Zoho Meeting vs Webex Suite: Which is a better fit?

Susan: Hi, my name is Susan. I'm a Tech Ninja. I give Zoho Meeting a five out of five rating. For more reviews like this, click link below. Probably, most everybody else was Zoom. I switched primarily because I was using Zoho One and it was integrated with that. So one of the reasons I chose Zoho meeting is because it's integrated with Zoho CRM, so everything's in one place. But actually, I found a lot of features within Zoho Meeting that I like better than Zoom. One of the features was that when I was using Zoom, if I wanted to share a video with someone, I would have to download it and then email them because my storage on Zoom was getting filled up. With Zoho Meeting, once I record a video, it sends me an email with the link embedded, and all I'll have to do is forward that email link to my customer and they can just click on it. So, it was a lot less steps for me to do a meeting share like that. The other thing I like is there's actually a lot of features within Zoho. They had a chat area where I can take notes, besides the chat, and share that with people on the call. So there were just some features that Zoom may have integrated since I switched about a year ago, but there's some things in Zoom that I had never seen in Zoom... Or Zoho that I had never seen in Zoom before. So, that was really good. As far as integrating Zoho Meeting, it was pretty easy for me because I have been in tech for a while. It was a little disconcerting for my customers, because they were so used to Zoom that there was a little bit of a learning curve, but not much. Once they realized this was very similar to Zoom, it worked really well for them as well. So if you're looking for something else besides Zoom, I recommend Zoho Meeting as an alternative. One of the reasons I really made the switch is because I'm using Zoho One, I'm paying a fee of $37 per month for all the tools within Zoho One. And there are a lot. Zoho Meeting is just one of them. But one of the other things was just by integrating my invoicing and my meetings into Zoho, I was paying initially with Zoom and FreshBooks, $40 a month, and I'm only paying $37 a month with Zoho Meeting. So if you're looking to consolidate not only your tools as well as your cost into something, I recommend Zoho One as an alternative. But test it out.

Diane: Hi, I'm Diane. I'm the founder of PreQualified Mates, and I give Webex a four out of five. I have used virtually every application that preceded Webex, including GoTo Meeting. I was an early adopter of Webex, I've used them all. I have hosted thousands of web-based meetings, so name it, I have used it. We used Webex for PreQualified Mates because of my experience with everything that preceded it, and the state of Webex at that time. I'd only used Webex for B2B, and we were using it in a B2C application. The other reason that I chose Webex at that time was that Zoom was really immature, and the real business model at that time was actually storage, which might be a surprise to most people, but what really appealed to me with Webex is that you had the ability to locally store and control your data. You didn't have to store your data on a data farm and pay for storage offsite unless you chose to do so. As I said, when we launched PreQualified Mates, we were using Webex for internal use, interviewing our clients and prospective clients. And it was actually really challenging, not because of Webex per se, but we were using it in a B2C environment. Hence, when we would prep our prospective clients in advance to confirm that they had a platform hardware to launch a Webex session, it was so challenging because it turned out that a lot of people's own personal computers are really old and obsolete. So it was a real struggle, really painful, and we spent an inordinate amount of time doing the troubleshooting, which really was not at all the fault of Webex. It was that the clients were using really old equipment, and it was really important to us to record the data. So at the time, it was using FaceTime or something, or Skype was an inadequate alternative, and Zoom was too immature at that time to be considered as an alternative. So, it was very challenging, and I've used Webex for so many years. I have tons of war wounds from what it was like in the early versions, which is nothing like it is today, which is easy-peasy. But going back, there were some challenges, but the challenges we had with my company per se, were really the challenges of a B2C environment, which was not my prior experience, which was all B2B and more on an enterprise level. I'd suggest that you review the licensing and forecast your requirements pretty clearly. Make sure you understand what it's like to add additional users and so forth. I'd also suggest you do research on backgrounds and environments. I've written a great blog on it, for example, but there's all sorts of really good material to that end, and I personally like real environments versus the faux screens, but other than that, just do your due diligence on the front end.