# Entrata vs Buildium: Features and Cost Comparison 2026 | Capterra

> Entrata vs Buildium: Which property management tool is right for you? Dive into our detailed comparison of their features, costs, and user experience to make your decision.

Source: https://www.capterra.com/compare/20372-47428/Entrata-vs-Buildium-Property-Management-Software

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# Entrata vs Buildium Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

BuildiumEntrata2/4 selected

[Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

[## Entrata](https://www.capterra.com/p/20372/Entrata/)[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

[## Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)[4.5 (2205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor for pricing

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.5

Customer Service

4.5

Starting Price

$62.00/month

Starting Price

$62.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

BM

Based on [444 reviews](https://www.capterra.com/p/20372/Entrata/reviews/)

Positive

416

Neutral

19

Negative

9

Positive

416

Neutral

19

Negative

9

Reviews Sentiment

AN

EP

Based on [2,205 reviews](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Positive

2,022

Neutral

110

Negative

73

Positive

2,022

Neutral

110

Negative

73

Best for (according to reviews)

-   **Business size**: Small businesses account for 226 reviews, representing 55% of feedback, showing widespread use among smaller organizations.
-   **Industry**: Real estate dominates with 68% of reviews, followed by commercial real estate (8%) and hospitality (5%), indicating strong adoption in property-focused sectors.
-   **Use cases**: Property management (71%), lease management (29%), and apartment management systems (21%) are the primary applications, supporting diverse real estate operations.

Best for (according to reviews)

-   **Business size**: Small businesses account for 1,724 reviews, representing 80% of feedback, showing widespread use among this segment.
-   **Industry**: Real estate dominates with 80% of reviews, followed by commercial real estate (8%) and accounting (2%), highlighting a strong focus on property-related sectors.
-   **Use cases**: Property management (65%), rental (23%), and lease management (17%) are the main applications, emphasizing core real estate operational needs.

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## Features comparison

Choosing a property management solution like Entrata or Buildium involves more than just comparing prices. Evaluating the features and capabilities of each option is key to finding the right fit. Selecting a solution that integrates well with your needs can improve efficiency and prevent spending on features you don't require. Here's how these two options measure up in key areas. \[[1](#source-item-1)\]

Key features rated by users

Features selected based on 16,408 reviews from Property Management users.  
about the Fit Score methodology.

Fit Score methodology

To calculate the Fit Score, our proprietary methodology factors in the following:

  

-   The importance level for each feature. By default, this is determined by user reviews. They can rate a feature Critical, High, Low, or Not Used.
-   Feedback from real users on how the product performs for each key feature, derived from verified user reviews and ratings.

  

Please note:

  

-   To calculate the Fit Score, the number of reviews for those features and the actual rating carry the same weight. You might see that, in some cases, even though the ratings are the same, we still determine a winner because it had more reviews.
-   If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation.

Entrata

87%Fit

High performer

Feature ratings

Rent Tracking

4.7

Online Payments

4.7

Tenant Portal

4.6

Accounting

4.6

Buildium

89%Fit

Feature ratings

Rent Tracking

4.7

Online Payments

4.5

Tenant Portal

4.4

Accounting

4.2

Rent Tracking

4.7 (168)

4.7 (233)

Entrata users appreciate the ease of tracking rent and generating detailed reports, which they say helps maintain resident satisfaction and financial reporting. They find the system user-friendly, though some users mention issues with syncing with other software and recognizing debit cards. Buildium users value the automatic reminders and real-time updates for rent tracking, highlighting its ease of use and organization. However, some users find tenant ledgers difficult to read and report occasional setup challenges. Overall, reviewers find Entrata effective for detailed rent tracking, while they value Buildium for its real-time updates and automatic reminders.

Online Payments

4.7 (212)

4.5 (307)

Entrata users find the online payments feature user-friendly and efficient, appreciating the convenience it offers residents. They note, however, that high fees and occasional technical issues can be drawbacks. Buildium users also value the online payments feature, highlighting its ease of use and the multiple payment options available. They mention that tenants appreciate the flexibility, though some users find the fees high and report occasional delays in processing payments. In general, users think Entrata offers a convenient online payment system, while they value Buildium for its flexibility and ease of use.

Tenant Portal

4.6 (214)

4.4 (319)

Entrata users appreciate the tenant portal for its comprehensive features, which they say allow residents to pay rent, submit work orders, and access important documents. They find it user-friendly, though some users report technical issues and challenges with on-site transfers. Buildium users also value the tenant portal for its ease of use and communication capabilities, noting that it helps tenants manage payments and maintenance requests efficiently. However, some users mention difficulties with the app version and transitioning between accounts. Overall, users find Entrata's tenant portal comprehensive and customizable, while they value Buildium's portal for its ease of use and communication features.

Accounting

4.6 (169)

4.2 (327)

Entrata users find the accounting features detailed and user-friendly, appreciating the variety of reports available for financial management. They mention that the system simplifies invoicing and payment tracking, though some users note the need for improvements in workflow efficiency. Buildium users value the accounting capabilities for their simplicity and integration with property management information. They appreciate the customization options and ease of tracking expenses, though some users report challenges with setup and integration with other software. In summary, users think Entrata offers detailed and user-friendly accounting features, while they value Buildium for its simplicity and integration capabilities.

## Pricing comparison

### Starting prices

Entrata

Contact vendor for pricing

Buildium

$62.00

Usage Based

(Per Month)

Free Trial

Free Version

[View pricing plans](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/pricing/)

## How does the user experience compare on Entrata vs Buildium?

### Overall rating

4.6 (444)

4.5 (2205)

### User interface

Entrata

Buildium

### Customer service and support

Entrata

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Buildium

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

## What users say about the pros and cons of Entrata vs Buildium

Both Entrata and Buildium are solutions that have been reviewed by verified reviewers on Capterra. Check out what real users have to say about their experiences to see how Entrata stacks up against Buildium and pick the one that fits best your needs. \[[2](#source-item-2)\]

Pros

Entrata

BM

Breyden M

Operations Support AdminReal Estate, 201 - 500 employeesUsed the software for: 1-2 years.

“The system excels in streamlining workflows like generating leases, processing renewals, and tracking payments.“

December 15, 2025

CG

Cameo G

Leasing ConsultantReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“I like that Entrata is an organized system to keep track of incoming leads, and that we can track all communication with prospects and residents.“

December 9, 2025

Buildium

AN

Alex N

PresidentReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Solid core accounting and trust accounting, clean owner/tenant statements, bank recs are reliable, resident portal and ePayments at times bounce back after the already clear and cause accounting issues since we pay owners based on clearing these payments, and the UI is generally stable.“

October 22, 2025

EP

Elegija P

Head of OperationsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Overall, Buildium provided a solid all-in-one platform for basic property management tasks such as rent collection, lease tracking, and maintenance coordination.“

February 9, 2026

Cons

Entrata

BM

Breyden M

Operations Support AdminReal Estate, 201 - 500 employeesUsed the software for: 1-2 years.

“Certain features, such as bulk updates or custom reporting, can be less intuitive and may require training or trial and error to fully utilize.“

December 15, 2025

PD

Paris D

Leasing ConsultantReal Estate, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Sometimes it feels a little over complicated to do simple things. Or find the location of the call tracker log or something of that sort. Or sometimes our text isn't delivered or received.“

December 2, 2025

Buildium

DP

David P

Broker - Owner - Property ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Also, when collecting mgt fees and maintenance income fees, they get charged on two separate account lines and since there is no way to automatically pay them out like a bill, I have to manually transfer those funds through my bank accounts in multiple transfers or they will not match my Buildium Reconcile.“

March 24, 2026

EB

Eric B

Leasing AgentReal Estate, 2 - 10 employeesUsed the software for: 1-2 years.

“Some links aren't identified as links (e.g. tenant names) which was confusing when I began using Buidium two years ago and sometimes I need to click on multiple links to retrieve the information I need when I should only have to click on one.“

March 24, 2026

* * *

Sources

1.  Our research team identified features from vendor websites based on their analysis of what users find valuable or expect from property management software. This list is not exhaustive. For additional features, refer to the vendor’s website.
    
2.  Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score. They represent user opinion and do not represent the views of, nor constitute, an endorsement by Capterra or its affiliates. Excerpts are not edited for clarity or grammar.
    

* * *

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