---
title: "Compare Entrata vs Hemlane 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Entrata and Hemlane based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/20372-147198/Entrata-vs-Hemlane"
page_type: "comparison"
language: "en"
---

# Entrata vs Hemlane Features and Cost Comparison

Last updated September 17th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EntrataHemlane2/4 selected

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

[## Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

BM

Based on [444 reviews](#user-reviews)

Positive

416

Neutral

19

Negative

9

[## Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.8 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

Starting Price

$36.50/month

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

Based on [226 reviews](#user-reviews)

Positive

220

Neutral

4

Negative

2

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 4,200 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

65%Fit

Missing features

Feature ratings

Channel Management

NA

Communication Management

NA

Accounting

4.6

Financial Reporting

4.6

Document Management

4.7

72%Fit

Not enough reviews

Feature ratings

Channel Management

\--

Communication Management

4.5

Accounting

4.2

Financial Reporting

4.6

Document Management

4.8

User satisfaction

User satisfaction

4.6

User reviews[444](https://www.capterra.com/p/20372/Entrata/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.6

Customer support

4.5

User satisfaction

4.8

User reviews[226](https://www.capterra.com/p/147198/Hemlane/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$36.50Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Entrata offers enterprise-level property management solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities.

Best for

Designed for landlords, brokerages, and property managers looking to streamline rental operations, reduce overhead, and scale efficiently.

## User reviews

Pros & cons

BM

Breyden M.

Operations Support Admin

> "The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810)

BM

Breyden M.

Operations Support Admin

> "Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to fully..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810)

CG

Cameo G.

Leasing Consultant

> "I like that Entrata is an organized system to keep track of incoming leads, and that we can track all communication with prospects and..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

PD

Paris D.

Leasing Consultant

> "Sometimes it feels a little over complicated to do simple things. Or find the location of the call tracker log or something of that..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486)

BM

Breyden M.

Operations Support Admin

> "The integration of modules like maintenance, resident portals, and communication tools adds convenience and reduces the need for..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810)

JR

Jose R.

Leasing Agent

> "It can be slow from time to time but it depends mainly on the flow of traffic you generate. if its a lot its hard for it to process"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263)

BH

Bryan H.

VP Strategic Services

> "The ability to customize reporting and to move columns and add in calculations makes reporting impactful."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054475)

DS

Dori S.

Business Manager

> "No one wants to retype the same lease multiple times. When an applicant cancels, we shouldn't have to make a screening decision in..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864414)

DM

Daniel M.

Service manager

> "I like where you can fill each work order within the app with notes and photos so management can’t say I wasn’t thorough as to what I..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864471)

AC

Alma C.

Leasing Director

> "Not being able to see a banner at the top of the profiles showing when the next contact is scheduled for."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6689512)

PD

Paris D.

Leasing Consultant

> "Also, making custom groups and sending mass text that uses each resident's name is a great feature."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486)

JK

Joe K.

Assistant Property Manager

> "It's very buggy in some areas. Like email templates don't populate as they should when I am doing renewal reminders..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865293)

JR

Jose R.

Leasing Agent

> "Overall it has made work easier for managing my residents and making it easier to keep track of the activity that is done."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263)

BW

Brendan W.

Quality control technician

> "The mobile app is buggy is unusable even with a stripped down version of the desktop version."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685459)

MD

Monica D.

Leasing professional

> "I like that Entrata shows you which task is urgent; it helps me stay organized. When I complete all my tasks, I like to see that the..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6495642)

NX

Nick X.

Service Technician

> "I am unable to submit videos which i feel is a necessity for plumbing problems. If you’re not tech-saavy, navigating is difficult."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861078)

TS

Tiffany S.

Leasing Manager

> "I like how you can add certain documents and if you have the approval, you can do a lot more."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488)

RM

Rickey M.

Service manager

> "Too many restrictions when you're using the mobile app."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

CG

Cameo G.

Leasing Consultant

> "Great tutorials, and also self-explanatory so that I was able to click around and learn as I go very easily."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

RC

Rolanda C.

Regional Manager

> "where they really need to improve is the outgoing and incoming calls does not integrate into the platform"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6712268)

AT

AHMEDRAZA T.

Senior Accountant

> "The platform combines multiple features in one place, which saves a lot of time and effort."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479)

CS

Chelsie S.

Maintenance Administrative Assistant

> "I have to now put a note before or after I delete something because my deletion notes no longer transfer."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667)

TS

Tiffany S.

Leasing Manager

> "I can keep track of leasing and write leases pretty easily."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488)

AV

Amy V.

Property Management Systems Administrator

> "Too much change in product leaders over certain products that need revamp leading to no change for needed products year after year."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861708)

TS

Timofey S.

Service supervisor

> "I like the way the App is set up, I don't have to constantly log into it with my password each time i open it and it runs way smoother..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678718)

JA

Joshua A.

Multisite Leasing Agent

> "Also has issues with applying work orders to residents from the dashboard as mentioned above."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486)

RM

Rickey M.

Service manager

> "It has been very beneficial for me and my technicians developing communications with residence in a timely fashion"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

LH

Luke H.

Property Manager

> "That it doesn't work well to do accounting for our management company (accounting for the properties work fine)"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685470)

UM

Uriel M.

Maintenance Team Lead

> "The mobile version is definitely a 10/10 and not to mention it doesn’t feel like a chore but more like a tool."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522)

SK

Sadhna K.

Property Accountant

> "Sometime if we did not type the exact report name it does not provide us the report."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6686701)

UM

Uriel M.

Maintenance Team Lead

> "What I love about Entrata is how organized it is with work orders and turn schedules."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522)

JP

Jolene P.

Property Manager

> "The only con is some of the residents struggle with the application and processing payments."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6687264)

RM

Rickey M.

Service manager

> "Very beneficial when it comes to doing move out and other punchlist to turn the unit."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

JH

Juline H.

Community Manager

> "The lack of notification for incoming messages from tenants and prospects."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861376)

JG

Joe G.

Maintenance tech

> "It makes my job easier I don't have to be on the computer when doing work orders all I have to do is look on my phone when walking the..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6869035)

JA

Joshua A.

Multisite Leasing Agent

> "Lag and slow reports, especially on sites with lots of vacant units."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486)

AT

AHMEDRAZA T.

Senior Accountant

> "The navigation is smooth, and it makes managing leases and properties very simple."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479)

BR

Brianne R.

Property Manager

> "Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6333564)

CS

Chelsie S.

Maintenance Administrative Assistant

> "I spend most of my days helping people fix errors they are running into with both Entrata and Vendor Access."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667)

AG

Amanda G.

Regional Manager

> "With each added product, it's an added cost, which makes it difficult to sell it to owners."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864400)

UmB

Uma maheshwar B.

finance analyst

> "It is well-regarded as an all-in-one solution that helps property managers enhance operational efficiency, improve resident..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322826)

CG

Cameo G.

Leasing Consultant

> "I can't seem to figure out how to set up a follow up schedule with prospects."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

KC

Kaelan C.

Assistant Manager

> "Accounting features, from resident ledgers to rent tracking to yearly budgeting, are also powerful and easily customizable to anything..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6186085)

MG

Michael G.

Service Manager

> "It just slows down the process and is frustrating."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060705)

LB

Lauren B.

Transformation and Conversions Director

> "Entrata greatly simplifies property onboardings with its user-friendly interface and comprehensive features, making the process more..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6328860)

SF

Sonali F.

Junior accountant

> "Some reports its so complicated how to download."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543)

IC

Indiasia C.

Assistant Business Manager

> "I really like being able to go through the history of our messages and having the option to re-send them."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685453)

SF

Sonali F.

Junior accountant

> "So difficult to check when there is a difference."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543)

CB

Clara B.

Property Manager

> "The system was easy to use and efficient for property management needs as a property manager for day to day needs"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054600)

MM

Marilyn M.

Property Manager

> "Entrata made multiple changes which would not make the system any easier. "

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6744355)

NJ

Nick J.

Director of Accounting

> "I have been able to save a lot of time with the various reports they allow to be uploaded with a csv!"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427)

BL

Breyonce L.

Leasing Professional

> "My main con in regards to Entrata is that it will not allow you to have access to past residents or their accounts/ledger."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6035954)

KB

Karina B.

Property Manager

> "Entrata is easy to use, and we value the support we receive whenever we call with questions and the quick solutions provided."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058461)

NS

Nancy S.

Concierge

> "When I enter the apartment number if you don't enter it exactly the right numbers with the 0 included it does not let you go any..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6044588)

CB

Croy B.

Senior Leasing Specialist

> "It's easy to find tabs regarding lead management and functions quickly."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054572)

Mary I.

Resident Services Manager

> "There's also some times that Entrata is extremely slow, and it takes a long time for it to load a new page or load a document you're..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322647)

JB

Jason B.

Community Manager

> "I've used the main three property management software platforms available and Entrata is by far the best in regards to ease of use,..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685838)

MJ

Mike J.

CEO

> "My experience is that a debit card cannot be distinguished from a credit card by Entrata, yet the rep told me I needed to check with my..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6200471)

VS

Valeri S.

Community Manager

> "Easy to navigate also easy to follow because All you have to do is go to the next option and if you make a mistake you can just cancel..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483)

TM

Teresa M.

Leasing consultant

> "I sometimes have trouble uploading certain documents"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6495555)

AS

Amanda S.

Community Manager

> "very easy to navigate and the reports are easy to pull , I love that right when you log into the dashboard you can see everything you..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062924)

NJ

Nick J.

Director of Accounting

> "Integration is an issue sometimes."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427)

VS

Valeri S.

Community Manager

> "It is easy to learn and I have had a great experience also would like for the training videos to be more acssesible."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483)

LM

Landon M.

Assistant Manager

> "So many different random tabs upon tabs that make it rather hard for people starting out to get to know the system"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316824)

AC

Alma C.

Leasing Director

> "Entrata also consistently delivers updates and improvements that enhance usability & performance."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6689512)

MM

Marilyn M.

Property Manager

> "I have been in property management for over 30 years and this is the worst software program that I have ever had to use."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6744355)

EC

Eric C.

Property Management

> "It is easy to navigate. When we need assistance it does not take long to get ahold of an actual person, I love that!"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060260)

JB

Jason B.

Community Manager

> "It is not as easy to manage as the other parts of the program."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685838)

CG

Cameo G.

Leasing Consultant

> "Overall, I like the system with Entrata, it is user friendly, especially for beginners."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

CS

Chelsie S.

Maintenance Administrative Assistant

> "The redundancy."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667)

LL

Lola L.

Leasing Professional

> "Entrata is easy to navigate and very helpful when it comes to sharing information, completing move-in paperwork, taking applications,..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678331)

EB

Elaine B.

Property Accounting Manager

> "Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's rarely..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859)

JW

Joshua W.

Operations Training Manager

> "Entrata has every tool I can think of to run any kind of asset to the best standard possible."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685957)

KC

Kaelan C.

Assistant Manager

> "Rather, many of the quizzes are confusingly worded and often result in them not being passed and having to retake them again."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6186085)

HH

Heather H.

Assistant Community Director

> "They are always friendly and help in a timely manner as well as follow up to make sure we are good."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062817)

CC

Colson C.

Founding Partner

> "Fairly steep learning curve - report contents are not well explained so you have to do a lot of digging around initially to find what..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477257)

TP

Toni P.

Leasing Agent

> "I like the organization it brings when receiving leads and reaching out to prospects."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865350)

DJ

Derrek J.

Maintenance Supervisor

> "We also have issues with the make readies being available or posted correctly in the app."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477102)

DG

Denise G.

Assistant Property Manager

> "The dashboard, by far, is the best though. "

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054478)

BB

Beth B.

Senior Administrative Manager

> "The initial setup was stressful. "

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861207)

CG

Cameo G.

Leasing Consultant

> "Overall, I like the system with Entrata, it is user friendly, especially for beginners."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

NJ

Nick J.

Director of Accounting

> "Integration is an issue sometimes."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427)

AT

AHMEDRAZA T.

Senior Accountant

> "I really like how user-friendly and intuitive Entrata is."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479)

KS

Kelli S.

Service Director

> "Shuts down sometimes, won’t integrate with other systems."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6183787)

SC

Sharon C.

Community Manager

> "Entrata is user friendly."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678738)

SF

Sonali F.

Junior accountant

> "So difficult to check when there is a difference."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543)

KC

Kaelan C.

Assistant Manager

> "Entrata is an incredibly streamlined, user-friendly PM software website."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6186085)

MM

Marilyn M.

Property Manager

> "Entrata made multiple changes which would not make the system any easier. "

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6744355)

NJ

Nick J.

Director of Accounting

> "I like how easy it is to use once all of our information is integrated."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427)

JB

Jason B.

Community Manager

> "It is not as easy to manage as the other parts of the program."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685838)

LO

Les O.

Service Manager

> "Maintenance aspect, very easy to use, integrated very well."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___4957431)

EB

Elaine B.

Property Accounting Manager

> "Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's rarely..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859)

TS

Timofey S.

Service supervisor

> "I like the way the App is set up, I don't have to constantly log into it with my password each time i open it and it runs way smoother..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678718)

BR

Brianne R.

Property Manager

> "Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6333564)

RM

Rickey M.

Service manager

> "Very beneficial when it comes to doing move out and other punchlist to turn the unit."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

WI

William I.

Systems Administrator

> "There are growing pains with waiting for the software to develop to fully support the vast different business workflows that a..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___3866340)

LB

Lauren B.

Transformation and Conversions Director

> "Entrata greatly simplifies property onboardings with its user-friendly interface and comprehensive features, making the process more..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6328860)

AK

Amanda K.

Senior Property Manager

> "This creates duplicate entries that sometimes you cannot delete until they move in (was told this by customer support)"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___4715812)

JW

Joshua W.

Operations Training Manager

> "There is always room for improvement, but Entrata is the best well-rounded option."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685957)

BR

Brianne R.

Property Manager

> "Again, I have been doing this for 12 years and I have never seen such a useless system with such inept 'help' staff."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6333564)

[View Reviews](https://www.capterra.com/p/20372/Entrata/reviews/)

SL

Seulkee L.

Product Lead

> "I have used Hemlane for 2.5 years and am very satisfied with its features and services. When I became a first time landlord, Hemlane was a life..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7118893)

JC

Jacob C.

Co-Owner

> "The current financials and expense tracking capabilities, check the box but nothing more, and was not competitive enough to consolidate and remove..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

JC

Jacob C.

Co-Owner

> "We have found significant value in the platform's dedicated repairs and maintenance request coordination capabilities; this has allowed us to spend..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

BW

Becky W.

Founder

> "It seems that I could always get a call back from sales when I was initially looking at transitioining to Hemlane, but now that I've committed and..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6695670)

BS

Brent S.

Owner

> "It efficiently handles all my property management needs, from tenant screening and lease tracking to maintenance requests and financial reporting."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

BS

Brent S.

Owner

> "Additionally, the platform currently lacks the functionality for lease signing, which is a notable drawback."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

AU

Andy U.

Manager

> "What u like most is the patients and the help service you guys provide and how fast you guys are any issue I have it’s addressed with tenants or my..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7008839)

BS

Brent S.

Owner

> "However, I found the Tenant pay chart to be quite perplexing, as it was missing several key details that left me feeling uncertain."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

SS

Sara S.

Tenant Communications and rent collection

> "Hemlane is a genious program, they make management,rent collection and tenant communication a breeze. When we ever have questions we just email..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6865708)

CP

Carl P.

Property Manager

> "This triggered the normal security precautions, but would have shut down our payment processing throughout the next billing cycle."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

JC

Jacob C.

Co-Owner

> "Lastly, our tenants have provided positive feedback regarding their onboarding experience and their ongoing interactions with Hemlane whether on..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7186800)

NK

Natalia K.

Buyer

> "Complicated profile settings, issues with uploading docs"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6543816)

MS

Mikayla S.

Property Owner

> "We are quickly able to scan and tell which leases are coming up for the next 30, 60 and 90 days which makes leasing a breeze. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6791484)

DW

Diana W.

Property manager

> "Hemlane does not put enough emphasis when messaging clients about showings that they must confirm!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6648982)

TG

Tay G.

Teacher

> "Pretty okay need better contact support but over all great they are helpful when you have issue with portal actual help with getting in contact..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

CR

Carlie R.

Owner

> "Had issues originally uploading documents. "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7075076)

TG

Tay G.

Teacher

> "support team is amazing they are very helpful with issues only think is they don’t really get you in contact with YOUR landlord they just give you..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7048380)

KV

Kaustubh V.

Product Management

> "Also, somehow the number to call for tenants seems always hard to find."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6833269)

JD

Josiah D.

Realtor, property manager

> "I like how integrated everything is from marketing to applications, to documents for the lease to the Mangement process."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6666628)

RY

Ron Y.

CEO Landlord

> "Can't help with section 8 inspections."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

BK

Brayden K.

Renter

> "I have made a few requests that were needed to be fulfilled and it has always been efficient between communication and scheduling"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7057242)

CP

Carl P.

Property Manager

> "The fact one tenant being an idiot can crash my system is odd."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6573835)

EC

Earl C.

Manager

> "The team is always listening to feedback and making constant improvements to the product to make it the best software it can be for its customers!"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7050737)

VM

Vincent M.

None of your business

> "Prospective tenants are unable to reply."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

JL

Jamie L.

Owner Landlord

> "Very handy in collecting rent and tracking payment status / back money owed"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6554908)

VM

Vincent M.

None of your business

> "The lease generator has bugs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6832497)

BS

Brent S.

Owner

> "This feature enhanced my overall experience by providing both flexibility and control."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

RY

Ron Y.

CEO Landlord

> "You are forced to buy their lockbox."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6663010)

BS

Brent S.

Owner

> "I truly appreciate its simplicity and user-friendly interface, which makes navigating the platform a breeze."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7010595)

TC

TJ C.

Owner

> "Probably altered my life and tenants lives by withholding payments without proper notice and never told you did until I called in 6 days later"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6298142)

Reike P.

Community and Property Manager

> "I have served the property management and banking industry and have worked on Yardi, App Folio and AIM, Hemlane is hands down the easiest to use..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6658088)

NG

Nathaniel G.

Real Estate Investor

> "They require you to get their lockbox and never explain that an agent will not be involved when showing your property."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

CF

Courtney F.

Driver

> "Overall, it has been a positive experience, and the platform serves as a convenient one-stop resource for all apartment-related needs."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7081527)

JG

John G.

President

> "The lack of the ability to do bank reconciliations"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4863983)

MG

Mark G.

Owner

> "Good, efficient. As I said, Requests are responded to in a timely fashion, and when you a renter that is extremely important."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7090924)

QS

Quentin S.

Owner

> "The higher tier packages were more expensive than I could pay for the services provided."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4981504)

DS

David S.

Landlord

> "The customer service is simply outstanding, extremely knowledgeable staff that can identify and solve just about any issue/question extremely..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

NG

Nathaniel G.

Real Estate Investor

> "You have to figure out everything and that is becasue they hope to mislead landlords in my opinion."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

EK

Emma K.

Manager

> "We love that they even help in posting vacancies, providing templates, etc."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6863377)

DD

Dror D.

CEO

> "such as Stessa. and the billing method of Hemlane is just hard to get or understand."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4324802)

TS

Theron S.

Owner

> "It's been positive, I had a few issues with marketing one of my properties and they were able to talk directly to the Zillow team to fix the issue..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6628518)

NG

Nathaniel G.

Real Estate Investor

> "They will not work with you if it is a misunderstanding."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4468739)

DS

Darce S.

President

> "I like that its customizable to your needs and doesnt keep you locked in to one service level."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6569488)

GA

Gino A.

Realtor

> "Oh my god."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___4857973)

DS

David S.

Landlord

> "The price point is very affordable and allows me to scale in size at a reasonable rate."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

TR

Taylor R.

Transaction Coordinator & Marketing Specialist

> "Just a few hiccups as this is a relatively new system...specifically with work orders, since we pay them on the same date every month, it is..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2411866)

JL

Jamie L.

Owner Landlord

> "Biggest wish is for the App version to make it a little more mobile friendly."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6554908)

PY

Peyton Y.

apartment manager

> "Reconciling the hemlane payments to the bank and into QuickBooks gets hard sometimes."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2706561)

GG

Gary G.

Chef

> "I really love the fast response through email you guys really make me feel like I'm appreciated and take my needs with a since of urgency"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6882285)

MC

Margaret C.

Project Manager

> "In my 15+ years of using various systems/data bases, mostly for work, I have never received this level of customer service."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2690354)

AP

Aries P.

Realtor

> "Very good definitely has given me a leg up on the competition chicagos rental market is very competetive"

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7018058)

TK

Taniza K.

Owner

> "I still have minor problem with the financial and ledger keeping tab."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2520162)

JB

Joseph B.

CSR

> "They helped me resolve issues quickly and correctly."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___7045290)

Michael B.

Physician

> "Considering what a management company does and charges, Hemlane is a steal! "

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2540312)

DS

David S.

Landlord

> "The more \[sensitive content hidden\] spoke with \[sensitive content hidden\], the more I realized that this product was the perfect fit for my small..."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___6801769)

MC

Margaret C.

Project Manager

> "In my 15+ years of using various systems/data bases, mostly for work, I have never received this level of customer service."

[See full review](https://www.capterra.com/p/147198/Hemlane/#Capterra___2690354)

[View Reviews](https://www.capterra.com/p/147198/Hemlane/reviews/)

## User interface

4.57 (444)

[Hemlane](https://www.capterra.com/p/147198/Hemlane/)

4.79 (226)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Accounting Module

150

Important

Activity Dashboard

120

Important

Entrata

22/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/20372/Entrata/#features)

Hemlane

Top features

27/50

-   Accounting
-   Accounting Module
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Amenity Management
-   API
-   Autonomous Task Execution
-   Background Screening
-   Billing & Invoicing
-   Budget Tracking
-   Building Announcements
-   Calendar Management
-   Certificates of Insurance (COI)
-   Channel Management
-   Client/Property Matching
-   Commercial Properties
-   Communication Management
-   Company Financials
-   Complaint Management
-   Contact Management
-   Contract/License Management
-   Credit Card Processing
-   Credit Check
-   Cross-system Integration
-   Customizable Branding
-   Dashboard
-   Data Import/Export
-   Decision Making
-   Digital Signature
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   Dynamic Pricing
-   Electronic Payments
-   Electronic Signature
-   Expense Tracking
-   Faculty/Staff Management
-   File Sharing
-   Financial Management
-   Financial Reporting
-   For Commercial Real Estate
-   For Hospitality Industry
-   For Property Managers
-   For Real Estate
-   For Residential
-   Generative AI
-   Guest Tracking

[See all features](https://www.capterra.com/p/147198/Hemlane/#features)

### Recognition

Entrata is recognized as a top-rated tool in 3 Capterra Shortlist reports

Hemlane is recognized as a top-rated tool in 3 Capterra Shortlist reports

### Deployment & support

Entrata

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Hemlane

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Entrata

-   By Entrata
-   Located in United States
-   Founded in 2003

Hemlane

-   By Hemlane
-   Located in United States
-   Founded in 2015

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[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

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[Hemlane](https://www.capterra.com/p/147198/Hemlane/)[4.79 (226)](https://www.capterra.com/p/147198/Hemlane/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.86 (532)](https://www.capterra.com/p/166893/Innago/reviews/)

$36.5/month

Price

$0

4.6

Features

4.8

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/147198-166893/Hemlane-vs-Innago)