# Compare Entrata vs Hostfully 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Entrata and Hostfully based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/20372-187827/Entrata-vs-Property-Management-Platform

---

# Entrata vs Hostfully Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

EntrataHostfully2/4 selected

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.2 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

[## Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.5

Reviews Sentiment

BM

Based on [444 reviews](#user-reviews)

Positive

416

Neutral

19

Negative

9

[## Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.2 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.1

Functionality

4

Ease of Use

4.1

Customer Service

4.3

Reviews Sentiment

MR

TH

Based on [235 reviews](#user-reviews)

Positive

194

Neutral

19

Negative

22

## Summary

* * *

Key features rated by users

Features selected based on 4,986 reviews from property management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Reservations Management

3.5

Rent Tracking

4.7

Channel Management

NA

Online Payments

4.7

Communication Management

NA

61%Fit

Missing features

Not enough reviews

Feature ratings

Reservations Management

4.2

Rent Tracking

NA

Channel Management

4.4

Online Payments

3.9

Communication Management

\--

User satisfaction

User satisfaction

4.6

User reviews[444](https://www.capterra.com/p/20372/Entrata/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.6

Customer support

4.5

User satisfaction

4.2

User reviews[235](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

Ease of use

4.1

Functionality

4.0

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Entrata offers enterprise-level property management solutions for every step of the leasing lifecycle and empowers owners, property managers, and renters to create stronger communities.

Best for

Vacation rental managers and companies.

## User reviews

Pros & cons

BM

Breyden M.

Operations Support Admin

> "The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810)

BM

Breyden M.

Operations Support Admin

> "Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to fully..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810)

CG

Cameo G.

Leasing Consultant

> "I like that Entrata is an organized system to keep track of incoming leads, and that we can track all communication with prospects and..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

PD

Paris D.

Leasing Consultant

> "Sometimes it feels a little over complicated to do simple things. Or find the location of the call tracker log or something of that..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486)

BM

Breyden M.

Operations Support Admin

> "The integration of modules like maintenance, resident portals, and communication tools adds convenience and reduces the need for..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062810)

JR

Jose R.

Leasing Agent

> "It can be slow from time to time but it depends mainly on the flow of traffic you generate. if its a lot its hard for it to process"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263)

BH

Bryan H.

VP Strategic Services

> "The ability to customize reporting and to move columns and add in calculations makes reporting impactful."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054475)

DS

Dori S.

Business Manager

> "No one wants to retype the same lease multiple times. When an applicant cancels, we shouldn't have to make a screening decision in..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864414)

DM

Daniel M.

Service manager

> "I like where you can fill each work order within the app with notes and photos so management can’t say I wasn’t thorough as to what I..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864471)

BR

Brianne R.

Property Manager

> "Worse though is their complete lack of interest in helping the customer and the staff's overall cluelessness in the system, their..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6333564)

PD

Paris D.

Leasing Consultant

> "Also, making custom groups and sending mass text that uses each resident's name is a great feature."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054486)

JK

Joe K.

Assistant Property Manager

> "It's very buggy in some areas. Like email templates don't populate as they should when I am doing renewal reminders..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865293)

JR

Jose R.

Leasing Agent

> "Overall it has made work easier for managing my residents and making it easier to keep track of the activity that is done."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7055263)

NX

Nick X.

Service Technician

> "I am unable to submit videos which i feel is a necessity for plumbing problems. If you’re not tech-saavy, navigating is difficult."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861078)

UmB

Uma maheshwar B.

finance analyst

> "It is well-regarded as an all-in-one solution that helps property managers enhance operational efficiency, improve resident..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322826)

RM

Rickey M.

Service manager

> "Too many restrictions when you're using the mobile app."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

LB

Lauren B.

Transformation and Conversions Director

> "Entrata greatly simplifies property onboardings with its user-friendly interface and comprehensive features, making the process more..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6328860)

AV

Amy V.

Property Management Systems Administrator

> "Too much change in product leaders over certain products that need revamp leading to no change for needed products year after year."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861708)

TS

Tiffany S.

Leasing Manager

> "I like how you can add certain documents and if you have the approval, you can do a lot more."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488)

JA

Joshua A.

Multisite Leasing Agent

> "Also has issues with applying work orders to residents from the dashboard as mentioned above."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486)

CG

Cameo G.

Leasing Consultant

> "Great tutorials, and also self-explanatory so that I was able to click around and learn as I go very easily."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

Mary I.

Resident Services Manager

> "There's also some times that Entrata is extremely slow, and it takes a long time for it to load a new page or load a document you're..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322647)

AT

AHMEDRAZA T.

Senior Accountant

> "The platform combines multiple features in one place, which saves a lot of time and effort."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479)

JH

Juline H.

Community Manager

> "The lack of notification for incoming messages from tenants and prospects."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861376)

TS

Tiffany S.

Leasing Manager

> "I can keep track of leasing and write leases pretty easily."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054488)

JA

Joshua A.

Multisite Leasing Agent

> "Lag and slow reports, especially on sites with lots of vacant units."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864486)

RM

Rickey M.

Service manager

> "It has been very beneficial for me and my technicians developing communications with residence in a timely fashion"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

AG

Amanda G.

Regional Manager

> "With each added product, it's an added cost, which makes it difficult to sell it to owners."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6864400)

UM

Uriel M.

Maintenance Team Lead

> "The mobile version is definitely a 10/10 and not to mention it doesn’t feel like a chore but more like a tool."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522)

AC

Alma C.

Leasing Director

> "Not being able to see a banner at the top of the profiles showing when the next contact is scheduled for."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6689512)

UM

Uriel M.

Maintenance Team Lead

> "What I love about Entrata is how organized it is with work orders and turn schedules."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7020522)

BW

Brendan W.

Quality control technician

> "The mobile app is buggy is unusable even with a stripped down version of the desktop version."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685459)

RM

Rickey M.

Service manager

> "Very beneficial when it comes to doing move out and other punchlist to turn the unit."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058379)

LM

Landon M.

Assistant Manager

> "So many different random tabs upon tabs that make it rather hard for people starting out to get to know the system"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316824)

JG

Joe G.

Maintenance tech

> "It makes my job easier I don't have to be on the computer when doing work orders all I have to do is look on my phone when walking the..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6869035)

CG

Cameo G.

Leasing Consultant

> "I can't seem to figure out how to set up a follow up schedule with prospects."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

AT

AHMEDRAZA T.

Senior Accountant

> "The navigation is smooth, and it makes managing leases and properties very simple."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054479)

MG

Michael G.

Service Manager

> "It just slows down the process and is frustrating."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060705)

MD

Monica D.

Leasing professional

> "I like that Entrata shows you which task is urgent; it helps me stay organized. When I complete all my tasks, I like to see that the..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6495642)

SF

Sonali F.

Junior accountant

> "Some reports its so complicated how to download."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543)

CB

Clara B.

Property Manager

> "The system was easy to use and efficient for property management needs as a property manager for day to day needs"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054600)

RC

Rolanda C.

Regional Manager

> "where they really need to improve is the outgoing and incoming calls does not integrate into the platform"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6712268)

NJ

Nick J.

Director of Accounting

> "I have been able to save a lot of time with the various reports they allow to be uploaded with a csv!"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427)

CS

Chelsie S.

Maintenance Administrative Assistant

> "I have to now put a note before or after I delete something because my deletion notes no longer transfer."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667)

KB

Karina B.

Property Manager

> "Entrata is easy to use, and we value the support we receive whenever we call with questions and the quick solutions provided."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058461)

EB

Elaine B.

Property Accounting Manager

> "Needing permissions to be turned on for every little thing if you are not an Admin can be annoying, but once it is set up it's rarely..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859)

CB

Croy B.

Senior Leasing Specialist

> "It's easy to find tabs regarding lead management and functions quickly."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054572)

SF

Sonali F.

Junior accountant

> "So difficult to check when there is a difference."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7058543)

BL

Brandon L.

Community Concierge

> "Entrata is very useful in tracking resident items, such as packages and work orders."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316730)

CC

Colson C.

Founding Partner

> "Fairly steep learning curve - report contents are not well explained so you have to do a lot of digging around initially to find what..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477257)

VS

Valeri S.

Community Manager

> "Easy to navigate also easy to follow because All you have to do is go to the next option and if you make a mistake you can just cancel..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483)

LH

Luke H.

Property Manager

> "That it doesn't work well to do accounting for our management company (accounting for the properties work fine)"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685470)

TS

Timofey S.

Service supervisor

> "I like the way the App is set up, I don't have to constantly log into it with my password each time i open it and it runs way smoother..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678718)

SK

Sadhna K.

Property Accountant

> "Sometime if we did not type the exact report name it does not provide us the report."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6686701)

AS

Amanda S.

Community Manager

> "very easy to navigate and the reports are easy to pull , I love that right when you log into the dashboard you can see everything you..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062924)

DJ

Derrek J.

Maintenance Supervisor

> "We also have issues with the make readies being available or posted correctly in the app."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477102)

VS

Valeri S.

Community Manager

> "It is easy to learn and I have had a great experience also would like for the training videos to be more acssesible."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7054483)

VR

Verified Reviewer

Operations Associate

> "The response times for placing a ticket with Entrata's Support Team are currently slow."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316904)

EC

Eric C.

Property Management

> "It is easy to navigate. When we need assistance it does not take long to get ahold of an actual person, I love that!"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7060260)

JP

Jolene P.

Property Manager

> "The only con is some of the residents struggle with the application and processing payments."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6687264)

VR

Verified Reviewer

Operations Associate

> "Additionally, the support offered for setup, integrations, and inquiries is exceptional, delivering comprehensive assistance as needed."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316904)

MW

Mindy W.

Property Support Manager

> "Occasionally, the system will run slowly, which of course impacts our entire company’s productivity."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6485175)

EB

Elaine B.

Property Accounting Manager

> "User friendly, compatability, excellent customer service, fantastic features and tools. Reporting that is easily customizable by the..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316859)

AG

Aron G.

Resident Coordinator

> "Having to create a new email for the same lead can sometimes be challenging."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6486281)

CG

Cameo G.

Leasing Consultant

> "Overall, I like the system with Entrata, it is user friendly, especially for beginners."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7059192)

NJ

Nick J.

Director of Accounting

> "Integration is an issue sometimes."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6861427)

CS

Chelsie S.

Maintenance Administrative Assistant

> "I spend most of my days helping people fix errors they are running into with both Entrata and Vendor Access."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6678667)

EG

Emily G.

Leasing Agent

> "There is some glitching every once in a while that needs some work."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477109)

HH

Heather H.

Assistant Community Director

> "They are always friendly and help in a timely manner as well as follow up to make sure we are good."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___7062817)

GB

Gerardo B.

Maintenance Supervisor

> "Entrata 3rd party calls the wrong people when maintenance is been on call. "

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6322633)

KC

Kaelan C.

Assistant Manager

> "Accounting features, from resident ledgers to rent tracking to yearly budgeting, are also powerful and easily customizable to anything..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6186085)

DJ

Derrek J.

Maintenance Supervisor

> "There are issues with the inspections and charges that we have some across."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6477102)

BM

Biswajit M.

Engineer

> "Lease tracking, Occupancy Management, Rental tracking, and online payments are the best features to make your work easier."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___4708028)

AK

Amanda K.

Senior Property Manager

> "Sending residents applications and leases to sign has created confusion and most of the time prompts them to start a new application or..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___4715812)

IC

Indiasia C.

Assistant Business Manager

> "I really like being able to go through the history of our messages and having the option to re-send them."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6685453)

JR

JULIE R.

office asst

> "the panini gets jammed and will not reboot"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6321413)

TP

Toni P.

Leasing Agent

> "I like the organization it brings when receiving leads and reaching out to prospects."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6865350)

YR

Yesenia R.

Leasing

> "Entrata can experience a lot of glitches."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6316703)

JS

Jillian S.

Regional Manager

> "Being able to offer them streamline services with work orders, application processes and different payment options, proves that a..."

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___4705082)

AM

Alicia M.

Leasing professional

> "Our payments were not intergrading in yardi"

[See full review](https://www.capterra.com/p/20372/Entrata/#Capterra___6484716)

[View Reviews](https://www.capterra.com/p/20372/Entrata/reviews/)

MR

Michael R.

Owner operator

> "Most of all, I love the fact that it allows us to manage multiple properties and all of our tasks, integrated with Pricelabs, seemlessly for what..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7036169)

Shevawn A.

Owner

> "They use A LOT of virtual asst in foreign countries, so the time of day rarely ever corresponds to the time when I have an issue that needs..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

TH

Tony H.

Owner

> "We have approximately 30 properties and our team all have the mobile app, making responses to guests easy and efficient even when running around on..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7029524)

KJ

Kelsey J.

Property Manager

> "I can't alter a scheduled message to edit the time it sends or content, like the Airbnb platform scheduled messages (sometimes the templates end up..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6672395)

MR

Michael R.

Owner operator

> "My wife especially loves how she can automate messages and have them triggered base on settings that she can customize and change whenever she..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7036169)

Shevawn A.

Owner

> "The info for bookings won’t load & I get a dead end link when I try to view it."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

TH

Tony H.

Owner

> "Hostfully allows us to manage our bookings in the office, at home or whilst running around the resort."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7029524)

TT

Taylor T.

Owner

> "The non ability to run a report for email addresses from the pre arrival form and messaging is a bit complicated"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6301387)

KH

Kaitlyn H.

Owner

> "Hostfully is great to manage leads for short term rental tenants and management short term stays - it can coordinate with many other platforms and..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6539635)

Shevawn A.

Owner

> "There are glitches in their software ALL THE TIME."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

BM

Beth M.

Owner

> "Easy to manage multiple properties in 1 system with a lot of integration choices."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7035479)

KJ

Kelsey J.

Property Manager

> "Cancelling or altering scheduled messages: I currently can't use the Hostfully phone app inbox to alter a scheduled message."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6672395)

AU

Aryam U.

Tech support

> "I like the time of the syncronization with other integrations, I like the friendly to use."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915)

Shevawn A.

Owner

> "There is zero customer service on demand."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

AL

Alex L.

staff

> "Stability is great, support is great, and there is a large number of integrations to 3rd parties. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7024395)

SG

Sean G.

President

> "Its not an issue on the desktop because it doesnt interfere with UI, but on a smartphone its a PITA. If you cant parse the popup between desktop..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4786273)

AU

Aryam U.

Tech support

> "I love Hostfully, I use some other pms in the past, but this platform it's really friendly to use to all fo my team members, thats its amazing."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915)

ZS

Zach S.

Marketing Director

> "The reservation notes feature that are just simple editable text boxes, which means that important information can be easily deleted or over..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797327)

AU

Aryam U.

Tech support

> "They are always sharing new updated and integrations to help us."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915)

DC

Doug C.

Property Manager

> "Some of the cumbersome channel integrations and updates are not clearly communicated specifically when Hometogo went away!"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6274069)

DM

David M.

President

> "Since starting our company as an onsite provider servicing vacation rentals Hostfully has played a huge part in our success."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6449873)

DT

Debbie T.

STR owner and management

> "Design and lack of ability to change custom email templates"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6278919)

MR

Michael R.

Owner operator

> "I love the customer support and the response to questions/issues. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7036169)

DK

Dhruv K.

Director

> "Absolutely shocking, at first they promise you the world and get you set up with an onboarding specialist which to be fair mine was very nice,..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#SoftwareAdvice___6186678)

NP

Nathalie P.

President

> "The platform keeps improving, and we can see how dedicated the team is to making it better every day."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023751)

AV

Andrew V.

CEO

> "This requires us to manually update in Hostfully later, and additionally all of the trigger emails that generate when the bookings come in have..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405)

AU

Aryam U.

Tech support

> "I like the customization options."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7023915)

CH

Carina H.

finantial administrative

> "Could have the cleaning and the maintenance included and more capable of more management software compatible in Portugal to synchronize, to my..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4792688)

ZS

Zach S.

Marketing Director

> "Automated messaging and direct integration with our pricing, housekeeping, and smart home solutions has taken a huge strain off of our guest..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797327)

TL

Tam L.

Owner

> "They have a user forum for users to suggest improvements for upgrades and it is a joke in my eyes when they can't get the bugs out of the current..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6032315)

NP

Nathaly P.

Property Manager

> "They answer any concerns I have within minutes!"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7089595)

CM

Claudia M.

Rentals department

> "We have to delete it completely if we don't want to pay for a property that is no longer for rent (or paused), therefore losing all the booking..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5000148)

RM

Raquel M.

Owner

> "It’s a strong, reliable tool for property management."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6784422)

ZS

Zach S.

Marketing Director

> "of the time, this isn't an issue, but when there is an issue, we have to reach out to the customer service team and trigger a full scale..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797327)

BM

Beth M.

Owner

> "Onboarding new properties and owners is easy to navigate."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7035479)

Shevawn A.

Owner

> "Have a problem?"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7074511)

TH

Tony H.

Owner

> "We have been using Hostfully for 5 years now and love how it keeps improving."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7029524)

SH

Sebastian H.

owner

> "over worked employees have a two week response time, and it's uncertain that in those two weeks you will even have a resolved question, just an..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6168860)

PS

Peter S.

MGR

> "Very supporting and understand the challenge and always providing solutions"

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7067386)

EW

Eric W.

Short term rental operator

> "The point of software like Hostfully is to automate a lot of your tasks to free up time for growing your business but that hasn't happened."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004525)

JJ

Jennifer J.

Owner Manager

> "We have been able to organize all of our properties and all of our platforms into one single hub, which has simplified our work."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6149786)

DK

Dhruv K.

Director

> "There was also an issue with the reporting where data is not being pulled accurately and I was completely missold a system."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#SoftwareAdvice___6186678)

BM

Beth M.

Owner

> "Customer support team is responsive and helpful."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7035479)

MS

Mitchel S.

CEO

> "Can be glitchy - a door code was created for a guest inquiry who never booked creating alarm on our team."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4786059)

RT

Renee T.

Owner

> "I like how I can organize my listings and maintain my bookings in an easy to view dashboard. Plus, I like all the channel managers and options for..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5096152)

DK

Dhruv K.

Director

> "After figuring out all the issues I contacted \[sensitive content hidden\] who sold me the platform who kept fobbing me off and telling me they will..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#SoftwareAdvice___6186678)

PS

Peter S.

MGR

> "Very responsive too. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7067386)

KB

Kevin B.

Vp Business Development

> "While looking nice, the GUI has significant lag times, which cause delays with screen loading times."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4791992)

PS

Peter S.

MGR

> "Very quick and responsive. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___7067386)

CM

Camille M.

Owner/Manager

> "They do integrate with Docusign but I know setting it up and working out the glitches will be time consuming so I have not attempted it yet."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5002297)

KJ

Kelsey J.

Property Manager

> "Hostfully takes user feedback seriously and makes updates for a better experience when possible."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6672395)

BC

Brian C.

Owner

> "Like seeing the big picture for reservations, and a linear calendar does not allow that. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4762636)

AV

Andrew V.

CEO

> "In general, it manages our channel bookings, fees, and the online booking process works pretty well."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405)

EW

Eric W.

Short term rental operator

> "We have multiple ongoing bug reports with customer service being worked on at any one time."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004525)

CF

Carly F.

Vacation Leasing Consultant

> "Being able to make new listings in one website and have it then created on two others is incredibly helpful."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6158262)

IM

Ismael M.

Guest experience Manager

> "The communication section is deficient in my opinion, it does not show the information that Airbnb should, you can not answer queries from..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___3798033)

KmE

Karleen m E.

Owner/Manager

> "The ability to create custom content and creating a guest guide that is actually useful."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4797863)

CM

Claudia M.

Rentals department

> "Slow to load, a bit time consuming to navigate through the platform.- I find the owner reports tools are not robust enough or easy to implement."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5000148)

JR

Jason R.

Owner

> "It has so many integrations and they continue to add more and more."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6663000)

AV

Andrew V.

CEO

> "Support from the Hostfully team is very slow, and management for "high level" issues is virtually non-existent."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405)

CM

Claudia M.

Rentals department

> "I have a good overview of ALL the fields and I can bulk edit certain infos."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5000148)

JT

Junie T.

Operations Manager

> "We've been having issues with our listing names showing wrong names and this issue is still on going."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5100062)

AS

Aditya S.

CEO

> "The Pipeline view is extremely useful and simplifies management of the complete guest experience cycle."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4792587)

CS

Courtney S.

Owner

> "The reporting section needs attention since it outputs the numbers slightly off."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4787811)

CM

Camille M.

Owner/Manager

> "They work with other key vendors such as Safely, Airbnb, VRBO, Dropbox, etc. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5002297)

PH

Phoebe H.

Owner

> "Loading times are the worst. And I have to clear my fucking cache every 5 minutes."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6007125)

AS

Alexa S.

Operations Manager

> "The platform is user-friendly and intuitive."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6816981)

DD

Dean D.

Owner

> "The message system and templates are hard to understand and often glitchy."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4785902)

DD

Deborah D.

Founder

> "The training, onboarding and customer support are fabulous."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6466331)

AV

Andrew V.

CEO

> "There are a number of bugs and system update requests which I wish were much better."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5004405)

BC

Brian C.

Owner

> "The Hostfully platform is comprehensive and offers everything we need to run our rental business. "

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4762636)

JJ

Joseph J.

Owner/CEO

> "Also, we cannot edit existing templates, simply delete them."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___5098587)

RS

Rob S.

Managing Member

> "I genuinely appreciate the platform's user-friendly interface and responsive customer support, as well as the platform's ability to automate many..."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4607940)

BW

Brooke W.

Owner

> "Takes hours for a real person to respond and days-weeks to get anything fixed."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4994161)

CF

Carly F.

Vacation Leasing Consultant

> "I love being able to manage over 100 vacation rentals through one website."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___6158262)

MR

Marieta R.

Chief Operating Officer

> "Integration with booking.com, created a lot of problems w guests."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4791782)

BC

Brian C.

Owner

> "We have not used the channel manager for airbnb and others yet, but that will be a key driver for growth."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4762636)

CH

Carina H.

finantial administrative

> "Its too slow to get the calendar of the properties."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4792688)

JW

Jessica W.

Property Manager

> "I loved that we were assigned to an onboarding specialist who gave us specific tasks to perform in advance of each meeting."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4793088)

AA

Ashley A.

Co-Founder

> "There seems to be issues with automated messages not sending."

[See full review](https://www.capterra.com/p/187827/Property-Management-Platform/#Capterra___4999148)

[View Reviews](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

## User interface

4.57 (444)

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

4.24 (235)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Accounting

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

Entrata

Top features

28/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/20372/Entrata/#features)

Hostfully

22/50

-   Accounting
-   Activity Tracking
-   AI Copilot
-   API
-   Billing & Invoicing
-   Channel Management
-   Commercial Properties
-   Communication Management
-   Contact Management
-   Credit Check
-   Dashboard
-   Document Management
-   Dynamic Pricing
-   Electronic Signature
-   Expense Tracking
-   Financial Management
-   For Hospitality Industry
-   For Residential
-   Generative AI
-   Guest Tracking
-   Housekeeping Management
-   Lease Management
-   Listing Management
-   Maintenance Management
-   Marketing Management
-   Mobile App
-   Multi-Location
-   Occupancy Management
-   Online Payments
-   Overdue Payments
-   Owner Portal
-   Property Database
-   Reminders
-   Rent Collection
-   Rent Tracking
-   Reporting & Statistics
-   Reservations Management
-   Role-Based Permissions
-   Search/Filter
-   Service Request Management
-   Task Management
-   Tax Management
-   Tenant Portal
-   Tenant Screening
-   Tenant Tracking
-   Third-Party Integrations
-   Transaction History
-   Utility Billing
-   Vendor Management
-   Violation Tracking

[See all features](https://www.capterra.com/p/187827/Property-Management-Platform/#features)

### Recognition

No recognitions have been awarded to Entrata

No recognitions have been awarded to Hostfully

### Deployment & support

Entrata

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Hostfully

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Entrata

-   By Entrata
-   Located in United States
-   Founded in 2003

Hostfully

-   By Hostfully
-   Located in United States
-   Founded in 2015

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4.8

[View full comparison](https://www.capterra.com/compare/20372-166893/Entrata-vs-Innago)

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.24 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

vs

[Rent Manager](https://www.capterra.com/p/2732/Rent-Manager/)[4.62 (601)](https://www.capterra.com/p/2732/Rent-Manager/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.0

Features

4.5

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/2732-187827/Rent-Manager-vs-Property-Management-Platform)

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.57 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

vs

[Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[4.22 (327)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/)

Contact vendor for pricing

Price

$1/month

4.5

Features

4.1

4.5

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/20372-164741/Entrata-vs-Yardi-Breeze)

[Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[4.24 (235)](https://www.capterra.com/p/187827/Property-Management-Platform/reviews/)

vs

[Innago](https://www.capterra.com/p/166893/Innago/)[4.87 (502)](https://www.capterra.com/p/166893/Innago/reviews/)

Contact vendor for pricing

Price

$0

4.0

Features

4.8

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/166893-187827/Innago-vs-Property-Management-Platform)