# Buildertrend Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Buildertrend Software - reviews, pricing plans, popular comparisons to other Project Management products and more. Source: https://www.capterra.com/compare/2041-70092/UDA-ConstructionSuite-vs-Buildertrend --- # Buildertrend Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Buildertrend ## What is Buildertrend? Running a construction business means managing more moving parts than any single tool was built to handle — until Buildertrend. Trusted by 20,000+ contractors and used on more than half of all new home builds in the U.S., Buildertrend brings your projects, people, financials and clients into one unified platform. No disconnected tools. No blind spots. No reconciling information across systems that don't talk to each other. From scheduling and job costing to client communication and change order management, every part of your operation runs from a single source. Real-time visibility protects your margins. A dedicated client portal keeps homeowners informed without pulling your team off productive work. And AI built into your workflows handles the busywork — so your team focuses on what moves the business forward. Buildertrend is the system builders choose when they're ready to run a tighter, more profitable operation. ## What is Buildertrend used for? [Construction Management](https://www.capterra.com/construction-management-software/)[Project Management](https://www.capterra.com/project-management-software/)[Construction Estimating](https://www.capterra.com/construction-estimating-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 2,485 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Centralized client communication platform Integrated team communication tools Performance and usability problems Complex accounting and payment workflows ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Construction Estimating / 2026 - Construction Management / 2026 - Contractor Management / 2026 - Home Builder / 2026 - Construction CRM / 2025 - Construction Scheduling / 2025 - Roofing / 2025 - Subcontractor / 2025 - Time and Expense / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Buildertrend?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.buildertrend.com&name=Buildertrend) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Buildertrend 4.5 (2,485) VS. [4.5 (823)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/) Starting Price Contact vendor Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (2,477) Ease Of Use 4.3 (823) Value For Money 4.3 (1,181) Value For Money 4.6 (763) Customer Service 4.7 (2,210) Customer Service 4.5 (781) ## Buildertrend alternatives [4.5 (2,658)](https://www.capterra.com/p/56250/Procore/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (601)](https://www.capterra.com/p/160201/ConstructionOnline/reviews/) Starting price $475.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (2,206)](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/70092/Buildertrend/alternatives/) ## FAQs about Buildertrend Overview ### What problems does Buildertrend solve? Buildertrend solves scattered project information, scheduling conflicts, manual change-order approvals, and budget tracking gaps for builders and remodelers. It centralizes client, subcontractor, vendor, and office communication, keeps selections, photos, documents, bids, and timelines in one place, and reduces missed updates, rework, and delays for project managers, sales teams, and field crews. Answer based on 1464 reviews Overview ### Which roles and teams benefit most from Buildertrend? Buildertrend is most used by construction business owners, executives, project managers, and office or operations teams. Owners and leaders rely on it for company oversight, budgeting, and client visibility, while project staff manage schedules, selections, and subcontractors. Administrative and finance teams use it to coordinate documents, approvals, invoicing, and job progress. Answer based on 1775 reviews Overview ### What company size and industries is Buildertrend built for? Buildertrend is built mainly for small construction businesses, with 96% of reviewers from small companies and 77% in Construction. It serves home builders, remodelers, specialty contractors, construction project managers, and commercial general contractors, with additional use by Design firms at 12% and Real Estate companies at 2%. Answer based on 2485 reviews Features and Usability ### What are the key features of Buildertrend? Buildertrend includes core construction management features like project scheduling, task management, budgeting, and change order management. Reviewers also focus on collaboration tools such as the client portal, document management, and team communication. Differentiating features include QuickBooks integration, purchase orders, and mobile access for jobsite updates and photos. Answer based on 726 reviews Integrations ### Which third-party tools and platforms does Buildertrend integrate with? Buildertrend integrates with QuickBooks Online, QuickBooks Desktop Enterprise, Stripe, and Salesforce Sales Cloud based on reviewer mentions, and also connects to Gusto, HubSpot CRM, Pipedrive, PlanSwift, and Xero from its catalog. Accounting integrations are the most frequently cited, with CRM and estimating tools also supported. Answer based on 122 reviews Getting Started and Support ### How easy is it to onboard and train a team on Buildertrend? Buildertrend offers in-person training, live online sessions, webinars, documentation, and videos, plus assigned coaches and phone support. Reviewers say office staff, clients, and tech-comfortable users often get productive quickly, while admins, finance users, and subcontractors usually need more setup time and guidance because the feature set creates a steeper learning curve. Answer based on 332 reviews Getting Started and Support ### What customer support options does Buildertrend offer, and how do users rate the experience? Buildertrend offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, patient, and knowledgeable, with quick callbacks and useful guidance. Some also mention occasional product quirks, freezing, or setup frustrations, but say support usually helps work through issues and considers feature suggestions. Answer based on 1148 reviews ## Who uses Buildertrend? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 107 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 107 reviews Construction 34% Construction 34% Administrative 32% Program & Project Management 7% Entrepreneurs/ Owners 7% Others 19% Top industries Based on 107 reviews Construction 91% Design 5% Accounting 2% Electrical/Electronic Manufacturing 1% Other 1% ## Pros and Cons Centralized client communication platform 95% positive reviews out of 448 Reviewers appreciate client support for enabling transparent communication, easy project tracking, and personalized client portals. Joseph M Senior Engineer, 201 - 500 employees. "The interactive client site has also impressed me since it enables easy contact and keeps all parties informed about the status of the project." Performance and usability problems 57% negative reviews out of 271 Most users report bugs and issues such as slow loading, glitches, convoluted navigation, and occasional downtime affecting productivity. Ashley K Office Manager, 2 - 10 employees. "Also, when syncing with quickbooks, you can get errors and everything must match 100%." Integrated team communication tools 96% positive reviews out of 248 Most reviewers describe team collaboration as streamlined, with task assignment, real-time updates, and accountability features. Complex accounting and payment workflows 47% negative reviews out of 175 Some reviewers describe accounting and payments as cumbersome, with limited integration, inflexible billing, and tax handling challenges. Hugo F director, 2 - 10 employees. "the financial module is too far behind the functionality of a Quickbooks or Xero so it makes using it for processing really poor." Efficient custom home management 94% positive reviews out of 196 Most reviewers indicate custom home building is simplified with organized project details, client involvement, and flexible customization. Overwhelming email notifications 37% negative reviews out of 155 Some reviewers find email notifications excessive, difficult to manage, and sometimes unreliable for timely project communication. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Project Tracking 4.5 (76) 63.16% of 76 reviewers that rated this feature as important or highly important Monitor the progress of projects from start to finish Document Management 4.0 (69) 60.87% of 69 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Mobile Access 4.1 (63) 71.43% of 63 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Multiple Projects 4.5 (60) 68.33% of 60 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously Scheduling 4.3 (52) 53.85% of 52 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Task Management 4.2 (46) 47.83% of 46 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Buildertrend 180 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.) Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Schedule appointments via a calendar Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval A record of all activities within the system, including user access, changes made, etc. Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Manage and monitor spending to align with the financial constraints or goals Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Track actual spending to ensure it's in line with the planned budget Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs AI-based platform which conducts a conversation via auditory or textual methods Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track all company interactions with current clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Specialized for organizations who focus on commercial projects and processes For commercial and industrial purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Manage, organize, and store contact information Track, store, and access client contracts or licenses Easily track all contractor information in one centralised location Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Process to track, record, and analyze expenses that occurred over the entire duration of a given project Forecast of the expenses necessary for project completion Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions A website or login for customers to access information Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Accept and process credit/debit card transactions Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Estimating software designed for electrical businesses Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Monitor and record expenses such as purchases or charges incurred Public or private sharing of digital files such as documents, audio/video, images, and more Store and access documents, forms, and photos in one centralized place Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Primarily serving architecture, engineering, and construction industry professionals For subcontractors to manage remodeling projects, including estimating, job costing, and client communication Specialized for organizations who focus on residential projects Form predictions based on past and present data/trends Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Centralized accounting record which tracks all financial transactions Use AI to generate content in the form of text, images, videos, etc. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Archive of job costs for similar projects Estimating software designed for HVAC businesses Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Captures invoice data and maintains comprehensive records for auditing and reporting purposes Identify and respond to unexpected problems or failures (ie. "negative events") Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Visualization tool to organize and optimize tasks and track their status at every stage of workflow Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Report on the allocation and distribution of labor costs across projects Store information about leads or contacts and track, manage and nurture them throughout the sales process Schedule predetermined or ad hoc maintenance services and labor requests Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Ability to handle several projects simultaneously Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Ability of websites, web applications, or mobile applications to function without an active internet connection Accept and process online payment transactions Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Swipe a credit card or manually process payments while with the customer in the field Manage employee salary processes, data, taxes, and records administration efficiently Level of completion within a task A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Capture photos for any type of use case Estimating software designed for plumbing companies Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Tools to facilitate the production of information and promote efficiency Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Identifying critical tasks that make up a project and assigning start and end dates for each Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Creating, submitting, and tracking a sales proposal or bid submitted in response to a request for proposal. Create, send, and track purchase orders and their statuses Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Set the frequency of a task's occurrence Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Manage the rescheduling of appointments Process of planning, scheduling and executing the optimal and effective use of human capital across projects Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track staff hours through a calendar view Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Ensure subcontractors are working safely on client sites and document audits/inspections for reference. Manage all supplier data and operations Measure digital plans to calculate labor and materials needed Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Allow multiple team members to edit and work on the same document Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Measure and track time including hours worked and paid time off (PTO) Track time worked per client Track the amount of time spent on a job or task Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Track the duration and expiration of warranty as well as any obligations under that warranty Provides varying estimates based on different scenarios Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (2,466) 4.3 Based on 2,466 reviews ## Pricing Value for money 4.3 (1181) ### Starting price Free trial not available [View all Pricing Plans](https://www.capterra.com/p/70092/Buildertrend/pricing/) Value for money 4.3 (1,181) 4.3 Based on 1,181 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ PlanSwift](https://www.capterra.com/p/70808/PlanSwift/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Gusto](https://www.capterra.com/p/194047/Gusto/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (2210) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (2,210) 4.7 Based on 2,210 reviews ## User reviews Overall rating 4.5 Based on 2,485 reviews Filter by rating 5(1428) 4(859) 3(150) 2(33) 1(15) Mentioned topic Sorted by most recent NC Nikki C. PERMIT TECHNICIAN Construction ### "All-in-One Construction Project Management Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 5, 2026 My overall experience with Buildertrend has been positive. It’s a powerful all-in-one construction management platform that improves organization, communication, and project tracking. While there’s a learning curve and cost considerations, it greatly enhances efficiency and workflow once implemented. Pros What I liked most about Buildertrend is how it centralizes project management. It makes scheduling, communication, budgeting, and document sharing easy in one platform, helping construction projects stay organized and on track. Cons One downside of Buildertrend is that it can feel complex for new users, with a learning curve during setup. It can also be costly for smaller teams, especially when adding advanced features. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reasons for choosing Buildertrend We chose Buildertrend because it was more user-friendly, more affordable, and better suited for residential projects. Compared to Procore, CoConstruct, and JobTread, it offered easier adoption, strong all-in-one tools, and better day-to-day workflow for our team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ricardo D. CEO Construction ### "Rigid Contracts and Zero Empathy: A Warning for New Contractors" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 1, 2026 Buildertrend markets themselves as a partner for construction growth, but my experience as a small business owner has been the opposite. Despite paying for six months of service while having zero active projects, they refused to exercise the 'sole discretion' suspension clause (Section 4.6) in their own contract to provide temporary relief during a cash flow crisis. I have paid thousands for a service I never used operationally, and their legal department’s only response was to enforce the remainder of the annual debt. They prioritize rigid payment installments over the actual success or survival of the companies they serve. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Admin Accounting ### "Comprehensive and Efficient Construction Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 8, 2026 Overall, my experience with Buildertrend has been very positive. It’s a comprehensive platform that keeps construction projects organized, from scheduling and budgeting to communication with clients and teams. While it takes a little time to get fully comfortable with all the features, once you do, it significantly improves efficiency and project visibility. For anyone managing construction projects, it’s a powerful and reliable tool. Pros What I like most about Buildertrend is how all-in-one the platform is for construction project management. It streamlines scheduling, budgeting, and communication between teams and clients, which saves a lot of time. I also appreciate the mobile app—it makes it easy to update projects, track progress, and share documents on the go. Overall, it keeps everything organized and accessible in one place. Cons The main drawback of Buildertrend is that it can be overwhelming at first due to the sheer number of features and options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Dillon B. Project Manager Construction ### "Buildertrend for the win! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2026 Our company used us for several months and got great feedback from most of our clients about its reporting features and it made us more organized in how we managed projects. Pros I liked the customer view of the daily report being a single page report about their project. It was very clean and the automatic emails sending out the report was a nice feature! Cons Its scheduling function works but can be very simple. When working on larger commercial projects it won’t allow for the complexity needed. Switched from [ConstructionOnline](https://www.capterra.com/p/160201/ConstructionOnline/) Looking for more value for our dollar spent Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael D. Chief Operating Officer Construction ### "Would be so much better if it could integrate" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 8, 2026 Overall does what we need for it, but lack of integrations means we are constantly open to opportunities to consolidate tech stack Pros Communication with subcontractors and field installation crews. Also time keeping on multiple job sites Cons Lack of integrations with other tools. It is very powerful however not being able to link a job page to an ERP or other CRM is a huge opportunity lost Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Matt G. Project manager Construction ### "Good Tool for project management" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 9, 2026 Its a very streamlined, easy to use management software. The daily logs, purchase orders / change orders and client portal are all very useful. Pros BuilderTrend is continually updating and improving. The changes are easily understood the formatting is very clear. Cons As with everything these days, the costs do increase from time to time. I also wish the scheduling was improved slightly. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reasons for choosing Buildertrend It was a a user friendly, and cost effective management tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Julieann L. Office manager Construction ### "Buildertrend - All in One Project Management System " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 28, 2026 Overall Buildertrend is indispensable to our business. The mobile app is easy to use for our field crew and the portal is crucial to managing and tracking project costs Pros Buildertrend does a great job with organizing the portal to mirror a construction project from lead to completion. The sales tab has everything you need to effectively manage leads with sections for notes, schedule follow ups and log conversations. Other than what you would expect in the project management tab (schedule, to-dos), what we find most helpful are the daily logs and client updates. Client updates feature is very popular with our clients and the AI feature to pull photos and generate a summary for the client is gold. The cost inbox is another favorite feature of ours. It is one big container for all receipts where they can, one by one, be assigned to the correct job. Cons The reporting section is improving but still needs more robust and reliable reporting. Sometimes Buildertrend’s eagerness for constant improvement makes the portal more convoluted and makes some features redundant. For example, there is the ToDos feature and the Tasks feature. Also the cost inbox and the ability to drag or upload a receipt in the bills section is too much. I also would like to see a more robust, customizable and visually appealing Builder Dashboard as there currently isn’t one, really. The cost (about $800/ month) is hard to justify sometimes Switched from [Buildxact](https://www.capterra.com/p/173135/buildXACT/) [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) We needed something that covered all our wants and needs for project management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mark B. VP of Sales and Estimating Construction ### "A decent software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 25, 2026 Pros Buildertrend effectively centralizes project management, scheduling, and communication. The tool helps me keep field teams, office staff, and clients aligned throughout the entire project. Cons At first, the range of features can feel overwhelming. Some functionalities overlap and require time to configure in order to fit internal processes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Stephanie L. Office manager Electrical/Electronic Manufacturing ### "Awesome! Great Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 15, 2026 Buildertrend is easy to use. We can track our projects on there efficiently. The layout is organized. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Rob T. Owner Construction ### "Proceed with Caution" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 4, 2025 I’ve been a long-time Buildertrend user, and while the software itself is fine and generally works as advertised, I’ve run into a major issue that anyone considering this platform should be aware of: it’s extremely difficult to export your information if you ever decide to leave. I attempted to cancel several months ago, only to learn that there is no simple or bulk way to download years’ worth of files, photos, proposals, and customer information. Because I’ve used Buildertrend for several years, manually exporting everything one item at a time would take an unreasonable amount of time. I reached out to support, expecting a solution, and was told that there is no option for bulk downloading data — something I find very hard to believe for software at this scale. As a result, I’ve been forced to continue paying for a platform I’m no longer actively using simply because I need access to my historical project data. For contractors, builders, or construction businesses considering Buildertrend: be extremely careful. Once your information is inside their system, retrieving it later is a massive challenge. If you’re planning to switch platforms in the future or just want flexibility, keep in mind that your data will not be easily portable. Great software should empower users — not lock them in. Unfortunately, until Buildertrend addresses this major issue, I can’t recommend it without serious caution. Pros Fairly decent software and there are a lot of features, but takes a lot of time to learn how to use it Cons terrible customer service and technology advances are not top priority. They also make it incredibly difficult to retrieve your information and export it out if you cancel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/70092/Buildertrend/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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