--- title: "Compare VoIP.ms vs RingCX 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare VoIP.ms and RingCX based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/203084-242186/VoIP-ms-vs-RingCentral-Contact-Center" page_type: "comparison" language: "en" --- # VoIP.ms vs RingCX Features and Cost Comparison Last updated September 16th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: VoIP.msRingCX2/4 selected [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) [## VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting Price $1.10/month Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.4 Customer Service 4.8 Reviews Sentiment Based on [698 reviews](#user-reviews) Positive 678 Neutral 14 Negative 6 [## RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.2 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) Starting Price $65.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.3 Customer Service 4.2 Reviews Sentiment Based on [261 reviews](#user-reviews) Positive 213 Neutral 30 Negative 18 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Twilio 4.4 (512) * * * Starting Price $0.01 Usage Based Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * ### Zendesk Suite 4.4 (4,092) * * * Starting Price $115.00 Per User,Per Month Free Trial Free Version * * * User rating 89% of reviewers rated it above 4 stars * * * ### 3CX 4.4 (468) * * * Starting Price $350.00 Flat Rate,Per Year Free Trial Free Version * * * User rating 88% of reviewers rated it above 4 stars * * * Highest Rated ### LiveAgent 4.7 (1,789) * * * Starting Price $15.00 Per User,Per Month Free Trial Free Version * * * User rating 97% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,489 reviews from voip software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 65%Fit Missing features Not enough reviews Feature ratings API \-- Call Routing 4.7 Chat/Messaging NA Call Transfer 4.4 Call Recording 4.8 77%Fit High performer Feature ratings API 5.0 Call Routing 4.1 Chat/Messaging 4.4 Call Transfer 2.9 Call Recording 4.2 User satisfaction User satisfaction 4.8 User reviews[698](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Ease of use 4.4 Functionality 4.7 Value for money 4.8 Customer support 4.8 User satisfaction 4.2 User reviews[261](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) Ease of use 4.3 Functionality 4.3 Value for money 4.1 Customer support 4.2 Price starts from Price starts from $1.10Other, Per Month - Free version - Free trial Price starts from $65Per User, Per Month - Free version - Free trial Best for Best for Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service. Best for RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features. ## User reviews Pros & cons RZ Roberto Z. SEO > "I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) Caleb B. Founder > "Scaled up an outbound operation, one subaccount got flagged — fine, I get it, fraud systems exist for a reason." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016) JS Jonathan S. Principal > "voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328) RZ Roberto Z. SEO > "here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning,..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) JS Jonathan S. Principal > "What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6818328) JR Jeff R. Owner > "Unresolved issues with SMS capabilities on main DID numbers" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6543845) Caleb B. Founder > "Honestly one of the more developer-friendly carriers out there — that's the only reason I kept coming back." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___7148016) DD Dennis D. Owner > "Their documentation is often a bit lacking or out of date." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780) RZ Roberto Z. SEO > "What I liked most about VoIP.ms is its reliability and flexibility." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) BH Billy H. Student > "I was disappointed to find the international numbers didn’t come with “local” call rates - I am a UK customer and would’ve liked to purchase a..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989563) Dave W. CEO > "VoIP.ms was a near drop-in replacement for hosting things locally, I was able to port nearly all numbers (and a couple numbers that couldn't..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990491) JL John L. Owner > "I cancelled the account and will stick with my current VOIP provider Ubiquiti" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#SoftwareAdvice___6223922) MY Michael Y. Mechanical Designer > "VoIP.ms has considerably lowered my phone bill compared with other services, while offering a multitude of useful features to help optimize my..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880) KG Karl G. Director of Information Systems > "This means you need to keep track of the last date you did this or the invoice may not reconcile with your card statement." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989169) DD Dennis D. Owner > "I like how easy it is to procure a new DID / Local Number." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6753780) MB Michael B. Founder > "did's and accounts don't appear to be standard menu options, therefore, I struggle with being able to choose anything under these menu options..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989158) Randal B. Principal Consultant > "In the case of small businesses, at less than $200 capital cost and $10 per month, we've been able to provide full-featured auto attendant..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102) DZ David Z. CEO > "Make this requirement known early in the process so people don't become frustrated when they think all the steps have been completed, but they..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228) HF Hunter F. Proprietor > "VoIP.ms gives you power tools and "just enough" customizable features to deploy unique solutions for your customers, but you don't have to..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387) RP Ryan P. Owner > "Third parties often have trouble sending SMS to VoIP.ms, or sometimes they outright block the use of VoIP services for SMS." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989279) Randal B. Principal Consultant > "Like me, you'll be amazed at the range of features you get for the vastly reduced price when comparing the service to that of a traditional..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102) EP Elizabeth P. VP > "VOIP.ms is certainly not the most technical of providers - there's no coding or anything to do and most things are set with radio buttons." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991958) Anthony W. Owner > "It is a relatively inexpensive backup system for outgoing calls as well as providing a custom number for specific phone users and clients" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989345) RE Ryk E. CEO > "We have had some difficulties in matching inbound services on end points with the right servers." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989971) Cameron D. Digital Marketing Manager > "The first thing that drew me to VoIP.ms was the customization and ability to not spend a ton of money on a phone system for myself or my..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989060) MH Marin H. Owner > "The website can be a bit confusing to navigate if you're only using a few features VoIP.ms offers." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989174) RT Ryan T. Head Of Integrated Search & Data Performance > "VoIP.ms has some of the most human, helpful and solutions focused support staff in the VoIP space. While at first it can look daunting to..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991517) BF Brendan F. Director of Business Development > "The only thing I didn't like was when they had the DDOS attack and my phone lines were down and we did not have any alternative." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990000) MD Michael D. President > "VoIP.ms lets you set up a sophisticated phone system at a low cost with way more flexibility that you can get with other offerings." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990318) DC David C. System Engineer > "The only issue we had was due to a DOS attack on their DNS that left our lines unavailable." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989302) DV Dave V. IT Manager > "As an added bonus, I've essentially stopped all junk phone calls with a mixture of a call routing rule and an IVR.You can basically do..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989652) PL Peter L. Chief cook & bottle washer > "The SMS/MMS service can not receive messages from certain providers/numbers. " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991390) RZ Roberto Z. SEO > "My experience with VoIP.ms has been smooth and reliable." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6683131) DC David C. President > "I am annoyed at their billing in US dollars as I get hit with excessive bank charges having no US$ account myself." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989095) KG Kevin G. Owner > "Its the best support experience I have ever had with a carrier" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6647342) JV Jocelyn V. President/Owner > "During that time SIP disconnects and phones cannot make or receive calls." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4599953) RM Rob M. VP, Systems > "Setup was quick and easy with instructions provided for most VoIP gateways, with many trunking locations to ensure low latency and jitter free..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990123) MY Michael Y. Mechanical Designer > "The website can be a little tricky to navigate due to the number of options and features." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989880) CR Corey R. Energy Manager > "I switched from expensive big telephone company service and I get so many more features and capabilities for literally pennies on the dollar..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989166) JL Jonathan L. Administrator > "With tha ata configuration, it can’t be use be everyone, user’s need a minimal understanding on sip phone" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4997776) David P. Director > "The advantages are the interconnect information, and loop back IVR test functions, feature codes." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990132) NR Nigel R. CEO > "Without warning, we were charged 40c a minute for our calls instead of 1c a minute as had been for many years previously. " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4900914) VR Verified Reviewer Broker > "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361) JD Jonathan D. IT > "The billing method in USD are difficult to convert in CAD billing Taxes" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989115) PM Paul M. Senior System Administrator > "The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989444) DZ David Z. CEO > "The most difficult part of the service is the initial setup - i.e. creating your account." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989228) HF Hunter F. Proprietor > "I would say VoIP.ms is the perfect service for a somewhat-experienced consultant or employee to deploy a customized VoIP solution for their..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990387) VR Verified Reviewer home user > "Perhaps what few difficulties I have are due to connectivity issues, and not VoIP.ms' service." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990250) CL Constantine L. President > "It is reliable, inexpensive and the voice mail allows me to filter unlimited unwanted calls." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989094) EV Eric V. CEO > "There was a DDOS attack few months ago where we had zero service for 3-4 Days." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989719) Randal B. Principal Consultant > "I've saved myself, my clients, friends, and family dozens of dollars a month and hundreds of dollars a year by switching them to voip.ms over..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4600102) RB Richard B. Owner > "I needed a phone and didn't want to pay for a hardline just for phone service." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989454) AH Andrew H. Technology Consultant > "They experienced stability issues for a period and I ended up switching to a competitor, but came back to VoIP.ms once their reliability..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989083) EB Erik B. owner > "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588) VR Verified Reviewer Founder > "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021) VR Verified Reviewer CEO > "The user interface does not look good, modern and is not well designed." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729) ML Mitch L. Executive Pastor > "In fact most changes we need to make will take only a few minutes, which makes the management of our phone system very simple and painless." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4835011) ML Marjorie L. Coordinator > "The messaging system could be improved , we don’t use that feature very often" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989478) AH Alexander H. General Director > "MS provides us security, effective, reliable communications at the lowest cost of any of the options we've tried before." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989795) VC Vincent C. Senior Technical Level Designer > "You might loose service if you have a power outage if you don’t plug all your device (modem, router and voip adapter) on a battery powered UPS." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3764639) ES Enrique S. Owner > "Call routing flexibility, allows me to properly handle incoming calls." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989160) SC Satish C. VP > "The configuration documentation is difficult to follow for non-technical folks." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990030) JC Jozo C. Architect > "Migrating our regular phones to VoIP.ms was an easy process and it took a lot less time than expected. Since then we've started to use..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472) EC Evgeny C. Founder > "The last 12 months were the most terrible: service was intermittent, customers complained about missed calls, delays when connecting calls,..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___3177448) VR Verified Reviewer Founder > "They have loads of features and functionalities, and also provide an API to interact with their services." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021) GB Guy B. consultant > "the service was interrupted for a few days following a denial of Service Attack" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989296) JD James D. Regional Director > "The price is great, but what I really like is their tech support to help configure the phone line as well at port it from the phone company." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989114) SW Shawn W. N/A > "Not applicable switching was easy, on the other hand this 40 character minimum for this survey was not great" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989263) JC Janet C. Bookkeeper > "They ported my old landline for free and had tons of options to customize its use. " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4599967) MD Michel D. Network specialist > "Intermittent Call interruptions or calls degraded" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990078) PW Patrick W. Owner/Managing Member > "We use a mix of hard IP phones (used Ciscos) and Zoiper on our Android devices. And the cost is fantastic! " [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4830455) VR Verified Reviewer Telephone Administrator > "It shouldn't have to be so hard to reconfigure your lines." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989161) PG Paul G. Animation Director > "The voice quality of the calls is extremely good." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___6032660) DC Devin C. President > "It is too high for the international rate to China." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990352) LW Lucas W. Owner > "I like how flexible I can manage my bills for different numbers and hosting sites." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989650) TB Teala B. Office Manager > "Using a VoIP app can be confusing for our techs" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989354) CK Chris K. Admin > "MS to be an exceptional service provider, catering comprehensively to all of our VoIP requirements within our corporate environment." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989674) MB Michelle B. Registered Nurse > "Integration issue during initial set up was quite tricky" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523) EC Emma C. C-Level > "voip.ms solves many different problems with their feature set, I'm a happy long-term customer who has used many of the features of voip.ms..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989235) SS Stan S. Director > "Monthly cost of having DID is a little too high." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989131) VR Verified Reviewer Broker > "The most value I get is the ability to administer the backend fairly easily to manipulate the changes according to business flow." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989361) VR Verified Reviewer CEO > "The user interface does not look good, modern and is not well designed." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989729) VR Verified Reviewer Founder > "There are tutorials and a wiki on their website, and I've found knowledgeable users on 3rd party websites who are willing to help or give..." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990021) DO Dave O. Owner > "Web interface was difficult to manage at first but not any more" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4444520) PC Paul C. VP > "Simple interface for experienced users, has many features regular phone systems don't offer." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989463) FoL François L. Enterprise architect > "Some instructions are difficult to understand for a newcomer" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990309) JC Jozo C. Architect > "It's a full-featured platform with a control panel that's easy to use with quick response time." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989472) EB Erik B. owner > "not innovative like Twilio, you are not going to find any integration with AWS and polly or advanced things like this." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989588) MD Michael D. President > "Integrated well with our freepbx server" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4991083) MB Michelle B. Registered Nurse > "Integration issue during initial set up was quite tricky" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989523) CB Christopher B. Owner > "Integration was easy with the exception of getting DID's for my area" [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989561) Louis Paul M. Enterprise Architect > "Many options difficults to integrate." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989818) WA Wayne A. President > "Very easy to use and integrate with my current system." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4989335) WL Will L. Investor > "Hard to understand various functions ." [See full review](https://www.capterra.com/p/203084/VoIP-ms/#Capterra___4990367) [View Reviews](https://www.capterra.com/p/203084/VoIP-ms/reviews/) LL Lidia L. medical assistant > "The reporting and analytics tools offer valuable insights, and the integrations with other business..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389) SL Shagontha L. Customer service > "The time it takes to update the app and the callback system is kind of laggy. But not too bad." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055) CN Cici N. Attorney > "I think that RingCX is a excellent tool for remote offices, and people who need the ability to have a..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104) LL Lidia L. medical assistant > "The biggest drawback was the learning curve for advanced features and reporting." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389) YG Yoel G. Sales Manager > "What I liked most about RingCX was its intuitive omnichannel interface, which allowed agents to handle..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397) Ian F. Marketing Equipment Manager > "It is almost impossible to tell who is callling you from a transferred call." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7131050) SB Srushti B. Administrative assistant > "I like the popup feature from the extension that appears whenever I hover my cursor over any contact..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789) Ryan P. Speech Language Pathologist > "Texting can be unreliable at times." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7175965) RW Robert W. Operations Manager > "It uses wifi which enables us to have access anywhere in the world without being hampered by cell..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826) CM Coral M. Sales Associate > "It's hard to fix those in the settings" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027) AR Ashley R. Legal Assistant > "I have been able to leave my desk and answer a client call directly from my cell phone allowing me to..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6633095) EM Erica M. Client Care Coordinator - Licensed Professional Counselor > "There are some bugs that occur frequently where read texts appear unread and faxes come in later than..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640) ADCT Allan Del Cris T. Credentialing Specialist > "In addition to that, the automatic transcribing gives an edge compared to other tools, as someone who..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937) KM Kyle M. Customs Account Analyst > "It constantly disconnects, showing agents that were online as offline or in DND mode randomly causing..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6834798) JG Jamie G. Radiology Supervisor > "I don't use RingCX as much as the rest of my company because I am not on the phones consistently like..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440) RK Ryan K. Owner > "They keep "escalating" the issue to the next person who is equally underqualified and we are still..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180) RW ROBERTA W. Referral Coordinator > "I like that I can use my phone to call in when I cant or dont have speakers and a camera" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6760448) CS Connor S. Brokerage Operations Associate > "We had some difficulties with their customer support team as our account managers on file took very..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898) Cayla F. Paralegal > "The techs did everything they could to make sure that we had an easy transition." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7117300) SF Simon F. Arborist > "The call routing; voicemail and messages weren’t adjustable enough to our needs." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6655367) LS Liz S. Business Development > "Love how easy it was to keep track of SMS and emails, voicemails." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7049744) VR Verified Reviewer Dispatcher > "One notable limitation is the call recording storage; on most plans, both on-demand and automatic call..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025) YG Yoel G. Sales Manager > "The platform provided a unified, easy-to-use solution for managing customer interactions across..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6799397) CN Cici N. Attorney > "So at times you receive texts but cannot respond to them." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7047104) ADCT Allan Del Cris T. Credentialing Specialist > "It provides me all the necesarry things I need with customer engaging activity." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937) RS Rachel S. Receptionist > "It has some glitches especially when you have multiple calls coming in." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6735140) PJ Paul J. Office Administration > "It's convenient having the forwarding and queue services on multiple devices." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379) PD Paul D. Education consultant > "initial loading takes a little while and sometimes flashes as though missed activity but not the case." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722) TH Taralyn H. RCM Manager > "Ring provides unbeatable clarity in every phone call." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409) BE Brittany E. negotiator > "I do not like that there is so much downtime with RingCX at least once a week the service goes down..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005) SC Sam C. Dispatcher > "There is a lot of phone support and easy to access portal." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893) JC Jennifer C. Controller > "It's been ONE WEEK and still no reply regarding my payment of that last invoice and cancellation of..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) SL Shagontha L. Customer service > "Nice interface." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7146055) RW Robert W. Operations Manager > "The app can be buggy at times which can affect calling" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6827826) CM Coral M. Sales Associate > "RingCX is so easy to use." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027) Daria J. Marketing Associate > "For some reason there is an active team chat that gives me notification every time someone posts..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) Ryan P. Speech Language Pathologist > "It is fairly straightforward to set up." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7175965) VR Verified Reviewer BDM > "Very inconvenient if I am in th middle of a task" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736) VR Verified Reviewer BDM > "I will continue to use RingCX due to its functionality and ease of use. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736) JC Jennifer C. Controller > "If I could give negative stars for customer service, it wouldn't be enough." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) PJ Paul J. Office Administration > "It's been great overall with helping to direct calls throughout the company." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6835379) RK Ryan K. Owner > "They will not let me speak to a supervisor, and no one understands the complexity of the issue we're..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180) EM Erica M. Client Care Coordinator - Licensed Professional Counselor > "It is user friendly and allows us all of the features that we need to run smoothly." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6695640) TW Todd W. Escrow Manager > "Setup could be difficult, had trouble with some dropped calls" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6744467) KH Karen H. Attorney > "Decent value for the money and relatively reliable and clear system." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7079112) Daria J. Marketing Associate > "It takes way too long to respond to any inquiry. Upon migration to our company we had someone from..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) BE Brittany E. negotiator > "This helps with everyday communication." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005) RK Ryan K. Owner > "Great communication when your talking to sales, but once you sign up, you get the worst treatment ever." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6688180) CS Connor S. Brokerage Operations Associate > "It's easy to use their admin portal and customize it to your preference." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898) TH Taralyn H. RCM Manager > "I haven’t been able to locate my sent faxes." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6844409) KDD Kent Dominic D. Sales and Marketing > "I like that it can be integrated into HubSpot." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6672358) EH Evan H. Sales associate > "My phone rings constantly when I’m off. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602) MT Michelle T. Operations Manager > "Overall, every experience that I have had with RingCentral Contact Center has been a positive one and..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6639003) SB Srushti B. Administrative assistant > "Setup was bit complicated and needed IT help." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6758789) DG Dawn G. Child Care Registrar > "I love having this app rather than a land line." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6629379) SC Sam C. Dispatcher > "There is not much else to dislike about this service." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7034893) AA Angelica A. Team Lead > "Despite being expensive Ring Central offers value for your money." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894) EL Evelyn L. Operations Manager > "Their support center was terrible, and their price was high." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183) JG Jamie G. Radiology Supervisor > "I liked that screen layout was pleasing to the eye." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6804440) JM Jasmine M. Analyst > "I don’t think it was super easy to use for a beginner" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6536870) CN Carli N. Scheduler > "Phone quality was always good." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7066530) JC Jennifer C. Controller > "You can't just cancel online." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) VR Verified Reviewer BDM > "The app and the site are very easy to navigate. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7073736) RP RYAN P. Senior Account Executive > "Can not transfer calls or join 3rd part y to calls." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6248220) Sera A. Realtor > "Good custumer support and no issues." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7095130) Daria J. Marketing Associate > "Some functions are not easy to understand and sometimes the app wouldn't allow more than 10 people in..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) PD Paul D. Education consultant > "Quality is clear, easy to navigate and intuitive GUI." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6590722) JS Jessica S. Customer Experience Manager > "Call listening was not up to standard and we had to take on another company to be able to assist with..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___5085431) MS Michelle S. General Manager > "During the chats, they are professional and friendly." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6612314) OF Osman F. Marketing Support Manager > "Sometimes it is difficult to integrate with different softwares" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6179842) VR Verified Reviewer Dispatcher > "This feature facilitates effortless communication with team members and clients alike." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6353025) AA Ash A. Director > "horrible experience terrible service just bad" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6709147) EL Evelyn L. Operations Manager > "In terms of the application and features, they were good. " [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183) Daria J. Marketing Associate > "There are some bugs that really need to be fixed." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) AA Angelica A. Team Lead > "Love the transcript voice messages!" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6493894) CL Carter L. Cost reduction consultant > "Pricing gets out of control the higher your package gets" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6299051) TL Tung L. Accounting and HR Assistant > "It is positively and adequately complete its purpose for meeting and communication using technology." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6421899) Daria J. Marketing Associate > "that was online and non responsive." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) EH Evan H. Sales associate > "Love the ease of use calls come into the entire team." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6496602) CG Crishna G. Clinical Liaison > "My only prob with web-based is it takes a while to update the call history." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3851471) KDD Kent Dominic D. Sales and Marketing > "I like that it can be integrated into HubSpot." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6672358) VR Verified Reviewer Care Management Supervisor > "I just find that it isnt the most user friendly app." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___2635550) VR Verified Reviewer Client Services Specialist > "Ease of use and the integration with Salesforce is the best feature for me." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___4319886) OF Osman F. Marketing Support Manager > "Sometimes it is difficult to integrate with different softwares" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6179842) CM Coral M. Sales Associate > "RingCX is so easy to use." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7165027) AH Adam H. Service Manager > "We've not found anything about RingCentral that is difficult to use or problematic with integrating..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___3718239) EL Evelyn L. Operations Manager > "It was very complete and easy to use, and the deployment was easy." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6659183) JM Jasmine M. Analyst > "I don’t think it was super easy to use for a beginner" [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6536870) JC Jennifer C. Controller > "It's very easy to upgrade your account." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) CS Connor S. Brokerage Operations Associate > "We had some difficulties with their customer support team as our account managers on file took very..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6537898) MS Matthew S. Victims Advocate > "It certainly gets the job done but I wish there were a way to get the job done easier and faster." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___2873354) BE Brittany E. negotiator > "I do not like that there is so much downtime with RingCX at least once a week the service goes down..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6825005) LL Lidia L. medical assistant > "The reporting and analytics tools offer valuable insights, and the integrations with other business..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7168389) JC Jennifer C. Controller > "If I could give negative stars for customer service, it wouldn't be enough." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6517974) ADCT Allan Del Cris T. Credentialing Specialist > "It provides me all the necesarry things I need with customer engaging activity." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___7000937) Daria J. Marketing Associate > "It takes way too long to respond to any inquiry. Upon migration to our company we had someone from..." [See full review](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#Capterra___6458394) [View Reviews](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) ## User interface No images or videos provided by vendor [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) 4.25 (261) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features VoIP.ms 22/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/203084/VoIP-ms/#features) RingCX Top features 30/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - API - Auto-Dialer - Automated Attendants - Automatic Call Distribution - Autonomous Task Execution - Browser Extension - Callback Scheduling - Call Center Integration - Call Center Management - Call Conferencing - Call Disposition - Caller ID - Caller Profiles - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Screening - Call Scripting - Call Tracking - Call Transfer - Chat/Messaging - Collaboration Tools - Communication Management - Computer Telephony Integration - Conference Calls - Conferencing - Contact Database - Contact Management - CRM - Cross-system Integration - Customizable Caller ID - Customizable Reports - Desk-to-Desk Calls - Employee Directory - Fax Management - Generative AI - Hold Music - Individual Download - Instant Messaging - Interaction Tracking [See all features](https://www.capterra.com/p/242186/RingCentral-Contact-Center/#features) ### Recognition VoIP.ms is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value VoIP Software (2022)  RingCX is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support VoIP.ms Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RingCX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details VoIP.ms - By VoIP.ms - Located in Canada - Founded in 2007 RingCX - By RingCentral - Located in United States - Founded in 1999 ## Popular Comparisons [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $1.1/month Price $25/month 4.7 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-203084/Nextiva-vs-VoIP-ms) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $65/month Price $29/month 4.3 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-242186/RingOver-vs-RingCentral-Contact-Center) [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) vs [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[4.46 (11,159)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) $1.1/month Price $4/month 4.7 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/168668-203084/Microsoft-Teams-vs-VoIP-ms) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)[4.51 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) $65/month Price $90/month 4.3 Features 4.5 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/76768-242186/Cloud-Predictive-Dialer-vs-RingCentral-Contact-Center) [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) vs [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) $1.1/month Price Contact vendor for pricing 4.7 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/203084-218251/VoIP-ms-vs-Wildix) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/)[4.81 (335)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) $65/month Price $25/month 4.3 Features 4.7 4.3 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/29589-242186/CallCenterNOW-vs-RingCentral-Contact-Center) [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) vs [3CX](https://www.capterra.com/p/158704/3CX/)[4.39 (468)](https://www.capterra.com/p/158704/3CX/reviews/) $1.1/month Price $350/year 4.7 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/158704-203084/3CX-vs-VoIP-ms) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.67 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) $65/month Price $15/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/102188-242186/LiveAgent-vs-RingCentral-Contact-Center) [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) $1.1/month Price $29/month 4.7 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/169627-203084/RingOver-vs-VoIP-ms) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Readymode](https://www.capterra.com/p/136728/Readymode/)[4.62 (144)](https://www.capterra.com/p/136728/Readymode/reviews/) $65/month Price $239/month 4.3 Features 4.6 4.3 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136728-242186/Readymode-vs-RingCentral-Contact-Center) [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)[4.78 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) $1.1/month Price $14.99/month 4.7 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-203084/Zoom-Video-Conferencing-vs-VoIP-ms) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[4.25 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $65/month Price $25/month 4.3 Features 4.5 4.3 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-242186/Nextiva-vs-RingCentral-Contact-Center)