# Compare SendGrid vs MailerSend 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SendGrid and MailerSend based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/204113-214665/SendGrid-vs-MailerSend

---

# SendGrid vs MailerSend Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SendGridMailerSend2/4 selected

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (751)](https://www.capterra.com/p/204113/SendGrid/reviews/)

[MailerSend](https://www.capterra.com/p/214665/MailerSend/)[4.4 (59)](https://www.capterra.com/p/214665/MailerSend/reviews/)

[## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (751)](https://www.capterra.com/p/204113/SendGrid/reviews/)

Starting Price

$15.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [751 reviews](#user-reviews)

Positive

619

Neutral

55

Negative

77

[## MailerSend](https://www.capterra.com/p/214665/MailerSend/)[4.4 (59)](https://www.capterra.com/p/214665/MailerSend/reviews/)

Starting Price

$35.00/month

Value-for-Money

4.3

Functionality

4.4

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [59 reviews](#user-reviews)

Positive

50

Neutral

1

Negative

8

## Summary

* * *

Features in Transactional Email Software

32 / 40

Only SendGrid

-   Alerts/Notifications
-   Campaign Scheduling
-   Customer Segmentation

Best performer

33 / 40

Only MailerSend

-   Activity Dashboard
-   Activity Tracking
-   Mobile Access

User satisfaction

User satisfaction

4.2

User reviews[751](https://www.capterra.com/p/204113/SendGrid/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

3.7

User satisfaction

4.4

User reviews[59](https://www.capterra.com/p/214665/MailerSend/reviews/)

Ease of use

4.3

Functionality

4.4

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$35Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups.

Best for

Made for businesses that want an advanced transactional email and SMS solution that’s easy to set up and maintain for developers with a user-friendly interface so that the whole team can contribute.

## User reviews

Pros & cons

AH

Amir H.

E-Commerce Manager

> "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail customers with..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

SB

Sevval B.

Artist

> "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299)

DS

Darren S.

Product Owner

> "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and easy."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

John W.

CEO

> "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

RP

Raxit P.

Programmer Analyst

> "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like delivery..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

John W.

CEO

> "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re immediately..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

MS

Michelle S.

Developer

> "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

AH

Amir H.

E-Commerce Manager

> "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

BT

Bill T.

Developer

> "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551)

YG

You G.

IT Intern

> "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249)

Babatunde O.

SEO Marketer

> "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

TH

Tyler H.

CEO

> "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our account was..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

MS

Michelle S.

Developer

> "SendGrid allows an interface for non-technical people at my company."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

VR

Verified Reviewer

CEO

> "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product env, it..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981)

JK

Justin K.

Owner

> "The ability to format emails and build automations was straightforward for our simple use case."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606)

John W.

CEO

> "Yes, you read that right: log in to an account from which I was explicitly locked out. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

RP

Raxit P.

Programmer Analyst

> "it has some very useful features like open rates and unique customers to track progress of the campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

JM

Justin M.

Contractor

> "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it."

[See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515)

Babatunde O.

SEO Marketer

> "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

John W.

CEO

> "Too busy to care about their customers or even pretend to provide support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

MW

Madeleine W.

Web Designer

> "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134)

FO

Fernando O.

Admin

> "It took SendGrid support 3 day to get back to me."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Board Member

> "I like that the pricing is determined by the number of emails you send, which works out free for small organizations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057)

ID

Irina D.

CTO

> "The design template library versioning can be confusing"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848)

Ava T.

Marketing Operations Analyst

> "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app, has had a..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514)

TH

Tyler H.

CEO

> "This unexpected and unwarranted outage impacted our clients and operations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

AN

Anouar N.

Marketing Online in Youtube All Social Media

> "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a programEmails can be..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606)

MH

Mohammad H.

Inbound marketing specialist

> "Support and UI are frustratingly poor and not friendly"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

VR

Verified Reviewer

New Business Account Manager

> "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

BH

Ben H.

Head Honcho

> "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613)

DS

Davide S.

Content Creator

> "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196)

GA

Gideon A.

Frontend Developer

> "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060)

AH

Ahliman H.

Full-Stack Developer

> "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078)

ND

Nik D.

Director

> "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from sending emails..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

PT

Paul T.

The Bank Agency Ltd

> "Integrated directly (and was recommended) by Replit for a vibe coded project."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

Russell J.

CEO

> "SendGrid is the worst vendor in our tech stack, stay away"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255)

KM

Karl M.

EVP

> "The core functionalities work as expected and have delivered measurable results for our marketing team. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

PK

Pranjal K.

Co founder

> "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these areas but as..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

VR

Verified Reviewer

Director of Marketing

> "I love that it integrates with our Salon booking system - Envision."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6234054)

FO

Fernando O.

Admin

> "Terrible customer support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

Damien B.

Creative Director

> "We just really used it to connect it for GrooveMail users."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235)

Marco S.

IT Administrator

> "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients, there are..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012)

MH

Mohammad H.

Inbound marketing specialist

> "Scalable email delivery for larger campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

Vance W.

Digital Marketing Head

> "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661)

VR

Verified Reviewer

Senior software developer

> "It provides a lot email customization."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642)

AP

Ashley P.

Assistant to Founder

> "Right now that is not possible and it along with the elements, must be configured in the designer within the platform."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

VR

Verified Reviewer

Lead Engineer

> "Sending email without getting inside spam is best thing."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951)

Jennifer W.

Human Resources Generalist

> "There is no consistency in the percentages of emails opened or clicked."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

DS

Darren S.

Product Owner

> "It is easy to set up and use."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

EE

Eduardo E.

PM

> "Templates become hard to manage when using various locales/languages."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4895127)

AS

Antonella S.

Owner

> "it has a free plan and no credit card required"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304)

KS

Kate S.

content

> "The newsletter editor is a bit fickly, and how they bill for contacts isn't super clear."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4872136)

LT

Lucia T.

Customer Experience Manager

> "It handles email marketing really well and SendGrid has all we need."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6483257)

VR

Verified Reviewer

Owner

> "However, that was limiting for me and it didn't make it worth to invest my time in learning it, especially considering that the cost..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4775348)

PT

Paul T.

The Bank Agency Ltd

> "A really complete product but with a super simple interface."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

VR

Verified Reviewer

Founder

> "Our Email/domain strength started decreasing and emails started to land in spam for which we tried various methods but on changing..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3689149)

FD

Fernando D.

CTO and General Manager

> "The API is very well documented and the email marketing features can easily be used by non-developers without writing a single line..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884)

VR

Verified Reviewer

Executive Director

> "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our credit card..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233)

CP

Charlie P.

Director

> "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

ND

Nik D.

Director

> "Hours of no communication on their support ticket that suspended our account."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

KM

Karl M.

EVP

> "We used their email marketing tool for over 5 years and have found their solution to be reliable. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

GJ

Gustavo J.

Marketing Manager

> "I had several problems in sending due to differences in the database."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244)

KM

Karl M.

EVP

> "Their customer support has been decent and met the SLA's stated on our contract."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

Ben U.

Marketing Automation

> "The support seems to be slow to respond at times and/or not very effective."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697)

Jennifer W.

Human Resources Generalist

> "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that SendGrid..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

Danny M.

Marketing Manager

> "It made it hard to determine which campaigns were actually successful."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

JA

Joe A.

COO

> "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find another..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178)

Danny M.

Marketing Manager

> "After SendGrid was acquired by Twilio, we saw a downgrade in service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

CP

Charlie P.

Director

> "Really easy to setup and integrate into our existing application and user flow."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

ML

Marco L.

CTO

> "Too expensive compared to similar software, especially regarding email marketing."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4764670)

AP

Ashley P.

Assistant to Founder

> "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

MC

Mohamed C.

Lecturer

> "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many options..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202)

SG

Sammy G.

Product Designer

> "Sendgrid is a very reliable tool and has all the functionalities needed."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6234202)

BM

Brandon M.

CMO

> "Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up...."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5001707)

OC

Olivia C.

CEO

> "SendGrid is straightforward and does what we need it to do for an affordable price."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6309379)

PK

Pranjal K.

Co founder

> "Campaign automation, segmentation of contact lists are severe drawbacks of this application."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

VR

Verified Reviewer

New Business Account Manager

> "The API is cost-effective due to its low operating expenses and lack of application development requirements."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

VR

Verified Reviewer

Social Media Marketing Intern

> "Also, the API is a bit confusing to set up."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4834940)

IC

Isha C.

Content Head

> "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as it has..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483)

VR

Verified Reviewer

Software Developer

> "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't inherently bad, we..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208)

[View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/)

Miguel S.

Founder

> "Also great email automation sequences and low learning curve."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___7071430)

VR

Verified Reviewer

Engineer

> "They changed their free plan (Hobby) to $7/mo forcing users to pay a monthly fee instead of just overage and the Free plan is a..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___7052023)

Miguel S.

Founder

> "Very easy to use, great options for free, no problems sending emails!"

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___7071430)

LG

Liana G.

COO

> "I canceled without being able to use their service and paid for standard plan but never got to use it."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6676645)

SS

Sattyam S.

Full Stack developer

> "Although the platform is very great, I like the live customer support feature."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6328432)

LG

Liana G.

COO

> "I canceled without being able to use their service and paid for standard plan but never got to use it."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6676645)

SS

Sattyam S.

Full Stack developer

> "This helps in the learning of the user also."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6328432)

VC

Viktor C.

Wordpress Creator

> "This cold, unjustified refusal is humiliating and incomprehensible and we feel mistreated in a way that never happened to us..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

VC

Viktor C.

Wordpress Creator

> "I am representing a small organization that is behind one of the most famous City Marathons in our country, which already has a 5..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

MK

Matthew K.

CEO

> "Like Internet thieves, they first receive all your personal and important information and your business. And then they start to..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___5061673)

DH

Daniel H.

Community Marketing Specialist

> "Overall a good experience in terms of email marketing only."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6690625)

AD

Anver D.

Software Engineer

> "I was using my own server to send emails and had to contact my local ISP to increase the number of emails being sent out, this..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3701099)

VC

Viktor C.

Wordpress Creator

> "I hope everybody will be able to read this before making the right decision, because it is one thing to run a "successful" or..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

LG

Liana G.

COO

> "It’s impossibly hard to use without any support or resources."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6676645)

BK

Brian K.

CMO

> "Just started with mailersend to improve our customer services."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4797595)

KL

Kara L.

Founder

> "It was so unsympathetic that it might as well be a robot."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6421743)

KG

Kenneth G.

Executive Director

> "Custom unsubscribe is helpful."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4986725)

GA

Gideon A.

Frontend Developer

> "it took a bit too long to verify my domain, but I think that's just network issues"

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___5070067)

AD

Anver D.

Software Engineer

> "Easy and quick solution, intuitive interface on web site, clearly defining all the steps and potential issues as I went along."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3701099)

VC

Viktor C.

Wordpress Creator

> "Mailersend just refused any discussion about why our recently created account was shut down and not approved from the start."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

GA

Gideon A.

Frontend Developer

> "I like the ease of setup, this app was pretty easy to set up, they have great customer support"

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___5070067)

VC

Viktor C.

Wordpress Creator

> "This refusal sends a lot of doubt: were we refused for some wrong doing, or are you just discriminating because of where we come..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

TC

Tim C.

IT Solutions Implementation

> "Mailersend is used to assist outbound notification messages from a web app to subscribed users on daily basis and 'it just works'"

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3274708)

FH

Ficht H.

CTO

> "So we had to implement our own parsing which in some way nullified the advantage of parsing content from MailerSend."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3749715)

BP

Biswajit P.

Marketer

> "Further I was able to connect my SMTP service with them that allowed me to use my own email tool instead of using another web based..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___2948839)

VC

Viktor C.

Wordpress Creator

> "In the other companies, even competitor companies, we are at least given a chance, but here, they are saying that we don't deserve..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

PG

Prashanth G.

Co-founder

> "Customizable templates are designed very well."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3715230)

VC

Viktor C.

Wordpress Creator

> "Running a business in an unethical way always costs a lot in the long run."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___6189604)

FH

Ficht H.

CTO

> "For us deliverability and reliability was the most important factors."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3749715)

KG

Kenneth G.

Executive Director

> "People who have given mailersend rave reviews have clearly not really tested the platform."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4986725)

DC

Divaldo C.

CEO

> "After researching several providers and testing a few, after using mailersend I found it to be very straight to the point and very..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4446387)

Rodrigo S.

CTMO

> "We were always worried that the email would go to spam or promotion, but now our clients sometimes say "how did your FIRST email..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4112870)

JR

James R.

Web Developer

> "You can easily design HTML emails and fill in the information easily through the API."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___2904624)

BM

Barnett M.

Lead Developer

> "Their approval process and support is horrible to say the least."

[See full review](https://www.capterra.com/p/214665/MailerSend/#SoftwareAdvice___3473971)

FH

Ficht H.

CTO

> "Very positive, and the point i would like to stress the most is the fabolous MailerSend support."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3749715)

BM

Barnett M.

Lead Developer

> "I had an issue with the domain and was not approved."

[See full review](https://www.capterra.com/p/214665/MailerSend/#SoftwareAdvice___3473971)

NN

Norbert N.

CTO

> "Fast reponse times and competent help is my main experience so far."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___4138696)

JR

James R.

Web Developer

> "The DNS record verification setup has poor feedback on failures to verify."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___2904624)

RB

Ricky B.

Academic Director

> "For small businesses who want to automate their emailing as much as possible (using Airtable - Zapier - Mailersend) this is..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___2821387)

VR

Verified Reviewer

Co-organiser

> "I was able to use MailerSend in a project once; however, the two other projects where I recommended MailerSend received very bad..."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3433477)

MR

Matt R.

Software Developer

> "Setup was very easy, there's a package to integrate directly with Laravel."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3813743)

BP

Biswajit P.

Marketer

> "I was making a switch from Amazon ses after they blocked my account without providing any reason."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___2948839)

TR

Tobias R.

Owner

> "With the predefined templates and drag&drop editor you're able to do a real quick start."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3343238)

VR

Verified Reviewer

Co-organiser

> "Bad customer service."

[See full review](https://www.capterra.com/p/214665/MailerSend/#Capterra___3433477)

[View Reviews](https://www.capterra.com/p/214665/MailerSend/reviews/)

## User interface

4.19 (751)

[MailerSend](https://www.capterra.com/p/214665/MailerSend/)

4.39 (59)

### Features

SendGrid

32/40

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   Click Tracking
-   Contact Database
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Drag & Drop
-   Drip Campaigns
-   Dynamic Content
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   List Management
-   Message Personalization
-   Mobile Access
-   Real-Time Data
-   Reporting/Analytics
-   Simple Mail Transfer Protocol (SMTP)
-   SMS Messaging
-   Subscription Management
-   Template Management
-   Third-Party Integrations
-   Unsubscribe Database
-   Workflow Management
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/204113/SendGrid/#features)

MailerSend

Top features

33/40

-   A/B Testing
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   Click Tracking
-   Contact Database
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Drag & Drop
-   Drip Campaigns
-   Dynamic Content
-   Email Distribution
-   Email Management
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Event Triggered Actions
-   Generative AI
-   Geolocation
-   List Management
-   Message Personalization
-   Mobile Access
-   Real-Time Data
-   Reporting/Analytics
-   Simple Mail Transfer Protocol (SMTP)
-   SMS Messaging
-   Subscription Management
-   Template Management
-   Third-Party Integrations
-   Unsubscribe Database
-   Workflow Management
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/214665/MailerSend/#features)

### Recognition

No recognitions have been awarded to SendGrid

No recognitions have been awarded to MailerSend

### Deployment & support

SendGrid

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

MailerSend

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SendGrid

-   By Twilio
-   Located in United States
-   Founded in 2008

MailerSend

-   By MailerLite
-   Located in United States
-   Founded in 2005

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[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.19 (751)](https://www.capterra.com/p/204113/SendGrid/reviews/)

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vs

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