Klara vs Dialog Health: Which is a better fit?

What I like most about the Klara app is the simplicity of getting around the app. It’s very easy to use and you can speak with your provider with ease, as well as send and receive documents/forms.

Asking for some kind of credit for the inconvenience fell on a NO. I will give them a bit more time to figure their stuff out if it continues to get worse then I will have to go elsewhere.

I love how Klara organizes the message exchange between patients and physicians. The secure messaging, appointment scheduling, and telemedicine are easy and convenient.

I received a lot of complaints about not having a messaging service for the staff, It's only for patient to staff communication. The value for money is not good.

We were pleased to find out that 95% of the time our staff was doing a great job.

The video conferencing doesn't support multiple service recipients (clients) at the same, such as for group sessions.

Cool design, reliable technology, mobile app for iPhone, integrates with DESKTOP (browser) version. Desktop usability is VERY IMPORTANT.

The product is expensive for what you get and doesn't integrate well with an external EHR.

I love the ease of communicating with patients. I try to answer their questions and being able to text is a great feature.

So far, I don't think there is anything I dislike about Dialog Health.

I like the fact that you can have patient interaction if they needed any help you can help.

Since its implementation, we have had fewer cancellations and no shows which impacts our surgical schedule tremendously.

This texting platform has exceeded my expectations... amazing open/response rates.

When patients don't read text message completely and misread the information given about appointment time/procedure prep.

I like how easy it is to contact patients and communicate with them.

In the past we have run into several issues with being charged for consoles that were no longer in use. This seems to have been resolved after working with our contact.