# Entrata vs DoorLoop: Features and Cost Comparison 2026 | Capterra

> Entrata vs DoorLoop: Which property management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/20372-211768/Entrata-vs-DoorLoop

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# Entrata vs DoorLoop Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

DoorLoopEntrata2/4 selected

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

[DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

[## Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

[## DoorLoop](https://www.capterra.com/p/211768/DoorLoop/)[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.5

Starting Price

$69.00/month

Starting Price

$69.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.7

Customer Service

4.8

Reviews Sentiment

BM

Based on [444 reviews](https://www.capterra.com/p/20372/Entrata/reviews/)

Positive

416

Neutral

19

Negative

9

Positive

416

Neutral

19

Negative

9

Reviews Sentiment

Based on [703 reviews](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Positive

691

Neutral

4

Negative

8

Positive

691

Neutral

4

Negative

8

Best for (according to reviews)

-   **Business size**: Small businesses account for 226 reviews, representing 55% of feedback, showing widespread use among smaller organizations.
-   **Industry**: Real estate dominates with 68% of reviews, followed by commercial real estate (8%) and hospitality (5%), indicating strong adoption in property-focused sectors.
-   **Use cases**: Property management (71%), lease management (29%), and apartment management systems (21%) are the primary applications, supporting diverse real estate operations.

Best for (according to reviews)

-   **Business size**: Small businesses account for 683 reviews, representing 98% of feedback, showing widespread use among smaller organizations.
-   **Industry**: Real estate dominates with 79% of reviews, followed by commercial real estate (5%) and accounting (2%), highlighting strong adoption in property-focused sectors.
-   **Use cases**: Property management (59%), lease management (21%), and apartment management systems (7%) are the main areas, reflecting focus on rental and leasing operations.

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## Features comparison

When looking at property management tools like Entrata and DoorLoop, price is just one factor to consider. Understanding their features and differences can help determine which one best suits your needs, maximizing efficiency while avoiding unnecessary costs. Here's how they compare in key areas that matter most. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 16,408 reviews from Property Management users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Entrata

87%Fit

Feature ratings

Rent Tracking

4.7

Online Payments

4.7

Tenant Portal

4.6

Accounting

4.6

DoorLoop

96%Fit

High performer

Feature ratings

Rent Tracking

4.8

Online Payments

4.7

Tenant Portal

4.7

Accounting

4.6

Rent Tracking

4.7 (168)

4.8 (461)

Entrata users appreciate the ease of tracking rent, delinquent accounts, and generating various reports. They find the system user-friendly and effective for maintaining contact with residents and ensuring timely payments. However, some users mention issues with syncing with other systems like Yardi and the complexity of certain reports. DoorLoop users value the ability to track rent across different property types and appreciate the automated reminders for late payments. They find the system efficient for managing multiple investors and properties, though some users wish for better differentiation of security deposits. Overall, users find Entrata effective for detailed rent tracking and reporting, while they praise DoorLoop for its automation and adaptability across property types.

Online Payments

4.7 (212)

4.7 (355)

Entrata users find the online payment feature convenient and user-friendly, with many residents preferring this method. They appreciate the integration with other systems and the ability to track payments easily. However, some users mention high fees and occasional technical issues. DoorLoop users value the convenience of online payments, especially for remote management. They appreciate the automation and ease of use, though some users report slow processing times and high fees. Overall, users find Entrata's online payment feature efficient and integrated, while they value DoorLoop for its convenience and automation, despite some concerns about processing times.

Tenant Portal

4.6 (214)

4.7 (430)

Entrata users find the tenant portal essential for managing payments, work orders, and communication. They appreciate the ease of use and the ability to view tenant activities. However, some users report technical issues and difficulties with on-site transfers. DoorLoop users value the tenant portal for its automation and centralized communication. They find it easy to set up and manage, though some tenants are reluctant to adopt it. Overall, users find Entrata's tenant portal comprehensive and user-friendly, while they praise DoorLoop for its automation and centralized communication, despite some adoption challenges.

Accounting

4.6 (169)

4.6 (445)

Entrata users appreciate the detailed and insightful accounting reports, finding the system user-friendly and essential for daily functions. They value the ease of uploading invoices and tracking payments, though some users mention the need for improvements in workflow efficiency. DoorLoop users find the accounting features flexible and suitable for property management, appreciating the integration with bank accounts and the ability to generate reports. However, some users report issues with transaction entries and the need for more intuitive navigation. Overall, users find Entrata's accounting features detailed and user-friendly, while they value DoorLoop for its flexibility and integration, despite some usability concerns.

## Pricing comparison

### Starting prices

Entrata

Contact vendor for pricing

DoorLoop

$69.00

Usage Based

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/211768/DoorLoop/pricing/)

## How does the user experience compare on Entrata vs DoorLoop?

### Overall rating

4.6 (444)

4.8 (703)

### User interface

Entrata

DoorLoop

### Customer service and support

Entrata

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

DoorLoop

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Entrata vs DoorLoop

Entrata and DoorLoop are two software tools that have been evaluated and reviewed on Capterra by verified reviewers. Read genuine feedback from users to see how Entrata compares to DoorLoop and decide which one is the best fit for your needs. \[[2](#source-item-2)\]

Pros

Entrata

BM

Breyden M

Operations Support AdminReal Estate, 201 - 500 employeesUsed the software for: 1-2 years.

“The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments.“

December 15, 2025

CG

Cameo G

Leasing ConsultantReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“I like that Entrata is an organized system to keep track of incoming leads, and that we can track all communication with prospects and residents.“

December 9, 2025

DoorLoop

JL

Jim L

Broker OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“I love the feature that allows tenants to pay rent online which includes notifications for rent due, late fees, and current balances on their account.“

March 5, 2026

MG

Michele G

Vice PresidentReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“Doorloop sets up various zoom meetings prior to going live where they walk you through the software. If you have any questions, you shoot them an email or ask their AI assistant Gary, who has also been a great help if you need to learn how to access or do something.“

October 27, 2025

Cons

Entrata

BM

Breyden M

Operations Support AdminReal Estate, 201 - 500 employeesUsed the software for: 1-2 years.

“Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to fully utilize.“

December 15, 2025

PD

Paris D

Leasing ConsultantReal Estate, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Sometimes it feels a little over complicated to do simple things. Or find the location of the call tracker log or something of that sort. Or sometimes our text isn't delivered or received.“

December 2, 2025

DoorLoop

AR

Andrew R

OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“I was also not informed about the additional fee for a merchant account necessary for rent collection, which was one of the primary reasons I purchased the software. Upon realizing the cost, I found several other services offering more features at a much lower price. When I decided to cancel the service within 60 days of starting, I was denied a refund. Despite paying for a full year, I only used the service for less than 60 days, leaving me feeling unfairly treated.“

June 25, 2024

Eddie B

OwnerReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“Even after two months, the payment still shows up on the vendor’s portal, and there’s no way to fix it manually.“

July 28, 2025

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from property management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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