--- title: "Compare Gem vs NEOGOV 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Gem and NEOGOV based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/204052-248680/Gem-vs-NEOGOV" page_type: "comparison" language: "en" --- # Gem vs NEOGOV Features and Cost Comparison Last updated September 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: GemNEOGOV2/4 selected [Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (125)](https://www.capterra.com/p/204052/Gem/reviews/) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) [## Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (125)](https://www.capterra.com/p/204052/Gem/reviews/) Starting Price $135.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [125 reviews](#user-reviews) Positive 122 Neutral 1 Negative 2 [## NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) Starting Price Contact vendor Value-for-Money 4.3 Functionality 4.3 Ease of Use 4.4 Customer Service 4.4 Reviews Sentiment Based on [850 reviews](#user-reviews) Positive 793 Neutral 50 Negative 7 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Crelate 4.5 (443) * * * Starting Price $119.00 Per User,Per Month Free Trial Free Version * * * User rating 93% of reviewers rated it above 4 stars * * * ### Workday HCM 4.5 (1,774) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 90% of reviewers rated it above 4 stars * * * ### Top Echelon 4.6 (515) * * * Starting Price $75.00 Per User,Per Month Free Trial Free Version * * * User rating 95% of reviewers rated it above 4 stars * * * Highest Rated ### Rippling 4.9 (4,881) * * * Starting Price CA$8.00 Per User,Per Month Free Trial Free Version * * * User rating 98% of reviewers rated it above 4 stars * * * ## Summary * * * Key features rated by users Features selected based on 17,615 reviews from recruiting software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 60%Fit Not enough reviews Feature ratings Job Posting 3.8 Applicant Tracking \-- Application Management \-- Candidate Management 4.6 Resume Search 3.9 82%Fit High performer Feature ratings Job Posting 4.6 Applicant Tracking 4.5 Application Management 4.5 Candidate Management 4.4 Resume Search 4.1 User satisfaction User satisfaction 4.7 User reviews[125](https://www.capterra.com/p/204052/Gem/reviews/) Ease of use 4.7 Functionality 4.6 Value for money 4.5 Customer support 4.6 User satisfaction 4.5 User reviews[850](https://www.capterra.com/p/248680/NEOGOV/reviews/) Ease of use 4.4 Functionality 4.3 Value for money 4.3 Customer support 4.4 Price starts from Price starts from $135Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Over 1,200 organizations — including Anthropic, Zillow, Walgreens, Carmax, Robinhood, and Doordash — run their recruiting on Gem. Recruiters using Gem see up to 5x productivity gains. Best for NEOGOV is used by government agencies, public sector HR professionals, public safety departments, and educational institutions. ## User reviews Pros & cons Anthony S. CPO > "Its core strengths are sourcing, candidate pipeline development, sequencing, and the consolidation of recruiting activity into a..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___7189376) Anthony S. CPO > "After a live session that did not provide enough time to address the issues, the follow-up consisted largely of on-demand..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___7189376) CB Cynthia B. Talent Acquisition Team Lead > "Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781) Anthony S. CPO > "A sophisticated software product inevitably creates questions that cannot always be resolved through webinars or documentation." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___7189376) CB Cynthia B. Talent Acquisition Team Lead > "From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which is..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781) TpnH ŠTěpán H. Technical Sourcer > "The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who have..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312) CB Cynthia B. Talent Acquisition Team Lead > "Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781) BC Billie C. Marketing coordinator > "You can’t download the candidate list which is frustrating and it is lacking other features" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6455089) Mathieu L. Recruiter > "I particularly like the collaboration possibilities in GEM." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6676726) David B. David > "Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693) KF Katinka F. Technical Sourcer > "search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214) TY Tommy Y. Director of Recruiting > "the support could be much better, working with support on problems is slow." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869) TpnH ŠTěpán H. Technical Sourcer > "The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement tool..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312) Scott K. Recruiting Manager > "Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431208) RW Randi W. Recruiter > "I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689) DL Dane L. Technical Sourcer > "Sometimes it feels a little robotic or to time consuming to change it within the email." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4023274) AH Alex H. Senior Recruiter > "Gem allows me to communicate quicker with candidates, understand better about where they are in the process and catalogue them..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3987582) GT Galo T. Recruiting Coordinator > "I sometimes have issues with boolean searches not yielding results." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650) VR Verified Reviewer Senior Sales Sourcer > "The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4554354) RW Randi W. Recruiter > "I do not use the interview/offer etc features, so not sure if that would be helpful. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689) CB Cory B. Lead Recruiter > "I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4176950) VR Verified Reviewer Sourcer > "Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3208613) RW Randi W. Recruiter > "I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689) GR Glane R. Head of Social Media > "some emails redirects to junk or spam folder due to different email domains in EU" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) Talya M. Senior Recruiter > "You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help to..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3465557) GR Glane R. Head of Social Media > "have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) VR Verified Reviewer lead Generation Specialist > "You could also integrate other software tools for seamless transfer of data." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3832952) KA Kait A. Recruiter > "It feels clunky at this stage still." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751688) HM Hannah M. Sr. Sourcer > "i love how this tool took out the step of having to do reoutreach - it was great to know that I could rely on it to do so on the..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3865229) MR Mark R. Senior Director, Talent Acquisition > "Our current ATS (Lever) does not offer some of the features this technology does." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392) BD Betty D. Associate Sourcer > "The email/inmail sequences are easily the most useful feature of this software." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3986599) Oluwatomilola A. Talent Acquisition Manager > "Sending inmail sequence is not automated and that is a lot of stress" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513720) VR Verified Reviewer Tech Talent Sourcer > "Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807) KU Katie U. Recruiter > "I am often trying to filter and not sure the EXACT words used to filter through my candidates." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127) Blake J. Recruiting Manager > "I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250) MH Michelle H. Technical Talent Sourcer > "Microsoft kept locking the account due to bulk messaging. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241326) VR Verified Reviewer Tech Talent Sourcer > "It helps you create message templates, and sequences so it's really great to have scheduled follow-ups." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807) RR Ryan R. Head of Talent > "I believe the user interface is a bit clunky and could honestly use a design make-over. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520) MB McKenzee B. HR Project Manager > "Gem saves a lot of time when initially contacting prospects." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4230468) VR Verified Reviewer Head of Talent > "The UI is a bit janky, could be a prettier design." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322) MR Molly R. Sr. Engineering Recruiter > "Through traditional messaging, these follow up messages often aren't even sent, so Gem has been an amazing tool for a..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3361141) SZ Serguei Z. Senior Corporate Recruiter > "I've been having issues with uploading candidate profiles into out ATS." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3493177) AB Alexis B. Head of Talent > "I love how easy it is to set up automated outreach sequences for candidates - once I get everything configured and submit, it..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3796684) VR Verified Reviewer Sourcer > "Occasionally the data can be incorrect, but that is one of the only cons about gem." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3817395) Blake J. Recruiting Manager > "I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250) GR Glane R. Head of Social Media > "not that user friendly for EU due to GDPR policy" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) MD Mark D. Recruiter > "I love their blogs, articles, open houses, recruiter meetups, and all the other events that they are always hosting." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3505983) GR Glane R. Head of Social Media > "seldomly gets angry replies from candidates I message" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) VR Verified Reviewer Technical Recruiter > "It eases my work flow as a sourcing recruiter, I've had many positive candidate experiences that came from the automated..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3400151) NG Nelly G. Talent sourcer > "It constantly hangs or downloads very slowly" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3639741) TV Tiffany V. Sr. Recruiter > "I love how you can set templates for projects, that they are timed, and that they stop when someone replies..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3814824) AB Alejandra B. Sourcer Associate > "It’s not so user friendly unless someone teaches you how to use it" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452) KU Katie U. Recruiter > "It keeps candidates organized, the AI is amazing, and its a great resource for reaching out to people that you could have never..." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127) RR Ryan R. Head of Talent > "I believe the user interface is a bit clunky and could honestly use a design make-over. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520) David B. David > "The text campaigns and sequences are very good" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693) VR Verified Reviewer Head of Talent > "The UI is a bit janky, could be a prettier design." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322) KF Katinka F. Technical Sourcer > "Gem is very user-friendly and helps me track myself easily." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214) GR Glane R. Head of Social Media > "not that user friendly for EU due to GDPR policy" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) Victor V. Recruiting Partner > "Some of the most helpful features for me when using Gem, is the data and analytics it provides." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3533969) AB Alejandra B. Sourcer Associate > "It’s not so user friendly unless someone teaches you how to use it" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452) VR Verified Reviewer Junior Sourcer > "The best feature about this software is that you can also implement it into LinkedIn and Greenhouse." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241835) RR Ryan R. Head of Talent > "I believe the user interface is a bit clunky and could honestly use a design make-over. " [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520) KF Katinka F. Technical Sourcer > "I love the Outreach stats section," [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214) GR Glane R. Head of Social Media > "not that user friendly for EU due to GDPR policy" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471) VC Victoria C. Senior Recruiter > "Easy use, populates with Linked IN which is nice -" [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4377357) TY Tommy Y. Director of Recruiting > "the support could be much better, working with support on problems is slow." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869) Sandra P. Recruiter > "Very helpful information in their guides." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4613170) GT Galo T. Recruiting Coordinator > "I sometimes have issues with boolean searches not yielding results." [See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650) [View Reviews](https://www.capterra.com/p/204052/Gem/reviews/) RO ROCHELLE O. HR Specialist > "The collaborative culture, forward-thinking leadership, and the opportunity to work with cutting-edge HR tech made..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) CM Christian M. HR Generalist > "The only thing I dislike is the requirement to include the SSN and DOB when authorizing a new hire since we don’t..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104) KB Kale B. Senior HR Consultant > "Overall the Neogov has automated over 100 processes for ur organization freeing up more time for our employees to do..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018372) JD Jaclyn D. CHRO > "The cons are that the products don’t all talk or transfer data to each other so there is duplication of data input." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371) AM Alondra M. Human Resources Technician > "I like how the product is able to expedite the recruitment process and the hire approval process for the..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346) AM Alondra M. Human Resources Technician > "There were some changes in INSIGHT that I was not notified which changed the recruitment steps which resulted in..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346) KV Kyra V. HR Specialists > "Neogov has taken us from a time of paper resumes to virtual applications ease of scheduling candidates and pulling..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018889) MF Meng F. HR Manager > "Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519351) EC Eric C. HR Systems Administrator > "The Insight and OHC modules provide a very efficient and user-friendly workflow for our HR staff, hiring managers,..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6524396) JT Jailey T. Human Resources Analyst > "Buying each of the modules separately creates a barrier to maintaining and having all that is required." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018198) RO ROCHELLE O. HR Specialist > "From posting jobs to tracking applicants and onboarding new hires, everything is centralized and intuitive." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) SB Silvia B. HR Technician > "The platforms don’t all communicate with each other. And need to duplication of information needs to be done between..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019695) AC Amy C. HR Director > "Neogov offers state of the art technology and services for multiple platforms meeting the needs of a wide range of..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018891) RF Rachel F. Human resource analyst > "The default card view, and not being able to adjust the column widths on my reports." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523754) MV Marissa V. HR Generalist > "It’s my 3rd year using NeoGov and each year I’ve learned a little for each module (corehr, onboard, eForms, learn,..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018191) HY Haley Y. Human Resources Analyst I > "Modules that lack features that do not allow me to assist customers with their departmental/division processes." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517344) ZG Zolymar G. Sr. Recruitment and Classification Specialist > "It is a great system to track the application process and to generate reports making my job easier.." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019628) MC Maria C. Personnel Analyst > "Sometimes there are very confusing glitches for example moving in to the next candidate and it’s someone not next..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423) VR Verified Reviewer Deputy Administrator > "Connectivity with others; many options to assist with state needs and goals to accomplish tasks and ease workflow." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018321) KD Kristen D. Talent Acquisition Manager > "We do not not currently use beyond insight so the least part until we build out the full HRIS is the lack of us..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018188) MA Millicent A. Administrator > "Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019634) KIM Kima-I M. HR Specialist > "When we integrated another module (Perform), it created some issues with Insight." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110) AB Anna B. Management Analyst > "I like the training material and the ability to see what other users are having issues with or how their process is." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019114) CT Cynthia T. Human Resources Specialist > "We lose information and sometimes reverts to old information that isn’t up to date." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018818) Lori R. Payroll > "Payroll and hr section there are sool many options to keep track of employees really user friendly. ." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018208) MD Maria D. Human Resources specialist II > "I don’t like how when I’m on a written exam or oral exam schedule, there’s no button to take me straight back to the..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523956) JC Jason C. HR Director or Commander of HR > "We currently heavily use insight, which is user friendly and helps us to store required documents easily." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018318) BD Brittany D. Analyst > "It’s a precise and tedious process that requires a significant amount of time and often times cannot be perfected." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360) JA Jakkie A. Management Analyst > "With ever additin of a new application, the system creates more efficiency with in our HR Department." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182) LS Lauren S. HRIS Administrator > "Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523409) JD Jaclyn D. CHRO > "It has significantly reduced 150 plus manual tasks for our HR team and organization." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371) SH Steven H. HR Assistant > "Responses from customer support can be slow, especially if the issue is very complex." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018392) CH Chris H. FSA Ii > "I am able to maintain one module that interacts with all of our modules." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018880) AM Angela M. Senior Human Resources Analyst > "Constant updates that break other features that were not part of the update and shouldn't have been effected by..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517687) SD Shannon D. HR Analyst > "It cuts down on my time and allows me to worker smarter, not harder." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298) KK Kimberly K. Manager of Civil Service > "The system does not have a work around for the requirements the NYS Civil Service are required to track." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392) Patricia D. Senio Human Resources Analyst > "Specific to how government agencies recruit for jobs, upgrades to improve product and great service." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018871) BP Belinda P. HR Specialist > "We usually end up hearing from employees because they cannot access their compliance training." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018149) RTM Rio Tess M. Associate HR Analyst > "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517668) AD Aaron D. Human Resources Analyst > "The updates that are not mentioned or the changes are not communicated." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882) RK Renae K. Human Resources Specialist > "I’ve been using the product, with different employees, for a few years and find that overall, the product has great..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519293) SD Shannon D. HR Analyst > "I have had some trouble with Bulk changes in Perform lately." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298) MC Maria C. Personnel Analyst > "It’s user friendly for regular analysts, there are many features that you can turn in or off for customization and..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423) AD Aaron D. Human Resources Analyst > "Sometimes there are bugs or glitches." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882) RO ROCHELLE O. HR Specialist > "The platform is incredibly user-friendly and has streamlined so many aspects of the recruitment and hiring process." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) KK Kimberly K. Manager of Civil Service > "Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392) SC Sarah C. HR Specialist > "There's constant community and resources to keep me updated anytime there is change is being made." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018186) CL Cody L. Recruitment and Compensation Specialist > "I have to go to the dashboard, they won’t show up under print apps." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018254) FA Florine A. Asst Director > "I love it it makes my job easier all of the new products are great however with my agency limited budget it’s hard..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018233) LM Ligia M. Admin Services Analyst I > "Unable to edit forms based on my access." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520311) JN Jabin N. Talent Acquisition Specialist > "I work on it every day and I want to have a better understanding of every new enhancements and functionality asap." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019040) KG Kori G. HR Clerk > "That I can’t convince my command staff that we need additional products such as perform and onboard." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519090) JA Jakkie A. Management Analyst > "I like the variety of applications within the system to make everything more cohesive." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182) TC Tim C. Educational Officer > "Customs forms are not so custom to use especially if you have to edit it." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517615) TD Tung D. HR Specialist > "Love the road maps and enhancements with the consideration of customer input." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018266) DR Dawn R. Senior HR Analyst - Class and Compensation > "Lack of ability to filter in Insight class specs" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518820) AE Aricka E. Administrative Analyst > "This is helpful in processing applications through all recruitment steps." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018281) JL Joanne L. Analyst > "So it feels like we still have to do our own work around to get the off the shelf product to work, which is..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517660) CM Christian M. HR Generalist > "I like the user friendly design that it has, as well as the new updates that keep improving the system frequently." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104) KC Kate C. Human Resources Analyst > "Our agency has had some issues with closing out exam plans/recruitments." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518994) EP Emily P. HR business partner > "The ease and customization of the products for all platforms we use." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018358) AB Ashley B. Senior Human Resources Analyst > "That I can’t add more of the same items in the item bank at a time." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518827) RO ROCHELLE O. HR Specialist > "It truly makes life easier—not just for me as a recruiter, but also for our hiring managers and candidates." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840) HB Heather B. Talent Acquisition Specialist > "I don’t like that in OHC you can’t print an interview schedule." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519189) LS Laura S. Organizational development coordinator > "Good- solid, affordable platform that helps gov agencies get into the digital world." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019107) AH Ann H. Health and Productivity Manager > "Having difficulty with printing applications." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018184) MC Marcos C. HR Director > "It has transformed our entire process and we are getting more applications than we ever had before." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018288) JW Janine W. Chief Operating Officer > "Sometimes if a manager hasn’t used the system for awhile, it’s confusing to navigate your way through." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517527) BD Brittany D. Analyst > "The return of qualified applications has been a game changer for our organization." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360) RV Rosalia V. HR Technician > "I’m still learning the basics however sometimes I feel I don’t use all the tools in the program." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018811) JC Jessica C. Sr benefits analyst > "So I have a lot to learn, but I am hopeful that we will begin maximizing our efficiency with additional service..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018148) SH Stephanie H. Personnel Analyst > "Sometimes glitchy and customer support is not the same for level of knowledge" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517447) JT Jennie T. Compensation and benefits administrator > "They also listen to user feedback and implement ideas to make the system easier and more accommodating." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018899) KL Kasama L. Hr manager > "Not as customizable as we would like." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019745) AS Alexis S. Human Resources Administrator > "We know not all changes are made overnight but always appreciate feeling heard and thoughts are taken to development..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018277) HC Heather C. Personnel Program Administrator > "Too many screens and clicks for the entire recruitment process." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520544) YJ Yovana J. Human Resource Manager > "At first I was nervous with navigating the system, but now I am happy that I am able to streamline our processes." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018942) BL Brandie L. HR Director > "The implementation was/is hard...constructing the environment and learning it at the same time is extremely hard." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523741) BJ Barb J. HR Director > "Comprehensive system that allows for consistent and efficient data collection." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520220) AP Arcenia P. Chief Deputy > "Every portion of it is costly or you need one product in order to use the another" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523412) SG Sarah G. Public Safety HR Supervisor > "It is easy to use and very intuitive." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018183) JD JACQUELINE D. Recruiter > "That it’s not very intuitive to move along in the steps of when you’re screening" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520399) NW Nicole W. Assistant Director of Administrative Services > "I love the ease of use and intuitiveness of the entire platform." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517570) DA Darius A. Programmer Analyst > "Some stuff is not intuitive enough and takes a little work." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517355) AS Andrea S. Staff director > "Modern interface and ease of use / intuitive" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517677) KIM Kima-I M. HR Specialist > "When we integrated another module (Perform), it created some issues with Insight." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110) SC Shawna C. Sr Management Technician > "Mostly intuitive software. " [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___5081802) JG Jennifer G. HR Director > "Lack of integration with HRIS/ERP" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___3136675) ST Susan T. Senior Human Resources Consultant > "I have thoroughly enjoyed implementing numerous products and integrations over the past 10+ years." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6524078) AM Alex M. Hris > "Sometimes it’s not user friendly and gets slow" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517288) TM Tarsha M. Personnel Analyst > "I like the recent integration of Test Genius." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523328) HY Haley Y. Human Resources Analyst I > "Modules that lack features that do not allow me to assist customers with their departmental/division processes." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517344) Marisa H. Manager of Employee Services > "Ease of use and integration of the multiple products" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517487) LS Lauren S. HRIS Administrator > "Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving..." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523409) KB Kendra B. HR Assistant Manager > "I appreciate how the modules interact with each other and how NEOGOV integrates with other systems" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___3922977) SH Steven H. HR Assistant > "Responses from customer support can be slow, especially if the issue is very complex." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018392) CN Cyndi N. Trainer > "I like NEOgov - it is not hard to use and very easy to adjust and it is simple and not complicated." [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018343) SH Stephanie H. Personnel Analyst > "Sometimes glitchy and customer support is not the same for level of knowledge" [See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517447) [View Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/) ## User interface [Gem](https://www.capterra.com/p/204052/Gem/) 4.71 (125) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) 4.48 (850) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important Adaptive Learning 150 Important AI Copilot 120 Important Gem 22/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Candidate Matching - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Customization - Dashboard - Data Import/Export - Decision Making - Email Management - Email Marketing - Engagement - GDPR Compliance - Gen AI in Talent Acquisition - Generative AI - Internal HR - Internationalization & Locationalization - Interview Management - Interviews - Job Board - Job Posting - Job Requisition - Mobile Access - Natural Language Interaction - Onboarding - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database [See all features](https://www.capterra.com/p/204052/Gem/#features) NEOGOV Top features 33/50 - Activity Dashboard - Adaptive Learning - AI Copilot - AI Text Generation - Alerts/Notifications - API - Applicant Tracking - Application Management - Assessment Management - Background Screening - Billing & Invoicing - Boolean Search - Calendar Management - Candidate Management - Candidate Matching - Collaboration Tools - Communication Management - Compliance Management - CRM - Customizable Branding - Customizable Templates - Customization - Dashboard - Data Import/Export - Decision Making - Email Management - Email Marketing - Engagement - GDPR Compliance - Gen AI in Talent Acquisition - Generative AI - Internal HR - Internationalization & Locationalization - Interview Management - Interviews - Job Board - Job Posting - Job Requisition - Mobile Access - Natural Language Interaction - Onboarding - Recruiting Firms - Reference Checking - Referral Management - Reminders - Reporting/Analytics - Resume Database - Resume Parsing - Resume Search - Searchable Database [See all features](https://www.capterra.com/p/248680/NEOGOV/#features) ### Recognition No recognitions have been awarded to Gem No recognitions have been awarded to NEOGOV ### Deployment & support Gem Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NEOGOV Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Gem - By Gem - Located in United States - Founded in 2017 NEOGOV - By NEOGOV - Located in United States - Founded in 1998 ## Popular Comparisons [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [100Hires](https://www.capterra.com/p/206957/100Hires/)[4.87 (1,208)](https://www.capterra.com/p/206957/100Hires/reviews/) $135/month Price $49/month 4.6 Features 4.8 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/204052-206957/Gem-vs-100Hires) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [100Hires](https://www.capterra.com/p/206957/100Hires/)[4.87 (1,208)](https://www.capterra.com/p/206957/100Hires/reviews/) Contact vendor for pricing Price $49/month 4.3 Features 4.8 4.4 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/206957-248680/100Hires-vs-NEOGOV) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [micro1](https://www.capterra.com/p/10030872/micro1/)[4.89 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) $135/month Price $89/month 4.6 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204052-10030872/Gem-vs-micro1) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.3 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-248680/WebPay-vs-NEOGOV) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.50 (1,288)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) $135/month Price $30/month 4.6 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/125768-204052/Zoho-Recruit-vs-Gem) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.3 Features 4.2 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130706-248680/ZipRecruiter-vs-NEOGOV) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[4.18 (10,958)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/) $135/month Price Contact vendor for pricing 4.6 Features 4.2 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/130706-204052/ZipRecruiter-vs-Gem) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Contact vendor for pricing Price $25/month 4.3 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/226634-248680/CEIPAL-ATS-vs-NEOGOV) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)[4.64 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) $135/month Price $25/month 4.6 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/204052-226634/Gem-vs-CEIPAL-ATS) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[4.50 (1,288)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/) Contact vendor for pricing Price $30/month 4.3 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/125768-248680/Zoho-Recruit-vs-NEOGOV) [Gem](https://www.capterra.com/p/204052/Gem/)[4.71 (125)](https://www.capterra.com/p/204052/Gem/reviews/) vs [Paylocity](https://www.capterra.com/p/86714/WebPay/)[4.34 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) $135/month Price Contact vendor for pricing 4.6 Features 4.3 4.7 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/86714-204052/WebPay-vs-Gem) [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/) vs [BambooHR](https://www.capterra.com/p/110968/BambooHR/)[4.60 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Contact vendor for pricing Price $10/month 4.3 Features 4.4 4.4 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/110968-248680/BambooHR-vs-NEOGOV)