# Compare Emotive vs HumanBot 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Emotive and HumanBot based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/202425-10010954/Emotive-vs-HumanBot --- # Emotive vs HumanBot Features and Cost Comparison Last updated June 3rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: EmotiveHumanBot2/4 selected [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.8 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/) [## Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) Starting Price Contact vendor Value-for-Money 4 Functionality 4.2 Ease of Use 4.4 Customer Service 4.3 Reviews Sentiment Based on [106 reviews](#user-reviews) Positive 90 Neutral 3 Negative 13 [## HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.8 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/) Starting Price Contact vendor Value-for-Money 4.9 Functionality 4.7 Ease of Use 4.8 Customer Service 4.8 Reviews Sentiment Based on [823 reviews](#user-reviews) Positive 815 Neutral 7 Negative 1 ## Not a match? 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Best for Create unlimited personalized smart AI Human Voice Chat Agents that perform revenue generating tasks such as getting leads, sales, customer support etc. for any business or marketing goal. ## User reviews Pros & cons TL Trevor L. VP of Business Operations and Strategy > "They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135) LL Leonard L. Employee > "They charged me for a bunch of unsent SMS campaigns - I lost thousands of revenue from their ability to not deliver on..." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___6110400) TA Trevor A. Owner > "Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) DR Derek R. Marketing Director > "On the Attribution side it would sometimes take weeks to get responses to questions. " [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430950) MU Megan U. Owner > "She is so good at capturing the voice and brand of glō as well as checking in to see if I need her to create broadcasts." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925) VV Victoria V. CEO > "This is my biggest drawback,the ability to segment customers that HAVEN'T made a purchase in a time period is..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041) NA Natalie A. Founder > "As the founder of a growing e-commerce brand, I have been looking for the right partner to grow my SMS subscriber list..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6407013) AF Amry F. CMO > "This is because we have a high-cost product, so browse abandonment emails don't work as well as abandoned..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) ME Megan E. Director of Marketplace Operations > "Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6429031) LH Liz H. Owner > "We are obligated to buy out the full contract or keep using this stupid and expensive service. When they schedule you..." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215) HR Heather R. Director of Marketing > "The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful way..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6342523) FD Fausto D. Brand Manager > "It lacks a mobile app." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6261766) LM Laura M. Strategy Director > "Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854) EL Ermias L. Founder > "They left the part where there is a $500 minimum out of the contract (but still billed my payment method for it despite..." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891) CP Christopher P. Director of Marketing > "We are a large company that sends over 100 SMS message a month, and have always had great results." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248) MM Marco M. CEO > "In addition to the problems above, Emotive stores our payment information without our authorization." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3815961) MU Megan U. Owner > "ROI is high, easy to use, great support and when my business is in high season, \[sensitive content hidden\] (my assigned..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925) NS Nick S. Founder > "Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619) TA Trevor A. Owner > "Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) LH Liz H. Owner > "They give no notice of contract auto renews and then offer not solutions on breaking it early." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215) TL Trevor L. VP of Business Operations and Strategy > "Their UI is so easy to use and they have tons of templates that you can pull from." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135) JP John P. Founder and President > "They, of course, since they had a credit card on file with them, charged me the $1,200 for the next quarter. When I..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230) PC Paul C. eComm Strategy > "Case in point: in just our first three months, we tripled our SMS opt-ins." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6508422) JG Jen G. President > "We did change providers and were told by the new provider that the Emotive customers are dropping like flies ." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) LS Lital S. Owner, Designer > "JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777) NS Nick S. Founder > "They do not care about their customers AT ALL, all they care about is collecting their next monthly payment." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619) VV Victoria V. CEO > "They worked out very competitive pricing for us and everything I needed to make the transition smoother they did in a..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041) AA Alex A. Manager > "They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our brand..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3299462) UD Undra D. Creative Director > "I like the one-on-one customer service." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6716603) JG Jen G. President > "Emotive continues to charge me even though we changed providers." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) CP Christopher P. Director of Marketing > "The platform is dependable and the analytics are very good." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248) JG Jen G. President > "They have now overcharged me by $1300 in the last 45 days." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) SR Stephanie R. Email and SMS Marketing > "sensitive content hidden\] have been fantastic to work with; anytime we need assistance, they are quick to provide..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979) Paola J. Owner > "I send broadcasting with no sales, after 6 Months I said please cancel this service and they still charge my credit card." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3459928) LM Laura M. Strategy Director > "They are always responsive and seems like they love their job with Emotive." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854) Karagan O. CEO > "Limited segmentation as well - and very slow delivery for the messages during high volume times." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304) AR Ashley R. General Manager > "They have made the switch to SMS marketing a breeze!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018) TH Taylor H. Owner > "This pissed me off that we’d been so screwed on prosing for the past year." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4474178) CP Christopher P. Director of Marketing > "They are a great company to work with and their customer service is fantastic." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248) VR Verified Reviewer Marketing DIrector > "We stayed with them for a year, aware of that contractual obligation, only to fine that it auto-renewed without notice..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3582889) TA Trevor A. Owner > "The best thing about it is the pricing." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) Karagan O. CEO > "This is mainly pertaining to their human handoff team, who is not trained well enough to take on highly personalized..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304) LS Lital S. Owner, Designer > "We highly recommend emotive for sms marketing." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777) NS Nick S. Founder > "I've never been treated so horribly by a company, let alone one that I paid over $100k to." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619) AR Ashley R. General Manager > "They are always prompt and happy to assist you with any questions you may have." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018) CK Cameron K. Marketing Associate > "Not enough data behind the information provided, and our deliverability is lacking." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3436314) SR Stephanie R. Email and SMS Marketing > "We couldn't be happier with the services provided by Emotive!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979) Lynn P. Co-Founder & CEO > "From slack integration not working to texting incorrect names, to messages not triggering a new conversation to having..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046) AF Amry F. CMO > "What impressed me most was their understanding of how we wanted to target our audience across our various..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) EL Ermias L. Founder > "A complete scam." [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891) AF Amry F. CMO > "I like how it can track users after 7 days." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) Steve M. President > "Way to expensive." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4285216) EM Elizabeth M. VP > "We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6239339) JG Jen G. President > "Bad company, dirty practices." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400) MM Makio M. Founder > "Very engaged and supportive to your goals." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6462548) LH Liz H. Owner > "DO NOT USE, I repeat, DO NOT USE" [See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215) TA Trevor A. Owner > "The pricing is also a huge pro!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009) JB Joe B. partner > "Emotive has many hidden costs and what I consider to be shady practices." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116) JW Jesse W. Operations Director > "Easy to use." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430004) PD Paul D. CEO > "The only complaint I have with this software is the character counts and the image sizes for broadcasts." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2650046) SM Susan M. Owner > "I recommend this team." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6676872) KT Kiara T. Customer Service > "For me its the character count, with a limited about of characters sometimes it can be very hard to get a message across..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2649706) KG Karen G. Owner > "The great customer service and the people" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6442023) JB Joe B. partner > "They are, or at least the individual with whom we are dealing, are void of any integrity." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116) JW Junyi W. Co-Founder > "Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6269640) JP John P. Founder and President > "I took him on his word and failed (my bad) to follow up in writing. " [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230) VV Victoria V. CEO > "The Emotive team has honestly been the key reason I decided to switch from Postscript." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041) Madison A. Marketing Director > "The desktop feature is currently not working, so this isn't an option for signups/opting in." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2848316) JL John L. E-commerce Project Manager > "Emotive was exactly what we were looking for in an SMS platform." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6344281) JP John P. Founder and President > "the reason for this negative review (which I have never previously taken the time to do for any company)...." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230) IS Ioana S. Marketing Coordinator > "Great customer service and representative team- every member I've worked with on our service has been fantastic." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366) HK Hrag K. President > "The customer communication tool is a bit hard to use, and sometimes challenging." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2767068) IS Ioana S. Marketing Coordinator > "Overall, Emotive has become a customer support channel for us." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366) Lynn P. Co-Founder & CEO > "A shame since we are a small business and feel taken advantage of. . ." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046) CO Carlton O. Manager > "The experience with \[sensitive content hidden\] was one of the most pleasant experiences I have ever had with efforts of..." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6312323) RN Rick N. CEO > "I do not see $400 worth of value for the price." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2651970) AF Amry F. CMO > "were particularly responsive and patient, addressing all of my questions promptly." [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788) JK Jared K. Co-founder > "Not easy to manage via mobile" [See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648503) [View Reviews](https://www.capterra.com/p/202425/Emotive/reviews/) PM Peter M. CEO > "The interface is clean, the chat feels natural, and the customization options make it simple to create exactly the kind of AI..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7104392) SB Sam B. Business Development Manager > "I’m also not seeing anything that lets me customise my bot to the level I’d like, but again, I’m still learning my way around the app." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7033697) Kehinde O. Founder > "The white-labelling feature of the software helps build authority for my agency business, Multicon Digital Solutions." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7131026) Derk Willem L. ceo > "the 500000 word limit of the training model is a little disappointment, hopefully this will raise in time, i guess it's a chatgpt-neo..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6875796) RW Rod W. Developer > "The whole idea of being able to communicate with visitors with different types of ChatBots (Live, SmartAI, and Trained) is first-rate..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235) AP Andi P. Learning consultant and digital developer > "That there is a lack of a real speech - to - speech avatar option without me having to press a microphone button" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7019983) Adam B. CEO > "I love how seamlessly it integrates with my website and social channels, and the customization options let me tailor the bot’s tone,..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823501) IE Inky E. Manager > "The lip-sync, not a lot of characters variety, and training the bot doesn't come with instructions which makes what should have been the..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6549094) GL Garrison L. Marketing Manager > "Overall, HumanBot.io is a powerful tool that helps with tons of business tasks like lead generation, customer support, and marketing." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115) Yasser R. gm > "nothing really i can consider as a cons in the app , except it is a paid application , but i fact such a pro application cant be free" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6853310) JN John N. Business Development Executive > "Having the ability for the website visitor to jump from that to Live Chat with our team enabled a lot more questions to be answered and..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6504600) RO Ray O. Owner > "Does not allow you to add your own image to have a personalized chatbot" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6673323) DK Daniel K. webdeveloper > "Its AI-powered chat and voice features engage visitors instantly, answer questions 24/7, and capture leads automatically—even when I'm..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6807052) BL Benjamin L. CEO > "Can’t integrate with WhatsApp, Telegram and FB Messenger." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6388299) VR Verified Reviewer Account Executive > "I like its promise of versatility and useability across industries for my businesses and my clients." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7111257) THT Trinh Hoang T. webdesign > "admin.cannot create a sub-user to manage campaigns." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6679282) Mark S. Owner > "With the unlimited version, you can customize your avatar and even use your own image for this." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7073113) AA Andy A. CEO > "Lip Sync needs improving - the movements are still a bit clunky." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6693301) Dr. George J. G. Director > "So far, it has been interesting, and it works fine, but it needs fine-tuning. Once it is set up properly, I expect that it will give my..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7100093) MA M A. Director > "Interactions with AI, while informative and efficient, often miss the warm, personal nuances that characterize human conversations,..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6102261) DK Daniel K. webdeveloper > "Great for engaging visitors instantly with AI-powered chat, collecting emails, phone numbers, and other details—even after hours—so no..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6807052) Muddaiah J. MD > "For a non tech savvy solo marketer without a team, Integrating HumanBot with other services using multiple steps in zapier can be bit..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4927932) FM Frank M. Director > "It effectively bridges the gap between technology and human-like interaction, making it a valuable tool for daily tasks and information..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6683433) IE Inky E. Manager > "Task automation is not functional." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6549094) NV Nandu V. Owner > "It is a really affordable software program, and I had a mixed response so far due to some features lacking and hopefully once it is..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7112793) LO Luc O. CEO > "Some voices are still lacking the human tone." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6429137) GL Garrison L. Marketing Manager > "The training videos are really clear and helpful, and everything looks super professional. If it keeps working like this, I think it..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115) AO Akinbami O. Business Developer > "Users engaging in intricate discussions related to niche industries or specialized topics might find the AI's responses slightly less..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4988563) RT Rory T. Creative Director > "I'm excited about the lifetime deal which gives me unlimited conversational ai for multiple clients without the frustration of credit..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6772647) PP Paul P. Manager > "At the moment we are trying to implement Human Bot across various areas of our site, still struggling to make it work for us." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5063591) RJ Robert J. Manager > "Good Customer Support and the training tutorials about Sales and Marketing." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362) Lawrence B. Managing Member > "Not able to integrate with 3rd party apps like aweber without using zapier." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4958289) VR Verified Reviewer CTO > "It also integrates with Zapier to automate with hundreds of apps." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055187) SP Stephen P. Boss > "Currently there doesn't seem to be any good bye sequence or get more information sequence in the templates." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4906433) RW Rod W. Developer > "As mentioned above, the HumanBot code was very easy to extract and then paste into the appropriate web page, which was actually an "asp"..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235) MK Michael K. Founder > "I can't white label it or give clients direct access to control their own bots." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6142898) Fitz D. marketing manager > "I no longer have to chase down prospects manually — HumanBot automatically engages, qualifies, and even follows up with leads in a way..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823105) Rakesh C. FOUNDER > "that its restricted with websites & landing pages n not available within messenger" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6244914) RJ Robert J. Manager > "I like chat conversation that gives me value for money i spent." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362) Jignesh T. PROPRITOR > "NOTICED THAT SOME TIMES THEERE IS A LAG AND ALSO EVEN THOUGH INFORMATION IS AVAILABLE , IT WOULD SAY THAT INFORMATION IS NOT THERE ." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6185758) Adam B. CEO > "The prebuilt templates and conversational flows saved me hours of work, and their support team has been responsive and genuinely helpful..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6823501) TB Toy B. Assistant > "What I like least about HumanBot is the lack of fancy upscale female bots to be used for upscale business" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4968804) SM Satoru M. CEO > "What I like most about humanbot is that it is a one-time purchase system, so you can use it without recurring charges." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6837724) MF Matt F. Consultant > "It does not have API for 3rd party portal" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4917842) JN John N. Business Development Executive > "Also loved the simple training on your own business docs, so the Smart AI Chat mode really feels like it knows the business." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6504600) CG Cornell G. CISO > "Does not provide unique APIs customized per user." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5071501) EA Eckart A. CEO > "Very interesting approach for handling the tasks of human speeching chat as a customer service." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7072778) SK Sethuram K. Owner > "There are many languages in India and Hindi is selected by default. When contacted, they suggested some solution. But I could not..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6161291) RJ Robert J. Manager > "Good information about Template Customization." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7114362) SS Steve S. Founder and CEO > "Lacks some basic looping and branching logic." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6337714) SB Sam B. Business Development Manager > "The voices sound very natural too, and the avatar’s movements look surprisingly realistic." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7033697) LJ Les J. E-Learning Developer > "Rendering can be very slow at times." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4933372) BT Bryan T. Web Designer > "The great value of having unlimited chats if you pay for the best plan, and the great free customer training is equally as important" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6682578) DB Duane B. Manager > "The crazy part is that we knew what to ask and still ran out of question on our own platform." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4902008) GL Garrison L. Marketing Manager > "You can even switch to “LiveCall” mode, which makes it feel complete." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6887115) DA Daryl A. Owner/CEO > "The problem with making an app/software that has THIS many features/options is that it takes a bit longer to master its use." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884664) TG Tone G. Sales coach > "The possibility to create your own from picture and the motion and the journey to be part of developing it further." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6526310) RD RaeAnn D. founder > "It is a little difficult to understand the flow of knowledge." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6202174) AK Antonis K. Owner > "By using this application, every site looks fresh and stylish." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6863156) JY Justice Y. Chief Executive Officer > "As a marketing professional, one potential issue that I find less desirable about this software is its lack of specific industry or..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4885073) RW Rod W. Developer > "From what I can tell, HumanBot will be great for sales, although marketing is a non-issue for me at this time. " [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7069235) AI Abdelrahman I. CEO > "the avatars and th annoying sounds they make" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___5034053) BL Benjamin L. CEO > "App will help to increase engagement through conversation and may lead to conversion- more leads, more sales and more revenue." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6388299) TS Timothy S. ceo > "avatar talking too slow, and not so real looking human" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6151338) RV Robert V. CEO > "HumanBot enables you to granularly set up your digital assistants in either pre-defined workflows for several industries or fully..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6370847) Matt V. Digital Marketing Consultant > "The part I didn't like and am still trying to figure out is how to integrate the PDF document with the "Smart Chat" app in Humanbot." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4888187) PG Pierre G. Strategic Consultant > "HumanBot allows businesses to gain and retain new customers and that is a very valuable benefit." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6782368) MG Mike G. Owner > "I still think that the voices are a bit unnatural. " [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6229202) DD Don D. Consultant > "I like the selection of different types of bots and the easy walk through creation of personal bots to meet my needs." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6814703) LS Lisa S. CEO > "If you require a more human touch or have an avatar that is not tech-forward, HumanBot may be scary for your business." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4886359) JR James R. CEO > "I like the fact that it can utilize a high-quality chatbot and combine it with ai and memorize documents where you could specialize..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4902042) AD Ashutosh D. Contract Manager > "As of now, I have not been able to book a one on one call to understand and integrate the function of Humanbot on my website." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4888278) POC Pedro Oscar C. supervision marketing > "HumanBot capacity to embed videos, display visual content, and provide real-time voice chat, adds another dimension to their service..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4914145) BM Billy M. Senior Partner > "There wasn't anything I don't like about Human Bot and its features." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4945541) Leon P. Director > "Very Pleasant, from the on boarding experience, the training provided, and then rolling out the bot on my web site" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7055006) RD Ricardo D. Headman > "Maybe that the software currently does not support an extensive range of integrations with third-party applications." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4890929) Jelm F. director > "easy to use, fun to feed the bot with info and try to see if it learns." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___7081624) TC Todd C. President > "Can't clone myself from head to toe....!" [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___6014282) POC Pedro Oscar C. supervision marketing > "It automatically identifies the visitor's location and translates the chat to their local language—a touch of inclusivity that can..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4914145) DT Douglas T. Creative Director > "I was initially disappointed they did not have voice-to-text for older folks or users with writing difficulties, which interestingly..." [See full review](https://www.capterra.com/p/10010954/HumanBot/#Capterra___4884968) [View Reviews](https://www.capterra.com/p/10010954/HumanBot/reviews/) ## User interface [Emotive](https://www.capterra.com/p/202425/Emotive/) 4.32 (106) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/) 4.83 (823) ### Features Emotive Top features 14/50 - A/B Testing - Activity Dashboard - AI Copilot - API - Appointment Management - Appointment Scheduling - Audience Targeting - Autoresponders - Campaign Management - Campaign Segmentation - Chatbot - Chat/Messaging - Communication Management - Contact Database - CRM - Customer Database - Customer Experience Management - Customer Segmentation - Customer Service Analytics - Customizable Branding - Customizable Fields - Data Import/Export - Email Automation - Engagement Tracking - Event Triggered Actions - Generative AI - Group Messaging - Human Handover - Lead Capture - Lead Distribution - Lead Management - Lead Nurturing - Lead Qualification - Live Chat - Multi-Channel Communication - Multi-Channel Marketing - Multi-Language - One-to-One Messaging - Product Recommendations - Real-Time Analytics - Real-time Conversations - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics - Reporting & Statistics - SMS Messaging - Social Media Integration - Surveys & Feedback - Template Management [See all features](https://www.capterra.com/p/202425/Emotive/#features) HumanBot 5/50 - A/B Testing - Activity Dashboard - AI Copilot - API - Appointment Management - Appointment Scheduling - Audience Targeting - Autoresponders - Campaign Management - Campaign Segmentation - Chatbot - Chat/Messaging - Communication Management - Contact Database - CRM - Customer Database - Customer Experience Management - Customer Segmentation - Customer Service Analytics - Customizable Branding - Customizable Fields - Data Import/Export - Email Automation - Engagement Tracking - Event Triggered Actions - Generative AI - Group Messaging - Human Handover - Lead Capture - Lead Distribution - Lead Management - Lead Nurturing - Lead Qualification - Live Chat - Multi-Channel Communication - Multi-Channel Marketing - Multi-Language - One-to-One Messaging - Product Recommendations - Real-Time Analytics - Real-time Conversations - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Reporting/Analytics - Reporting & Statistics - SMS Messaging - Social Media Integration - Surveys & Feedback - Template Management [See all features](https://www.capterra.com/p/10010954/HumanBot/#features) ### Recognition Emotive is recognized as a top-rated tool in 2 Capterra Shortlist reports HumanBot is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Conversational Marketing PlatformSoftware (2026)  Best Value Conversational Marketing PlatformSoftware (2024)  ### Deployment & support Emotive Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos HumanBot Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Emotive - By Emotive - Located in United States - Founded in HumanBot - By HumanPal - Located in Canada - Founded in ## Popular Comparisons [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.32 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) vs [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.88 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Contact vendor for pricing Price $21/month 4.2 Features 4.7 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/202425-10015149/Emotive-vs-Project-Broadcast) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.83 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/) vs [Clepher](https://www.capterra.com/p/276090/Clever-Messenger/)[4.78 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/) Contact vendor for pricing Price $99one time 4.7 Features 4.7 4.8 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/276090-10010954/Clever-Messenger-vs-HumanBot) [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.32 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) vs [SlickText](https://www.capterra.com/p/155430/SlickText-com/)[4.84 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/155430-202425/SlickText-com-vs-Emotive) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.83 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/) vs [Superchat](https://www.capterra.com/p/210968/Superchat/)[4.77 (286)](https://www.capterra.com/p/210968/Superchat/reviews/) Contact vendor for pricing Price €79/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/210968-10010954/Superchat-vs-HumanBot) [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.32 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) vs [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/)[4.47 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Contact vendor for pricing Price $25/month 4.2 Features 4.4 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/145848-202425/Ez-Texting-vs-Emotive) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.83 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/) vs [TextP2P](https://www.capterra.com/p/183310/Text-P2P/)[4.95 (128)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Contact vendor for pricing Price $21/month 4.7 Features 4.9 4.8 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/183310-10010954/Text-P2P-vs-HumanBot) [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.32 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) vs [Omnisend](https://www.capterra.com/p/153508/Omnisend/)[4.73 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Contact vendor for pricing Price $16/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/153508-202425/Omnisend-vs-Emotive) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.83 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/) vs [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)[4.73 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Contact vendor for pricing Price $0/month 4.7 Features 4.6 4.8 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144040-10010954/Tidio-Chat-vs-HumanBot) [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.32 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) vs [Clearstream](https://www.capterra.com/p/158103/Clearstream/)[4.82 (689)](https://www.capterra.com/p/158103/Clearstream/reviews/) Contact vendor for pricing Price $29/month 4.2 Features 4.6 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/158103-202425/Clearstream-vs-Emotive) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.83 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/) vs [Freshchat](https://www.capterra.com/p/158117/Freshchat/)[4.16 (145)](https://www.capterra.com/p/158117/Freshchat/reviews/) Contact vendor for pricing Price ₹1799/month 4.7 Features 4.0 4.8 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/158117-10010954/Freshchat-vs-HumanBot) [Emotive](https://www.capterra.com/p/202425/Emotive/)[4.32 (106)](https://www.capterra.com/p/202425/Emotive/reviews/) vs [TextP2P](https://www.capterra.com/p/183310/Text-P2P/)[4.95 (128)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Contact vendor for pricing Price $21/month 4.2 Features 4.9 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/183310-202425/Text-P2P-vs-Emotive) [HumanBot](https://www.capterra.com/p/10010954/HumanBot/)[4.83 (823)](https://www.capterra.com/p/10010954/HumanBot/reviews/) vs [Crisp](https://www.capterra.com/p/151292/Crisp/)[4.57 (148)](https://www.capterra.com/p/151292/Crisp/reviews/) Contact vendor for pricing Price $45/month 4.7 Features 4.4 4.8 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/151292-10010954/Crisp-vs-HumanBot)