# Compare Entrata vs PayHOA 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Entrata and PayHOA based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/20372-146693/Entrata-vs-PayHOA

---

# Entrata vs PayHOA Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EntrataPayHOA2/4 selected

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

[## Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

BM

Based on [444 reviews](#user-reviews)

Positive

416

Neutral

19

Negative

9

[## PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.7 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

Starting Price

$54.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

GC

Based on [574 reviews](#user-reviews)

Positive

546

Neutral

20

Negative

8

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,975 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Reservations Management

3.5

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.7

Communication Management

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Reservations Management

NA

Rent Tracking

4.6

Channel Management

NA

Online Payments

4.7

Communication Management

\--

User satisfaction

User satisfaction

4.6

User reviews[444](https://www.capterra.com/p/20372/Entrata/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.6

Customer support

4.5

User satisfaction

4.7

User reviews[574](https://www.capterra.com/p/146693/PayHOA/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$54Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Entrata offers enterprise-level property management solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities.

Best for

PayHOA is trusted by board members, homeowners, community association managers, and property managers—serving self-managed and professionally managed communities alike.

## User reviews

Pros & cons

BM

Breyden M.

Operations Support Admin

> "The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810)

BM

Breyden M.

Operations Support Admin

> "Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to fully..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810)

CG

Cameo G.

Leasing Consultant

> "I like that Entrata is an organized system to keep track of incoming leads, and that we can track all communication with prospects and..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

PD

Paris D.

Leasing Consultant

> "Sometimes it feels a little over complicated to do simple things. Or find the location of the call tracker log or something of that..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486)

BM

Breyden M.

Operations Support Admin

> "The integration of modules like maintenance, resident portals, and communication tools adds convenience and reduces the need for..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810)

JR

Jose R.

Leasing Agent

> "It can be slow from time to time but it depends mainly on the flow of traffic you generate. if its a lot its hard for it to process"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263)

BH

Bryan H.

VP Strategic Services

> "The ability to customize reporting and to move columns and add in calculations makes reporting impactful."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054475)

DS

Dori S.

Business Manager

> "No one wants to retype the same lease multiple times. When an applicant cancels, we shouldn't have to make a screening decision in..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864414)

DM

Daniel M.

Service manager

> "I like where you can fill each work order within the app with notes and photos so management can’t say I wasn’t thorough as to what I..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864471)

BR

Brianne R.

Property Manager

> "Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6333564)

PD

Paris D.

Leasing Consultant

> "Also, making custom groups and sending mass text that uses each resident's name is a great feature."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486)

JK

Joe K.

Assistant Property Manager

> "It's very buggy in some areas. Like email templates don't populate as they should when I am doing renewal reminders..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865293)

JR

Jose R.

Leasing Agent

> "Overall it has made work easier for managing my residents and making it easier to keep track of the activity that is done."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263)

NX

Nick X.

Service Technician

> "I am unable to submit videos which i feel is a necessity for plumbing problems. If you’re not tech-saavy, navigating is difficult."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861078)

UmB

Uma maheshwar B.

finance analyst

> "It is well-regarded as an all-in-one solution that helps property managers enhance operational efficiency, improve resident..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322826)

RM

Rickey M.

Service manager

> "Too many restrictions when you're using the mobile app."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

LB

Lauren B.

Transformation and Conversions Director

> "Entrata greatly simplifies property onboardings with its user-friendly interface and comprehensive features, making the process more..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6328860)

AV

Amy V.

Property Management Systems Administrator

> "Too much change in product leaders over certain products that need revamp leading to no change for needed products year after year."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861708)

TS

Tiffany S.

Leasing Manager

> "I like how you can add certain documents and if you have the approval, you can do a lot more."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488)

JA

Joshua A.

Multisite Leasing Agent

> "Also has issues with applying work orders to residents from the dashboard as mentioned above."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486)

CG

Cameo G.

Leasing Consultant

> "Great tutorials, and also self-explanatory so that I was able to click around and learn as I go very easily."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

Mary I.

Resident Services Manager

> "There's also some times that Entrata is extremely slow, and it takes a long time for it to load a new page or load a document you're..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322647)

AT

AHMEDRAZA T.

Senior Accountant

> "The platform combines multiple features in one place, which saves a lot of time and effort."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479)

JH

Juline H.

Community Manager

> "The lack of notification for incoming messages from tenants and prospects."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861376)

TS

Tiffany S.

Leasing Manager

> "I can keep track of leasing and write leases pretty easily."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488)

JA

Joshua A.

Multisite Leasing Agent

> "Lag and slow reports, especially on sites with lots of vacant units."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486)

RM

Rickey M.

Service manager

> "It has been very beneficial for me and my technicians developing communications with residence in a timely fashion"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

AG

Amanda G.

Regional Manager

> "With each added product, it's an added cost, which makes it difficult to sell it to owners."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864400)

UM

Uriel M.

Maintenance Team Lead

> "The mobile version is definitely a 10/10 and not to mention it doesn’t feel like a chore but more like a tool."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522)

AC

Alma C.

Leasing Director

> "Not being able to see a banner at the top of the profiles showing when the next contact is scheduled for."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6689512)

UM

Uriel M.

Maintenance Team Lead

> "What I love about Entrata is how organized it is with work orders and turn schedules."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522)

BW

Brendan W.

Quality control technician

> "The mobile app is buggy is unusable even with a stripped down version of the desktop version."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685459)

RM

Rickey M.

Service manager

> "Very beneficial when it comes to doing move out and other punchlist to turn the unit."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

LM

Landon M.

Assistant Manager

> "So many different random tabs upon tabs that make it rather hard for people starting out to get to know the system"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316824)

JG

Joe G.

Maintenance tech

> "It makes my job easier I don't have to be on the computer when doing work orders all I have to do is look on my phone when walking the..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6869035)

CG

Cameo G.

Leasing Consultant

> "I can't seem to figure out how to set up a follow up schedule with prospects."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

AT

AHMEDRAZA T.

Senior Accountant

> "The navigation is smooth, and it makes managing leases and properties very simple."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479)

MG

Michael G.

Service Manager

> "It just slows down the process and is frustrating."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060705)

MD

Monica D.

Leasing professional

> "I like that Entrata shows you which task is urgent; it helps me stay organized. When I complete all my tasks, I like to see that the..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6495642)

SF

Sonali F.

Junior accountant

> "Some reports its so complicated how to download."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543)

CB

Clara B.

Property Manager

> "The system was easy to use and efficient for property management needs as a property manager for day to day needs"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054600)

RC

Rolanda C.

Regional Manager

> "where they really need to improve is the outgoing and incoming calls does not integrate into the platform"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6712268)

NJ

Nick J.

Director of Accounting

> "I have been able to save a lot of time with the various reports they allow to be uploaded with a csv!"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427)

CS

Chelsie S.

Maintenance Administrative Assistant

> "I have to now put a note before or after I delete something because my deletion notes no longer transfer."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667)

KB

Karina B.

Property Manager

> "Entrata is easy to use, and we value the support we receive whenever we call with questions and the quick solutions provided."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058461)

EB

Elaine B.

Property Accounting Manager

> "Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's rarely..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859)

CB

Croy B.

Senior Leasing Specialist

> "It's easy to find tabs regarding lead management and functions quickly."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054572)

SF

Sonali F.

Junior accountant

> "So difficult to check when there is a difference."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543)

BL

Brandon L.

Community Concierge

> "Entrata is very useful in tracking resident items, such as packages and work orders."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316730)

CC

Colson C.

Founding Partner

> "Fairly steep learning curve - report contents are not well explained so you have to do a lot of digging around initially to find what..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477257)

VS

Valeri S.

Community Manager

> "Easy to navigate also easy to follow because All you have to do is go to the next option and if you make a mistake you can just cancel..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483)

LH

Luke H.

Property Manager

> "That it doesn't work well to do accounting for our management company (accounting for the properties work fine)"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685470)

TS

Timofey S.

Service supervisor

> "I like the way the App is set up, I don't have to constantly log into it with my password each time i open it and it runs way smoother..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678718)

SK

Sadhna K.

Property Accountant

> "Sometime if we did not type the exact report name it does not provide us the report."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6686701)

AS

Amanda S.

Community Manager

> "very easy to navigate and the reports are easy to pull , I love that right when you log into the dashboard you can see everything you..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062924)

DJ

Derrek J.

Maintenance Supervisor

> "We also have issues with the make readies being available or posted correctly in the app."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477102)

VS

Valeri S.

Community Manager

> "It is easy to learn and I have had a great experience also would like for the training videos to be more acssesible."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483)

VR

Verified Reviewer

Operations Associate

> "The response times for placing a ticket with Entrata's Support Team are currently slow."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316904)

EC

Eric C.

Property Management

> "It is easy to navigate. When we need assistance it does not take long to get ahold of an actual person, I love that!"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060260)

JP

Jolene P.

Property Manager

> "The only con is some of the residents struggle with the application and processing payments."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6687264)

VR

Verified Reviewer

Operations Associate

> "Additionally, the support offered for setup, integrations, and inquiries is exceptional, delivering comprehensive assistance as needed."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316904)

MW

Mindy W.

Property Support Manager

> "Occasionally, the system will run slowly, which of course impacts our entire company’s productivity."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6485175)

EB

Elaine B.

Property Accounting Manager

> "User friendly, compatability, excellent customer service, fantastic features and tools. Reporting that is easily customizable by the..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859)

AG

Aron G.

Resident Coordinator

> "Having to create a new email for the same lead can sometimes be challenging."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6486281)

CG

Cameo G.

Leasing Consultant

> "Overall, I like the system with Entrata, it is user friendly, especially for beginners."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

NJ

Nick J.

Director of Accounting

> "Integration is an issue sometimes."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427)

CS

Chelsie S.

Maintenance Administrative Assistant

> "I spend most of my days helping people fix errors they are running into with both Entrata and Vendor Access."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667)

EG

Emily G.

Leasing Agent

> "There is some glitching every once in a while that needs some work."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477109)

HH

Heather H.

Assistant Community Director

> "They are always friendly and help in a timely manner as well as follow up to make sure we are good."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062817)

GB

Gerardo B.

Maintenance Supervisor

> "Entrata 3rd party calls the wrong people when maintenance is been on call. "

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322633)

KC

Kaelan C.

Assistant Manager

> "Accounting features, from resident ledgers to rent tracking to yearly budgeting, are also powerful and easily customizable to anything..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6186085)

DJ

Derrek J.

Maintenance Supervisor

> "There are issues with the inspections and charges that we have some across."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477102)

BM

Biswajit M.

Engineer

> "Lease tracking, Occupancy Management, Rental tracking, and online payments are the best features to make your work easier."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___4708028)

AK

Amanda K.

Senior Property Manager

> "Sending residents applications and leases to sign has created confusion and most of the time prompts them to start a new application or..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___4715812)

IC

Indiasia C.

Assistant Business Manager

> "I really like being able to go through the history of our messages and having the option to re-send them."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685453)

JR

JULIE R.

office asst

> "the panini gets jammed and will not reboot"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6321413)

TP

Toni P.

Leasing Agent

> "I like the organization it brings when receiving leads and reaching out to prospects."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865350)

YR

Yesenia R.

Leasing

> "Entrata can experience a lot of glitches."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316703)

JS

Jillian S.

Regional Manager

> "Being able to offer them streamline services with work orders, application processes and different payment options, proves that a..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___4705082)

AM

Alicia M.

Leasing professional

> "Our payments were not intergrading in yardi"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6484716)

[View Reviews](https://www.capterra.com/p/20372/Entrata/reviews/)

GC

Ginger C.

Board Secretary

> "Its a great centralized hub for all of our HOA documents, finances and communications, as we're a self managed HOA of 20 units that didnt want a lot of..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7024373)

AC

Alex C.

Manager

> "It does not allow formatting within ballot descriptions — no spacing, no bold text, and everything appears in one continuous paragraph."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

CC

Caryn C.

President, Board of Directors

> "It's helped us organize our work orders and resident communications while offering an easy online payment option for residents. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7049551)

RH

RaeAnne H.

Community Association Manager HOA Management

> "This forced transition into unfamiliar areas of the software is frustrating, especially during budget season, which highlights a disregard for user experience..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The mail room, integrated bill payment processing, public websites through Weebly, 1099 and tax filing services, and robust communication tools—including mass..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Additionally, the requirement for multiple bank integrations, even after initial setup, demonstrates a lack of responsiveness to customer needs."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

KB

Kevin B.

President

> "It has worked great -easily communicate with the homeowners through email/ mail/ phone using the platform, easily collect assessments, and generate reports."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6854929)

MM

Mitchell M.

Asset Manager

> "There is only one major drawback to PayHOA and that is the fact my owners cannot make a prepayment via an online payment."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7082082)

EG

Ebrahim G.

Treasurer

> "The automated payment reminders and ACH features have reduced the back-and-forth with owners and helped us stay on top of dues collection."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

SC

Sandra C.

CFO

> "Sometimes the interface is not user friendly. When a CD is closed out and transferred to another account, it results in double entries, which is annoying."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7025526)

MP

Michael P.

President

> "We have a very small community, 29 total condos, and Pay HOA has allowed us to operate without incurring the high costs of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

EG

Ebrahim G.

Treasurer

> "That said, the inability to connect our bank account (Salem Five Business) for automatic transaction syncing has added some manual work on the financial side."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

CK

Catherine K.

Retired

> "Customer support is fantastic - using rhe built in tool or scheduling a quick 15 min video training session are extremely helpful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7083680)

SS

Stacy S.

Resident

> "Our financial reports are unable to be run reliably still (2 months now) and many entries are double entry."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

AB

Anisa B.

HOA Board Secretary

> "It integrates all our needs in one place, from payments to communications and records."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080375)

DM

Dennis M.

Treasurer

> "In addition, PayHOA lacks aspects of automation other online accounting programs have typically, such as Recurring Journals for such things as monthly..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6563949)

SH

Stuart H.

Treasurer

> "PayHOA helps you to invoice residents, manage accounts, provides a collection point for all your HOA documents - everything you need to be successful."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717683)

GG

Greg G.

Retired

> "We currently have no transactions flowing from our bank for the last two weeks and still have no eta."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

HB

Hilary B.

Association Director

> "PayHOA allows us to quickly and easily process our billing, complete mass mailings, and print out member statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

VC

Vincent C.

President

> "Its hard to manage accounting... balance does not true up the way cash accounting would expect..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7086249)

ST

Steve T.

Treasurer

> "Our HOA adapted easily to the format and we use it for everything - financials, assessments, payables, document repository, communications, etc."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717643)

MC

Mark C.

President

> "We have not figured out the Homewise application yet nor have we done the website and transferred our domain name. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073842)

AH

Andrea H.

HOA Board President

> "I do like having a system that the entire HOA can have access to, make online payments, receive notifications and bills, and also where we can post important..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6724455)

JB

Jordan B.

Cost Analyst

> "PayHOA does offer the training course, and I believe there isn't an additional charge for it, but like I said, I wasn't able to attend for my own reasons."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

KM

Katie M.

Community Manager

> "Homeowners are able to see their accounts in real time and make payments. When we have a question, the search tab is super helpful. If we cannot find the..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718212)

WR

Wayne R.

Treasurer

> "Not having 30-60-90 notices sent out to owners with late charges attached."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7059324)

JB

Jordan B.

Cost Analyst

> "The support team is dedicated and friendly when working with the board to resolve issues, and even found an issue I wasn't aware of while we were going through..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7080181)

AA

Annemarie A.

Secretary

> "Some of the billing/invoice procedures cause us some issues."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7081725)

AC

Alex C.

Manager

> "On top of that, the help articles have been a tremendous resource for residents, making it easy for them to find answers quickly without needing direct..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "While PayHOA offers strong overall value, there are still some system bugs that can create frustration."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

AC

Alex C.

Manager

> "The ongoing upgrades show that the company is actively developing and listening to feedback, which gives confidence that current issues will be resolved."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "As treasurer, this has been a real limitation—it means I have to manually enter or upload transactions instead of having them synced automatically."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

MJ

McKenzie J.

Executive Director of Portfolio Management

> "The oh-so-simple design literally allows anyone with even basic computer skills to quickly utilize the system fully with minimal training."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6784927)

GB

Gene B.

President

> "For 10 years I heard the management company say we couldn't go with electronic communications or we couldn't send payment reminders before late fees were..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7004006)

VL

Vencent L.

CEO

> "We believe that PayHOA has been well received by the office as end users, assisting with providing a streamline path to completing daily activities, and its..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

PQ

Paula Q.

Secretary

> "Not being able to modify the invoices to include information and having to send it a letter with the invoices to include that info. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717626)

VL

Vencent L.

CEO

> "The platform has positively impacted HOA operations by improving financial tracking, accessibility, and user engagement. While some community members have yet..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6721854)

MP

Michael P.

President

> "Some homeowners, due to their age and inexperience, have difficulty entering info."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7022593)

SE

Samantha E.

Secretary

> "The new features such as the petition and ballot/voting section are going to come in handy!"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7031859)

GI

Gary I.

Treasurer

> "The only con has been an occassional incompatibilty issue with Firefox when generating consecutive emails. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6834412)

AC

Alex C.

Manager

> "The system is user-friendly, well-supported by helpful documentation, and backed by a responsive support team."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EG

Ebrahim G.

Treasurer

> "It’s a bit surprising that a tool designed for HOAs wouldn’t support more regional banks, especially for business accounts."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7013543)

VR

Verified Reviewer

HOA Board

> "My overall experience with PayHOA is very good and I really encourage small community who wants to manage HOA themself to leverage it, it is pretty cheap..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7073855)

GG

Gary G.

President of HOA

> "Also, for some reason, expense transactions stopped being listed in transactions although income transactions still were listed. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7016129)

JM

Jaci M.

Board of Directors, Secretary

> "As a Board member it has been an excellent tool for communicating with members (e.g. easily send an email or text, send invoices, receive owner requests, etc)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6749656)

WP

William P.

Retired

> "The layout, means of accessing information, and nomenclatures are not particularly intuitive, which makes the site difficult to learn and navigate."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747167)

KC

Kendra C.

Treasurer

> "The lockbox feature is great, processing expense payments through Payables is easy, and it has decreased the necessary time for our HOA volunteers."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717855)

TS

Tiffany S.

President

> "The structure of the Budgeting tab can be a bit confusing when trying to add new line items to consider in the budget."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6719263)

DM

Daniel M.

HOA President

> "Great communication platform and covers all key operational processes for us. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7076443)

JA

Jeanine A.

HOA board president

> "Their service staff is willing to answer questions or direct us to how-to videos if necessary. When our management company let us go due to financial issues,..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747546)

VR

Verified Reviewer

HOA BOD President

> "As the President of my neighborhood HOA, the Return on Investment is excellent and we now have tools to run a professional neighborhood HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

TO

Terry O.

Director

> "Not able to chose a autopay date of your choice it only uses the set payment due date from the invoicing process."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717684)

AA

Anthony A.

Treasurer

> "The ability to directly access our homeowners has saved a lot of headaches for us and the people of our neighborhood. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7010921)

AC

Alex C.

Manager

> "There have been issues with exporting financial statements."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7096710)

EB

Eric B.

HOA president

> "The HOA's treasurer asked to try a new platform for better invoicing, and after free trials on several platforms, we settled on PayHOA as the one that checked..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718207)

BB

Brooke B.

Architect

> "Bank information system is difficult to add if you don’t have online access to your account."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6851200)

MP

Mark P.

Treasurer

> "PayHOA provides an economical solution for our 40-home HOA, giving us control without the high cost of a management company."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

JS

Julie S.

Administer

> "Hard to link compliance to homeowners profiles, hard for homeowners to change payment maximum for homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6758802)

CR

Catherine R.

Member

> "It's Good for receiving email blasts from the community management board"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

CR

Catherine R.

Member

> "Probably my biggest problem is unsolicited emails"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7108051)

RH

Ryan H.

Treasurer

> "By switching to PayHOA we were able to eliminate spending to HOA management companies and bring everything in house for quick and easy management for all..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6718333)

EM

Emily M.

Homeowner Support and Accounting

> "The financial packets and categorizing seem to be a little off, specifically the account credits not counting towards actuals."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6367248)

LH

Lisa H.

HOA treasurer

> "At the time of this writing, using this bank (specializing in collecting dues) also gives you a discount on your Pay Hoa subscription. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747505)

KW

Kenneth W.

President

> "So far, although it is not PayHOA's fault, we have only gotten 50% of the neighborhood to sign up, which makes communication more difficult."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6887788)

RH

RaeAnne H.

Community Association Manager HOA Management

> "Now, I'm in a rush to find another company that doesn't charge exorbitant onboarding fees so I can get on a more reliable platform."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7027296)

MP

Mark P.

Treasurer

> "Being an online service, there is no opportunity for face to face interaction however I have to say that we did not experience that even with the local company..."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717789)

Bill V.

Treasurer

> "It's a complete solution that allows us to easily manage all of the administration of our HOA."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6865332)

GA

Guy A.

President

> "For example, checks have been canceled without notice, leading to frustration with vendors or for some support issues (vendor page not working)"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717791)

LG

Linda G.

Treasurer

> "Our POA is purely a volunteer board and we all have our own careers, this has saved us countless hours of intensive work on reports, mailings, billing, etc. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6753575)

ES

Ethan S.

Owner

> "We had to drive to our property managers office to make monthly payments before, what a nightmare."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6866788)

GG

Greg G.

Retired

> "Overall I love the features of the software and the fact I can access it from anywhere and from any device."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7079595)

IR

Iulia R.

Vice President

> "Sometimes the online bookings are sold out and need to wait the next day or days to book an appointment with support staff."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6500269)

AS

AC S.

president

> "PayHOA is good portal for small HOA's because it simplifies/reduces the burden to manage dues, fees, and communications"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6729201)

JD

Joanne D.

Treasurer

> "The reaccuring invoices do not send correctly and are worded weird when sent to homeowners."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6747061)

SS

Stacy S.

Resident

> "The AI aspect for support has been a great asset as well for us on weekends."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7107857)

Jamie B.

HOA Board

> "I keep looking for thigs to complain about but they have fixed all the normal gen1 or gen2 things"

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6852774)

VR

Verified Reviewer

HOA BOD President

> "The PayHOA team are very responsive and dedicated to resolving any programming issues or mis-connections. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___7070456)

CB

Carrie B.

HOA President

> "We have a few issues with duplicates that we log vs. import from our bank."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6727866)

JM

James M.

Controller

> "There are many features we like too - texting, email, surveys, tags, violations, and pictures. "

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717829)

HB

Hilary B.

Association Director

> "Parts of the platform are changed and updated without notifying customers, which negatively affects the user experience."

[See full review](https://www.capterra.com/p/146693/PayHOA/#Capterra___6717748)

[View Reviews](https://www.capterra.com/p/146693/PayHOA/reviews/)

## User interface

4.57 (444)

4.66 (574)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Entrata

Top features

28/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/20372/Entrata/#features)

PayHOA

26/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/146693/PayHOA/#features)

### Recognition

No recognitions have been awarded to Entrata

No recognitions have been awarded to PayHOA

### Deployment & support

Entrata

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

PayHOA

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Entrata

-   By Entrata
-   Located in United States
-   Founded in 2003

PayHOA

-   By Pay HOA
-   Located in United States
-   Founded in 2008

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[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (499)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.5

Features

4.8

4.5

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/20372-166893/Entrata-vs-Innago)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Easy HOA](https://www.capterra.com/p/237509/Easy-HOA/)[4.64 (97)](https://www.capterra.com/p/237509/Easy-HOA/reviews/)

$54/month

Price

$49/month

4.6

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/146693-237509/PayHOA-vs-Easy-HOA)

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

vs

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[4.22 (327)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/)

Contact vendor for pricing

Price

$1/month

4.5

Features

4.1

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/20372-164741/Entrata-vs-Yardi-Breeze)

[PayHOA](https://www.capterra.com/p/146693/PayHOA/)[4.66 (574)](https://www.capterra.com/p/146693/PayHOA/reviews/)

vs

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.48 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

$54/month

Price

$62/month

4.6

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/47428-146693/Buildium-Property-Management-Software-vs-PayHOA)