--- title: "Compare Gmail vs Microsoft 365 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Gmail and Microsoft 365 based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/202338-227157/Gmail-vs-Microsoft-365" page_type: "comparison" language: "en" --- # Gmail vs Microsoft 365 Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GmailMicrosoft 3652/4 selected [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) [## Gmail](https://www.capterra.com/p/202338/Gmail/)[4.8 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.8 Customer Service 4.4 Reviews Sentiment Based on [13,559 reviews](#user-reviews) Positive 13,326 Neutral 201 Negative 32 [## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting Price $6.00/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [14,166 reviews](#user-reviews) Positive 13,503 Neutral 533 Negative 130 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### ZeroBounce 4.8 (595) * * * Starting Price $99.00 Usage Based,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * ### Klaviyo 4.6 (539) * * * Starting Price $20.00 Usage Based,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * ### GetResponse 4.2 (527) * * * Starting Price €16.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 80% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 12,325 reviews from email management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 66%Fit Missing features Feature ratings Mobile App 4.8 Inbox Management 4.7 Email Distribution NA Email Monitoring 4.6 Access Controls/Permissions NA 61%Fit Missing features Feature ratings Mobile App 4.0 Inbox Management 4.5 Email Distribution NA Email Monitoring 4.5 Access Controls/Permissions NA User satisfaction User satisfaction 4.8 User reviews[13,559](https://www.capterra.com/p/202338/Gmail/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.8 Customer support 4.4 User satisfaction 4.6 User reviews[14,166](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.3 Customer support 4.3 Price starts from Price starts from \-- - Free version - Free trial Price starts from $6Per User, Per Month - Free version - Free trial Best for Best for Designed for businesses of all types and sizes, it is a cloud-based email marketing solution that assists with creating custom professional email addresses, sending bulk emails, and more. Best for Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## User reviews Pros & cons Sven S. Director > "The strong search function, smart inbox organization, and seamless integration with other Google tools like Calendar and Drive are especially helpful in a busy work environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) NW Nadra W. Administrative Assistant > "It fills up way faster than you'd expect, especially when you're running a business and dealing with large attachments, invoices, and files daily. Before you know it, you're..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7154230) Taquina D. Managing Partner > "Labels, filters, and the powerful search feature save me time, and the integration with Google Drive and Calendar keeps everything connected in one place." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7150017) Enguerran M. Fullstack Web Developer > "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) MG Milagros G. Content creator and Social Media Manager > "I’ve used it for years for personal and work-related tasks, from receiving appointment reminders and bills, read my favorite newsletters to handling documents and communication..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7155870) JW Jeffrey W. Owner > "Managing multiple labels and folders can take some time to learn, and the search results occasionally return more emails than expected, making it harder to find a specific..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935) DH Daniel H. Senior Lecturer > "Gmail offers a secure way to share any type of information from messages to documents and this helps me to securely share lecture updates with my students." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) AB Andreja B. Senior Platform Engineer > "Additionally, the mobile interface is starting to feel a bit overcrowded with the forced integration of Chat and Meet at the bottom of the screen, reducing the space dedicated to..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677) MY Melyssa Y. Manager > "Customization options like labels, filters, and priority inbox allow you to tailor your experience to fit your workflow. Whether you’re managing personal emails or handling..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) AF Avery F. Artist and Tour Manager > "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) RR Rebecca R. Production manager > "The powerful search tools, strong spam filtering, and integration with other Google services like Drive and Calendar add a lot of convenience. While inbox organization can take..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) BN Brennan N. Insurance Agent > "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493) VP Valentin P. Administration Manager > "We have also used customisation options such as signatures, forwarding rules, shared mailbox access, and filters, which are very useful in a business environment." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139079) VR Verified Reviewer EFL Teacher > "The storage should be more than 5 GB, but this storage limit is greatly problematic to the users since they are sometimes advertised to buy more storage too frequently, which is..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179958) DH Daniel H. Senior Lecturer > "Gmail has a message scheduling feature which makes it possible to schedule the delivery of a message for a later time and this help me to ensure that i send communications to my..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) PC Patty C. Manager > "Sometimes I have issues with email grouping, which causes a long email string that is hard to navigate. Although, I was able to eventually disable that feature." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158562) VR Verified Reviewer Sr. SDET > "It works smoothly with tools like Google Drive, Google Calendar, and Google Meet, making it easy to attach files, schedule events, or jump into meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7127095) NC Nikki C. Permit Technician > "Additionally, while it offers a lot of features, the settings and customization options can feel overwhelming and not very intuitive if you’re trying to fine-tune your inbox..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7136268) Sven S. Director > "Google Mail offers excellent email organization with labels, filters, categories, and automatic sorting into tabs like Primary, Promotions, and Social, which makes it easy to..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) VR Verified Reviewer VP Marketing > "Gmail lacks some more in-depth security features and allows for too much spam to pass through into normal inboxes" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179440) Christopher V. Human Relations > "The automatic tab filtering, while helpful, occasionally buries important emails where you least expect them. Plus, because the 15 GB of free storage is shared across your entire..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7186409) SB Scott B. Electrician > "If you have multiple emails, the app will make you a collective inbox, which can be annoying, but you can switch to primary at any time." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177802) YA Yasser A. Graphic Designer > "I can easily find all of the emails from my clients, inspiration or project approvals without sifting through tons of emails in my inbox. When I share design files, the..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7162980) Sven S. Director > "Some users may also find Gmail’s organization system less traditional than classic folder-based email clients, and privacy concerns are sometimes mentioned as a drawback." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Alejandro A. C. Postdoctoral Research Associate > "The app is able to sort my emails depending on their topic, which makes it really convenient because I can avoid updates and notifications when I want to look for my main inbox." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7158387) TH Trinity H. Teacher > "Additionally, customization options are somewhat limited compared to other email platforms, and the layout can feel cluttered at times." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143621) BE Ben E. Marketing and Communications Executive > "Gmail helps to organise all your emails and has a better process for any workspace using an email service that actually filters out the unnecessary emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705) RR Rebecca R. Production manager > "It can also be a bit overwhelming to manage a high volume of emails if you don’t stay on top of organization tools like labels and folders." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7139330) PP Piyusha P. Customer service > "The platform makes it easy to manage emails through powerful search functionality, smart categorization, spam filtering, and customizable labels." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840) FGC Federico Gastaldo C. Operatore di Patronato e Caf > "The app has social and promotional tabs that may misclassify our emails and make us miss on some important ones" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7172823) SS Samuel S. Coder > "I love how it's very organized with splitting categories, keeping spam seperated from inbox and if spam mail does go to your inbox you have an icon that saids report spam and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7182049) FL Faith L. Therapist > "I dont like that the storage adds up quickly causing me to delete emails often or not receive any due to how much it fills up." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7183227) MK Manpreet K. Physiotherapist > "It is simple, dependable, and works seamlessly across my phone, tablet, and computer. Whether it's important work notifications, exam results, immigration updates, or everyday..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174498) Stephanie W. Owner > "I don't like that I couln't find a free app for my Macbook where I can have multiple accounts logged in at once like on my Iphone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116547) AF Avery F. Artist and Tour Manager > "The power of the internal search engine is also a major asset: I just type a keyword or a contact's name, and I can find a message from several months ago in a single second." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) KB Katie B. Business analyst > "I find when you are searching for an email ,the search functions isnt great and you can be trailing through a lot of emails to find the email you need." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7118620) PP Piyusha P. Customer service > "I also appreciate how well it integrates with Google Drive, Calendar, Meet, and other productivity tools, creating a complete communication ecosystem." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7168840) ES Ehsan S. Production Manager > "Syncing hiccups every now and then and insufficient advanced customization can ruin workflow, although coping with massive quantities of emails during ramp-up production..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) SP Sonu P. Systems Analyst > "Features like labels, filters, categories, and customizable inbox settings help improve productivity and email organization." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523) SQ Sara Q. School Counselor > "Sometimes it doesn't sort things correctly between spam, priority, social, and other inboxes, so I have to look for emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121644) RJ Rashaad J. Junior A and R Associate > "The search feature is one of the biggest strengths in my opinion, especially when you need to quickly find an old conversation, a contract, or a shared file from several weeks..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417) Sven S. Director > "On mobile, a few features are not as complete as in the web version, which can occasionally limit flexibility for advanced users." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) Patricia L. Operations Manager > "Gmail is the best account from my account for sharing files and communicating with my colleagues in the organization with google hangouts." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378) RJ Rashaad J. Junior A and R Associate > "If the organization is not very structured, notification syncing can sometimes be a bit inconsistent depending on the devices being used." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7149417) Enguerran M. Fullstack Web Developer > "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) KB Kim B. RBT > "I do not like that I run out of space but don't mind having to pay for additional storage as needed as they have good and fair prices and a variety of options for different needs." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7167482) Sven S. Director > "In addition, the close integration with other Google services adds a lot of convenience, especially when switching between email, calendar, files, and meetings." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7128928) AM Alessandra M. President of Berklee Management Club > "professional signature customization sorely lacks flexibility for an industry that demands a strong visual identity." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7184945) Rahul W. Student > "the search feature is honestly the best part because i can type one keyword and instantly find an email from five years ago it saves me so much time when i am looking for old..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) MY Melyssa Y. Manager > "Limited Customer Support for Free Users If something goes wrong, it can be hard to get direct help unless you’re using a paid Google Workspace account." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) AD Aaron D. Tech Specialist > "The amount of features you get with your gmail account is very good deal especially if you pay for the built in gemini features that helps summarize email threads and can tell..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7047935) Christopher V. Human Relations > "Knowing your data is being processed to feed smart features and targeted ads across the web doesn't sit well with everyone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7186409) SV Sammi V. Senior Client Manager > "I really like the built-in spam protection, automatic sorting into tabs (Primary, Promotions, Social), and integration with other Google Workspace apps like Drive, Calendar, and..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044781) IP Indra P. IT Manager > "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537) ES Ehsan S. Production Manager > "Easy-to-use interface and powerful search in Gmail means working with inbox using filters and labels is easy; customization capabilities align experience to production workflows..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7012037) MY Melyssa Y. Manager > "Ads in Inbox (especially in the Promotions tab), which can make the inbox feel less clean or more commercial." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7122562) JPN Jean-Pierre N. Instructional Designer > "I like the free storage, search, amazing spam filtering, and seamless integration with Google Docs, Drive, accessiblity accros may devices." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7068518) EK Ernest K. Accounting Professional, CPA candidate > "The automatic sorting isn’t always accurate — some important emails end up in the promotions tab. And the free storage fills up quickly if you receive a lot of attachments." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7031938) BY Brian Y. Visa Consulting Specialist > "Gmail has played the fundamental role in my visa consulting practice, enabling to store client emails, forms, and consular messages in a searchable and well-organized way in a..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) Rahul W. Student > "i really dont like the new layout with the chat and meet tabs taking up space i never use those features and they just make the screen feel cluttered it was much better when it..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064417) OP Olivia P. Senior Technical Strategist > "Smooth experience, smart inbox sorting, strong spam protection, reliable syncing across devices, and great integration with other Google products." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7041392) CM Claudio M. Digital Marketing Manager > "Gmail has minimal customization options and this makes it rigid and less responsive" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174859) VR Verified Reviewer Accountant > "It keeps my emails organized, has a powerful search feature, and works seamlessly with other Google tools, which makes managing my communication much easier" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7069272) Harshul S. Senior. Technical Support Specialist for Network Operations > "There are small annoyances like cluttered threads or limited customization, but nothing major that stops me from using it." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7131802) MTM Mishell Tera M. Managing DIRECTOR > "It is fast, dependable, and the mobile app is exceptionally user-friendly. While the storage limits can be a hurdle for long-term users, the sheer convenience of having my email,..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7106726) DC Daniel C. Benefits and Compliance Manager > "I think the layout and ability to compose and edit emails is not quite as good as Outlook. " [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7143211) PK Patrick K. Vice President at JPK and Associates, Inc. > "The automatic sorting features into categories (Primary, Social, Promotions) help me immensely to keep a clear mind as soon as I log in." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7169244) VR Verified Reviewer Crisis Intervention Peer Specialist > "I sometimes have issues with sent emails going to a "queued" folder rather than actually sending but that could be on my side as my son doesnt experience this." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7121502) VW Victoria W. Occupational therapy assistant > "Gmail offers multiple ways to help store and customize your email for better organization which is also helpful when trying to clear out your inbox while saving emails that are..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7044658) FP Felisha P. Butterfield Market and Catering > "The default interface sometimes lacks professional sobriety and drives an anxiety-inducing state of hyperconnectivity." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7180554) DH Daniel H. Senior Lecturer > "I also like the automation features which makes it possible to automatically reply to email messages even when am not available." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7179187) BK Brad K. Gigawatt AI - Founder and Executive Chairman > "the default integration of features like Google Chat within the same window can sometimes hinder concentration." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7187054) MT Madeline T. Owner > "Gmail is a pretty easy system with options for folders, keeping starred messages at the top, and reminders to follow up on other emails." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7145766) BY Brian Y. Visa Consulting Specialist > "I hate when my add-ons sometimes malfunction, or even when notifications take a long time on my phone because a client could have lost his or her slot after missing a..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7064815) JW Jeffrey W. Owner > "The search function makes it simple to find old messages quickly, and it works seamlessly across our phone and computer." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7175935) AM Anna M. Customer Service Agent > "It’s no longer possible to create a new Gmail account without providing a phone number for verification." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7132031) SS Samuel S. Coder > "My overall experience I love gmail for one they been around alot of years and with user like you and I help form it into a better email service with any problems we report it..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7182049) Swarnima G. Software Engineer > "Most of the time, help comes from articles or community discussions rather than direct assistance, which can be frustrating when dealing with specific issues." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138198) OG Olivia G. Teacher > "I love the design of the application and the customization that I can have it on dark mode like I have my phone." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7137157) BE Ben E. Marketing and Communications Executive > "There is not much that I don't like about Gmail; the only thing that could be improved is adding more customisation features." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7163705) SP Sonu P. Systems Analyst > "The interface is intuitive, setup is quick, and the platform handles both personal and business communication effectively." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7152523) Enguerran M. Fullstack Web Developer > "The user interface becomes cluttered when users have multiple threads and the 'Labels' system lacks intuitive design for some users because it provides more flexibility than..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) PK Patrick K. Vice President at JPK and Associates, Inc. > "It is a robust tool that has evolved over time into a comprehensive productivity dashboard." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7169244) AF Avery F. Artist and Tour Manager > "Furthermore, I find that the mobile interface has become a bit cluttered lately with the rather forced integration of chat and video conferencing tabs at the bottom of the screen." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7151703) BS Ben S. Founder and Lead Sound Engineer > "Gmail’s simple interface and smooth performance have made communication with the artistes, vendors, and people who organize the events very easy." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6807487) BN Brennan N. Insurance Agent > "The web interface can feel a bit cluttered and heavy, especially with the chat, spaces, and meet sidebars constantly competing for screen real estate." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7177493) MBK Muhammad Babar K. Manager > "I like how messages stay organized, and the interface feels clean and modern." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7052905) IP Indra P. IT Manager > "However, it does not have a lot of flexibility when it comes to interface design and could better deal with unique support requests." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7176537) Enguerran M. Fullstack Web Developer > "The integration with the rest of the Google Workspace (especially Drive and Calendar) is seamless and essential for my daily workflow." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147870) BK Brad K. Gigawatt AI - Founder and Executive Chairman > "the default integration of features like Google Chat within the same window can sometimes hinder concentration." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7187054) VR Verified Reviewer Vice President > "It also seamlessly integrates with other Google apps like the Calendar, Meet and Tasks." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7115611) AG Allison G. Therapist > "Does not integrate well with non-Google" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6760872) SS Sachin S. Audit Article > "Overall I had good experience with Gmail ints integration with all other apps helps to login quickly and smoothly without login hurdles, but some areas like interface, syncing..." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7025607) JK Jiyoung K. Researcher > "Sometimes integration with Google Calendar not very smooth." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___4004366) AB Andreja B. Senior Platform Engineer > "The integration with the rest of the Google suite is a massive daily time-saver." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7146677) TW Timothy W. Associate Pastor > "Apple produces some good apps for Gmail but I find they still lack the seamless integration." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___3255668) SM Sherry M. Executive Manager > "It makes logging in easier, I like the format and ease of using Gmail as well." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7147561) IC Ilaria C. Cultural Journalist > "The settings are a bit complicated, but I don’t go there often." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7174730) Kerry G. Owner > "I feel Gmail is very user friendly and I can incorporate many other softwares with my Gmail." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138596) HG Harley G. Youth mentoring agency > "It looks 'easy' to do, but when I tried to do it it would't add my signature properly," [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7051392) KATRINA B. Instacart full service shopper > "I love Gmail it's easy to use I've never had any issues I don't have to pay for anything I've had my Gmail for 20 years." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7183522) TH Trevor H. Admin > "Set-up may be a little cumbersome for an inexperienced user." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6808688) SURYA MOULI A. IT Technician > "design is so simple that any one can understand easily with basic knowledge on how to use it" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7116263) VR Verified Reviewer ict officer > "complex features thus much hard to use" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7108962) Patricia L. Operations Manager > "The customer support team solves disputes within 24 hours." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7129378) JM Jenna M. Operation > "You can not speak to someone directly so if you have any issues you pretty much have to call a professional and pay." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7117266) DL Drew L. SR SYS Admin > "Customer support is great, and you can quickly and easily reporty issues." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7138004) VR Verified Reviewer Analyst > "I think if you're having trouble it can sometimes be difficult to reach customer support." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7140707) HC Hannah C. LMFT > "There are countless uses or functions that you can get from this service." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7137116) JM Jenna M. Operation > "Customer service is non existent." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7117266) CZ Collett Z. Owner operator > "I have grown with Gmail since the software became public and it's always been the easiest consumer friendly timely service of delivery organazion and security ." [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___6791685) VR Verified Reviewer CSR > "Free users have limited direct customer support" [See full review](https://www.capterra.com/p/202338/Gmail/#Capterra___7111504) [View Reviews](https://www.capterra.com/p/202338/Gmail/reviews/) VR Verified Reviewer System Adminstrator > "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887) VR Verified Reviewer Sales Specialist > "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674) VR Verified Reviewer Lead Project Manager > "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) ET Edward T. Founder and Marketing Strategist > "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839) VR Verified Reviewer Internal Auditor > "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) KL Kate L. Sales > "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) VR Verified Reviewer Network Engineer > "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061) VR Verified Reviewer Software Developer > "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002) CB Christine B. Marketing Manager > "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) AD Arnold D. Senior Executive > "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758) JD Joshua D. IT Support Engineer > "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554) VR Verified Reviewer Sales Specialist > "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674) HA Hector A. Engineer > "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908) VR Verified Reviewer Owner > "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060) TW Tabatha W. Nurse Supervisor > "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333) SP Sonu P. Systems Analyst > "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513) Lauren F. Legal Secretary > "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283) CQ Connor Q. IT Team Lead > "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046) JN Jon N. Technology Director > "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280) MW Melinda W. Owner > "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) VR Verified Reviewer Lead Project Manager > "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) VT Victoria T. Self-Employed > "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017) Sven S. Director > "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) AG Adrian G. Building Operator > "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076) KM Kaitlin M. Freelance Content Strategist > "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623) GBL Georgia Belletti L. Addetto alle vendite > "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538) DN David N. IT Operations Manager > "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) KB Katrina B. Cashier > "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759) EM Edward M. General Manager > "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233) VT Victoria T. Self-Employed > "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017) DN David N. IT Operations Manager > "There are way too many "admin portals" to manage everything within the M365 organization." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) VR Verified Reviewer It Administrator > "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691) VR Verified Reviewer Internal Auditor > "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) ST Shayne T. Co owner > "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685) VR Verified Reviewer Leasing Consultant > "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255) Troy C. Owner > "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) Sven S. Director > "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) Troy C. Owner > "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) MO Michael O. Communications Manager > "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819) Abhishek R. Project Analyst > "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544) VR Verified Reviewer Internal Auditor > "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) MB Mohammed B. Researcher > "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216) SS Sandeep S. Principal > "Sometimes I have turnover in my company and I have to delete and start employee email accounts. " [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129) VR Verified Reviewer Physiotherapist > "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) AJ Arnaud J. Software developer > "Pushing for subscription increases in free products can push some customers away and be detrimental to use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842) MW Matthew W. School Support and Retention Manager > "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143) Samantha E. Agent > "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982) CB Christine B. Marketing Manager > "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) CC Connor C. Data Analyst > "If you need to get into an account that is locked, they make it almost impossible to do so." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703) LS Louis S. CTO > "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) Blake A. It Technician > "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376) KR Katherine R. School Administrator > "With all of the student project videos, storage is really a problem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290) LS Louis S. CTO > "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) VP Valentin P. Administration Manager > "We use it heavily for spreadsheets, document creation, email communication, and cloud storage." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) ET Edward T. Founder and Marketing Strategist > "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839) VR Verified Reviewer Physiotherapist > "The only drawback is the subscription cost, which can feel a bit high over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) MB Mohammed B. Researcher > "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216) YK Yurii K. Technical Support Specialist > "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242) AC Angel C. QC > "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864) KR Katherine R. School Administrator > "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290) VR Verified Reviewer Physiotherapist > "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) JC Joseph C. Operations Manager > "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) John J. CEO > "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725) MS Morgan S. PTA > "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613) DS Danielle S. Owner > "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) MW Melinda W. Owner > "The biggest downside is the cost and subscription model—it can get expensive over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Jeff R. Project Manager > "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558) MW Melinda W. Owner > "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) CK Christina K. Manager > "For leads, I can store data, share files and send emails all in an efficient and easy way!" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089) FL Faith L. Therapist > "One thing I dislike about microsoft is paying for the bundle when I only use certain softwares." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185842) AD Arnold D. Senior Executive > "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758) NC Nick C. Videographer > "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210) AS Abhi S. Dispatcher > "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673) MH Moss H. Graphic Designer > "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920) MD Maggie D. Office Manager > "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733) Fernando S. IT Support, CRM architect > "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) KL Kate L. Sales > "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398) PO Pamela O. Digital Communication Specialist > "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442) HA Hector A. Engineer > "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908) NC Nicolas C. sales > "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) ND Naveed D. DriveABLE Coordinator, Cognitive Evaluator > "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263) MW Melinda W. Owner > "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) Samantha E. Agent > "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982) TW Taylor W. Human Resource Coordinator > "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) VR Verified Reviewer Physiotherapist > "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) VR Verified Reviewer User > "Also integration is hard for Non-Microsoft products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850) VR Verified Reviewer Project and IT Manager > "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840) PP Pawan P. Manager Admin and Facility > "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) RJ Royce J. Technology and Process Manager > "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398) MO Michael O. Communications Manager > "Many parts of Microsoft 365 feel more complicated than they need to be." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819) JM Jenifer M. Coordinator > "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542) VR Verified Reviewer Teaching Assistant > "It's also hard to find where keyboard shortcuts are, and I often need to search for it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603) VR Verified Reviewer DATA ANALYST > "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574) RG Ruthie G. Communications And Marketing Specialist > "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316) NC Nicolas C. sales > "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823) Joslyn S. Guest service agent > "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759) KW Kane W. Business Intelligence Programme Manager > "There is comprehensive and detailed support guides for each issue I encountered too." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303) DD Dennis D. Business Owner > "There's no really easy way to interact with support in a timely manner." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045) MB Manpreet B. Council Liaison > "Efficient service that provides different platforms for various uses." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695) Johan B. CEO > "Total waste of money without any support." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830) SS Sandeep S. Principal > "MS also has one of thee best customer support services I have ever experienced. " [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129) JC Joseph C. Operations Manager > "Customer services is rubbish." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) [View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/) ## User interface [Gmail](https://www.capterra.com/p/202338/Gmail/) 4.82 (13,559) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) 4.65 (14,166) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important Gmail Top features 16/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/202338/Gmail/#features) Microsoft 365 15/50 - Access Controls/Permissions - Activity Dashboard - AI Copilot - AI Sorting - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Alerts/Notifications - API - Apple Calendar Integration - Archiving & Retention - Attachment Search - Autonomous Task Execution - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Cross-system Integration - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Automation - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Gmail Integration - Inbox Management - Microsoft Outlook Integration - Mobile App - Multiple User Accounts - Predefined Rules - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes [See all features](https://www.capterra.com/p/227157/Microsoft-365/#features) ### Recognition Gmail is recognized as a top-rated tool in 3 Capterra Shortlist reports Best Value Email Management Software (2026)  Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Gmail Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gmail - By Google - Located in United States - Founded in Microsoft 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.5 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/202338-227138/Gmail-vs-Microsoft-Outlook) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/) $6/month Price $6/month 4.6 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $0 Price $7/month 4.7 Features 4.6 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/202338-247901/Gmail-vs-Google-Workspace) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Brevo Marketing Platform](https://www.capterra.com/p/132996/brevo/)[4.62 (3,521)](https://www.capterra.com/p/132996/brevo/reviews/) $0 Price $9/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-202338/brevo-vs-Gmail) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) $0 Price Contact vendor for pricing 4.7 Features 4.1 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/202338-266980/Gmail-vs-Yahoo-Mail) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) $6/month Price $1.99/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,324)](https://www.capterra.com/p/136603/MailerLite/reviews/) $0 Price $12/month 4.7 Features 4.5 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-202338/MailerLite-vs-Gmail) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/) $6/month Price $5/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365) [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.82 (13,559)](https://www.capterra.com/p/202338/Gmail/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.35 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $0 Price $12/month 4.7 Features 4.2 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-202338/Constant-Contact-vs-Gmail) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $6/month Price $11.99/month 4.6 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)