Capterra Logo
Helping businesses choose better software since 1999

Rev vs Fathom: Which is a better fit?

Updated on February 13th, 2025
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Features in Transcription
23
Best performer
50
  • API
  • Audio/video file upload
  • Automatic Transcription Services
21
50
  • Call Recording
  • Chat Transcript
  • Meeting Management
User satisfaction
4.7
User reviews47
Ease of use
4.7
Functionality
4.6
Value for money
4.6
Customer support
4.6
5.0
User reviews672
Ease of use
5.0
Functionality
4.9
Value for money
4.9
Customer support
4.9
Price starts from
Not provided by vendor
Free version
Free trial
--
Not provided by vendor
Free version
Free trial
Best for

With 170,000+ customers, Rev's clients span a variety of industries including the following: Journalism, video production, medical, researchers, podcasters, writers, (and many more!)

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Rick L
CEO
4.0

Richard L.: Hello, I'm Rick, and I actually own three companies, but in total I would say that we probably have about 400 people that work for us. And Rev, I would give a rating of about a four out of five. Really what we were doing before we discovered Rev was pretty much taking things. We used it for video training, and those types of things, and then trying to put it into print. So what we were doing was we were actually doing it all by hand, listening to it, rewind it, listening to it, and those types of things. Once we discovered Rev, we were able to pretty much put it on automatic. It automatically does all the transcribing for you. All you have to do is go for, and just briefly check it, and make sure it's exactly what it is that you want, and boom, you're done. So the reason why we chose Rev was because we found it to be the easiest to use and implement across the different platforms as far as desktop, phone and those things. It's really easy to upload everything that you need to do, and get it done as far as within transcripts, and then you can just print it out, put it into different manuals that you're wanting to do, or however that you're using it. So Rev was really pretty much a no-brainer. Getting started with Rev, there's always going to be a learning curve when you're dealing with something new, and different. The great thing is they had some great help, tutorials, and those types of things that really got you through. In any ways, if you contact their support, they'll help you through it, and get you done without a problem, or a slip up. So if you're looking to get Rev, and you're trying to make things as far as your transcribed documents, or voice recordings, meetings, and those types of things, so that way you have a paper trail, or at least something that you can put, and use in print, they're great. It is an easy product, and at the same point in time, like I said, it's a no-brainer.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
202797 video thumbnail}
1 Video
No videos provided by vendor
202797
4 screenshots
276054
5 screenshots

Rev

Top Features
23/50
  • Automatic Formatting
  • Call Recording
  • Chat Transcript
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Document Management
  • For Manual Transcription
  • Historical Reporting
  • IVR
  • Lead Capture
  • Meeting Management
  • Mobile Access
  • Multimedia Support
  • On-Demand Recording
  • Playback Controls
  • Projections
  • Real-Time Data
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Sentiment Analysis
  • Synchronous Editing
  • Tagging
  • Version Control
  • Video Management
  • Video Support
  • Access Controls/Permissions
  • AI/Machine Learning
  • Annotations
  • API
  • Audio/video file upload
  • Automatic Transcription
  • Automatic Transcription Services
  • Collaboration Tools
  • Content Management
  • File Management
  • File Sharing
  • File Transfer
  • Full Text Search
  • Multi-Language
  • Multiple Format Support
  • Natural Language Processing
  • Speech Recognition
  • Speech-to-Text Analysis
  • Subtitles/Closed Captions
  • Text Editing
  • Third-Party Integrations
  • Timecoding
  • User Management
See All features
Hide Transcription Software Features -

Fathom

21/50
Show Transcription Software Features +

Rev

--

Fathom

  • Best Value Conversational AI Platform
    Software (2024)
Rev
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Fathom
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Rev
  • By Rev
  • Located in United States
  • Founded in 2010
Fathom
  • By Fathom Video
  • Located in United States
Recommendations

Products similar to those you're currently comparing: