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Growing ecommerce businesses using QuickBooks Pro, Premier, Enterprise; or QuickBooks Online, or need customized software solutions.
Not provided by vendor
Connex is super easy and flawless to use. The help we received to guide us through the selection of system, on-boarding and implementation and set-up was amazing.
The answers were curt and incorrect the support documents had broken links and missing information. To make it worse, the company's [SENSITIVE CONTENT] disconnected our connection out of frustration.
The integration works perfectly and Connex has amazing customer support to help you if you bump into any issues or if you have custom requirements for your business.
Outrageous, and very disappointing that this is the foundation of our working relationship. It's called customer support.
This has been a huge time saver, improves our inventory management and once setup, works seamlessly. If you need to get website transactions into quickbooks, this is a great tool.
Several of their upgrades have resulted in broken configurations that have corrupted our data & now broken sync entirely. Their customer service team has been extremely unresponsive and they.
I've worked with other providers but when it comes to value and reliability, Connex beats them hands down. They are responsive to their client needs and have improved the product in significant ways.
The error reports could be more detailed. When we have had an issue we have had to download the sync error logs, but the data doesn't really tell us much.
Easy to understand, User friendly, And excellent customer support. I chatted with [sensitive content hidden] and he was brilliant in his response which saved me time.
Sometimes I have found unexplained errors or errors I couldn't resolve myself.
The on boarding was super awesome compared to any other integration services out there. Synder is good but this is by far better bang for your dollar does the same thing and more with free rules.
Two frustrating days trying to understand how it works and how to get it set up properly; definitely not an app you can start using "out of the box.
PayTraqer is an amazing tool and the customer service is awesome. Shouts to [sensitive content hidden] for taking the time to make sure I was taken care of with all of my needs.
Some of the verbiage is unfamiliar and there isn't a good explanation. There is a definite language barrier with some of the reps that make a frustrating situation harder.
I was looking for something inexpensive to help with the automation of Stripe and PayPal with my QuickBooks Online. I'm delighted with the solution PayTraQer provides.
A little tricky to set up at first, but mostly because of my lack of knowledge with QuickBooks.
Connex For QuickBooks
Top FeaturesPayTraQer
Connex For QuickBooks
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PayTraQer
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