Capterra Logo
Helping businesses choose better software since 1999

VSight Remote vs Remote eye: Which is a better fit?

Updated on December 1st, 2024
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Summary
Key features rated by users
Features selected based on 5,277 reviews from Remote Support users.
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
5.0
SSL Security
5.0
Unattended Access
--
Server Monitoring
NA
Multi-Channel Communication
4.0
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.8
SSL Security
5.0
Unattended Access
NA
Server Monitoring
NA
Multi-Channel Communication
5.0
User satisfaction
4.7
User reviews20
Ease of use
4.5
Functionality
4.7
Value for money
4.6
Customer support
4.8
4.6
User reviews14
Ease of use
4.7
Functionality
4.5
Value for money
4.8
Customer support
4.9
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Developed for Manufacturing, Energy, Field Services, Automotive, Maintenance & Repair (MRO), Mining, Utilities, Telecom, Construction, Insurance, Healthcare, HVAC, Real Estate, and more.

Not provided by vendor

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
202824
5 screenshots
268489
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

VSight Remote

Top Features
38/44
  • Audit Trail
  • Compliance Management
  • Real-Time Notifications
  • Server Monitoring
  • Surveys & Feedback
  • Troubleshooting
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Annotations
  • API
  • Chat/Messaging
  • Collaboration Tools
  • CRM
  • Customizable Branding
  • Customizable Reports
  • Diagnostic Tools
  • File Sharing
  • File Transfer
  • Multi-Channel Communication
  • Multiple User Accounts
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Reporting/Analytics
  • Screen Sharing
  • Self Service Portal
  • Session Recording
  • Session Transfer
  • Single Sign On
  • SSL Security
  • Summary Reports
  • Support Ticket Management
  • Third-Party Integrations
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • Unattended Access
  • User Management
  • Video Conferencing
  • Video Support
  • Workflow Management
See All features
Hide Remote Support Software Features -

Remote eye

19/44
Show Remote Support Software Features +

VSight Remote

--

Remote eye

  • Best Value Remote Support
    Software (2022)
VSight Remote
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Remote eye
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
VSight Remote
  • By VSight
  • Located in Lithuania
  • Founded in 2019
Remote eye
  • By Wideum
  • Located in Spain
Recommendations

Products similar to those you're currently comparing: