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TextFree vs RingEX: Which is a better fit?

Updated on January 21st, 2025
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Summary
Key features rated by users
Features selected based on 2,965 reviews from VoIP users.
% Fit
Missing features
Not enough reviews
Feature ratings
Online Voice Transmission
3.5
Mobile Access
NA
Call Routing
NA
Voice Mail
NA
Call Recording
5.0
% Fit
High performer
Feature ratings
Online Voice Transmission
4.4
Mobile Access
4.4
Call Routing
4.4
Voice Mail
4.6
Call Recording
4.6
User satisfaction
4.0
User reviews34
Ease of use
4.4
Functionality
3.9
Value for money
4.3
Customer support
3.7
4.2
User reviews1,201
Ease of use
4.2
Functionality
4.3
Value for money
4.1
Customer support
4.0
Price starts from
One-time payment
Free version
Free trial
--
Monthly subscription
Free version
Free trial
Best for

TextFree is an SMS marketing solution for small to large businesses.

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
video-a273be93-250a-4690-8148-08dbb8a367c5
Sarah B
SaaS Reviewer
4.0

Sarah: My name is Sarah and I am self-employed. I have a small business that is just myself. And I have to rate that scale probably for TextFree, maybe a four. On a day-to-day basis I use TextFree to contact my clients, people that work for me or other people that seek business with me, maybe people want to make corrections and things such as that. Also, it allows me to filter my phone calls better when I use my TextFree number. Most definitely, it would just be the filterization in general because I don't ever have to question if someone is calling my TextFree number for any other purpose other than my business. Every now and then I get a breakthrough call that is maybe from somebody else who previously owned the phone number. Now, that is the only dislike that I would have. I don't have it often though so it's not a huge deal. But every now and then I will get a call like that and normally they leave a message and it's something that's automated so I don't really stress about it.

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video-7b24d6a5-1cb7-4dfa-1ebe-08d9166b3c08
Anjan M
CEO
4.0

Anjan: Hi, my name is Anjan. I'm a managing director. For RingCentral Office, I give it a rating of four out of five. For more reviews like this, click below. The other applications that we considered prior to going with RingCentral were Zoom, Microsoft Teams and Google Hangout. For Zoom, we found the file sharing capability was limited. As I recall, Microsoft Teams really did not meet our needs at all in terms of a collaborative approach, because we were going to have about 25 to 30 people logging in simultaneously. Being able to send and receive files seamlessly through the application while being engaged in a video call did not really match up, and the same thing was with Google. I think the reasons that we chose RingCentral was, number one, cost. It was very, very affordable, more affordable than some of the other enterprise licensing parameters. From an actual application standpoint, we liked the seamless ability to be able to send and receive files back and forth. These were a group of students that we were working with. They were dispersed globally, and I needed to be able to access their submissions and their projects in a seamless manner, and be able to collaborate on them and provide them with feedback, and we found that RingCentral was offering the best opportunity and the platform to do that. RingCentral was extremely easy to integrate. Being a SAS application, there was no major installation or requirement. As a matter of fact, our participants could actually just log in with their browsers, so that was actually really beneficial as well. It also allowed for people that were participating in the seminar, if they had a lower bandwidth or if they did not have adequate internet access in terms of bandwidth, that they could still participate in the RingCentral forum without losing any of the direction or visibility or collaborative efforts that the application itself provides. So those were all great, great things with RingCentral, and again, allowed us to very easily and seamlessly utilize the product. The recommendation that we would give for people using RingCentral is that it is not Zoom. So it is powered by Zoom, it looks a lot like Zoom, but it is not Zoom. So my first learning was the fact that, hey, I can't change the background on this thing very, very easily, or as seamlessly as I could in Zoom. When I actually got over the fact that it is not Zoom, but it is powered by Zoom, the application itself became a lot more usable. Where I recommend people focus on is that collaborative element and being able to sort of transfer files back and forth, collaborate on a project, collaborate on a seminar. Those are things that RingCentral is really known for and can be used for. So not Zoom, but RingCentral has some great features.

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User interface
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TextFree

7/44
  • Access Controls/Permissions
  • Activity Tracking
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Caller ID
  • Call List Management
  • Call Monitoring
  • Call Queues
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Tracking
  • Call Transfer
  • Computer Telephony Integration
  • Contact Database
  • CRM
  • Customizable Reports
  • Fax Management
  • IVR
  • Live Chat
  • Mobile Access
  • Multi-Channel Communication
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Reporting & Statistics
  • SIP Trunking
  • SMS Messaging
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Voice Mail
  • Voicemail Transcription
  • Activity Dashboard
  • Alerts/Notifications
  • Call Recording
  • Chat/Messaging
  • Contact Management
  • Interaction Tracking
  • Online Voice Transmission
See All features
Hide VoIP Software Features -

RingEX

Top Features
35/44
Show VoIP Software Features +
TextFree
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
RingEX
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
TextFree
  • By Pinger
  • Located in United States
  • Founded in 2006
RingEX
  • By RingCentral
  • Located in United States
  • Founded in 1999
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