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Construction Industry
General contractors, subcontractors, construction CPAs, and construction project managers.
They were with me every step of the way supportive and inquisitive; making sure I was making the best use of their product.
Some reports are confusing to read. Customer statements can be hard to understand what you are looking at.
The customer service is awesome, I love that they can log in and help you solve issues that cannot be fixed over the phone.
The past few years have been tough on General Contractors, and in my position I get to see why a lot of the companies in this business fail.
I always get the answers and help I need and it is always from a friendly and courteous person, eager to help. I truly enjoy the C/F Data staff.
When suspending the order for parts, the signature of the client erases. If an update goes wrong, can't get out of it and continue the day.
Their training and support is second to none, and they are available when you need them. The best part is that they will help you until you are completely satisfied.
We purchased Structure almost 20 years ago, and have grown with their ever-changing software upgrades. Change is sometimes hard in an organization, as it tends to disrupt the ordinary flow.
Quite simply, we love FOUNDATION. We get great customer service from real people and a software solution that keeps progressing and enlarging on concepts to help construction companies.
Be prepared to be frustrated during training do to training sequence and poor explanation of why your doing steps.
All things considered, the conversion went smoothly with the help and encouragement of my trainer. I have a new appreciation for the importance of the initial set-up.
I dislike the inability to have "sub jobs" (cannot print CPR by phase/site). I cannot track labor to change orders.
Great functionality out of the box. The ability to easily write our own reports is a huge benefit.
I was disappointed that the Foundation Mobile app didn't have the reporting that our management staff needs to run our jobsites.
Foundation has great graphics, and the Executive Dashboard is wonderful for our company officers that want a quick and easy-to-understand overview.
I had problems with importing information. Foundation was able to assist me in correcting the issue.
STRUCTURE Blue
FOUNDATION
STRUCTURE Blue
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