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The platform is for restaurant owners looking to increase their direct online sales, without paying crazy fees.
Oracle Simphony POS is a purpose-built restaurant management platform for all sizes of food and beveraage operations, from independent restaurants to large enterprises.
I am happy I did as it has greatly improved our online presence and marketing ability. They have great sites, built us our own app and send us great flyers to market our business to our customers.
We have been slowly trying to add photos of our food but it's hard to get them to all look the same so the website can look a bit sloppy.
Our customers are ordering and using our online more and more. It's easy, and have the opportunity to provide great promotions.
However Owner.com reimburse us for those lost. But you still have to spend time to let their customers services know so they can reimburse you.
The user friendliness, the hardware is great! the customers love the set up of the website everything has been a 10/10.
It works with our POS system but there was a bunch of trouble shooting for it to work with our printers.
They are easy to talk to and I sense they really care about their clients success. I also like how fast they launched the website, online ordering, and mobile app.
Over the year the platform has actually changed so much which gives us more flexibility on how we want things to look. There are times where updates are made but we are unaware of it.
I have been happy with our experience with Simphony. They provide a great product.
This company has got to be the WORST company to deal with, I can't imagine a worse roll out.
Simphony gives us great flexibility and supports our solution in a good way.
It was a really bad choice. Oracle Simphony has basiclly no support, you call support, they issue a ticket or tell you that someone will be calling you back and you never hear back from anyone.
We are integrating self-service ordering with Simphony, and it is a good solution that works for a huge amount of monthly transactions.
Micros NYC/Oracle is by far the worst software installers/developers that I have ever worked with. Make a wise choice, don’t choose Oracle Simphony.
POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires.
SAVE YOURSELF THE PAIN AND STAY AWAY. I greatly regret not having chosen a different company and system.
Prioritize real-user-identified key features according to your needs to find your best fit.
Owner.com
Simphony POS
Top FeaturesOwner.com
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Simphony POS
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