHive) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Contact vendor for pricing Price $19/month 4.9 Features 4.3 4.9 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-201748/Pipedrive-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Sage Sales Management](https://www.capterra.com/p/153130/Forcemanager/)[4.62 (162)](https://www.capterra.com/p/153130/Forcemanager/reviews/) Contact vendor for pricing Price €19/month 4.9 Features 4.5 4.9 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153130-201748/Forcemanager-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Xactly Incent](https://www.capterra.com/p/41694/Xactly-Incent/)[4.19 (252)](https://www.capterra.com/p/41694/Xactly-Incent/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 3.9 4.9 Ease of Use 3.8 [View full comparison](https://www.capterra.com/compare/41694-201748/Xactly-Incent-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[4.26 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 4.2 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/130199-201748/LeadSquared-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Outreach](https://www.capterra.com/p/159318/Outreach/)[4.43 (308)](https://www.capterra.com/p/159318/Outreach/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 4.4 4.9 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/159318-201748/Outreach-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Clari Copilot](https://www.capterra.com/p/194117/Wingman/)[4.66 (313)](https://www.capterra.com/p/194117/Wingman/reviews/) Contact vendor for pricing Price $1080/year 4.9 Features 4.6 4.9 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/194117-201748/Wingman-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [Gong.io](https://www.capterra.com/p/157969/Gong-io/)[4.81 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.9 Features 4.7 4.9 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/157969-201748/Gong-io-vs-SUBSTRATA-SCIP) [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)[4.92 (162)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) vs [SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)[4.30 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/) Contact vendor for pricing Price $0.01 4.9 Features 4.2 4.9 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/157977-201748/SalesLoft-vs-SUBSTRATA-SCIP)