--- title: "Compare Gmail vs Microsoft Outlook 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Gmail and Microsoft Outlook based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/202338-227138/Gmail-vs-Microsoft-Outlook" page_type: "comparison" language: "en" --- # Gmail vs Microsoft Outlook Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GmailMicrosoft Outlook2/4 selected [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) [## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.4 Reviews Sentiment Based on [13,559 reviews](#user-reviews) Positive 13,326 Neutral 201 Negative 32 [## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [2,522 reviews](#user-reviews) Positive 2,322 Neutral 153 Negative 47 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. Highest Rated ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### ZeroBounce 4.8 (595) * * * Starting Price $99.00 Usage Based,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Klaviyo 4.6 (539) * * * Starting Price $20.00 Usage Based,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### GetResponse 4.2 (527) * * * Starting Price €16.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 12,325 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 66%Fit Missing features Feature ratings Mobile App 4.8 Inbox Management 4.7 Email Distribution NA Email Monitoring 4.6 Access Controls/Permissions NA 63%Fit Missing features Feature ratings Mobile App 4.6 Inbox Management 4.6 Email Distribution NA Email Monitoring 4.5 Access Controls/Permissions NA User satisfaction User satisfaction 4.8 User reviews[13,559](https://www.capterra.com/p/202338/Gmail/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.4 User satisfaction 4.5 User reviews[2,522](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.4 Customer support 4.2 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more. Best for Students and professionals, businesses of all sizes, educational institutions, etc. ## User reviews Pros & cons Sven S. Director > "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) NW Nadra W. Administrative Assistant > "It fills up way faster than you'd expect, especially when you're running a business and dealing with large attachments, invoices, and files daily. Before you know it, you're..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7154230) Taquina D. Managing Partner > "Labels, filters, and the powerful search feature save me time, and the integration with Google Drive and Calendar keeps everything connected in one place." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7150017) Enguerran M. Fullstack Web Developer > "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) MG Milagros G. Content creator and Social Media Manager > "I’ve used it for years for personal and work-related tasks, from receiving appointment reminders and bills, read my favorite newsletters to handling documents and communication..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7155870) JW Jeffrey W. Owner > "Managing multiple labels and folders can take some time to learn, and the search results occasionally return more emails than expected, making it harder to find a specific..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935) DH Daniel H. Senior Lecturer > "Gmail offers a secure way to share any type of information from messages to documents and this helps me to securely share lecture updates with my students." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) AB Andreja B. Senior Platform Engineer > "Additionally, the mobile interface is starting to feel a bit overcrowded with the forced integration of Chat and Meet at the bottom of the screen, reducing the space dedicated to..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677) MY Melyssa Y. Manager > "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) AF Avery F. Artist and Tour Manager > "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) RR Rebecca R. Production manager > "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) BN Brennan N. Insurance Agent > "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493) VP Valentin P. Administration Manager > "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079) VR Verified Reviewer EFL Teacher > "The storage should be more than 5 GB, but this storage limit is greatly problematic to the users since they are sometimes advertised to buy more storage too frequently, which is..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179958) DH Daniel H. Senior Lecturer > "Gmail has a message scheduling feature which makes it possible to schedule the delivery of a message for a later time and this help me to ensure that i send communications to my..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) PC Patty C. Manager > "Sometimes I have issues with email grouping, which causes a long email string that is hard to navigate. Although, I was able to eventually disable that feature." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158562) VR Verified Reviewer Sr. SDET > "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095) NC Nikki C. Permit Technician > "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268) Sven S. Director > "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) VR Verified Reviewer VP Marketing > "Gmail lacks some more in-depth security features and allows for too much spam to pass through into normal inboxes" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179440) Christopher V. Human Relations > "The automatic tab filtering, while helpful, occasionally buries important emails where you least expect them. Plus, because the 15 GB of free storage is shared across your entire..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7186409) SB Scott B. Electrician > "If you have multiple emails, the app will make you a collective inbox, which can be annoying, but you can switch to primary at any time." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177802) YA Yasser A. Graphic Designer > "I can easily find all of the emails from my clients, inspiration or project approvals without sifting through tons of emails in my inbox. When I share design files, the..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7162980) Sven S. Director > "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Alejandro A. C. Postdoctoral Research Associate > "The app is able to sort my emails depending on their topic, which makes it really convenient because I can avoid updates and notifications when I want to look for my main inbox." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158387) TH Trinity H. Teacher > "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621) BE Ben E. Marketing and Communications Executive > "Gmail helps to organise all your emails and has a better process for any workspace using an email service that actually filters out the unnecessary emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705) RR Rebecca R. Production manager > "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) PP Piyusha P. Customer service > "The platform makes it easy to manage emails through powerful search functionality, smart categorization, spam filtering, and customizable labels." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840) FGC Federico Gastaldo C. Operatore di Patronato e Caf > "The app has social and promotional tabs that may misclassify our emails and make us miss on some important ones" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7172823) SS Samuel S. Coder > "I love how it's very organized with splitting categories, keeping spam seperated from inbox and if spam mail does go to your inbox you have an icon that saids report spam and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7182049) FL Faith L. Therapist > "I dont like that the storage adds up quickly causing me to delete emails often or not receive any due to how much it fills up." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7183227) MK Manpreet K. Physiotherapist > "It is simple, dependable, and works seamlessly across my phone, tablet, and computer. Whether it's important work notifications, exam results, immigration updates, or everyday..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174498) Stephanie W. Owner > "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547) AF Avery F. Artist and Tour Manager > "The power of the internal search engine is also a major asset: I just type a keyword or a contact's name, and I can find a message from several months ago in a single second." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) KB Katie B. Business analyst > "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620) PP Piyusha P. Customer service > "I also appreciate how well it integrates with Google Drive, Calendar, Meet, and other productivity tools, creating a complete communication ecosystem." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840) ES Ehsan S. Production Manager > "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) SP Sonu P. Systems Analyst > "Features like labels, filters, categories, and customizable inbox settings help improve productivity and email organization." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523) SQ Sara Q. School Counselor > "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644) RJ Rashaad J. Junior A and R Associate > "The search feature is one of the biggest strengths in my opinion, especially when you need to quickly find an old conversation, a contract, or a shared file from several weeks..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417) Sven S. Director > "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Patricia L. Operations Manager > "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378) RJ Rashaad J. Junior A and R Associate > "If the organization is not very structured, notification syncing can sometimes be a bit inconsistent depending on the devices being used." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417) Enguerran M. Fullstack Web Developer > "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) KB Kim B. RBT > "I do not like that I run out of space but don't mind having to pay for additional storage as needed as they have good and fair prices and a variety of options for different needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7167482) Sven S. Director > "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) AM Alessandra M. President of Berklee Management Club > "professional signature customization sorely lacks flexibility for an industry that demands a strong visual identity." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7184945) Rahul W. Student > "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) MY Melyssa Y. Manager > "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) AD Aaron D. Tech Specialist > "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935) Christopher V. Human Relations > "Knowing your data is being processed to feed smart features and targeted ads across the web doesn't sit well with everyone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7186409) SV Sammi V. Senior Client Manager > "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) IP Indra P. IT Manager > "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537) ES Ehsan S. Production Manager > "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) MY Melyssa Y. Manager > "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) JPN Jean-Pierre N. Instructional Designer > "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518) EK Ernest K. Accounting Professional, CPA candidate > "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938) BY Brian Y. Visa Consulting Specialist > "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) Rahul W. Student > "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) OP Olivia P. Senior Technical Strategist > "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392) CM Claudio M. Digital Marketing Manager > "Gmail has minimal customization options and this makes it rigid and less responsive" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174859) VR Verified Reviewer Accountant > "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272) Harshul S. Senior. Technical Support Specialist for Network Operations > "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802) MTM Mishell Tera M. Managing DIRECTOR > "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email,..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726) DC Daniel C. Benefits and Compliance Manager > "I think the layout and ability to compose and edit emails is not quite as good as Outlook. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211) PK Patrick K. Vice President at JPK and Associates, Inc. > "The automatic sorting features into categories (Primary, Social, Promotions) help me immensely to keep a clear mind as soon as I log in." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7169244) VR Verified Reviewer Crisis Intervention Peer Specialist > "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502) VW Victoria W. Occupational therapy assistant > "Gmail offers multiple ways to help store and customize your email for better organization which is also helpful when trying to clear out your inbox while saving emails that are..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658) FP Felisha P. Butterfield Market and Catering > "The default interface sometimes lacks professional sobriety and drives an anxiety-inducing state of hyperconnectivity." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7180554) DH Daniel H. Senior Lecturer > "I also like the automation features which makes it possible to automatically reply to email messages even when am not available." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) BK Brad K. Gigawatt AI - Founder and Executive Chairman > "the default integration of features like Google Chat within the same window can sometimes hinder concentration." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7187054) MT Madeline T. Owner > "Gmail is a pretty easy system with options for folders, keeping starred messages at the top, and reminders to follow up on other emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7145766) BY Brian Y. Visa Consulting Specialist > "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) JW Jeffrey W. Owner > "The search function makes it simple to find old messages quickly, and it works seamlessly across our phone and computer." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935) AM Anna M. Customer Service Agent > "It’s no longer possible to create a new Gmail account without providing a phone number for verification." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031) SS Samuel S. Coder > "My overall experience I love gmail for one they been around alot of years and with user like you and I help form it into a better email service with any problems we report it..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7182049) Swarnima G. Software Engineer > "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198) OG Olivia G. Teacher > "I love the design of the application and the customization that I can have it on dark mode like I have my phone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7137157) BE Ben E. Marketing and Communications Executive > "There is not much that I don't like about Gmail; the only thing that could be improved is adding more customisation features." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705) SP Sonu P. Systems Analyst > "The interface is intuitive, setup is quick, and the platform handles both personal and business communication effectively." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523) Enguerran M. Fullstack Web Developer > "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) PK Patrick K. Vice President at JPK and Associates, Inc. > "It is a robust tool that has evolved over time into a comprehensive productivity dashboard." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7169244) AF Avery F. Artist and Tour Manager > "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) BS Ben S. Founder and Lead Sound Engineer > "Gmail’s simple interface and smooth performance have made communication with the artistes, vendors, and people who organize the events very easy." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6807487) BN Brennan N. Insurance Agent > "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493) MBK Muhammad Babar K. Manager > "I like how messages stay organized, and the interface feels clean and modern." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052905) IP Indra P. IT Manager > "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537) Enguerran M. Fullstack Web Developer > "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) BK Brad K. Gigawatt AI - Founder and Executive Chairman > "the default integration of features like Google Chat within the same window can sometimes hinder concentration." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7187054) VR Verified Reviewer Vice President > "It also seamlessly integrates with other Google apps like the Calendar, Meet and Tasks." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7115611) AG Allison G. Therapist > "Does not integrate well with non-Google" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6760872) SS Sachin S. Audit Article > "Overall I had good experience with Gmail ints integration with all other apps helps to login quickly and smoothly without login hurdles, but some areas like interface, syncing..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7025607) JK Jiyoung K. Researcher > "Sometimes integration with Google Calendar not very smooth." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___4004366) AB Andreja B. Senior Platform Engineer > "The integration with the rest of the Google suite is a massive daily time-saver." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677) TW Timothy W. Associate Pastor > "Apple produces some good apps for Gmail but I find they still lack the seamless integration." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___3255668) SM Sherry M. Executive Manager > "It makes logging in easier, I like the format and ease of using Gmail as well." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147561) IC Ilaria C. Cultural Journalist > "The settings are a bit complicated, but I don’t go there often." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174730) Kerry G. Owner > "I feel Gmail is very user friendly and I can incorporate many other softwares with my Gmail." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138596) HG Harley G. Youth mentoring agency > "It looks 'easy' to do, but when I tried to do it it would't add my signature properly," [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7051392) KATRINA B. Instacart full service shopper > "I love Gmail it's easy to use I've never had any issues I don't have to pay for anything I've had my Gmail for 20 years." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7183522) TH Trevor H. Admin > "Set-up may be a little cumbersome for an inexperienced user." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6808688) SURYA MOULI A. IT Technician > "design is so simple that any one can understand easily with basic knowledge on how to use it" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116263) VR Verified Reviewer ict officer > "complex features thus much hard to use" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7108962) Patricia L. Operations Manager > "The customer support team solves disputes within 24 hours." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378) JM Jenna M. Operation > "You can not speak to someone directly so if you have any issues you pretty much have to call a professional and pay." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7117266) DL Drew L. SR SYS Admin > "Customer support is great, and you can quickly and easily reporty issues." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138004) VR Verified Reviewer Analyst > "I think if you're having trouble it can sometimes be difficult to reach customer support." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7140707) HC Hannah C. LMFT > "There are countless uses or functions that you can get from this service." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7137116) JM Jenna M. Operation > "Customer service is non existent." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7117266) CZ Collett Z. Owner operator > "I have grown with Gmail since the software became public and it's always been the easiest consumer friendly timely service of delivery organazion and security ." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6791685) VR Verified Reviewer CSR > "Free users have limited direct customer support" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) [View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/) ID Isabelle D. Accountant > "The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912) Bongi N. Financial Manager > "The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) RR Rebecca R. Production manager > "The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) VR Verified Reviewer Administrative > "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) LC Louise C. Marketing Director > "Features like email management, calendar sharing, task tracking, and meeting coordination make it valuable for professional use. While the interface can feel complex..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389) DE David E. Maintenance Tech > "The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7142375) LC Louise C. Marketing Director > "It is a powerful and reliable email and calendar tool with strong organization features, scheduling capabilities, and integration with Microsoft 365 applications." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389) Harshul S. Senior. Technical Support Specialist for Network Operations > "Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128726) SR Samm R. Office Finance Manager > "Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) VR Verified Reviewer Sales Specialist > "I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7156652) TK Tim K. Assistant Professor Emeritus > "It filter down the important emails in the focused inbox which helps me to get better view and I can integrate it with other Microsoft 365 services which improves my..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995) CT Cameron T. IT Service Desk Analyst > "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977) VR Verified Reviewer Administrative > "I've used Microsoft Outlook for my work purposes and I have found it as a reliable mailing software as the interface is user friendly as well as It provides the feature..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) TK Tim K. Assistant Professor Emeritus > "Sometimes I experienced there is some synchronization delay occurs across different devices. When I am searching for older messages I find some inconsistence in results." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995) RS Ricky S. VP World Class Maintenance Maintenance and Reliability > "Perfect integration with the Microsoft 365 suite facilitates sending heavy files via OneDrive and quickly turning a client email into an urgent Teams meeting." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7181905) RR Rebecca R. Production manager > "What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) SR Samm R. Office Finance Manager > "The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) EL Eduardo L. Safety Coordinator > "While it's difficult to spot an issue with the program as the layout leaves the user with everything they may need as soon as they open the app, the variety may be..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158450) Ryan M. Director > "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586) Ryan M. Director > "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586) Sven S. Director > "The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) ID Isabelle D. Accountant > "Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912) Nikolas H. Quality Engineer > "What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092) Hameeda T. Analyst > "It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) KR Katherine R. School Administrator > "With Calendar integration we can manage to track all of the meetings, parent conferences and school events within one app." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481) Nikolas H. Quality Engineer > "What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092) JK Jonathan K. Chief Marketing Officer > "The spam filtering is also excellent, and features like shared calendars and meeting scheduling make collaborating with coworkers much easier." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7185723) SR Sebastien R. CAD Designer > "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you can't..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587) BD Barrett D. Night Auditor > "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904) MA Mohammad A. Senior Claims Adjuster > "Also, at times it fails to open PDF files directly, so we need to download them first to view them." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575) BA Brad A. Administrator > "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002) AD Alto D. Operations Manager > "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859) Jhovanny A. Receptionist- New Client Liaison > "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640) KA Khyan A. SDR > "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) VR Verified Reviewer Administrative > "It also provides access and connectivity within the web browsers add phone to laptop or laptop to the phone." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) VR Verified Reviewer IT Manager > "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549) KR Katherine R. School Administrator > "Microsoft Outlook has been key to the daily running of our school. When dealing with teachers and parents that live in different time zones, email scheduling is a..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481) Kelly M. content creator and podcaster > "The free version has ads and collects data so there's privacy concerns. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158541) Bongi N. Financial Manager > "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) Hameeda T. Analyst > "Some advanced features are buried in menus, making them harder for new users to find." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) AM Annie M. Physician Assistant > "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549) CJ Cortney J. Paralegal > "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881) Sven S. Director > "Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) Osvaldo B. Cinema oparator > "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992) Hameeda T. Analyst > "Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) Mohamed A. quality control senior engineer > "A bit slow: Sometimes the app takes too long to open or load, especially if I have many emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7133085) BE Ben E. Marketing and Communications Executive > "A benefit of outlook si using either the desktop app version or even the web version, as I find the web version easier to use and works better for my workflow." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7171155) VR Verified Reviewer Emergency Planner > "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165) RR Rebecca R. Production manager > "It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) ES Elizabeth S. Administrative Assistant > "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806) VR Verified Reviewer Account Manager > "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166) AM Anna M. Customer Service Agent > "Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130577) AM Ali M. Software Manager > "When I am handling large number of emails and calendar events, Microsoft Outlook keep everything organized in one place." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7169304) AO Alanna O. Systems Analyst Trainee > "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178) SR Samm R. Office Finance Manager > "Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) KKZ Kaung Khant Z. Senior SDN Cloud Engineer > "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844) Ivan A. Human Resources Generalist > "i like how it sends me followup reminders of any important meeting ,enjoy how i can collorbate within my co workers for meeting , it is free to use ." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7121086) Brett S. Corporate Paralegal > "I've had calendar events not enter correctly even though I did everything right mechanically, for example." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7137238) VR Verified Reviewer Case Manager > "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380) NG Nathan G. Member Service Advocate > "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543) VR Verified Reviewer Product owner > "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888) OR Oliver R. Senior Designer > "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971) WR William R. SR HR Operations Specialist > "It’s helpful for organizing work since you can easily schedule meetings and manage emails together." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134543) TH Tim H. Insight Manager > "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437) KA Khyan A. SDR > "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) VK Vatsal K. SDE Intern > "It keeps logging you out and you need to keep signing in repeatedly and you can't even disable MFA without IT admin access." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6791666) Sven S. Director > "The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) KC Kevin C. IT Intern > "The more feature-packed old version is pretty much useless, as it frequently stops responding, making you have no choice, but to upgrade to the new version, which is..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6626789) SK Sarah K. Case Manager > "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921) VS Valentin S. Sales > "Sometimes Outlook feels a bit heavy, especially when loading large inboxes or switching between accounts." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7054248) GM Georgeta M. Account Payable > "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710) TZ Tobias Z. Jr ICT Officer > "on-prem shared mailboxes do not move to new outlook properly, they become inaccessible." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7031394) RT Rosaide T. Paralegal > "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000) RT Rachel T. Accounts Administrator > "The rare instances when I'm unable to use it for some reason but these occasions are rare. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7162276) Evan P. Architectural technologist > "It helps me quickly flag important emails that come in and schedule meetings" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7189746) RH Richelle H. Proposal Project Manager > "Sometimes it can be next to impossible to find specific items in Microsoft Outlook, but I honestly feel as though that's user error. If you create folders, you have no..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821) TD Teodor D. Data Engineer > "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429) JH Jennifer H. Paralegal > "The space wasn't enough and I had to add more space to keep my emails all in one place. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7057149) VR Verified Reviewer Emergency Planner > "I like the tick function to mark when the email has been attended to and that it keeps your archived emails and if you search for it it still comes up without having to..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165) DY Dannielle Y. Head of Family Law > "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919) David F. Business Manager > "The software is very user friendly, despite how much functionality and complexity there is to it." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7076221) MM Mark M. Global Finance Shared Services Manager > "Additionally, sometimes it feels like Outlook tries to be "too helpful" without providing any substance (such as Viva Insights, and Copilot)." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159) AD Andy D. Marketing Director > "On the whole, i find Microsoft Outlook easy to use - the old interface was quite straightforward and whilst i'm not 100% used to the new dashboard - i think this will..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6854098) IA Ian A. Director > "The differences between the browser based interface and the desktop application can be irritating." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6777173) MA Matt A. Office Support > "The interface is smooth, the functionality is easy to understand, and teaching employees to use the program has always been agreeable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6655071) VR Verified Reviewer Swim Instructor > "The controls are not the most user-friendly." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6652383) VR Verified Reviewer Clerical > "I like that Microsoft Outlook is user friendly. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7086189) KJ Krysta J. Teacher > "It isn’t very user friendly." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6710846) Bongi N. Financial Manager > "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) BP Bill P. CEO > "It does not integrate externally well." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7049426) KA Khyan A. SDR > "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) MN Miguel N. Resident > "If you are using Windows OS, you've probably noticed that Microsoft has created many different programs that are often redundant and don't really excel at integrating..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3814156) VR Verified Reviewer Software Engineer > "The connection with other Microsoft tools also adds to the convenience." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138300) MK Muhammad K. Senior Team Lead > "It is not much open to integration with third party add-ons." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3529397) KA Khyan A. SDR > "That reliability is what makes it valuable in a high-volume sales environment." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) TH Teresa H. AWS Architect > "This software should is not integrated with open-source software, Microsoft products are falling behind on open source technologies." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___2464414) NG Nathan G. Member Service Advocate > "The easy to use Graphical User Interface makes this product easier on the eyes than the competition." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543) JPN Jean-Pierre N. Instructional Designer > "Some features for the classic version are not easy to find and difficult to learn." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507) MA Mohammad A. Senior Claims Adjuster > "I have been using Microsoft Outlook for more than 5 years, and it has been very easy to use." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575) HJ Heather J. Industry > "It's a bit less intuitive." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102447) MB Mayted B. Medical biller and collector > "Great experience with our easy use move around." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7118614) WG Wendy G. Finance Director > "Not always easy to see." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107584) MM Mark M. Global Finance Shared Services Manager > "Additionally, Outlook has an easy to use, simple, no frills look that allows me, as a business user, to simply get work done. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159) NL Nir L. VP R&D > "Keyboard shortcuts are not intuitive on Mac and many things are hard to do with a keyboard only." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___4939449) CS Candace S. Assistant > "I love how it sends messages and my emails fast and the customer service is amazing." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6265073) VR Verified Reviewer Administrative > "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451) VR Verified Reviewer Animal caretaker > "I have worked in tech support and it's the most reliable email that I know next to Gmail., and they just keep making it better with the addition of tools that they have..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3621112) KA Khyan A. SDR > "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) [View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) ## User interface [Gmail](https://www.capterra.com/p/202338/Gmail/) 4.82 (13,559) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) 4.54 (2,522) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Gmail Top features 16/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/202338/Gmail/#features) Microsoft Outlook 11/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features) ### Recognition Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Email Management Software (2026)  No recognitions have been awarded to Microsoft Outlook ### Deployment & support Gmail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Outlook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gmail - By Google - Located in United States - Founded in Microsoft Outlook - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $0 Price $7/month 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/202338-247901/Gmail-vs-Google-Workspace) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227138-247901/Microsoft-Outlook-vs-Google-Workspace) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) $0 Price $6/month 4.7 Features 4.6 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/202338-227157/Gmail-vs-Microsoft-365) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Contact vendor for pricing Price $6/month 4.5 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/227138-227157/Microsoft-Outlook-vs-Microsoft-365) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) $0 Price $9/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-202338/brevo-vs-Gmail) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.1 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.1 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/202338-266980/Gmail-vs-Yahoo-Mail) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[4.53 (1,068)](https://www.capterra.com/p/174694/Zoho-Mail/reviews/) Contact vendor for pricing Price $1/month 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/174694-227138/Zoho-Mail-vs-Microsoft-Outlook) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) $0 Price $12/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-202338/MailerLite-vs-Gmail) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) Contact vendor for pricing Price $9/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-227138/brevo-vs-Microsoft-Outlook) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $0 Price $12/month 4.7 Features 4.2 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-202338/Constant-Contact-vs-Gmail) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) Contact vendor for pricing Price $12/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-227138/MailerLite-vs-Microsoft-Outlook)