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DocVilla is used by single provider practices to large medical outpatient clinics. DocVilla is built for multispecialty practices and can be used by physicians, psych, pediatrics, gynecologists, etc.
Medical consultants, clinicians, hospitals, medical clinics, allied health professionals
The system's provision of excellent customer support has been invaluable, ensuring that any issues or queries are addressed promptly and effectively.
I would like for DocVilla to give me the option to email patients when a change is made on their appointment. Sometimes a mistake is made, such as telehealth is booked in Error.
I love everything about it including it's ability to customize and connect with other softwares that we need for marketing. Customer service is super knowledgeable.
The engineering team develops anything that I need and is missing.
Super convenient and super easy to use EHR. I like that it's cloud and web based and can be opened in any device, which the doctors like.
We're grateful for the consistent quality and reliability it offers, and we look forward to continuing our partnership. Thank you for providing such an exceptional solution for our practice's needs.
I have to say my experience with MediOffice has been excellent. The team have been extremely supportive and understanding and helped me with any queries I have had and very quickly.
Some bugs to sort at the beginning with logging out, use of mobile app not working optimally etc, setup of invoicing cumbersome I guess due to healthcode rather than app.
Customer support is amazing. We like the diary, the link with TrustHealth, ease of use, look of the user interface, that we ask for functions and MediOffice say they will consider integrating them.
So far I have not come across anything that poses a problem with how I use the system.
Moving over to medioffice as a company has been very easy, the IT/admin support has been fantastic and any questions we have had have been answered promptly and effectively.
It is a minor inconvenience that you cannot always create shortfall letters whilst allocating a bulk payment when insurers have paid £0 towards an invoice.
The switch over was easy with 15 years of private patient data moved over seamlessly. The platform is intuitive and user friendly, requires less "clicking" to achieve the desired functions.
I have looked at management systems over the years and either found them very difficult to use or very expensive, but MediOffice is ticking the boxes at the moment.
DocVilla
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DocVilla
MediOffice
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