# Compare Gmail vs iContact 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Gmail and iContact based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/202338-221118/Gmail-vs-iContact --- # Gmail vs iContact Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GmailiContact2/4 selected [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) [iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (604)](https://www.capterra.com/p/221118/iContact/reviews/) [## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.4 Reviews Sentiment Based on [13,477 reviews](#user-reviews) Positive 13,246 Neutral 199 Negative 32 [## iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (604)](https://www.capterra.com/p/221118/iContact/reviews/) Starting Price $14.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [604 reviews](#user-reviews) Positive 545 Neutral 50 Negative 9 ## Not a match? 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What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 12,154 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 66%Fit Missing features Feature ratings Mobile App 4.8 Email Distribution NA Inbox Management 4.7 Email Monitoring 4.6 Access Controls/Permissions NA 64%Fit Missing features Feature ratings Mobile App NA Email Distribution 4.7 Inbox Management NA Email Monitoring 5.0 Access Controls/Permissions 5.0 User satisfaction User satisfaction 4.8 User reviews[13,477](https://www.capterra.com/p/202338/Gmail/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.4 User satisfaction 4.5 User reviews[604](https://www.capterra.com/p/221118/iContact/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.4 Customer support 4.6 Price starts from Price starts from \-- - Free version - Free trial Price starts from $14Flat Rate, Per Month - Free version - Free trial Best for Best for Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more. Best for iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us! ## User reviews Pros & cons Sven S. Director > "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) NW Nadra W. Administrative Assistant > "It fills up way faster than you'd expect, especially when you're running a business and dealing with large attachments, invoices, and files daily. Before you know it, you're getting that warning..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7154230) Taquina D. Managing Partner > "Labels, filters, and the powerful search feature save me time, and the integration with Google Drive and Calendar keeps everything connected in one place." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7150017) Enguerran M. Fullstack Web Developer > "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than standard folder systems." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) MG Milagros G. Content creator and Social Media Manager > "I’ve used it for years for personal and work-related tasks, from receiving appointment reminders and bills, read my favorite newsletters to handling documents and communication for work and content..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7155870) JW Jeffrey W. Owner > "Managing multiple labels and folders can take some time to learn, and the search results occasionally return more emails than expected, making it harder to find a specific message quickly." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935) DH Daniel H. Senior Lecturer > "Gmail offers a secure way to share any type of information from messages to documents and this helps me to securely share lecture updates with my students." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) AB Andreja B. Senior Platform Engineer > "Additionally, the mobile interface is starting to feel a bit overcrowded with the forced integration of Chat and Meet at the bottom of the screen, reducing the space dedicated to reading emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677) MY Melyssa Y. Manager > "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling professional..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) AF Avery F. Artist and Tour Manager > "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) RR Rebecca R. Production manager > "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take some effort and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) BN Brennan N. Insurance Agent > "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493) VP Valentin P. Administration Manager > "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079) PC Patty C. Manager > "Sometimes I have issues with email grouping, which causes a long email string that is hard to navigate. Although, I was able to eventually disable that feature." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158562) DH Daniel H. Senior Lecturer > "Gmail has a message scheduling feature which makes it possible to schedule the delivery of a message for a later time and this help me to ensure that i send communications to my students about class..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) NC Nikki C. Permit Technician > "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox experience." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268) VR Verified Reviewer Sr. SDET > "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095) VR Verified Reviewer VP Marketing > "Gmail lacks some more in-depth security features and allows for too much spam to pass through into normal inboxes" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179440) Sven S. Director > "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to stay on top of important..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) SB Scott B. Electrician > "If you have multiple emails, the app will make you a collective inbox, which can be annoying, but you can switch to primary at any time." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177802) YA Yasser A. Graphic Designer > "I can easily find all of the emails from my clients, inspiration or project approvals without sifting through tons of emails in my inbox. When I share design files, the integration with Google Drive..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7162980) Sven S. Director > "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Alejandro A. C. Postdoctoral Research Associate > "The app is able to sort my emails depending on their topic, which makes it really convenient because I can avoid updates and notifications when I want to look for my main inbox." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158387) TH Trinity H. Teacher > "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621) MTM Mishell Tera M. Managing DIRECTOR > "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email, calendar, and cloud..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726) Gina M. Online Business Service Provider > "another thing I don't like about gmail is if you try and send an email with a large attachment, the email does not go through, it does not get saved as a Draft, you do not receive a warning of a 'too..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6867879) BE Ben E. Marketing and Communications Executive > "Gmail helps to organise all your emails and has a better process for any workspace using an email service that actually filters out the unnecessary emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705) RR Rebecca R. Production manager > "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) PP Piyusha P. Customer service > "The platform makes it easy to manage emails through powerful search functionality, smart categorization, spam filtering, and customizable labels." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840) FGC Federico Gastaldo C. Operatore di Patronato e Caf > "The app has social and promotional tabs that may misclassify our emails and make us miss on some important ones" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7172823) MK Manpreet K. Physiotherapist > "It is simple, dependable, and works seamlessly across my phone, tablet, and computer. Whether it's important work notifications, exam results, immigration updates, or everyday communication, Gmail..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174498) Stephanie W. Owner > "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547) AF Avery F. Artist and Tour Manager > "The power of the internal search engine is also a major asset: I just type a keyword or a contact's name, and I can find a message from several months ago in a single second." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) KB Katie B. Business analyst > "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620) AA Ashley A. Volunteer > "It's best from securing my account, help me keeping my records, help me retaining my contacts, helping me to access my documentation" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7100056) ES Ehsan S. Production Manager > "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production necessitates manual..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) PP Piyusha P. Customer service > "I also appreciate how well it integrates with Google Drive, Calendar, Meet, and other productivity tools, creating a complete communication ecosystem." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840) SQ Sara Q. School Counselor > "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644) SP Sonu P. Systems Analyst > "Features like labels, filters, categories, and customizable inbox settings help improve productivity and email organization." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523) Sven S. Director > "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) RJ Rashaad J. Junior A and R Associate > "The search feature is one of the biggest strengths in my opinion, especially when you need to quickly find an old conversation, a contract, or a shared file from several weeks ago." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417) RJ Rashaad J. Junior A and R Associate > "If the organization is not very structured, notification syncing can sometimes be a bit inconsistent depending on the devices being used." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417) Patricia L. Operations Manager > "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378) VR Verified Reviewer Technician > "I sometimes am unable to find certain email threads even when searching exact names found in the title of threads." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7109633) VR Verified Reviewer CSR > "Gmail provides excellent value, especially since the standard version is free and includes a large storage allowance shared with Google Drive and other Google services." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) VR Verified Reviewer Head of marketing > "What I like least is that for some reason it stopped feeding me incoming emails out of the blue, and missed an important meeting because of it. Although I reset my phone, it still not working." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7075000) Nathaniel C. Account Executive > "Features like Smart Compose, powerful search, labels, and filters make managing high email volume simple and efficient." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) KB Kim B. RBT > "I do not like that I run out of space but don't mind having to pay for additional storage as needed as they have good and fair prices and a variety of options for different needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7167482) Enguerran M. Fullstack Web Developer > "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) MY Melyssa Y. Manager > "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) VR Verified Reviewer CSR > "These tools allow users to organize their inbox efficiently and tailor the email workflow to their needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) IP Indra P. IT Manager > "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537) Sven S. Director > "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) MY Melyssa Y. Manager > "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) Rahul W. Student > "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old receipts or forgotten..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) EK Ernest K. Accounting Professional, CPA candidate > "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938) AD Aaron D. Tech Specialist > "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell you by priority level..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935) Rahul W. Student > "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it was just a simple..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) SV Sammi V. Senior Client Manager > "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and Meet." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) CM Claudio M. Digital Marketing Manager > "Gmail has minimal customization options and this makes it rigid and less responsive" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174859) ES Ehsan S. Production Manager > "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows and monitoring tools..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) Harshul S. Senior. Technical Support Specialist for Network Operations > "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802) JPN Jean-Pierre N. Instructional Designer > "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518) DC Daniel C. Benefits and Compliance Manager > "I think the layout and ability to compose and edit emails is not quite as good as Outlook. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211) BY Brian Y. Visa Consulting Specialist > "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a reasonably large number..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) VR Verified Reviewer Crisis Intervention Peer Specialist > "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502) DS Danielli S. Architect > "This feature streamlines the process of accessing services, eliminating the need to create and memorize additional passwords, and this integration also gives me greater confidence and security." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6854511) BY Brian Y. Visa Consulting Specialist > "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a time-sensitive consular email." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) OP Olivia P. Senior Technical Strategist > "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392) AM Anna M. Customer Service Agent > "It’s no longer possible to create a new Gmail account without providing a phone number for verification." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031) VR Verified Reviewer Accountant > "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272) MK Mohammed K. Teacher > "the attaching big files not supported, and promotion emails are annoying and there no how to stop that." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7103433) Nathaniel C. Account Executive > "Gmail offers unmatched reliability, intuitive design, and seamless integration with the broader Google Workspace ecosystem." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7085322) Swarnima G. Software Engineer > "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198) Montesan B. Marketing Consultant > "Gmail has a schedule send feature which allows me to customize my preferred time when i want my emails to be delivered." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6874651) Zach P. Marketing Coordinator > "This can lead to you missing important emails if you don't pay as close attention to these email subfolders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7104646) KS Katie S. Operations Manager > "It keeps my inbox organized, makes searching fast, and works seamlessly with Google Drive and Calendar, which makes daily work much smoother." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6881663) BE Ben E. Marketing and Communications Executive > "There is not much that I don't like about Gmail; the only thing that could be improved is adding more customisation features." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705) RH Renee H. Manager > "Its one of the main support systems to our business, we have several emails that we use daily and need to toggle between based on needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7088539) Charlie L. Videographer and Editor > "Recently, they've added an unsubscribe button up top, but I've found that not to work as well as manually doing it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7099338) [View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/) AA Adegboyega A. Ticketing Agent > "With iContact, I am able to create, customize and send high volume outbound marketing emails which generate quality leads." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6391896) Ilysse R. Project Manager > "We had some challenges with proving that our email list was all customers who had opted in." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6644031) FI Folukemi I. Head, Social Media > "iContact makes it super easy for me to create and customize marketing emails for 24/7 via unlimited free templates." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6447511) CH Chloe H. Marketer > "Sometimes the tracking can be thrown off when it comes to the analytics" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6225754) NL Nicholas L. Operations Manager > "Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6542724) MK Maura K. Communications Cordinator > "Having difficulty managing old e-mails that are in the data base. " [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3764633) GG George G. Sales and Marketing Specialist > "I have found iContact to do everything we want to do including future data emails and segment lists all at a very..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6488319) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "I don't like the cost of iContact, as it can be quite expensive for businesses with limited budgets." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4628656) AG Adam G. Full Stack Developer > "iContact enables us to reach the targeted audience by creating, customizing and sending outbound marketing emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6157724) VR Verified Reviewer Senior Sales Executive > "We weren't able to make our emails look quite as polished as we might have liked.3)" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4598507) SW Samuel W. Agribusiness Manager > "Through iContact, I am able to automatically create, personalize and send high volume outbound marketing emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4995916) MK Meghann K. Marketing Administrator > "For example, it's impossible to edit a template." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3657268) VR Verified Reviewer Designer > "Contact management is easy to use, adding and deleting contacts and creating groups." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6480291) VR Verified Reviewer Graphic Designer > "Sometimes, icontact blocks you when you upload new databases, I know they want to keep a good reputation and make sure..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2865873) Ilysse R. Project Manager > "iContact is overall a very strong marketing platform for those looking to stay in contact with their customers." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6644031) EL Erin L. Marketing Manager > "Compared to its competitors, iContact is a bit on the expensive side and the entry-level subscription misses out on a few..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030) PT Pankaj T. Supply Chain Officer > "iContact really helps in maintainin contacts for survey and marketing purposes." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6311956) Lane C. Marketing Director > "Do not have great focus on global enterprise corporations." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3543669) Bill Laurel P. Medical Laboratory Technicians > "The analytics feature is especially helpful, as I can keep tabs on who opened my emails, and from that data, I can make..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4667107) MD Manu D. Owner > "Don't give your creditcard number to these people!" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3192978) Abraham B. Copywriter and Graphic Design > "I love the drop and drag features where you can create an amazing design to send out." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6259163) EL Erin L. Marketing Manager > "We’ve also experienced slow load times as a downside - a big issue when time is money." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030) CB Collin B. Enterprise Account Executive > "iContact streamlines the entire process of email marketing by allowing me to create and send high volume personalized..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4831045) DA Daniel A. Marketing Manager > "Can get cluttered if you are sending a bunch of emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2788503) [View Reviews](https://www.capterra.com/p/221118/iContact/reviews/) ## User interface [Gmail](https://www.capterra.com/p/202338/Gmail/) 4.81 (13,477) [iContact](https://www.capterra.com/p/221118/iContact/) 4.48 (604) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Gmail 19/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/202338/Gmail/#features) iContact Top features 24/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/221118/iContact/#features) ### Recognition Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Email ManagementSoftware (2026)  iContact is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Gmail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos iContact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gmail - By Google - Located in United States - Founded in iContact - By iContact - Located in United States - Founded in 2003 ## 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