SendGrid vs RMail: Which is a better fit?

Great functionalities and way too good email delivery results. Tracking of Emails is diverse and helps get a great insight into various metrics.

It took us a while to realize how bad the deliverability issues had gotten. I would suggest avoiding SendGrid at all costs, as we found it to be a most expensive mistake.

It was pretty easy to set up and it helps a lot with our delivery. It's nice to be able to see what's bounced and what's still good.

Customer support took 25 DAYS to respond to my initial ticket, then cut me off 6 days later (no warnings, no recourse, just shut down).

Nicolò N

Operator

Thanks to this platform I was able to reach a very large audience through emails, gaining user loyalty. I recommend using this platform.

When you have problems with their platform suddenly stop working (we stop getting emails for 2FA, pass reset, etc in a few days and delivery rate dropped below 20%).

I love that they also offer automation, which is something we will be exploring more in the coming months. The A/B testing capabilities are also amazing.

What is worse is that my customers discovered that every email they had that had a link in it, had the link rewritten to be a Sendgrid redirect URL.

RMail makes it so easy to secure, track, or certify delivery when I needs extra assurance (or comfort) that my important email to clients and suppliers gets there; secure.

Sending "registered" email depends on user alone. If user forgot, then whole purpose to have RPost is waste.

Rafat R

Corporate Communications Manager

It's a good practice to encrypt important mail-exchanges with clients. It's also a good confidence booster for potential and current clients.

The Outlook plugin on occasion crashes, and this can be very annoying when you are in the midst of writing an e-mail and/or forwarding another.

I like that I get notification when my emails are received. I also like that when my emails are received they are trusted.

Dr. Richard-Wayne D

Bible Teacher

Once it is sent to the recipient, that is the end of it. No one can come back later and say they never got it.

Rafat R

Corporate Communications Manager

Easy email encryption helps with building confidence among clients (with the promise of confidentiality). It can be set-up in just a few clicks.

You can't import your contacts onto the web interface, and there's no autofill or anything, so if you use it a lot, you'll be doing a lot of copy-pasting from your address book into the web form.