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VoIP.ms vs Acefone: Which is a better fit?

Updated on October 27th, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,868 reviews from VoIP users.
% Fit
Missing features
Feature ratings
Online Voice Transmission
4.6
Mobile Access
NA
Call Routing
4.7
Voice Mail
4.8
Call Recording
4.8
% Fit
High performer
Feature ratings
Online Voice Transmission
4.7
Mobile Access
4.6
Call Routing
4.4
Voice Mail
4.4
Call Recording
4.7
User satisfaction
4.8
User reviews692
Ease of use
4.4
Functionality
4.7
Value for money
4.8
Customer support
4.8
4.7
User reviews132
Ease of use
4.6
Functionality
4.6
Value for money
4.7
Customer support
4.7
Price starts from
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service.

We serve Small, Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Daniel D
Founder
5.0

Daniel: Hi, I'm Daniel. I'm a business owner. And I give VoIP.ms five out of five. Click video to see my review. So before I went to VoIP.ms I was using the regular phone systems. And they were quite expensive, especially for the long-distance calls. Then I heard about voice-over IP things, and I kept looking and a lot of them were quite complex. And then I found about VoIP.ms. And their explanation are so clear, so simple. The setup is simple. It's very, very cheap in terms of cost for the system and it's super reliable. And that's what I was looking for. So I chose VoIP.ms because they're super simple to set up and their review were great in terms of stability. And that's what I was really looking for. And in reality, they are super stable and reliable. So I'm really, really happy with that. Creating the account with VoIP.ms is super easy, super simple. The interface is quite straightforward. When it comes to set it up with your actual hardware, that's a bit more complex because obviously, all the hardware are different. But they have a very, very comprehensive Wiki. So you just need to look up what type of hardware you purchased to connect with their voiceover IP service. And then you just follow the step by step and set it up. And they even have very, very neat tips for all the weird things that you can get like at night ring bells that are just fluke over the network and they tell you exactly how to fix that. So it was really great. So if you're looking for a great voiceover IP provider, I really would recommend using VoIP.ms. Just make sure you do your research on the hardware side that you want to purchase because they don't sell hardware. So it's really, you bring your own hardware company. So look up how many ports you need, what types of services you want to have over IP because they have all the services. They have the phone, they have the fax, they have the SMS over IP. So just look up the hardware that you really need. And for the rest, just create your account. It's super easy. And then once you have your account created, you have all the information that you just simply configure into your hardware and that's it. You plug your device and you're done.

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User interface
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3 screenshots

VoIP.ms

26/44
  • Call Disposition
  • Call List Management
  • Call Screening
  • Chat/Messaging
  • Contact Database
  • Contact Management
  • CRM
  • Customizable Reports
  • Fax Management
  • Interaction Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Queue Management
  • Real-Time Analytics
  • Reporting & Statistics
  • SMS Messaging
  • Third-Party Integrations
  • Unified Communications
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Caller ID
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Computer Telephony Integration
  • IVR
  • Live Chat
  • Online Voice Transmission
  • Real-Time Monitoring
  • SIP Trunking
  • Video Conferencing
  • Voice Mail
  • Voicemail Transcription
See All features
Hide VoIP Software Features -

Acefone

Top Features
43/44
Show VoIP Software Features +

Acefone

  • Best Value VoIP
    Software (2023)
  • Best Value VoIP
    Software (2022)
VoIP.ms
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Acefone
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
VoIP.ms
  • By VoIP.ms
  • Located in Canada
  • Founded in 2007
Acefone
  • By Acefone
  • Located in United Kingdom
  • Founded in 2019
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