# Compare Gem vs NEOGOV 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Gem and NEOGOV based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/204052-248680/Gem-vs-NEOGOV

---

# Gem vs NEOGOV Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GemNEOGOV2/4 selected

[Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

[## Gem](https://www.capterra.com/p/204052/Gem/)[4.7 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

Starting Price

$135.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [123 reviews](#user-reviews)

Positive

121

Neutral

1

Negative

1

[## NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.5 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

RO

Based on [850 reviews](#user-reviews)

Positive

793

Neutral

50

Negative

7

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## Summary

* * *

Key features rated by users

Features selected based on 14,969 reviews from recruiting software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Job Posting

3.8

Applicant Tracking

\--

Application Management

\--

Talent Pool

NA

Candidate Management

4.6

74%Fit

Missing features

Feature ratings

Job Posting

4.6

Applicant Tracking

4.5

Application Management

4.5

Talent Pool

NA

Candidate Management

4.4

User satisfaction

User satisfaction

4.7

User reviews[123](https://www.capterra.com/p/204052/Gem/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.6

Customer support

4.7

User satisfaction

4.5

User reviews[850](https://www.capterra.com/p/248680/NEOGOV/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.3

Customer support

4.4

Price starts from

Price starts from

$135Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Over 1,200 companies – from startups to industry leaders like Airbnb, Wayfair, Cintas, Carmax, Doordash, and Zillow – trust Gem to hire with speed and ease.

Best for

NEOGOV is used by government agencies, public sector HR professionals, public safety departments, and educational institutions.

## User reviews

Pros & cons

CB

Cynthia B.

Talent Acquisition Team Lead

> "Another big plus is being able to reuse your own database and talent pools over time, which reduces reliance on external sourcing..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

BC

Billie C.

Marketing coordinator

> "You can’t download the candidate list which is frustrating and it is lacking other features"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6455089)

CB

Cynthia B.

Talent Acquisition Team Lead

> "From a team lead perspective, the reporting dashboards make it easy to track pipeline health and recruiter performance, which is..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

TpnH

ŠTěpán H.

Technical Sourcer

> "The other thing I'm missing is more visual alerts on active candidates, so team mess-ups can be avoided for candidates who have..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

CB

Cynthia B.

Talent Acquisition Team Lead

> "Setting up sequences is quick and practical, and the wide range of placeholders makes it easy to personalize outreach at scale."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6885781)

David B.

David

> "Less than 5% accurate emails for candidatesNo live chat for Customer SupportNo communication on the relationship with Account..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4549693)

Mathieu L.

Recruiter

> "I particularly like the collaboration possibilities in GEM."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6676726)

TY

Tommy Y.

Director of Recruiting

> "the support could be much better, working with support on problems is slow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___6006869)

KF

Katinka F.

Technical Sourcer

> "search in the Prospects; email sequencing and automizing the outreach to candidates, being able to set up email sequence "on..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4441214)

Scott K.

Recruiting Manager

> "Sometimes the extension isn't working well with Linkedin recruiter - in that you need to open the profile in public view rather..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431208)

TpnH

ŠTěpán H.

Technical Sourcer

> "The feature I love the most are sequences (and their analytics), which are the biggest time saver & continuous improvement tool..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4717312)

GR

Glane R.

Head of Social Media

> "some emails redirects to junk or spam folder due to different email domains in EU"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

RW

Randi W.

Recruiter

> "I also loved the data provided on candidates opening emails, clicking links, etc - it provided me with the ability to reengage at..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

GR

Glane R.

Head of Social Media

> "have to reinstall the extension because it does not response sometimes (ie. open or save candidates to the project)"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

AH

Alex H.

Senior Recruiter

> "Gem allows me to communicate quicker with candidates, understand better about where they are in the process and catalogue them..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3987582)

DL

Dane L.

Technical Sourcer

> "Sometimes it feels a little robotic or to time consuming to change it within the email."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4023274)

VR

Verified Reviewer

Senior Sales Sourcer

> "The data and analytics provided really give you a great look into trends and patterns which help the whole sourcing and..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4554354)

RR

Ryan R.

Head of Talent

> "I believe the user interface is a bit clunky and could honestly use a design make-over. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3746520)

CB

Cory B.

Lead Recruiter

> "I like how you can set up drip email campaigns and even thought sending inmails is manual, it's much better to remind you when..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4176950)

GT

Galo T.

Recruiting Coordinator

> "I sometimes have issues with boolean searches not yielding results."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751650)

VR

Verified Reviewer

Tech Talent Sourcer

> "Gem is great for sourcers and recruiters that want to excel with active sourcing and sending messages to cold candidates via..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

RW

Randi W.

Recruiter

> "I do not use the interview/offer etc features, so not sure if that would be helpful. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

RW

Randi W.

Recruiter

> "I made 2 hires immediately through Gem, and I was able to engage with candidates through Gem that had ignored my LinkedIn..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4431689)

VR

Verified Reviewer

Sourcer

> "Occasionally the data can be incorrect, but that is one of the only cons about gem."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3817395)

VR

Verified Reviewer

Tech Talent Sourcer

> "It helps you create message templates, and sequences so it's really great to have scheduled follow-ups."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3574807)

GR

Glane R.

Head of Social Media

> "not that user friendly for EU due to GDPR policy"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

AB

Alexis B.

Head of Talent

> "I love how easy it is to set up automated outreach sequences for candidates - once I get everything configured and submit, it..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3796684)

GR

Glane R.

Head of Social Media

> "seldomly gets angry replies from candidates I message"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3815471)

TV

Tiffany V.

Sr. Recruiter

> "I love how you can set templates for projects, that they are timed, and that they stop when someone replies..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3814824)

NG

Nelly G.

Talent sourcer

> "It constantly hangs or downloads very slowly"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3639741)

Victor V.

Recruiting Partner

> "Some of the most helpful features for me when using Gem, is the data and analytics it provides."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3533969)

VR

Verified Reviewer

Sourcer

> "Sometimes, it can really slow down my computer/takes a while to load reports or send bulk messages."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3208613)

Talya M.

Senior Recruiter

> "You can also create a dashboard of analytics on projects you create and on positions linked to your ATS which can really help to..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3465557)

KA

Kait A.

Recruiter

> "It feels clunky at this stage still."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4751688)

VR

Verified Reviewer

lead Generation Specialist

> "You could also integrate other software tools for seamless transfer of data."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3832952)

MR

Mark R.

Senior Director, Talent Acquisition

> "Our current ATS (Lever) does not offer some of the features this technology does."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513392)

HM

Hannah M.

Sr. Sourcer

> "i love how this tool took out the step of having to do reoutreach - it was great to know that I could rely on it to do so on the..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3865229)

Oluwatomilola A.

Talent Acquisition Manager

> "Sending inmail sequence is not automated and that is a lot of stress"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3513720)

KG

Kevin G.

Recruiter

> "Quick access to saved project folders and sequences for fast workflow."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3662728)

KU

Katie U.

Recruiter

> "I am often trying to filter and not sure the EXACT words used to filter through my candidates."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3402127)

BD

Betty D.

Associate Sourcer

> "The email/inmail sequences are easily the most useful feature of this software."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3986599)

MH

Michelle H.

Technical Talent Sourcer

> "Microsoft kept locking the account due to bulk messaging. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3241326)

NM

Nisha M.

Sr. Recruiter

> "The best software that saves time for recruiters."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3677073)

VR

Verified Reviewer

Head of Talent

> "The UI is a bit janky, could be a prettier design."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3203322)

Blake J.

Recruiting Manager

> "I love that it gives us the ability to track our recruiting efforts towards our Diversity goals. "

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250)

SZ

Serguei Z.

Senior Corporate Recruiter

> "I've been having issues with uploading candidate profiles into out ATS."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3493177)

MB

McKenzee B.

HR Project Manager

> "Gem saves a lot of time when initially contacting prospects."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___4230468)

AB

Alejandra B.

Sourcer Associate

> "It’s not so user friendly unless someone teaches you how to use it"

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3471452)

MR

Molly R.

Sr. Engineering Recruiter

> "Through traditional messaging, these follow up messages often aren't even sent, so Gem has been an amazing tool for a..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3361141)

Moses S.

Talent Acquisition

> "They are still early in their lifecycles so sometimes things can break."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2285940)

Blake J.

Recruiting Manager

> "I also love how easy it is to automate sequences and email campaigns while also providing quantifiable data so we can continue to..."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___3205250)

JF

Joe F.

Talent Partner

> "A minor inconvenience for the ROI."

[See full review](https://www.capterra.com/p/204052/Gem/#Capterra___2247914)

[View Reviews](https://www.capterra.com/p/204052/Gem/reviews/)

RO

ROCHELLE O.

HR Specialist

> "The collaborative culture, forward-thinking leadership, and the opportunity to work with cutting-edge HR tech made every day..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

CM

Christian M.

HR Generalist

> "The only thing I dislike is the requirement to include the SSN and DOB when authorizing a new hire since we don’t require..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104)

KB

Kale B.

Senior HR Consultant

> "Overall the Neogov has automated over 100 processes for ur organization freeing up more time for our employees to do more of..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018372)

JD

Jaclyn D.

CHRO

> "The cons are that the products don’t all talk or transfer data to each other so there is duplication of data input."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371)

AM

Alondra M.

Human Resources Technician

> "I like how the product is able to expedite the recruitment process and the hire approval process for the department’s..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346)

AM

Alondra M.

Human Resources Technician

> "There were some changes in INSIGHT that I was not notified which changed the recruitment steps which resulted in delays in..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018346)

KV

Kyra V.

HR Specialists

> "Neogov has taken us from a time of paper resumes to virtual applications ease of scheduling candidates and pulling reports."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018889)

MF

Meng F.

HR Manager

> "Software not stable updates Unreliable and breaks things that NG may not know until user reports, and some of the issues..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519351)

EC

Eric C.

HR Systems Administrator

> "The Insight and OHC modules provide a very efficient and user-friendly workflow for our HR staff, hiring managers, and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6524396)

JT

Jailey T.

Human Resources Analyst

> "Buying each of the modules separately creates a barrier to maintaining and having all that is required."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018198)

RO

ROCHELLE O.

HR Specialist

> "From posting jobs to tracking applicants and onboarding new hires, everything is centralized and intuitive."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

SB

Silvia B.

HR Technician

> "The platforms don’t all communicate with each other. And need to duplication of information needs to be done between..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019695)

AC

Amy C.

HR Director

> "Neogov offers state of the art technology and services for multiple platforms meeting the needs of a wide range of users."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018891)

RF

Rachel F.

Human resource analyst

> "The default card view, and not being able to adjust the column widths on my reports."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523754)

MV

Marissa V.

HR Generalist

> "It’s my 3rd year using NeoGov and each year I’ve learned a little for each module (corehr, onboard, eForms, learn, and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018191)

HY

Haley Y.

Human Resources Analyst I

> "Modules that lack features that do not allow me to assist customers with their departmental/division processes."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517344)

ZG

Zolymar G.

Sr. Recruitment and Classification Specialist

> "It is a great system to track the application process and to generate reports making my job easier.."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019628)

MC

Maria C.

Personnel Analyst

> "Sometimes there are very confusing glitches for example moving in to the next candidate and it’s someone not next and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423)

VR

Verified Reviewer

Deputy Administrator

> "Connectivity with others; many options to assist with state needs and goals to accomplish tasks and ease workflow."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018321)

KD

Kristen D.

Talent Acquisition Manager

> "We do not not currently use beyond insight so the least part until we build out the full HRIS is the lack of us using it"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018188)

MA

Millicent A.

Administrator

> "Neogov have an awesome marketing team that provides professional customer services and updates on all apps offered."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019634)

KIM

Kima-I M.

HR Specialist

> "When we integrated another module (Perform), it created some issues with Insight."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019110)

AB

Anna B.

Management Analyst

> "I like the training material and the ability to see what other users are having issues with or how their process is."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019114)

CT

Cynthia T.

Human Resources Specialist

> "We lose information and sometimes reverts to old information that isn’t up to date."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018818)

Lori R.

Payroll

> "Payroll and hr section there are sool many options to keep track of employees really user friendly. ."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018208)

MD

Maria D.

Human Resources specialist II

> "I don’t like how when I’m on a written exam or oral exam schedule, there’s no button to take me straight back to the..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523956)

JC

Jason C.

HR Director or Commander of HR

> "We currently heavily use insight, which is user friendly and helps us to store required documents easily."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018318)

BD

Brittany D.

Analyst

> "It’s a precise and tedious process that requires a significant amount of time and often times cannot be perfected."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360)

JA

Jakkie A.

Management Analyst

> "With ever additin of a new application, the system creates more efficiency with in our HR Department."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182)

LS

Lauren S.

HRIS Administrator

> "Customer support is kind but many times the depth of the tickets can’t be met which causes long delays in resolving issues"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523409)

JD

Jaclyn D.

CHRO

> "It has significantly reduced 150 plus manual tasks for our HR team and organization."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018371)

SH

Steven H.

HR Assistant

> "Responses from customer support can be slow, especially if the issue is very complex."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018392)

CH

Chris H.

FSA Ii

> "I am able to maintain one module that interacts with all of our modules."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018880)

AM

Angela M.

Senior Human Resources Analyst

> "Constant updates that break other features that were not part of the update and shouldn't have been effected by those updates"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517687)

SD

Shannon D.

HR Analyst

> "It cuts down on my time and allows me to worker smarter, not harder."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298)

KK

Kimberly K.

Manager of Civil Service

> "The system does not have a work around for the requirements the NYS Civil Service are required to track."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392)

Patricia D.

Senio Human Resources Analyst

> "Specific to how government agencies recruit for jobs, upgrades to improve product and great service."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018871)

BP

Belinda P.

HR Specialist

> "We usually end up hearing from employees because they cannot access their compliance training."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018149)

RTM

Rio Tess M.

Associate HR Analyst

> "I think it is a top tier applicant tracking system that aims to streamline full cycle recruitment."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517668)

AD

Aaron D.

Human Resources Analyst

> "The updates that are not mentioned or the changes are not communicated."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882)

RK

Renae K.

Human Resources Specialist

> "I’ve been using the product, with different employees, for a few years and find that overall, the product has great..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519293)

SD

Shannon D.

HR Analyst

> "I have had some trouble with Bulk changes in Perform lately."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018298)

MC

Maria C.

Personnel Analyst

> "It’s user friendly for regular analysts, there are many features that you can turn in or off for customization and the..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517423)

AD

Aaron D.

Human Resources Analyst

> "Sometimes there are bugs or glitches."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018882)

RO

ROCHELLE O.

HR Specialist

> "The platform is incredibly user-friendly and has streamlined so many aspects of the recruitment and hiring process."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

KK

Kimberly K.

Manager of Civil Service

> "Everything we need to track in is hidden and hard to find. When I run a report I do not get the correct information."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517392)

SC

Sarah C.

HR Specialist

> "There's constant community and resources to keep me updated anytime there is change is being made."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018186)

CL

Cody L.

Recruitment and Compensation Specialist

> "I have to go to the dashboard, they won’t show up under print apps."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018254)

FA

Florine A.

Asst Director

> "I love it it makes my job easier all of the new products are great however with my agency limited budget it’s hard to afford."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018233)

LM

Ligia M.

Admin Services Analyst I

> "Unable to edit forms based on my access."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520311)

JN

Jabin N.

Talent Acquisition Specialist

> "I work on it every day and I want to have a better understanding of every new enhancements and functionality asap."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019040)

KG

Kori G.

HR Clerk

> "That I can’t convince my command staff that we need additional products such as perform and onboard."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519090)

JA

Jakkie A.

Management Analyst

> "I like the variety of applications within the system to make everything more cohesive."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018182)

TC

Tim C.

Educational Officer

> "Customs forms are not so custom to use especially if you have to edit it."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517615)

TD

Tung D.

HR Specialist

> "Love the road maps and enhancements with the consideration of customer input."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018266)

DR

Dawn R.

Senior HR Analyst - Class and Compensation

> "Lack of ability to filter in Insight class specs"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518820)

AE

Aricka E.

Administrative Analyst

> "This is helpful in processing applications through all recruitment steps."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018281)

JL

Joanne L.

Analyst

> "So it feels like we still have to do our own work around to get the off the shelf product to work, which is frustrating at..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517660)

CM

Christian M.

HR Generalist

> "I like the user friendly design that it has, as well as the new updates that keep improving the system frequently."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019104)

KC

Kate C.

Human Resources Analyst

> "Our agency has had some issues with closing out exam plans/recruitments."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518994)

EP

Emily P.

HR business partner

> "The ease and customization of the products for all platforms we use."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018358)

AB

Ashley B.

Senior Human Resources Analyst

> "That I can’t add more of the same items in the item bank at a time."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6518827)

RO

ROCHELLE O.

HR Specialist

> "It truly makes life easier—not just for me as a recruiter, but also for our hiring managers and candidates."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018840)

HB

Heather B.

Talent Acquisition Specialist

> "I don’t like that in OHC you can’t print an interview schedule."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6519189)

LS

Laura S.

Organizational development coordinator

> "Good- solid, affordable platform that helps gov agencies get into the digital world."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019107)

AH

Ann H.

Health and Productivity Manager

> "Having difficulty with printing applications."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018184)

MC

Marcos C.

HR Director

> "It has transformed our entire process and we are getting more applications than we ever had before."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018288)

JW

Janine W.

Chief Operating Officer

> "Sometimes if a manager hasn’t used the system for awhile, it’s confusing to navigate your way through."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517527)

BD

Brittany D.

Analyst

> "The return of qualified applications has been a game changer for our organization."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018360)

RV

Rosalia V.

HR Technician

> "I’m still learning the basics however sometimes I feel I don’t use all the tools in the program."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018811)

JC

Jessica C.

Sr benefits analyst

> "So I have a lot to learn, but I am hopeful that we will begin maximizing our efficiency with additional service services and..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018148)

SH

Stephanie H.

Personnel Analyst

> "Sometimes glitchy and customer support is not the same for level of knowledge"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6517447)

JT

Jennie T.

Compensation and benefits administrator

> "They also listen to user feedback and implement ideas to make the system easier and more accommodating."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018899)

KL

Kasama L.

Hr manager

> "Not as customizable as we would like."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7019745)

AS

Alexis S.

Human Resources Administrator

> "We know not all changes are made overnight but always appreciate feeling heard and thoughts are taken to development for..."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018277)

HC

Heather C.

Personnel Program Administrator

> "Too many screens and clicks for the entire recruitment process."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520544)

YJ

Yovana J.

Human Resource Manager

> "At first I was nervous with navigating the system, but now I am happy that I am able to streamline our processes."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___7018942)

BL

Brandie L.

HR Director

> "The implementation was/is hard...constructing the environment and learning it at the same time is extremely hard."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523741)

BJ

Barb J.

HR Director

> "Comprehensive system that allows for consistent and efficient data collection."

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6520220)

AP

Arcenia P.

Chief Deputy

> "Every portion of it is costly or you need one product in order to use the another"

[See full review](https://www.capterra.com/p/248680/NEOGOV/#Capterra___6523412)

[View Reviews](https://www.capterra.com/p/248680/NEOGOV/reviews/)

## User interface

4.73 (123)

[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)

4.48 (850)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Gem

27/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/204052/Gem/#features)

NEOGOV

Top features

37/46

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Applicant Tracking
-   Application Management
-   Assessment Management
-   Background Screening
-   Billing & Invoicing
-   Boolean Search
-   Calendar Management
-   Candidate Management
-   Collaboration Tools
-   Communication Management
-   Compliance Management
-   CRM
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Email Management
-   Email Marketing
-   GDPR Compliance
-   Generative AI
-   Internal HR
-   Interview Management
-   Job Board
-   Job Posting
-   Job Requisition
-   Mobile Access
-   Onboarding
-   Process/Workflow Automation
-   Recruiting Firms
-   Reference Checking
-   Referral Management
-   Reminders
-   Reporting/Analytics
-   Resume Database
-   Resume Parsing
-   Resume Search
-   Searchable Database
-   Self Service Portal
-   Social Media Integration
-   Social Recruiting
-   Talent Pool
-   Task Management
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/248680/NEOGOV/#features)

### Recognition

No recognitions have been awarded to Gem

No recognitions have been awarded to NEOGOV

### Deployment & support

Gem

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NEOGOV

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Gem

-   By Gem
-   Located in United States
-   Founded in 2017

NEOGOV

-   By NEOGOV
-   Located in United States
-   Founded in 1998

## Popular Comparisons

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[Gem](https://www.capterra.com/p/204052/Gem/)[4.73 (123)](https://www.capterra.com/p/204052/Gem/reviews/)

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[NEOGOV](https://www.capterra.com/p/248680/NEOGOV/)[4.48 (850)](https://www.capterra.com/p/248680/NEOGOV/reviews/)

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Contact vendor for pricing

Price

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4.3

Features

4.2

4.4

Ease of Use

4.4

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4.7

Ease of Use

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4.4

Ease of Use

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4.7

Ease of Use

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Price

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4.7

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