# Compare Google Contacts vs Bigin by Zoho CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Bigin by Zoho CRM and Google Contacts based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/203196-204998/Google-Contacts-vs-Bigin-by-Zoho-CRM --- # Bigin by Zoho CRM vs Google Contacts Features and Cost Comparison Last updated June 15th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Bigin by Zoho CRMGoogle Contacts2/4 selected [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) [## Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.7 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting Price $7.00/year Value-for-Money 4.7 Functionality 4.5 Ease of Use 4.8 Customer Service 4.5 Reviews Sentiment Based on [733 reviews](#user-reviews) Positive 715 Neutral 16 Negative 2 [## Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.7 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) Starting Price Contact vendor Value-for-Money 4.7 Functionality 4.6 Ease of Use 4.7 Customer Service 4.4 Reviews Sentiment Based on [703 reviews](#user-reviews) Positive 669 Neutral 27 Negative 7 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. ## Summary * * * Key features rated by users Features selected based on 4,442 reviews from contact management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 82%Fit High performer Feature ratings Contact Database 4.6 CRM 4.7 Sales Pipeline Management 4.7 Workflow Management 4.4 Lead Capture 4.5 \--%Fit Missing features Feature ratings Contact Database 4.7 CRM 4.7 Sales Pipeline Management NA Workflow Management NA Lead Capture NA User satisfaction User satisfaction 4.7 User reviews[733](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Ease of use 4.8 Functionality 4.5 Value for money 4.7 Customer support 4.5 User satisfaction 4.7 User reviews[703](https://www.capterra.com/p/203196/Google-Contacts/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.7 Customer support 4.4 Price starts from Price starts from $7Per User, Per Year - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits. Best for Not provided by vendor ## User reviews Pros & cons NG Nabil G. CEO > "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223) VR Verified Reviewer Co-Founder COO > "The platform has limited customization options, which makes it harder to fully adapt the CRM to our specific workflows and business needs. As..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7129766) AK V. VP - Sales > "It is value for money - helps manage my teams pipeline and have a single platform to manage all my leads and team performance." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7064310) Clarisa P. COO > "This can limit the evaluation during the free trial for teams that need stronger process control" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7074280) IP Ibrahim P. Manager > "I have searched a lot of simple, sales pipelines tools, with automations, Bigin by Zoho is the easiest and best in terms of value, and..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7126271) OM Obed M. Operations Manager > "Before Bigin, we struggled to keep track of leads, follow-ups, and deal stages across various spreadsheets, which often led to missed..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253) AB Alison B. Co-Founder > "It was very intuitive and allowed me to set up both my pipelines and contacts in a way that worked for the industry that I'm in." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7070674) TK Tigran K. Owner > "Need integration with Thumbtack, I’m having some difficulties setting up the ability to send SMS, or maybe I just haven’t figured it out yet." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6510191) NG Nabil G. CEO > "Bigin is the perfect 'Goldilocks' CRM—not too complex, not too basic, but just right for small teams focused on closing deals rather than..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7121223) MS Morgan S. Marketing and Sales Manager > "Setting up the automations and workflow can be a little confusing at first when you're looking to create something a little different than..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6452955) RDM Rahul Dev M. CEO > "Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232) Eduard X. Sales and Business Development > "Syncing with non-Zoho tools sometimes feels a bit limited or requires additional effort to configure" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577) AG Amanda G. Office Manager > "Also appreciated that there were lots of templates to start from, and the templates are laid out by teams/groups as well as by industry." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7082309) MA Max A. owner > "Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#SoftwareAdvice___5075943) Tamalyn J. Founder > "Bigin by Zoho CRM has very easy to follow UI for the experienced user and for the inexperienced, the free training sessions and webinars and..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7143213) LT Laurence T. Director > "Some basic feature you would expect, ie native text messaging is not included." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6694387) HB Holly B. Consultant > "Bigin offers a good level of customization, allowing users to tailor fields, stages, and workflows to fit their specific business needs." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6348883) HH Harry H. Co-Founder > "It was frustrating that i encountered some bugs with the system but after speaking to support they were quick to fix." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038132) BL Brendan L. Operations Director > "Where it shines uniquely for me is its ability to be repurposed for any internal process that requires a pipeline - support desk, projects,..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6555330) LJ Luiz J. Diretor > "The limit of dashboard elements and lack of conversion rate" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6647486) NV Natalia V. BDM > "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154) OM Obed M. Operations Manager > "Forms do not allow editing/updating records" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6489253) VR Verified Reviewer CEO > "The customisation options and pipeline management tools are perfect for small to medium-sized businesses, ensuring efficient tracking of sales..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6657447) MM Mathew M. Implementation Consultant > "The feature set is a little lacking, the UI can be confusing at times" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6715078) SB Salma B. Owner > "I especially appreciate the pipeline view, which gives me a clear visual of all my leads and customer interactions, helping me manage my..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6579506) DR Daniele R. Administrative Director > "The platform is a bit cumbersome and requires a bit of a learning curve. But still less than some other platforms." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6789760) VR Verified Reviewer Digital Marketing Specialist > "It’s simple to use, helps manage leads and sales pipelines efficiently, and is ideal for small teams, though some advanced features are..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7113247) AC Adhith C. Director > "Doesnt allow integration with facebook ads forms" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6627121) AD Abhilash D. Assistant Manager > "The integration with other Zoho products and third-party apps is also seamless, enabling businesses to manage their customer relationships..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6432671) Eduard X. Sales and Business Development > "Iy may lack some advanced customization options." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6662577) RDM Rahul Dev M. CEO > "What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232) MR Maksymilian R. Co-owner > "What I miss the most is an overview of the entire email inbox (a view of all emails) so that I can quickly see who opened the email and who..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5080241) Wendell N. Managing Director > "Bigin by Zoho CRM has been a game-changer for our organization, helping us manage customer relationships, track sales pipelines, and automate..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6455246) AB Andrea B. Business and Partnership Associate > "A lot of features that I don't need/won't use - would be nice to be able to remove them completely from home page or even have very basic..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6300812) OD Olu D. CEO > "Streamlining Customer Management: Bigin consolidates all customer information in one place, making it easy to track interactions, manage..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6351309) VR Verified Reviewer COO > "I believe the only thing is the billing for US companies is not very intiutive." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6430064) KvP Kévin P. CEO > "Its integration with other Zoho applications and third-party tools is seamless, providing a cohesive ecosystem for managing various business..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6392455) TC Trevor C. none > "Short trial time if you not into IT systems can take a while to set up" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6543272) NV Natalia V. BDM > "Its mobile app allows us to stay updated during client meetings or fieldwork, which is invaluable in our fast-paced industry." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6586154) MK Madhvendra K. Director > "Some Customisation is not available." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6472422) VR Verified Reviewer President > "Bigin has been a great addition to our daily systems as it keeps all the data in one spot for our contacts." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7085230) PR Parthiv R. Founder > "User access/permissions functionality is not very detailed" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6638775) RDM Rahul Dev M. CEO > "It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6804232) WM Wong M. Property Realtor > "Onboarding is less than ideal." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256) JT June T. owner > "One of Bigin’s strongest features is its mobile app – it’s responsive, well-designed, and allows you to manage your leads on the go." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6768032) LV Laure V. EI > "I cannot add my business email - i will try to contact the sales support" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6478255) PK Peter K. CEO > "It has streamlined our lead and sales management, improved team collaboration, and helped us stay more organized and proactive with clients." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7026574) TK Tre K. Owner > "It took awhile to get my email configure" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6801622) VR Verified Reviewer web developer > "Its intuitive interface makes it simple to track leads and deals, while basic automations help save time on daily tasks." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7038999) SS Stefano S. Freelance > "It's designed for freelancers and small agencies, so it lacks small features like a time tracker." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6044422) WM Wong M. Property Realtor > "Good for tracking leads, contacts, deals, reminders; light automation for repetitive tasks." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7024256) TD Tribhuvan D. BDE > "Too many features are sometimes confusing." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6571231) MB Michael B. Business Dev Manager > "I liked the modular design of the CRM, which allows you to incrementally add on different modules as you scale as a business." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6718087) ND Nick D. VP > "I wasn't able to delete/modify some of the built in pipeline features which meant rebuilding them." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___5048476) BS Brian S. Owner > "Bigin's clean and simple mobile app is also a big win for me when I'm out with clients—highly recommended if you want flexibility without..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733) AC Alexis C. Technologist > "In my case, I use android and I don't have this feature available, I don't know if it's for iOS. How about an integration with LinkedIn?" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4903284) BS Brian S. Owner > "It works exceptionally well on mobile, which is huge for me since I'm often out with clients. If you're a solo service provider or small team,..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7000733) Heather N. CEO > "The way their email toppers and incoming contacts works is a bit cumbersome" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4879746) VR Verified Reviewer Ceo > "You can literally drag-and-drop a deal to the next stage and have the associated automation trigger instantly, which saves significant time." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7046673) RB Robert B. CEO > "Support is slow to respond." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6650010) AK Akash K. Product Manager > "However, there are some limitations, such as fewer customization options and limited integration with widely used tools. Despite these..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6479495) VR Verified Reviewer Marketing Manager CRM > "Limited customizing options, overall not so useful from mobile in our case." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6136387) NB Neha B. BDE > "The tool offers detailed reporting and analytics features, allowing users to track key metrics," [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6436542) HP Helmut P. Geschäftsführer > "When importing companies and contacts using the file structures of the sample files, it is irritating that Bigin does not automatically link..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___4833781) BG Bhanu G. Head of Marketing > "It helped me keep track of all my contacts, follow-ups, and deals in one place." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6863001) KL Kathy L. CEO > "They also need to have a team in the U.S. as they are very difficult to understand through the thick Indian accent on the phone." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6332761) ŁUkasz B. CEO > "The interface is clean, the setup is quick, and it’s a very practical solution for small businesses" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7116133) SN Sunil N. Medical Record Review > "Also, the integrations with other Zoho apps can be a bit tricky to set up." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6248925) DC Dev C. Sales Head > "The performance and speed is good and Im getting good customer support from their sales team as well. And it's a secured platform." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7154964) AI Aswadhram I. Business Development Executive > "That's the only thing I found difficult." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6594945) NG Naveen G. Operations Manager > "The simple, intuitive interface makes it easy for any team member to quickly adapt, streamlining our sales workflow and keeping everything..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6535551) ND Nicole D. Operations Manager > "Bigin does not provide email routing option" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6207661) SM Sergio M. CEO > "Drag-and-drop deal cards simplify daily workflows, and the learning curve for new users is minimal—most team members were up and running..." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6826173) TF Tahli F. Managing Director > "Doesn't integrate with Zoho Books on the free version" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6315760) GM Gaurav M. Admin > "Superb for Early stage business This software allows you to manage all your sales pipline & nurtureing" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___7014176) RC Rick C. President > "Service is lacking. While the product is easy to use, you will have questions and the service is offshore and very very spotty" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6023520) OD Olu D. CEO > "This transparency helps in making informed decisions and prioritizing efforts on high-impact activities, ultimately driving higher sales." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6351309) Sneha Y. Sales Executive > "It seems slow to me sometimes and email options seems less." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6343790) AS Antonio S. Web Designer, SEO, Marketer > "It helps keep lead tracking and deal management organized, and connects smoothly with other Zoho apps." [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6821914) RV Raghu V. Chief Growth Officer > "Lacks automated whatsapp integrations" [See full review](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#Capterra___6160483) [View Reviews](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) KI Kenneth I. Window cleaner > "The things that I like most about google context is the convenience that this software brings to family my phone and every day use it has become..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6554990) RW Rickilee W. Founder > "Occasionally, sync can be unreliable, and handling a very large number of contacts could feel a bit cumbersome" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6656782) Brad A. Owner > "It survives any and all of my phone service changes and works well with iPhone, Android, etc." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257) BC Benjamin C. VP Operations > "It also has occasional syncing issues when using it with other devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6351645) MST Mariane Stephanie T. Manager > "The amazing thing with Google contacts is that it doesn't mater wether you change your phone, tablet or any other device." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7067927) BB Brian B. Owner > "The main disadvantage we have seen, is that every so often I have erased a few contacts and afterward I sign in from another gadget and an is..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4923059) VR Verified Reviewer Case Manager > "I believe with having a google account on every device I use I appreciate being able to find what I need fast and easy." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7086716) NP Narender P. Customer Service Officer > "Nothing to dislike but sometimes the i have 20 contact from same name and its difficult for me to know which one I spoke yesterday" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6612828) JK Justin K. Teacher and Technology Coach > "I like that I can layer each person with personal, business, home, and cell numbers and information." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7015090) VR Verified Reviewer Student > "The least thing I don't like about Google Contacts is it doesn't automatically delete contacts that I don't use, so I have to manually delete them..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553) PA Prasad A. ASE > "In the consumer and business ecosystems of Google, Google Contacts is extensively utilized on Android, ChromeOS, and Google Chrome devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845) SV Shakamudi V. ASE > "One of the downsides of Google Contacts is if any person login our Google account in their mobiles its automatically creating contacts in their..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617) BAF Bogdan Alexandu F. Stock Manager > "Sharing the contact list with colleagues and departments is another plus feature from Google Contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831) VR Verified Reviewer Accountant > "My contact have not been easy to access offline." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6370123) SW Stephanie W. Kids Director > "For the most part, Google Contacts is simple and effective in organizing contact information for people important to me." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911) JD John D. Teacher > "I don't like the fact that so much information about so many people is stored online." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039) PA Prasad A. ASE > "For over 5 years, I've utilized Google Contacts to effortlessly back up my contacts, eliminating any concerns about losing them." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845) Enes Ç. Network Engineer > "Search section of the application is the worst among the other contact apps." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3583886) AB Alison B. Copywriter > "Contacts are synchronised on desktop computer and mobile. When changing mobile phone contacts are not lost as you just add your Google account and..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6208166) MN Martha N. Film trainer > "It's easy to loose contacts when the email is lost or can't remember the password." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462026) PA Prasad A. ASE > "Additionally, Google Contacts automatically backs up your address book within your Google account." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6479845) WP Wasim P. Private Tutour > "The only problem with Google Contacts is that sometimes the contact list does properly sync across all devices connected to the same account." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3475398) RW Rooshan W. Medical officer > "It syncs automatically across my devices, so I always have updated contact information." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868) RV Rachna V. Director > "As such I do not have any least like feature of google contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3819467) Christopher P. Attorney > "It's easy to back up and restore my contacts across devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698) DS Dania S. STUDENT > "I don't like that hackers and scammers are able to send texts on phones from an email address and we can't use contacts to block them." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3025818) IM Ivory M. Training and Technical Assistance Coordinator > "Overall, I have found Google Contacts easy to use and complementary to my use of my company's Google email account." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7020394) SA SUMMER A. Owner > "The only thing I don't like is there appears to be no actual app that can be downloaded onto MAC therefore I always have to have internet to access..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2984823) JD John D. Teacher > "Google contacts keeps contacts serviceable across multiple devices and allows for pictures to be inserted." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039) Andy B. Customer Service Advisor > "I have lost many phones previously, before I started using Google Contacts and had to re add every number manually, which took up a lot of time." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3121072) BR Busol R. Manager > "I love the way I can export to excel and ultimately the way I can send an email to all of the contacts within each group by simply selecting the..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6326945) JB JOSHUA B. Merchandiser > "Sometimes I find it hard to locate Google Contacts on my phone whenever I need to sync my contacts for the 1st time." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2951083) MC Maria C. Owner > "Everything's organized, all the options and settings are easy to use and I can easily share contacts with other people." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6614697) FF Floremie F. Hospital Admin Clerk > "The features that I did't like on this software was the person you contacted they cannot able to reply your message right away through the number..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3162873) CW Chris W. Account Manager > "Google Contacts is a well designed app, it has a user frienly interface and is easy to navigate." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6436014) FF Ferhat F. CEO > "I can't note people's personal preferences in the contacts. And this causes me to forget the things that the other person loves." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3249593) Brad A. Owner > "The value is excellent compared to any other service. " [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7130257) CM Cory M. Photographer > "The only thing that this application lacks is what some might consider to be a minor detail - specifically, the ability to color-code contacts...." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2797298) AV Albert V. Manager > "I want the best contacts management system and this is Google Contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6354575) César C. Computer engineer > "There are times when the names and contacts are deleted, a serious error that happens quite often." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3455757) RW Rooshan W. Medical officer > "Google Contacts is easy to use and keeps all my contacts in one place." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6609868) KT Katherine T. owner > "The only thing that sort of bothers us with Google Contacts is that you certain fields are not on the main "add contact" page, so you have to click..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2769820) LR Lakshman R. IT > "I really enjoy that Google Contacts lets me store and view mobile numbers at all times." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5088092) Sarah C. Speech Language Pathologist > "The software is so invasive and shady about their privacy and permissions, they make everything seem up front with their brightly colored and long..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827836) SW Stephanie W. Kids Director > "The ease of organizing contacts that I frequently communicate with." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6734911) CS Carlo S. Leasing Consultant > "Sometimes it can be confusing when organizing groups of people and the categories u wanna put them in." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2975669) TC Tricia C. UX Designer > "A straightforward tool I love, because it keeps me in touch with most important persons." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6578307) GDC Guy Daniel C. Designer > "I do not like the difficulties of automatic synchronization of contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3510948) Christopher P. Attorney > "It's free and very helpful." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___7052698) JM Judith M. owner > "Some contacts do not make it into the contact list." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3480120) RC Rishabh C. Student > "The Google contact is one of the best way to arrange all your contacts in organised manner and the contact can also sync with Google account so if..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3606308) HH Houston H. Operator > "I have had a few issues with duplicate contacts on my devices." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3289396) AS Ayham S. accountant > "Storing your contacts in one place and restoring them at any time is one of the most prominent features of Google Contacts, plus there is no fear..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3680142) JJ Jessie J. Customer Service Representative > "The only thing I don't like is that it cannot be used with multiple accounts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3340220) JL Jomy L. Asst Professor > "When I lost my Phone Since i had synced all my contacts through Google , i was able to download all contacts directly into the new Phone - This is..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4464799) VR Verified Reviewer Consultant > "The sorting features seem to be a little bit messy and hard to categorize out groups of contacts when collaborating with groups and multiple people..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2435794) Josue Adrian V. Civil Engineer > "It allows you to store relevant information of your saved contacts in the cloud through any mobile device and computer, and it is easy to access..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3614473) DA David A. Financial Services Professional > "Nothing really to complain about with Google Contacts other than it's buried in a sub menu, hard to find." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2928619) KRA Kishore Reddy A. IT > "It's quite straightforward, yet it provides all of the possibilities that I need to keep the contacts book up to date." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___5013099) Byron O. Creative Designer > "The downside is it lacks the functionality of grouping your contacts making sending specific messages to a particular group like work colleagues..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2827421) SS Shivam S. Assistant Category Manager > "Google Contacts allows me to easily share contacts with my friends and colleagues, making it easy to collaborate and share information with team..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4671330) TD Tanuj D. Software Engineer > "It is sometimes a little slow and could take some time to sync up." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___3411119) SV Shakamudi V. ASE > "Google Contacts helps us to automatically backup and store our contacts at one place, it also help to organize contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4712617) ES Emma S. Marketing Specialist > "To me it is not user friendly." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4675327) BAF Bogdan Alexandu F. Stock Manager > "Works very good and makes contact management easy." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6345831) SM Soledad M. UX Designer > "You can't also edit (at least) the name and surname of your contact, so you lost context when you have to change to another page." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2450863) VR Verified Reviewer Student > "The thing I like most about Google Contacts is it keeps my important information in one place." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6031553) SS Shantel S. Customer service representative > "I don't like how it takes long to sync my updates." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3140750) Muteeba N. Recruitment Specialist > "The best thing about this software is that even if you lose your phone, you can easily fetch contact details and update it automatically in the..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4462945) Gem T. Manager > "Sometimes I add contacts more than once, or contacts show up more than once on my phone because of synchronization errors." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2856563) Jessie B. Home Craft Worker > "It collaborates well with other communication apps, where you can do extra, like sending a message on Telegram or making a video call on Google..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4039532) DP Dan P. Creative Director > "Sometimes it glitches and you get overlaps and duplicate contacts, especially if we switch to a new phone or a new computer." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#GetApp___2861671) JD John D. Teacher > "I enjoy its ability to divide contacts into categories." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___6105039) Larisa B. Accountant-general > "Sometimes import / export does not work well, perhaps this is affected by the quality of the Internet connection and the lack of a large amount of..." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2826349) JL Jairo L. Quality assurance specialist > "This app helps me to save phone numbers, addresses and profiles in social media linked to my contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3601383) Alejandro T. General Manager > "I think it ha no features that I don't like... maybe the layout is not the best, but that not very important" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2939633) SS Sachin S. Business Development Manager > "Overall, Google Contacts is a complete solution for Contact Management throughout all devices for real-time synch and backup of contacts." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___4465114) KK Karen K. Teacher > "I have a hard time remembering how to sign into my google account" [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3176684) NI Nikita I. Resident Doctor > "The most valuable feature is the cloud storage and the sync with various devices via just adding the account details." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___3612343) JS Justin S. DevOps Engineer > "Google Contacts succeeds for individual users but fails in an enterprise setting because of the limited scope of sharing." [See full review](https://www.capterra.com/p/203196/Google-Contacts/#Capterra___2841283) [View Reviews](https://www.capterra.com/p/203196/Google-Contacts/reviews/) ## User interface 4.71 (733) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/) 4.71 (703) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Bigin by Zoho CRM Top features 27/32 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Batch Processing - Calendar/Reminder System - Contact Database - CRM - Customizable Fields - Data Import/Export - Document Storage - Drag & Drop - Email Management - Email Tracking - Generative AI - Interaction Tracking - Lead Capture - Lead Management - Pipeline Reports - Prospecting Tools - Role-Based Permissions - Sales Forecasting - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Social Media Integration - Tagging - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#features) Google Contacts 9/32 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Batch Processing - Calendar/Reminder System - Contact Database - CRM - Customizable Fields - Data Import/Export - Document Storage - Drag & Drop - Email Management - Email Tracking - Generative AI - Interaction Tracking - Lead Capture - Lead Management - Pipeline Reports - Prospecting Tools - Role-Based Permissions - Sales Forecasting - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Social Media Integration - Tagging - Task Management - Template Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/203196/Google-Contacts/#features) ### Recognition Bigin by Zoho CRM is recognized as a top-rated tool in 1 Capterra Shortlist reports Google Contacts is recognized as a top-rated tool in 4 Capterra Shortlist reports Best Value Contact ManagementSoftware (2023)  Best Value Contact ManagementSoftware (2022)  ### Deployment & support Bigin by Zoho CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Google Contacts Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Bigin by Zoho CRM - By Zoho - Located in United States - Founded in 1996 Google Contacts - By Google - Located in United States - Founded in ## Popular Comparisons [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,465)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $7/year Price $20/month 4.5 Features 4.4 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-204998/HubSpot-CRM-vs-Bigin-by-Zoho-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,465)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-203196/HubSpot-CRM-vs-Google-Contacts) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/) $7/year Price $25/month 4.5 Features 4.4 4.8 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-204998/Salesforce-vs-Bigin-by-Zoho-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,785)](https://www.capterra.com/p/61368/Salesforce/reviews/) Contact vendor for pricing Price $25/month 4.6 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-203196/Salesforce-vs-Google-Contacts) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,978)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $7/year Price $14/month 4.5 Features 4.3 4.8 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-204998/Zoho-CRM-vs-Bigin-by-Zoho-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Act!](https://www.capterra.com/p/175860/Act/)[3.90 (919)](https://www.capterra.com/p/175860/Act/reviews/) Contact vendor for pricing Price $30/month 4.6 Features 3.9 4.7 Ease of Use 3.9 [View full comparison](https://www.capterra.com/compare/175860-203196/Act-vs-Google-Contacts) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (601)](https://www.capterra.com/p/210630/Kylas/reviews/) $7/year Price $250/month 4.5 Features 4.7 4.8 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-210630/Bigin-by-Zoho-CRM-vs-Kylas) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,978)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Contact vendor for pricing Price $14/month 4.6 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-203196/Zoho-CRM-vs-Google-Contacts) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,828)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $7/year Price $50/month 4.5 Features 4.3 4.8 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-204998/Dynamics-365-vs-Bigin-by-Zoho-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Contact vendor for pricing Price $20/month 4.6 Features 4.3 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-203196/eWay-CRM-vs-Google-Contacts) [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) vs [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/)[4.47 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) $7/year Price $20/month 4.5 Features 4.3 4.8 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152769-204998/eWay-CRM-vs-Bigin-by-Zoho-CRM) [Google Contacts](https://www.capterra.com/p/203196/Google-Contacts/)[4.71 (703)](https://www.capterra.com/p/203196/Google-Contacts/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Contact vendor for pricing Price $15/month 4.6 Features 4.5 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-203196/ActiveCampaign-vs-Google-Contacts)