# Compare Emotive vs Project Broadcast 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Project Broadcast and Emotive based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/202425-10015149/Emotive-vs-Project-Broadcast

---

# Project Broadcast vs Emotive Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Project BroadcastEmotive2/4 selected

[Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

[Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

[## Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/)[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

$21.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.5

Customer Service

4.8

Reviews Sentiment

NC

BW

SM

Based on [647 reviews](#user-reviews)

Positive

644

Neutral

1

Negative

2

[## Emotive](https://www.capterra.com/p/202425/Emotive/)[4.3 (106)](https://www.capterra.com/p/202425/Emotive/reviews/)

Starting Price

Contact vendor

Value-for-Money

4

Functionality

4.2

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [106 reviews](#user-reviews)

Positive

90

Neutral

3

Negative

13

## Summary

* * *

Key features rated by users

Features selected based on 6,436 reviews from sms marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

89%Fit

High performer

Feature ratings

SMS Messaging

4.8

Mass Texting

4.9

Campaign Scheduling

4.8

Message Personalization

4.8

Scheduled Messaging

4.9

70%Fit

Missing features

Feature ratings

SMS Messaging

4.7

Mass Texting

4.0

Campaign Scheduling

NA

Message Personalization

4.3

Scheduled Messaging

4.3

User satisfaction

User satisfaction

4.9

User reviews[647](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Ease of use

4.5

Functionality

4.7

Value for money

4.7

Customer support

4.8

User satisfaction

4.3

User reviews[106](https://www.capterra.com/p/202425/Emotive/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.0

Customer support

4.3

Price starts from

Price starts from

$21Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Businesses looking to maximize their customer engagement and leverage the power of SMS / text message marketing.

Best for

Ecommerce brands, digital marketers, Shopify/BigCommerce/Magento stores, SMS marketing managers.

## User reviews

Pros & cons

NC

Nora C.

Independent Sales Consultant

> "It allows me to use the time I would be using texting follow ups, host coaching, bookings, etc every single customer, hostess,..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269119)

AK

Angie K.

Owner

> "I can't use PB as a verification number for things like FB and such as it won't allow text messages from those types of things..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6256932)

BW

Brenda W.

Independent Pampered Chef Consultant

> "PB allows me schedule posts in advance for my business like message blasts, follow up messages and assists with keeping me in..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6620676)

TL

Tiffany L.

Beauty Consultant

> "I was using a different service for the past couple of months & I had a separate number, but I couldnt see or control the..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6567674)

SM

Stacy M.

Independent consultant

> "My overall experience has been excellent I’ve used it daily since joining and it is made messaging my customers a lot easier and..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7042723)

NB

Nicole B.

Owner

> "You can never pause your account or downgrade or you lose all your credits."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6767825)

SN

Sabrina N.

Director

> "I also love how it can be scheduled so it dont matter what time I'm working I can get things done. When I've had issues I..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7112726)

KT

Karen T.

Independent Sales Director

> "I used a different provider before and it came to my attention that about half weren’t actually receiving my texts, so while PB..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6492245)

IR

Irina R.

solo

> "As the owner of Sourdough Circle Micro-Bakery, I’ve found Project Broadcast incredibly helpful for staying connected with my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7033680)

SS

Sara S.

Virtual Technician and Assistant

> "I don’t care for the fact that there are some words that would mark a message as “spam”, & then the message won’t be sent out."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290565)

SN

Sabrina N.

Director

> "I like how they have many options to make sending out bulk messages to my customers easier."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7112726)

LS

Leanna S.

Independent Consultant

> "I don’t like that I cannot like/heart texts from customers just to confirm I received it without using another text. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6656789)

AG

Andrea G.

Infidelity Coach

> "I didn't have a text service before and I'm excited to integrate one into my small business to help grow and reach more people."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7059233)

PH

Pamela H.

Independent Consultant

> "Sometimes my scheduled posts take longer than predicted to send, and on occasion was delivered late."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6546891)

SY

Shelly Y.

Consultant

> "I love that I have an exact spot for all my business messages and they can all go at once and not clog up my personal feed with..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6789941)

AS

Amanda S.

Brand Partner

> "When messages fail to send, the error messages are confusing and I often don't know what they mean."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6374791)

SM

Stacy M.

Independent consultant

> "I was able to upload all my contacts and start sending messages immediately."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7042723)

SW

Stephanie W.

Independent Beauty Consultant

> "That customers were confused with messages not coming from my regular mobile phone number."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6653438)

HN

Heidi N.

Advanced Director PC Consultant

> "I love it for my customer service follow ups, and to send thank you messages for orders, and sales messages when sales are..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6293807)

CM

Christie M.

Senior Director

> "If I use it as much as I would like, it becomes a bit too pricey for my budget."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269256)

LS

Lauren S.

Owner of social Selling Business

> "Great app to use for networking and connecting with leads Which allows me to let my business run on auto pilot and work on other..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6575728)

CB

Catherine B.

Independent sales consultant

> "I noticed certain actions aren’t available on phones vs a laptop."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6672190)

RT

Rachel T.

Owner

> "My favorite is creating messages for my customers, then scheduling them to send whenever I want!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6784576)

DF

Diane F.

Independent Stylist

> "I dont like that u cant put subscription on hold for a month without losing all credits on account"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6249367)

CM

Charity M.

Independent Consultant

> "It allows us to quickly send and schedule messages or sets of messages to best serve our customers."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285246)

NB

Nicole B.

Owner

> "Have to keep paying every month or you lose them."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6767825)

LS

Liz S.

wellness advocate

> "I like the ease of being able to send a message out to my clients quickly, and also setup key words to guide them to documents..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263286)

DP

Danyelle P.

Consultant

> "I can't use my personal number to send the texts"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6493582)

TB

Teal B.

Independent consultant

> "Love prescheduled messages, tracking, being able to call using that phone number, how it tracks who says “stop”"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285673)

RP

Rami P.

Independent Seint Beauty artist

> "I just got lazy being able to do that with my cell phone service SMS. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6257140)

BW

Brenda W.

Independent Pampered Chef Consultant

> "I have no need to get an additional phone for my business thru my mobile carrier and keeps my private number private. Plus I..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6620676)

CO

Claudine O.

Consultant

> "Consumers are reluctant to opt in to receive additional information through links."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6234811)

KW

Kim W.

Team Leader

> "Being able to schedule my messages, even my replies can be scheduled which is key for me because I work odd hrs."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6404000)

AF

Amy F.

Manager

> "I want to have all my prospects saved in one application and now I can't."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6609598)

RB

Rachel B.

Managing Market Builder

> "I love that I can contact all of my clients at one time with a text straight to their inbox that tells them all of the info they..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6296459)

CE

Cheryl E.

Independent consultant

> "Cost factor. But nothing is free these days"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6778469)

TLP

Terri Lee P.

Owner

> "I also love that there is an app for my phone so I can do it on the fly."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7065370)

AR

Anna R.

volunteer coordinator

> "the set up is sometime difficult to manage. "

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6762935)

JW

Jennifer W.

Star Consultant

> "PB has been a total game changer for my business and the number of people I need to reach that may not always be tuned into my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6674770)

EW

Elizabeth W.

Sales Leader

> "The only thing I don’t like is when messages are not delivered."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6293930)

KW

Kate W.

Owner

> "I love that it helps me keep all of the customers messages in one app as opposed to taking over my text messages."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6628543)

TS

Tonia S.

CEO

> "I tried to pause an automated text to a group of people due to the holiday and if there was the option to do that I couldn’t..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6101054)

JO

Julie O.

Sales Consultant

> "Project Broadcast has been great for me as I have not had a lot of time to invest in my business, but this allows me to reach..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6298203)

LD

Lisa D.

Director

> "Hard to edit and it doesn’t save my work."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6252304)

BR

Beth R.

Business owner

> "There are so many functions that can accomplish anything I could possibly want as far as text and call is concerned with my..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263409)

TB

Teal B.

Independent consultant

> "It’s a little bit hard to learn and navigate the training"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6285673)

TLP

Terri Lee P.

Owner

> "I love the ease of sending out messages to my entire team with one simple set up."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___7065370)

JH

Jessica H.

Director

> "Sometime the wording of different areas are hard to understand"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6269399)

HM

Hannah M.

Influencer

> "I am using project broadcast for my business and I’m able to check back in with people easier by scheduling messages"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683985)

MP

Marjean P.

Independent Consultant

> "messages talk a long time to process through - mine take about 3 hours"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6291216)

CN

Cindy N.

Owner

> "I have been able to get a few more sales from people that hadn't purchased in a while because a text message is more personal..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6236902)

REW

Ronald Earl W.

Founder

> "Support is sometimes slow and not clear."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6250021)

RP

Renee P.

Executive Director

> "It allows me to streamline my communication for my clients and saves me so much time!"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6252366)

CH

Christina H.

Owner

> "Can be difficult to pick back up if you haven’t setup something new for a while."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6286402)

HB

Heather B.

Direct sales consultant

> "I can even plan parties with ease and do follow up campaigns that keep my in good standing with customer service."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290753)

HM

Hannah M.

Influencer

> "It doesn’t open the chats the way I expected"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683985)

EW

Erin W.

Scentsy independent consultant

> "Project Broadcast has been great for keeping in touch with my team and my customers"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6802375)

PA

Phyllis A.

Self Employed

> "Doesn’t allow for 3 way messaging if someone decides to add a person it separates the message."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6079381)

AK

Angie K.

Owner

> "I love how much time it saves me to be able to easily set up a set of messages for my customers and stay in contact with them..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6256932)

CA

Chelsea A.

Director

> "Having a lot of unsent messages so far with no justification"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6369145)

KL

Kristie L.

Owner

> "The ability to include pictures, links and really customize."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6710544)

SC

Sonya C.

Network Marketing Professional

> "It can be difficult to sort through to see what you want."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6583083)

AA

Angela A.

Distributor Consultant

> "Love being able ro send multiple texts at one time with individual personalization."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6265128)

KT

Kelly T.

Ambassador

> "It isn't as user friendly in some areas as I would expect."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6291082)

LB

Laura B.

Independent Certified Health Coach

> "I can schedule in advance, never miss a birthday or client anniversary celebration, the support is amazing and the tool gives me..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6054593)

CR

Carina R.

Consultant

> "I cant find how to pay my bill."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6683214)

NB

Nicole B.

Independent Beauty Consultant

> "I do like the overall idea and quality of pb that I have actually suggested it to family members for kids going to college and..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6202856)

LS

Liz S.

wellness advocate

> "the cost is a little high in my opinion for what it does"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6263286)

AW

Ashley W.

Independent Scentsy Consultant

> "Overall PB is a must have if you need to mass reach a ton of customers at once about your business - Have them come to you &..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6257092)

TL

Tracy L.

seint artist

> "does not send me text to update if out of credits and scheduled messages will not be sent"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6192906)

LG

Lola G.

Direct sales

> "Very user friendly with courses designed to make using programs simple and offers ways to improve and grow my marketing campaigns"

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6274300)

BV

Brittany V.

Sexual Wellness Educator

> "Not sure how to set up things within in."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6274273)

AC

Amy C.

CEO

> "I can also set messages to go out on dates and times that I have already set, so my campaigns run smooth, and the schedule..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6119839)

SC

Sonya C.

Network Marketing Professional

> "I got orders from people who dont always order."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6583083)

MT

Melissa T.

Manager

> "Love the fact that I can schedule messages with individual names for a mass text."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6282379)

MM

Melanie M.

Owner

> "I have a hard time with the campaigns."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6301367)

SS

Sara S.

Virtual Technician and Assistant

> "I love being able to set up campaigns & send out scheduled messages to my customers."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6290565)

RP

Rachael P.

Wellness Consultant

> "Occasional glitches that dumped my messages while I was creating/writing in the app."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6176781)

CK

Cheryl K.

Director

> "I love being able to send a personalized message to all my clients (currently 200+) in one click, I love the AI feature and the..."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6208824)

JL

Jody L.

Senior Exec Manager

> "I'm just alittle confused about how to add credits and how many credits I use each time I send a text."

[See full review](https://www.capterra.com/p/10015149/Project-Broadcast/#Capterra___6141323)

[View Reviews](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

TL

Trevor L.

VP of Business Operations and Strategy

> "They have an incredible integration with Shopify that allows us to seamlessly collect leads from popups and push them..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

VV

Victoria V.

CEO

> "This is my biggest drawback,the ability to segment customers that HAVEN'T made a purchase in a time period is..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

HR

Heather R.

Director of Marketing

> "The team at Emotive give an efficient and personalized touch that helps my company reach our customers in a powerful way..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6342523)

AF

Amry F.

CMO

> "This is because we have a high-cost product, so browse abandonment emails don't work as well as abandoned..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

TA

Trevor A.

Owner

> "Some of my clients see even greater ROI, and it all has to do with conversational messaging which allows shoppers to..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

LH

Liz H.

Owner

> "We are obligated to buy out the full contract or keep using this stupid and expensive service. When they schedule you..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

MU

Megan U.

Owner

> "She is so good at capturing the voice and brand of glō as well as checking in to see if I need her to create broadcasts."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

LL

Leonard L.

Employee

> "They charged me for a bunch of unsent SMS campaigns - I lost thousands of revenue from their ability to not deliver on..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___6110400)

VV

Victoria V.

CEO

> "They worked out very competitive pricing for us and everything I needed to make the transition smoother they did in a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

DR

Derek R.

Marketing Director

> "On the Attribution side it would sometimes take weeks to get responses to questions. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430950)

NA

Natalie A.

Founder

> "As the founder of a growing e-commerce brand, I have been looking for the right partner to grow my SMS subscriber list..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6407013)

FD

Fausto D.

Brand Manager

> "It lacks a mobile app."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6261766)

ME

Megan E.

Director of Marketplace Operations

> "Emotive has proven to be a very reliable and effective partner, seamlessly integrating into our marketing strategy with..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6429031)

LH

Liz H.

Owner

> "They give no notice of contract auto renews and then offer not solutions on breaking it early."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

LM

Laura M.

Strategy Director

> "Replying to conversations is streamlined and I can get through it quickly while still servicing the customer with a..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

EL

Ermias L.

Founder

> "They left the part where there is a $500 minimum out of the contract (but still billed my payment method for it despite..."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

CP

Christopher P.

Director of Marketing

> "We are a large company that sends over 100 SMS message a month, and have always had great results."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

Paola J.

Owner

> "I send broadcasting with no sales, after 6 Months I said please cancel this service and they still charge my credit card."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3459928)

AF

Amry F.

CMO

> "What impressed me most was their understanding of how we wanted to target our audience across our various..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

MM

Marco M.

CEO

> "In addition to the problems above, Emotive stores our payment information without our authorization."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3815961)

AF

Amry F.

CMO

> "I like how it can track users after 7 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

NS

Nick S.

Founder

> "Again, this one is borderline illegal and definitely unethical, and by design. And they stated that they'd rather get..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

EM

Elizabeth M.

VP

> "We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6239339)

VR

Verified Reviewer

Marketing DIrector

> "We stayed with them for a year, aware of that contractual obligation, only to fine that it auto-renewed without notice..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3582889)

JW

Junyi W.

Co-Founder

> "Overall, they’re a great solution for brands whether looking to get started on SMS or to grow their list!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6269640)

JP

John P.

Founder and President

> "They, of course, since they had a credit card on file with them, charged me the $1,200 for the next quarter. When I..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

MU

Megan U.

Owner

> "ROI is high, easy to use, great support and when my business is in high season, \[sensitive content hidden\] (my assigned..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6443925)

JG

Jen G.

President

> "We did change providers and were told by the new provider that the Emotive customers are dropping like flies ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

TA

Trevor A.

Owner

> "Yes, there are other services out there, but Emotive's pricing is so good that I recommend it every time over any of..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

NS

Nick S.

Founder

> "They do not care about their customers AT ALL, all they care about is collecting their next monthly payment."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

TL

Trevor L.

VP of Business Operations and Strategy

> "Their UI is so easy to use and they have tons of templates that you can pull from."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6380135)

LH

Liz H.

Owner

> "DO NOT USE, I repeat, DO NOT USE"

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4879215)

PC

Paul C.

eComm Strategy

> "Case in point: in just our first three months, we tripled our SMS opt-ins."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6508422)

JB

Joe B.

partner

> "Emotive has many hidden costs and what I consider to be shady practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

VV

Victoria V.

CEO

> "The Emotive team has honestly been the key reason I decided to switch from Postscript."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6321041)

AA

Alex A.

Manager

> "They also have webinars to replace the CSM relationship, but in my experience, these have not been valuable to our brand..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3299462)

LS

Lital S.

Owner, Designer

> "JC Fajardo has been very hands on with the process, making great implementation and broadcast ideas."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

JG

Jen G.

President

> "Emotive continues to charge me even though we changed providers."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

JL

John L.

E-commerce Project Manager

> "Emotive was exactly what we were looking for in an SMS platform."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6344281)

JB

Joe B.

partner

> "They are, or at least the individual with whom we are dealing, are void of any integrity."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3564116)

IS

Ioana S.

Marketing Coordinator

> "Great customer service and representative team- every member I've worked with on our service has been fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

JG

Jen G.

President

> "They have now overcharged me by $1300 in the last 45 days."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

IS

Ioana S.

Marketing Coordinator

> "Overall, Emotive has become a customer support channel for us."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6313366)

Karagan O.

CEO

> "Limited segmentation as well - and very slow delivery for the messages during high volume times."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

UD

Undra D.

Creative Director

> "I like the one-on-one customer service."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6716603)

Madison A.

Marketing Director

> "The desktop feature is currently not working, so this isn't an option for signups/opting in."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2848316)

CP

Christopher P.

Director of Marketing

> "The platform is dependable and the analytics are very good."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

TH

Taylor H.

Owner

> "This pissed me off that we’d been so screwed on prosing for the past year."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___4474178)

SR

Stephanie R.

Email and SMS Marketing

> "sensitive content hidden\] have been fantastic to work with; anytime we need assistance, they are quick to provide..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

Karagan O.

CEO

> "This is mainly pertaining to their human handoff team, who is not trained well enough to take on highly personalized..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3402304)

CO

Carlton O.

Manager

> "The experience with \[sensitive content hidden\] was one of the most pleasant experiences I have ever had with efforts of..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6312323)

NS

Nick S.

Founder

> "I've never been treated so horribly by a company, let alone one that I paid over $100k to."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4514619)

LM

Laura M.

Strategy Director

> "They are always responsive and seems like they love their job with Emotive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6743854)

CK

Cameron K.

Marketing Associate

> "Not enough data behind the information provided, and our deliverability is lacking."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3436314)

AR

Ashley R.

General Manager

> "They have made the switch to SMS marketing a breeze!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

Lynn P.

Co-Founder & CEO

> "From slack integration not working to texting incorrect names, to messages not triggering a new conversation to having..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

CP

Christopher P.

Director of Marketing

> "They are a great company to work with and their customer service is fantastic."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6405248)

EL

Ermias L.

Founder

> "A complete scam."

[See full review](https://www.capterra.com/p/202425/Emotive/#SoftwareAdvice___3907891)

AF

Amry F.

CMO

> "were particularly responsive and patient, addressing all of my questions promptly."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6243788)

Steve M.

President

> "Way to expensive."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4285216)

TA

Trevor A.

Owner

> "The best thing about it is the pricing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

JG

Jen G.

President

> "Bad company, dirty practices."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___4633400)

LS

Lital S.

Owner, Designer

> "We highly recommend emotive for sms marketing."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6425777)

PD

Paul D.

CEO

> "The only complaint I have with this software is the character counts and the image sizes for broadcasts."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2650046)

AR

Ashley R.

General Manager

> "They are always prompt and happy to assist you with any questions you may have."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6535018)

KT

Kiara T.

Customer Service

> "For me its the character count, with a limited about of characters sometimes it can be very hard to get a message across..."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2649706)

SR

Stephanie R.

Email and SMS Marketing

> "We couldn't be happier with the services provided by Emotive!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6409979)

JP

John P.

Founder and President

> "I took him on his word and failed (my bad) to follow up in writing. "

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

MM

Makio M.

Founder

> "Very engaged and supportive to your goals."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6462548)

JP

John P.

Founder and President

> "the reason for this negative review (which I have never previously taken the time to do for any company)...."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___3440230)

OG

Ofra G.

CEO

> "Obviously great service."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6303209)

HK

Hrag K.

President

> "The customer communication tool is a bit hard to use, and sometimes challenging."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2767068)

TA

Trevor A.

Owner

> "The pricing is also a huge pro!"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6563009)

Lynn P.

Co-Founder & CEO

> "A shame since we are a small business and feel taken advantage of. . ."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2440046)

OG

Ofra G.

CEO

> "Great and very responsible team to work with."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6303209)

RN

Rick N.

CEO

> "I do not see $400 worth of value for the price."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2651970)

JW

Jesse W.

Operations Director

> "Easy to use."

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___6430004)

JK

Jared K.

Co-founder

> "Not easy to manage via mobile"

[See full review](https://www.capterra.com/p/202425/Emotive/#Capterra___2648503)

[View Reviews](https://www.capterra.com/p/202425/Emotive/reviews/)

## User interface

4.88 (647)

[Emotive](https://www.capterra.com/p/202425/Emotive/)

4.32 (106)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

2-Way Messaging

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Project Broadcast

Top features

27/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/10015149/Project-Broadcast/#features)

Emotive

12/37

-   2-Way Messaging
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Automated Responses
-   Campaign Planning
-   Campaign Scheduling
-   Communication Management
-   Compliance Management
-   Consent Management
-   Contact Management
-   Customer Segmentation
-   Customizable Templates
-   Drip Campaigns
-   Engagement Tracking
-   Generative AI
-   Interaction Tracking
-   Keyword Tracking
-   Landing Pages/Web Forms
-   Marketing Automation
-   Mass Texting
-   Message Personalization
-   Mobile Coupons
-   Multi-Campaign
-   Multi-Language
-   Natural Language Processing
-   Open Rate Tracking
-   Polls/Voting
-   QR Codes
-   Reporting/Analytics
-   Reputation Management
-   Scheduled Messaging
-   Shortcodes
-   SMS Messaging
-   Text-to-Win
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/202425/Emotive/#features)

### Recognition

No recognitions have been awarded to Project Broadcast

No recognitions have been awarded to Emotive

### Deployment & support

Project Broadcast

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Emotive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Project Broadcast

-   By Project Broadcast
-   Located in United States
-   Founded in

Emotive

-   By Emotive
-   Located in United States
-   Founded in

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