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eLogii is the best fit for distribution or field service businesses with more than 10 vehicles and 100+ daily orders / visits.
Ingrid Delivery Platform connects retailers, carriers, and consumers to create a better shopping experience for everyone. Ingrid offers pre- and post-purchase solutions for delightful deliveries.
Being a smaller company enables us to have an ear straight into the product team which is great. The platform is quite easy to pick up and the tracking element is excellent.
Canceled orders are displayed on the screen again. Turkish translation is bad for other users.
I think it is a great piece of software for the company, we are still getting used to it but I think for future use it will be a great asset to grow our delivery areas.
The "task" system was a little confusing at the beggining, since we could not use our ID for the deliveries and were forced to use the one given by the system that meant nothing to us.
The real time tracking is a great feature to know where my drivers are to liaise with our customers and the instant access to POD's are fantastic.
The customer portal is weak and so is any PDF documentation.
Very responsive customer service team, fun product to implement. This product will save your drivers time, your dispatchers time, and lots of money in mileage.
Some of the filters and wording were confusing at the begging for end users, it took few weeks for people to get used to it, nothing out of ordinary.
Furthermore the support, help and feedback is valued and Ingrid really makes an effort to help their ecom users to succeed and reach their expected targets for the investment.
Have discovered some errors previously regarding extra leadtime when having multiple warehouse.
I like that Ingrid is an innovative and actionable company that listen to our challanges and development idéas. The weekly follow up with CSM makes improvement easy.
I miss some feature on currency to make it possible to just add multiple pricing per currency and not just one setup per currency.
Its been both fun and Great collaboration and a software that.
Supportive and solution oriented account managers, easy to use, easy to do changes and test new shipping solutions.
eLogii
Top FeaturesIngrid
eLogii
Ingrid
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