# Compare Emotive vs HumanBot 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Emotive and HumanBot based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/202425-10010954/Emotive-vs-HumanBot --- # Emotive vs HumanBot Features and Cost Comparison Last updated April 14th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EmotiveHumanBot2/4 selected [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.8 (821)](https://www.capterra.com/p/10010954/HumanBot/reviews/) [## Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [106 reviews](#user-reviews) Positive 90 Neutral 3 Negative 13 [## HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.8 (821)](https://www.capterra.com/p/10010954/HumanBot/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [821 reviews](#user-reviews) Positive 813 Neutral 7 Negative 1 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Text 4.7 (28) * * * Starting Price $25.00 Per User,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * ### Involve.me 4.4 (67) * * * Starting Price $0.00 Other Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * Highest Rated ### Community SMS Marketing Platform 4.8 (29) * * * Starting Price $199.00 Other,Per Month Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### Sinch Engage 4.4 (44) * * * Starting Price $49.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Features in Conversational Marketing Platform Software Best performer 14 / 50 Only Emotive - Audience Targeting - Campaign Management - CRM 5 / 50 User satisfaction User satisfaction 4.3 User reviews[106](https://www.capterra.com/p/202425/Emotive/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.0 Customer support 4.3 User satisfaction 4.8 User reviews[821](https://www.capterra.com/p/10010954/HumanBot/reviews/) Ease of use 4.8 Functionality 4.7 Value for money 4.9 Customer support 4.8 Price starts from Price starts from \-- - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers. Best for Create unlimited personalized smart AI Human Voice Chat Agents that perform revenue generating tasks such as getting leads, sales, customer support etc. for any business or marketing goal. ## User reviews Pros & cons TL Trevor L. VP of Business Operations and Strategy > "They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135) VV Victoria V. CEO > "This is my biggest drawback,the ability to segment customers that HAVEN'T made a purchase in a time period is..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041) HR Heather R. Director of Marketing > "The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful way..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6342523) LH Liz H. Owner > "We are obligated to buy out the full contract or keep using this stupid and expensive service. When they schedule you..." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215) TA Trevor A. Owner > "Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) LL Leonard L. Employee > "They charged me for a bunch of unsent SMS campaigns - I lost thousands of revenue from their ability to not deliver on..." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___6110400) MU Megan U. Owner > "She is so good at capturing the voice and brand of glō as well as checking in to see if I need her to create broadcasts." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925) DR Derek R. Marketing Director > "On the Attribution side it would sometimes take weeks to get responses to questions. " [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430950) VV Victoria V. CEO > "They worked out very competitive pricing for us and everything I needed to make the transition smoother they did in a..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041) AF Amry F. CMO > "This is because we have a high-cost product, so browse abandonment emails don't work as well as abandoned..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) NA Natalie A. Founder > "As the founder of a growing e-commerce brand, I have been looking for the right partner to grow my SMS subscriber list..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6407013) LH Liz H. Owner > "They give no notice of contract auto renews and then offer not solutions on breaking it early." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215) ME Megan E. Director of Marketplace Operations > "Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6429031) FD Fausto D. Brand Manager > "It lacks a mobile app." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6261766) LM Laura M. Strategy Director > "Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854) EL Ermias L. Founder > "They left the part where there is a $500 minimum out of the contract (but still billed my payment method for it despite..." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891) CP Christopher P. Director of Marketing > "We are a large company that sends over 100 SMS message a month, and have always had great results." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248) MM Marco M. CEO > "In addition to the problems above, Emotive stores our payment information without our authorization." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3815961) MU Megan U. Owner > "ROI is high, easy to use, great support and when my business is in high season, \[sensitive content hidden\] (my assigned..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925) NS Nick S. Founder > "Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619) TA Trevor A. Owner > "Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) VR Verified Reviewer Marketing DIrector > "We stayed with them for a year, aware of that contractual obligation, only to fine that it auto-renewed without notice..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3582889) TL Trevor L. VP of Business Operations and Strategy > "Their UI is so easy to use and they have tons of templates that you can pull from." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135) JP John P. Founder and President > "They, of course, since they had a credit card on file with them, charged me the $1,200 for the next quarter. When I..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230) PC Paul C. eComm Strategy > "Case in point: in just our first three months, we tripled our SMS opt-ins." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6508422) JG Jen G. President > "We did change providers and were told by the new provider that the Emotive customers are dropping like flies ." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) VV Victoria V. CEO > "The Emotive team has honestly been the key reason I decided to switch from Postscript." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041) NS Nick S. Founder > "They do not care about their customers AT ALL, all they care about is collecting their next monthly payment." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619) LS Lital S. Owner, Designer > "JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777) LH Liz H. Owner > "DO NOT USE, I repeat, DO NOT USE" [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215) JL John L. E-commerce Project Manager > "Emotive was exactly what we were looking for in an SMS platform." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6344281) JB Joe B. partner > "Emotive has many hidden costs and what I consider to be shady practices." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116) IS Ioana S. Marketing Coordinator > "Great customer service and representative team- every member I've worked with on our service has been fantastic." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366) AA Alex A. Manager > "They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our brand..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3299462) IS Ioana S. Marketing Coordinator > "Overall, Emotive has become a customer support channel for us." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366) JG Jen G. President > "Emotive continues to charge me even though we changed providers." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) UD Undra D. Creative Director > "I like the one-on-one customer service." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6716603) JB Joe B. partner > "They are, or at least the individual with whom we are dealing, are void of any integrity." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116) CP Christopher P. Director of Marketing > "The platform is dependable and the analytics are very good." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248) JG Jen G. President > "They have now overcharged me by $1300 in the last 45 days." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) SR Stephanie R. Email and SMS Marketing > "sensitive content hidden\] have been fantastic to work with; anytime we need assistance, they are quick to provide..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979) Paola J. Owner > "I send broadcasting with no sales, after 6 Months I said please cancel this service and they still charge my credit card." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3459928) CO Carlton O. Manager > "The experience with \[sensitive content hidden\] was one of the most pleasant experiences I have ever had with efforts of..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6312323) Karagan O. CEO > "Limited segmentation as well - and very slow delivery for the messages during high volume times." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304) LM Laura M. Strategy Director > "They are always responsive and seems like they love their job with Emotive." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854) TH Taylor H. Owner > "This pissed me off that we’d been so screwed on prosing for the past year." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4474178) AR Ashley R. General Manager > "They have made the switch to SMS marketing a breeze!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018) Karagan O. CEO > "This is mainly pertaining to their human handoff team, who is not trained well enough to take on highly personalized..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304) CP Christopher P. Director of Marketing > "They are a great company to work with and their customer service is fantastic." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248) NS Nick S. Founder > "I've never been treated so horribly by a company, let alone one that I paid over $100k to." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619) TA Trevor A. Owner > "The best thing about it is the pricing." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) CK Cameron K. Marketing Associate > "Not enough data behind the information provided, and our deliverability is lacking." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3436314) LS Lital S. Owner, Designer > "We highly recommend emotive for sms marketing." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777) Lynn P. Co-Founder & CEO > "From slack integration not working to texting incorrect names, to messages not triggering a new conversation to having..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046) AR Ashley R. General Manager > "They are always prompt and happy to assist you with any questions you may have." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018) EL Ermias L. Founder > "A complete scam." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891) SR Stephanie R. Email and SMS Marketing > "We couldn't be happier with the services provided by Emotive!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979) Steve M. President > "Way to expensive." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4285216) AF Amry F. CMO > "What impressed me most was their understanding of how we wanted to target our audience across our various..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) JG Jen G. President > "Bad company, dirty practices." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) AF Amry F. CMO > "I like how it can track users after 7 days." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) PD Paul D. CEO > "The only complaint I have with this software is the character counts and the image sizes for broadcasts." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2650046) EM Elizabeth M. VP > "We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6239339) KT Kiara T. Customer Service > "For me its the character count, with a limited about of characters sometimes it can be very hard to get a message across..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2649706) MM Makio M. Founder > "Very engaged and supportive to your goals." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6462548) JP John P. Founder and President > "I took him on his word and failed (my bad) to follow up in writing. " [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230) TA Trevor A. Owner > "The pricing is also a huge pro!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) Madison A. Marketing Director > "The desktop feature is currently not working, so this isn't an option for signups/opting in." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2848316) JW Jesse W. Operations Director > "Easy to use." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430004) JP John P. Founder and President > "the reason for this negative review (which I have never previously taken the time to do for any company)...." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230) SM Susan M. Owner > "I recommend this team." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6676872) HK Hrag K. President > "The customer communication tool is a bit hard to use, and sometimes challenging." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2767068) KG Karen G. Owner > "The great customer service and the people" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6442023) Lynn P. Co-Founder & CEO > "A shame since we are a small business and feel taken advantage of. . ." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046) JW Junyi W. Co-Founder > "Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6269640) RN Rick N. CEO > "I do not see $400 worth of value for the price." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2651970) AF Amry F. CMO > "were particularly responsive and patient, addressing all of my questions promptly." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) JK Jared K. Co-founder > "Not easy to manage via mobile" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648503) [View Reviews](https://www.capterra.com/p/202425/Emotive/reviews/) RW Rod W. Developer > "The whole idea of being able to communicate with visitors with different types of ChatBots (Live, SmartAI, and Trained) is first-rate..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235) SB Sam B. Business Development Manager > "I’m also not seeing anything that lets me customise my bot to the level I’d like, but again, I’m still learning my way around the app." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7033697) PM Peter M. CEO > "The interface is clean, the chat feels natural, and the customization options make it simple to create exactly the kind of AI interactions I..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7104392) Derk Willem L. ceo > "the 500000 word limit of the training model is a little disappointment, hopefully this will raise in time, i guess it's a chatgpt-neo issue..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6875796) Adam B. CEO > "I love how seamlessly it integrates with my website and social channels, and the customization options let me tailor the bot’s tone,..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823501) AP Andi P. Learning consultant and digital developer > "That there is a lack of a real speech - to - speech avatar option without me having to press a microphone button" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7019983) Kehinde O. Founder > "The white-labelling feature of the software helps build authority for my agency business, Multicon Digital Solutions." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7131026) IE Inky E. Manager > "The lip-sync, not a lot of characters variety, and training the bot doesn't come with instructions which makes what should have been the..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6549094) Mark S. Owner > "With the unlimited version, you can customize your avatar and even use your own image for this." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7073113) Yasser R. gm > "nothing really i can consider as a cons in the app , except it is a paid application , but i fact such a pro application cant be free" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6853310) RV Robert V. CEO > "HumanBot enables you to granularly set up your digital assistants in either pre-defined workflows for several industries or fully customized..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6370847) RO Ray O. Owner > "Does not allow you to add your own image to have a personalized chatbot" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6673323) GL Garrison L. Marketing Manager > "Overall, HumanBot.io is a powerful tool that helps with tons of business tasks like lead generation, customer support, and marketing." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115) BL Benjamin L. CEO > "Can’t integrate with WhatsApp, Telegram and FB Messenger." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6388299) JN John N. Business Development Executive > "Having the ability for the website visitor to jump from that to Live Chat with our team enabled a lot more questions to be answered and..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6504600) THT Trinh Hoang T. webdesign > "admin.cannot create a sub-user to manage campaigns." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6679282) VR Verified Reviewer CTO > "It also integrates with Zapier to automate with hundreds of apps." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055187) SS Steve S. Founder and CEO > "Lacks some basic looping and branching logic." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6337714) RW Rod W. Developer > "As mentioned above, the HumanBot code was very easy to extract and then paste into the appropriate web page, which was actually an "asp"..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235) AA Andy A. CEO > "Lip Sync needs improving - the movements are still a bit clunky." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6693301) RV Robert V. CEO > "HumanBot is a very powerful, top-10 -if not higher ranked- AI-powered product that combines several technologies seamlessly into highly..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6370847) MA M A. Director > "Interactions with AI, while informative and efficient, often miss the warm, personal nuances that characterize human conversations, making..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6102261) DK Daniel K. webdeveloper > "Its AI-powered chat and voice features engage visitors instantly, answer questions 24/7, and capture leads automatically—even when I'm..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6807052) Muddaiah J. MD > "For a non tech savvy solo marketer without a team, Integrating HumanBot with other services using multiple steps in zapier can be bit..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4927932) Fitz D. marketing manager > "I no longer have to chase down prospects manually — HumanBot automatically engages, qualifies, and even follows up with leads in a way that..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823105) IE Inky E. Manager > "Task automation is not functional." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6549094) BF Bimal F. CEO > "The customization options are robust, allowing for tailored responses, and the integration with various platforms is seamless." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6346018) LO Luc O. CEO > "Some voices are still lacking the human tone." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6429137) Adam B. CEO > "The prebuilt templates and conversational flows saved me hours of work, and their support team has been responsive and genuinely helpful..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823501) AO Akinbami O. Business Developer > "Users engaging in intricate discussions related to niche industries or specialized topics might find the AI's responses slightly less..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4988563) SM Satoru M. CEO > "What I like most about humanbot is that it is a one-time purchase system, so you can use it without recurring charges." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6837724) DA Daryl A. Owner/CEO > "The problem with making an app/software that has THIS many features/options is that it takes a bit longer to master its use." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884664) VR Verified Reviewer Account Executive > "I like its promise of versatility and useability across industries for my businesses and my clients." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7111257) JY Justice Y. Chief Executive Officer > "As a marketing professional, one potential issue that I find less desirable about this software is its lack of specific industry or domain..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4885073) EA Eckart A. CEO > "Very interesting approach for handling the tasks of human speeching chat as a customer service." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7072778) Matt V. Digital Marketing Consultant > "The part I didn't like and am still trying to figure out is how to integrate the PDF document with the "Smart Chat" app in Humanbot." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4888187) Dr. George J. G. Director > "So far, it has been interesting, and it works fine, but it needs fine-tuning. Once it is set up properly, I expect that it will give my..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7100093) PP Paul P. Manager > "At the moment we are trying to implement Human Bot across various areas of our site, still struggling to make it work for us." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5063591) DK Daniel K. webdeveloper > "Great for engaging visitors instantly with AI-powered chat, collecting emails, phone numbers, and other details—even after hours—so no..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6807052) LS Lisa S. CEO > "If you require a more human touch or have an avatar that is not tech-forward, HumanBot may be scary for your business." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4886359) FM Frank M. Director > "It effectively bridges the gap between technology and human-like interaction, making it a valuable tool for daily tasks and information..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6683433) AD Ashutosh D. Contract Manager > "As of now, I have not been able to book a one on one call to understand and integrate the function of Humanbot on my website." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4888278) NV Nandu V. Owner > "It is a really affordable software program, and I had a mixed response so far due to some features lacking and hopefully once it is fixed ,..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7112793) RD Ricardo D. Headman > "Maybe that the software currently does not support an extensive range of integrations with third-party applications." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4890929) RW Rod W. Developer > "From what I can tell, HumanBot will be great for sales, although marketing is a non-issue for me at this time. " [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235) DT Douglas T. Creative Director > "I was initially disappointed they did not have voice-to-text for older folks or users with writing difficulties, which interestingly they..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884968) DD Don D. Consultant > "I like the selection of different types of bots and the easy walk through creation of personal bots to meet my needs." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6814703) Les O. Marketing > "Potential drawback of HumanBot is the learning curve associated with setting up and customizing its features." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4881967) Leon P. Director > "Very Pleasant, from the on boarding experience, the training provided, and then rolling out the bot on my web site" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055006) Lawrence B. Managing Member > "Not able to integrate with 3rd party apps like aweber without using zapier." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4958289) BF Bimal F. CEO > "The tool has the potential to streamline our customer service operations, reducing response times and increasing customer satisfaction." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6346018) SP Stephen P. Boss > "Currently there doesn't seem to be any good bye sequence or get more information sequence in the templates." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4906433) GL Garrison L. Marketing Manager > "The training videos are really clear and helpful, and everything looks super professional. If it keeps working like this, I think it could..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115) MK Michael K. Founder > "I can't white label it or give clients direct access to control their own bots." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6142898) RT Rory T. Creative Director > "I'm excited about the lifetime deal which gives me unlimited conversational ai for multiple clients without the frustration of credit limits..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6772647) Rakesh C. FOUNDER > "that its restricted with websites & landing pages n not available within messenger" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6244914) Marcelo Lincoln E. CEO > "The variety of ready-made templates for different sectors is a positive point, as it makes starting the process easier and saves time." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6341977) Jignesh T. PROPRITOR > "NOTICED THAT SOME TIMES THEERE IS A LAG AND ALSO EVEN THOUGH INFORMATION IS AVAILABLE , IT WOULD SAY THAT INFORMATION IS NOT THERE ." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6185758) RJ Robert J. Manager > "Good Customer Support and the training tutorials about Sales and Marketing." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362) TB Toy B. Assistant > "What I like least about HumanBot is the lack of fancy upscale female bots to be used for upscale business" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4968804) RJ Robert J. Manager > "I like chat conversation that gives me value for money i spent." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362) JL James L. CEO Sales Mgr > "keypad works hard to understand only because I haven't had time to learn maybe a video on the key pad" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4887750) Leon P. Director > "The ease of setting up, with very detailed user videos to assist." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055006) Richard B. AI Consultant > "I contacted the support team due to a small issue with the live chat on one of the campaigns I'd set up." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4881852) JN John N. Business Development Executive > "Also loved the simple training on your own business docs, so the Smart AI Chat mode really feels like it knows the business." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6504600) SS Sanford S. Owner > "I really didn't find anything I didn't like about this program but if anything it would be setting up the campaigns right. But viewing..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4882060) RJ Robert J. Manager > "Good information about Template Customization." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362) MF Matt F. Consultant > "It does not have API for 3rd party portal" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4917842) Mitzy D. President > "I love HumanBot and the great features it allows you to add to any website. " [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823129) CG Cornell G. CISO > "Does not provide unique APIs customized per user." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5071501) BF Bimal F. CEO > "During the trial period, I've found HumanBot to be an impressive tool with a comprehensive suite of features that enhance customer..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6346018) SK Sethuram K. Owner > "There are many languages in India and Hindi is selected by default. When contacted, they suggested some solution. But I could not try..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6161291) SB Sam B. Business Development Manager > "The voices sound very natural too, and the avatar’s movements look surprisingly realistic." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7033697) Richard B. AI Consultant > "I expected to wait a day or two because it was out of US working hours and I was shocked to get a reply saying it was fixed!" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4881852) BT Bryan T. Web Designer > "The great value of having unlimited chats if you pay for the best plan, and the great free customer training is equally as important" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6682578) BM Benedikt M. Dentist > "Even with the language selection in German, you do not have a large selection." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4891272) GL Garrison L. Marketing Manager > "You can even switch to “LiveCall” mode, which makes it feel complete." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115) KS Kenneth S. Owner > "Not enough diversity in bot representation." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4895727) TG Tone G. Sales coach > "The possibility to create your own from picture and the motion and the journey to be part of developing it further." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6526310) GC Gordon C. director > "got bugs during use currently , developer should test before release" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884602) [View Reviews](https://www.capterra.com/p/10010954/HumanBot/reviews/) ## User interface [Emotive](https://www.capterra.com/p/202425/Emotive/) 4.32 (106) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/) 4.83 (821) ### Features Emotive Top features 14/50 - A/B Testing - Activity Dashboard - AI Copilot - API - Appointment Management - Appointment Scheduling - Audience Targeting - Autoresponders - Campaign Management - Campaign Segmentation - Chatbot - Chat/Messaging - Communication Management - Contact Database - CRM - Customer Database - Customer Experience Management - Customer Segmentation - Customer Service Analytics - Customizable Branding - Customizable Fields - Data Import/Export - Email Automation - Engagement Tracking - Event Triggered Actions - Generative AI - Group Messaging - Human Handover - Lead Capture - Lead Distribution - Lead Management - Lead Nurturing - Lead Qualification - Live Chat - Multi-Channel Communication - Multi-Channel Marketing - Multi-Language - One-to-One Messaging - Product Recommendations - Real-Time Analytics - Real-time Conversations - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics - Reporting & Statistics - SMS Messaging - Social Media Integration - Surveys & Feedback - Template Management [See all features](https://www.capterra.com/p/202425/Emotive/#features) HumanBot 5/50 - A/B Testing - Activity Dashboard - AI Copilot - API - Appointment Management - Appointment Scheduling - Audience Targeting - Autoresponders - Campaign Management - Campaign Segmentation - Chatbot - Chat/Messaging - Communication Management - Contact Database - CRM - Customer Database - Customer Experience Management - Customer Segmentation - Customer Service Analytics - Customizable Branding - Customizable Fields - Data Import/Export - Email Automation - Engagement Tracking - Event Triggered Actions - Generative AI - Group Messaging - Human Handover - Lead Capture - Lead Distribution - Lead Management - Lead Nurturing - Lead Qualification - Live Chat - Multi-Channel Communication - Multi-Channel Marketing - Multi-Language - One-to-One Messaging - Product Recommendations - Real-Time Analytics - Real-time Conversations - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics - Reporting & Statistics - SMS Messaging - Social Media Integration - Surveys & Feedback - Template Management [See all features](https://www.capterra.com/p/10010954/HumanBot/#features) ### Recognition Emotive is recognized as a top-rated tool in 2 Capterra Shortlist reports HumanBot is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Conversational Marketing PlatformSoftware (2026)  Best Value Conversational Marketing PlatformSoftware (2024)  ### Deployment & support Emotive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HumanBot Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Emotive - By Emotive - Located in United States - Founded in HumanBot - By HumanPal - Located in Canada - Founded in ## Popular Comparisons 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