# Compare SendGrid vs Zoho Campaigns 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare SendGrid and Zoho Campaigns based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/204113-253223/SendGrid-vs-Zoho-Campaigns

---

# SendGrid vs Zoho Campaigns Features and Cost Comparison

Last updated May 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

SendGridZoho Campaigns2/4 selected

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.3 (315)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

[## SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.2 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

Starting Price

$15.00/month

Value-for-Money

4

Functionality

4.1

Ease of Use

4.1

Customer Service

3.7

Reviews Sentiment

Based on [753 reviews](#user-reviews)

Positive

620

Neutral

56

Negative

77

[## Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.3 (315)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

Starting Price

€4.00/month

Value-for-Money

4.4

Functionality

4.2

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [315 reviews](#user-reviews)

Positive

269

Neutral

32

Negative

14

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 14,179 reviews from email marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

69%Fit

Missing features

Feature ratings

Email Campaign Management

4.3

Campaign Scheduling

4.5

Newsletter Management

NA

Email Tracking

4.1

Customizable Branding

4.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Email Campaign Management

4.7

Campaign Scheduling

4.8

Newsletter Management

NA

Email Tracking

\--

Customizable Branding

NA

User satisfaction

User satisfaction

4.2

User reviews[753](https://www.capterra.com/p/204113/SendGrid/reviews/)

Ease of use

4.1

Functionality

4.1

Value for money

4.0

Customer support

3.7

User satisfaction

4.3

User reviews[315](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

Ease of use

4.2

Functionality

4.2

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$15Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

€4Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

SendGrid serves everyone from independent developers to enterprise level corporations, marketers, high-volume senders, enterprises, eCommerce businesses, and startups.

Best for

Email and SMS marketing software that is ideal for small, medium, and large business platforms across the world. Manage your leads and contacts with this software to drive sales.

## User reviews

Pros & cons

AH

Amir H.

E-Commerce Manager

> "Their flexibility in terms of dynamism in email templates is superb and we can depend on them to provide our retail customers with..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

SB

Sevval B.

Artist

> "Sometimes I have to double-save when editing dynamic templates, which can be a bit annoying."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6813299)

DS

Darren S.

Product Owner

> "Via well documented APIs, nice reporting, and a generous free tier, getting started and maintaining flow is painless and easy."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

AH

Amir H.

E-Commerce Manager

> "It is a horse to work with in regard to deliverability yet it is extremely tough to get technical assistance."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7109131)

RP

Raxit P.

Programmer Analyst

> "Excellent detailed insights with filter options to track emails/SMS to customers and comprehensive Analytic features like delivery..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

YG

You G.

IT Intern

> "I used it to try and set-up my own email server essentially, but managing an email server was harder than I expected"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6617249)

MS

Michelle S.

Developer

> "They provide a lot of pre-made templates and designs that are modern and perfect for our marketing team."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

John W.

CEO

> "The “expert” on the other end had the audacity to insist that I must log into the account to disable the IP block feature."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

MS

Martina S.

VP

> "It’s easy to get started and works well on the surface, but over time you notice the difference between expected and actual results,..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7134311)

John W.

CEO

> "Sounds sophisticated, right? Except, here’s the kicker: if you dare to use a different device or a new ISP, you’re immediately blocked..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

HA

Hayley A.

Marketing Manager

> "Sending individual email campaigns is simple and their design editor is easy to use as a non technical user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7123963)

TH

Tyler H.

CEO

> "We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our account was..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

MS

Michelle S.

Developer

> "SendGrid allows an interface for non-technical people at my company."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6825957)

VR

Verified Reviewer

CEO

> "Terrible service, it worked in testing mode, and so I purchased their subscription, after I deployed my website to product env, it..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4988981)

JK

Justin K.

Owner

> "The ability to format emails and build automations was straightforward for our simple use case."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6865606)

JM

Justin M.

Contractor

> "Had they told me I could have upgraded in time, instead i lost a bunch of customers because of it."

[See full review](https://www.capterra.com/p/204113/SendGrid/#SoftwareAdvice___6881515)

RP

Raxit P.

Programmer Analyst

> "it has some very useful features like open rates and unique customers to track progress of the campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6752986)

FO

Fernando O.

Admin

> "It took SendGrid support 3 day to get back to me."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Board Member

> "I like that the pricing is determined by the number of emails you send, which works out free for small organizations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6557057)

ID

Irina D.

CTO

> "The design template library versioning can be confusing"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6631848)

Babatunde O.

SEO Marketer

> "SMTP was faily easy to set up anf sendgrid provided API to connect email function to my wordpress sites without stress."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

TH

Tyler H.

CEO

> "This unexpected and unwarranted outage impacted our clients and operations."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6641417)

VR

Verified Reviewer

New Business Account Manager

> "It provides free trial packages for life, 100 emails every day, and an SMTP feature that can be linked with a program."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

John W.

CEO

> "Yes, you read that right: log in to an account from which I was explicitly locked out. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

AH

Ahliman H.

Full-Stack Developer

> "SendGrid is a reliable option, like other providers, when looking for a free or paid SMTP service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6599078)

MH

Mohammad H.

Inbound marketing specialist

> "Support and UI are frustratingly poor and not friendly"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

Babatunde O.

SEO Marketer

> "Its very easy to set up email funnels with sendgrid plus the inbox delivery high and spam rate is low."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6789371)

BH

Ben H.

Head Honcho

> "At the time of my use it was lacking some features like detailed list segmentation / tagging of contact."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5021613)

PT

Paul T.

The Bank Agency Ltd

> "Integrated directly (and was recommended) by Replit for a vibe coded project."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

GA

Gideon A.

Frontend Developer

> "The customer is weird, they didn't approve my account for whatever reason, no explanation, I sent mail and still no explanation, they..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5070060)

BT

Bill T.

Developer

> "As a result, we can use SendGrid with many sites to improve email deliverability within Wordpress for free, and it's still affordable..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6241551)

ND

Nik D.

Director

> "After years of spending thousands of dollars a month we are suddenly and without warning, "temporarily" blocked from sending emails..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

KM

Karl M.

EVP

> "The core functionalities work as expected and have delivered measurable results for our marketing team. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

John W.

CEO

> "Too busy to care about their customers or even pretend to provide support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___6770138)

Damien B.

Creative Director

> "We just really used it to connect it for GrooveMail users."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6529235)

Russell J.

CEO

> "SendGrid is the worst vendor in our tech stack, stay away"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6737255)

MH

Mohammad H.

Inbound marketing specialist

> "Scalable email delivery for larger campaigns."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6636245)

PK

Pranjal K.

Co founder

> "Use it for its top notch deliverability, reporting and analytics as no other application even comes close to it in these areas but as..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

VR

Verified Reviewer

Senior software developer

> "It provides a lot email customization."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6645642)

FO

Fernando O.

Admin

> "Terrible customer support. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___7001390)

VR

Verified Reviewer

Lead Engineer

> "Sending email without getting inside spam is best thing."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6691951)

Marco S.

IT Administrator

> "The bad thing is that the IP must be changed so that the mails are not classified as spam and reach their recipients, there are things..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3856012)

DS

Darren S.

Product Owner

> "It is easy to set up and use."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7113185)

Vance W.

Digital Marketing Head

> "SendGrid always has issues with delivering emails to Yahoo, Outlook, Hotmail, MSN, etc., so that's always a pain."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4861661)

AS

Antonella S.

Owner

> "it has a free plan and no credit card required"

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6670304)

AP

Ashley P.

Assistant to Founder

> "Right now that is not possible and it along with the elements, must be configured in the designer within the platform."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

LT

Lucia T.

Customer Experience Manager

> "It handles email marketing really well and SendGrid has all we need."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6483257)

Jennifer W.

Human Resources Generalist

> "There is no consistency in the percentages of emails opened or clicked."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

PT

Paul T.

The Bank Agency Ltd

> "A really complete product but with a super simple interface."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___7005960)

EE

Eduardo E.

PM

> "Templates become hard to manage when using various locales/languages."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4895127)

FD

Fernando D.

CTO and General Manager

> "The API is very well documented and the email marketing features can easily be used by non-developers without writing a single line of..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6021884)

KS

Kate S.

content

> "The newsletter editor is a bit fickly, and how they bill for contacts isn't super clear."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4872136)

CP

Charlie P.

Director

> "We've never had an issue with our SendGrid e-mail service, and has been incredibly reliable."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

VR

Verified Reviewer

Founder

> "Our Email/domain strength started decreasing and emails started to land in spam for which we tried various methods but on changing..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3689149)

KM

Karl M.

EVP

> "We used their email marketing tool for over 5 years and have found their solution to be reliable. "

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

VR

Verified Reviewer

Executive Director

> "After using it for more than a year, we still have to resort to manually paying our invoices every month and type in our credit card..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4590233)

DS

Davide S.

Content Creator

> "I really like the ease of use, for various projects I have found it easy to implement for sending emails to confirm the user."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6805196)

ND

Nik D.

Director

> "Hours of no communication on their support ticket that suspended our account."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5092970)

MW

Madeleine W.

Web Designer

> "After connecting SendGrid to my WordPress installation the notification emails for my web forms send without any issue."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6251134)

GJ

Gustavo J.

Marketing Manager

> "I had several problems in sending due to differences in the database."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6184244)

KM

Karl M.

EVP

> "Their customer support has been decent and met the SLA's stated on our contract."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6729343)

Ben U.

Marketing Automation

> "The support seems to be slow to respond at times and/or not very effective."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6113697)

Jennifer W.

Human Resources Generalist

> "Integrating with the email API is a breeze. When compared to other mass email service providers, we have seen that SendGrid..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5031340)

Danny M.

Marketing Manager

> "It made it hard to determine which campaigns were actually successful."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

JA

Joe A.

COO

> "As long as you don't have an issue and need CS their tech works great and have a good value proposition. When I can find another..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___5050178)

Danny M.

Marketing Manager

> "After SendGrid was acquired by Twilio, we saw a downgrade in service."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6220669)

CP

Charlie P.

Director

> "Really easy to setup and integrate into our existing application and user flow."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6568344)

MC

Mohamed C.

Lecturer

> "Actually, I become slow to recommend SendGrid due to its limited features of contact management; it does not provide many options..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4435202)

AP

Ashley P.

Assistant to Founder

> "We primarily utilize SendGrid to send SingleSend marketing emails and have been able to do so with great success."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5076926)

BM

Brandon M.

CMO

> "Appalling service, I genuinely have no idea how these people even have customers to begin with if one can't even sign up...."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___5001707)

Ava T.

Marketing Operations Analyst

> "The email list segmentation feature, which allows us to trigger email engagement based on user behavior within our app, has had a..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4740514)

PK

Pranjal K.

Co founder

> "Campaign automation, segmentation of contact lists are severe drawbacks of this application."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___3965453)

AN

Anouar N.

Marketing Online in Youtube All Social Media

> "It gives free trial packages for life, 100 emails per day, and it has an SMTP feature that can be linked with a programEmails can be..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4754606)

VR

Verified Reviewer

Social Media Marketing Intern

> "Also, the API is a bit confusing to set up."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4834940)

OC

Olivia C.

CEO

> "SendGrid is straightforward and does what we need it to do for an affordable price."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___6309379)

VR

Verified Reviewer

Software Developer

> "The documentation can be a bit lacking sometimes, often you need to rely on third party information, which isn't inherently bad, we..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4579208)

VR

Verified Reviewer

New Business Account Manager

> "The API is cost-effective due to its low operating expenses and lack of application development requirements."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4846909)

Leena S.

Product Lifecycle Management Specialist

> "This requirement has limited the ability of non-technical team members on my team to use Sendgrid on their own."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4307727)

IC

Isha C.

Content Head

> "Customizable market emails with an editor that works using drag and drop.- Better email delivery than other platforms as it has..."

[See full review](https://www.capterra.com/p/204113/SendGrid/#Capterra___4627483)

VR

Verified Reviewer

CTO

> "Stay away from this service, any other service would be better for your business and sanity."

[See full review](https://www.capterra.com/p/204113/SendGrid/#GetApp___4956850)

[View Reviews](https://www.capterra.com/p/204113/SendGrid/reviews/)

MM

Michele M.

Team Coordinator

> "Zoho Campaigns facilitates a drag-and-drop editor that streamlines the entire process of creating and customizing marketing..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6878345)

RR

Richard R.

IT Support Manager

> "at times, emails fail for no reason, this could be down to the integration within Zoho/emails we have imported and not..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6835121)

Anurag S.

administrative assistant

> "zoho campaigns gives a outstanding email marketing.its provides full tracking reporting improve engagement.zoho already well..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6698149)

RR

Richard R.

IT Support Manager

> "Some elements of the workflows are overly complex and have posed initial challenges to overcome, which should have been..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6835121)

IRA

Imogen R. A.

Digital Marketing Specialist

> "We were able to run multiple client campaigns using one platform instead of different ones, which helped us to keep..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6806800)

AA

Adegboyega A.

Ticketing Agent

> "Unfortunately, Zoho Campaigns doesn’t offer website builder and landing pages creation tools."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6394318)

AB

Amos B.

Principal IT Officer

> "I like the easier integration of the Zoho campaigns with social media tools and the email to ease marketing on social media..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6438335)

RR

Richard R.

IT Support Manager

> "We are alsos suffering with high bounce rates, still looking into this one."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6835121)

MM

Marco M.

IT Manager

> "Zoho campaigns software has enabled us to efficiently handle email marketing automation with alot of ease."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6633394)

CBK

Charles Boampong K.

Calbert Professional Institute

> "I find the pricing structure of Zoho Campaigns to be complex, and cost can increase based on factors such as the number of..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6041130)

TQ

Tyler Q.

Director of Business Development

> "We switched from Mailchimp to Zoho Campaigns for integration with our Zoho CRM and cost savings, and after a bit of a..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6510244)

JS

Jacob S.

BD Director

> "fit for nothing why they are sitting in their table and asking for more salary.."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6321877)

OM

Omar M.

Healthcare Recruiter

> "What I liked more about Zoho campaigns was its capability to send out email blasts, and bypass email filters."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6580994)

SD

Sharif D.

Inventory analyst

> "Customer support sometimes is too slow to respond to questions on time, and, interface needs s improvement"

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4968545)

TQ

Tyler Q.

Director of Business Development

> "Once set up the automation and workflow setup has been a huge time saver and has improved our overall engagement with..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6510244)

Edward N.

Affiliate Marketing Specialist

> "Its limited customization and integration options may be a drawback for some businesses, and its pricing structure may not be..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4595463)

RT

Ronald T.

Transport Manager

> "Zoho campaigns is integrated with many zoho app such as zoho survey which is used to asses businesses productive and this..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___5075403)

NV

Nikita V.

Marketing Manager CRM

> "It is not reliable in formatting, deliverability, reporting."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6038471)

SL

Siraj L.

Master Franchisee

> "What I like most about Zoho Campaigns is its comprehensive and user-friendly platform, enabling seamless management of email..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6000284)

NP

Natalie P.

Director of Customer Success

> "The system can be a bit slow when editing."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___5032043)

VR

Verified Reviewer

Lead

> "The live support option makes understanding technical issues, bugs or user error a lot more simple."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6771906)

John S.

Social Media Consultant

> "May not be as feature-rich as some other email marketing solutions on the market. While the platform offers a range of..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4601896)

VR

Verified Reviewer

Managing Director

> "The direct integration with Zoho CRM, TrainerCentral and other tools of the Zoho cosmos is great."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6508887)

VR

Verified Reviewer

Co-Founder

> "One time, I had to use Zapier to connect two Zoho products just because the data transfer between the two was not possible."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4293059)

SD

Sharif D.

Inventory analyst

> "It has templates that we can use to customize and create good looking marketing materials like emails and social media content"

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4968545)

Mansi M.

Software Engineer

> "I did not like that their customer support was a little slow in responding to my queries. But, they replied and helped me..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4415498)

CBK

Charles Boampong K.

Calbert Professional Institute

> "The integration with Zoho CRM provides cohesive environment for managing customer data and executing targeted campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6041130)

Leonardo M.

CMO

> "UI needs an overhaul, you spend a lot of times trying to navigate the interface - you loose interest to use the program"

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3796164)

AC

Ania C.

Assistant manager and logistics

> "I like the fact that it allowed me to integrate the Zoho software with our Social Media platforms, it is very affordable and..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6594503)

VR

Verified Reviewer

Business Operations Analyst

> "That being said, I did find the design options to be limited and the price to be a bit higher than some of its competitors."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4602905)

KE

Kule E.

Mechanical controller and software engineer

> "I use zoho campaigns for Sms marketing and it gives the best outcome because Sms message easily reaches to anyone in the..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___5060199)

Prem P.

Freelancer

> "Email template editing with html format is a bit tough"

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4014411)

AA

Adegboyega A.

Ticketing Agent

> "Finally, it has a robust backend integration capability."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6394318)

Reunaldo P.

Senior Data Analyst

> "Furthermore, the analytics and reporting features were not as robust as I would have liked."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4606071)

CD

Chourouk D.

Marketing Manager

> "Zoho Campaigns is a remarkable tool fir email marketing."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6869138)

Anmol A.

Digital Marketing Manager

> "Contact import in zoho campaigns is a mess."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3574032)

EO

Esther O.

Head Operations and Sales

> "Zoho Campaigns enables me to schedule and send mass messages to customers in real-time."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6281459)

DU

Diomedes U.

Fitoterapeuta

> "I really don´t like very mucho the way that youtube videos are showing in the email."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4778501)

TQ

Tyler Q.

Director of Business Development

> "Once you get to know how the interface works is very easy to use for creating and managing our email campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6510244)

BS

Balaji S.

Associate Manager - Program Management

> "Sometime, the platform runs slow."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3608985)

EM

Elia M.

Content marketing intern

> "Zoho campaign is easy to use to generate message and campaigns for clients."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6644146)

BS

Balaji S.

Associate Manager - Program Management

> "It's really pain to manage when it perform very slow."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3608985)

LM

Laura M.

Administrative Manager

> "It was user friendly in terms of setting up and I liked that I could download the campaign to a pdf"

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6629967)

TK

Tyag K.

Ceo

> "The content development for email templates is very basic in Zoho campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___3510893)

KV

Kevin V.

Product manager

> "The other good thing is it integrates with our Zoho CRM and we can track a lot of parameters."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6031298)

FS

Fernando S.

CMO

> "Is difficult to explain."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4718820)

VR

Verified Reviewer

Managing Director

> "Especially as it is so tightly integrated with other Zoho apps."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6508887)

MS

Mario S.

Finanzwirt

> "First it’s not easy to get into it."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4756478)

Delly S.

Telemarketer

> "Getting down to the nitty-gritty of ZohoCampaigns, It's a great tool that provides limitless possibilities for email..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6146150)

JE

JJ E.

Marketing Strategist

> "Changing a font color for an HTML email doesn't work."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___2293300)

CS

Connor S.

Brokerage Operations Associate

> "Zoho Campaigns is easy to use for those who are new to building email campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6537748)

JE

JJ E.

Marketing Strategist

> "Their simple condition filter in their workflow component didn't work originally."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___2293300)

AC

Ania C.

Assistant manager and logistics

> "Once I was able to set up the CRM it all worked fine, it's a great price for the value."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___6594503)

DR

Derek R.

Web Developer

> "There are occasional times when the workflows fail to run properly, and this causes me MAJOR headaches."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___2584905)

BB

Bharat B.

CoFounder

> "All features like contact management, campaign management and engagement monitoring all are great."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___5067702)

VR

Verified Reviewer

Digital Marketing Director

> "This isn't helpful at all and is a huge drawback for me while using Zoho Campaigns."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#GetApp___2607419)

Marianela F.

Water Treatment and Environmental Management Consultant

> "Zoho Campaigns makes it possible for us to launch entire marketing campaigns with a couple of clicks and without having to..."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___4241580)

VR

Verified Reviewer

Account Manager

> "Their support was a little slow in replying to queries."

[See full review](https://www.capterra.com/p/253223/Zoho-Campaigns/#Capterra___2740394)

[View Reviews](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

## User interface

4.18 (753)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)

4.29 (315)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

SendGrid

30/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/204113/SendGrid/#features)

Zoho Campaigns

Top features

31/45

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   API
-   Autoresponders
-   Campaign Analytics
-   Campaign Scheduling
-   CAN-SPAM Compliance
-   Click Tracking
-   Contact Management
-   Customer Journey Mapping
-   Customer Segmentation
-   Customer Surveys
-   Customizable Branding
-   Customizable CTAs
-   Customizable Fields
-   Drip Campaigns
-   Dynamic Content
-   Email Campaign Management
-   Email Sequences
-   Email Tracking
-   Engagement Tracking
-   Event Triggered Actions
-   GDPR Compliance
-   Generative AI
-   HTML Editor
-   Image Library
-   Landing Pages/Web Forms
-   Lead Capture
-   List Management
-   Mobile Optimization
-   Multi-Channel Marketing
-   Multi-Language
-   Newsletter Management
-   Personalization
-   Preview Functionality
-   Process/Workflow Automation
-   Product Recommendations
-   Real-Time Analytics
-   Reporting/Analytics
-   ROI Tracking
-   Subscriber Management
-   Template Management
-   Third-Party Integrations
-   WYSIWYG Editor

[See all features](https://www.capterra.com/p/253223/Zoho-Campaigns/#features)

### Recognition

SendGrid is recognized as a top-rated tool in 2 Capterra Shortlist reports

Zoho Campaigns is recognized as a top-rated tool in 4 Capterra Shortlist reports

Best Value Email MarketingSoftware (2024) 

### Deployment & support

SendGrid

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Zoho Campaigns

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

SendGrid

-   By Twilio
-   Located in United States
-   Founded in 2008

Zoho Campaigns

-   By Zoho
-   Located in United States
-   Founded in 1996

## Popular Comparisons

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,397)](https://www.capterra.com/p/202338/Gmail/reviews/)

$15/month

Price

$0

4.1

Features

4.7

4.1

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/202338-204113/Gmail-vs-SendGrid)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.29 (315)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

€4/month

Price

$9/month

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-253223/brevo-vs-Zoho-Campaigns)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,439)](https://www.capterra.com/p/132996/brevo/reviews/)

$15/month

Price

$9/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-204113/brevo-vs-SendGrid)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.29 (315)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/)

€4/month

Price

$13/month

4.2

Features

4.4

4.2

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-253223/MailChimp-vs-Zoho-Campaigns)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,599)](https://www.capterra.com/p/110228/MailChimp/reviews/)

$15/month

Price

$13/month

4.1

Features

4.4

4.1

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/110228-204113/MailChimp-vs-SendGrid)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.29 (315)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

vs

[Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,397)](https://www.capterra.com/p/202338/Gmail/reviews/)

€4/month

Price

$0

4.2

Features

4.7

4.2

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/202338-253223/Gmail-vs-Zoho-Campaigns)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

$15/month

Price

$10/month

4.1

Features

4.5

4.1

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-204113/MailerLite-vs-SendGrid)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.29 (315)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,922)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

€4/month

Price

$12/month

4.2

Features

4.2

4.2

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-253223/Constant-Contact-vs-Zoho-Campaigns)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,922)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

$15/month

Price

$12/month

4.1

Features

4.2

4.1

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/31898-204113/Constant-Contact-vs-SendGrid)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.29 (315)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

vs

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,259)](https://www.capterra.com/p/136603/MailerLite/reviews/)

€4/month

Price

$10/month

4.2

Features

4.5

4.2

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-253223/MailerLite-vs-Zoho-Campaigns)

[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[4.18 (753)](https://www.capterra.com/p/204113/SendGrid/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

$15/month

Price

$15/month

4.1

Features

4.5

4.1

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-204113/ActiveCampaign-vs-SendGrid)

[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[4.29 (315)](https://www.capterra.com/p/253223/Zoho-Campaigns/reviews/)

vs

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,561)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/)

€4/month

Price

$15/month

4.2

Features

4.5

4.2

Ease of Use

4.2

[View full comparison](https://www.capterra.com/compare/79367-253223/ActiveCampaign-vs-Zoho-Campaigns)