# Compare Wati vs Gupshup 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Wati and Gupshup based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/204314-233786/WATI-vs-Gupshup

---

# Wati vs Gupshup Features and Cost Comparison

Last updated May 14th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WatiGupshup2/4 selected

[Wati](https://www.capterra.com/p/204314/WATI/)[4.6 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

[Gupshup](https://www.capterra.com/p/233786/Gupshup/)[4.3 (35)](https://www.capterra.com/p/233786/Gupshup/reviews/)

[## Wati](https://www.capterra.com/p/204314/WATI/)[4.6 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

Starting Price

$59.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.6

Customer Service

4.2

Reviews Sentiment

Based on [203 reviews](#user-reviews)

Positive

189

Neutral

1

Negative

13

[## Gupshup](https://www.capterra.com/p/233786/Gupshup/)[4.3 (35)](https://www.capterra.com/p/233786/Gupshup/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.3

Ease of Use

4.4

Customer Service

4.1

Reviews Sentiment

GB

Based on [35 reviews](#user-reviews)

Positive

32

Neutral

0

Negative

3

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

### Zoho CRM

4.3 (6,973)

* * *

Starting Price

$14.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

85%

of reviewers  
rated it above 4 stars

* * *

### Zendesk Suite

4.4 (4,079)

* * *

Starting Price

$39.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

89%

of reviewers  
rated it above 4 stars

* * *

### Text

4.7 (28)

* * *

Starting Price

$25.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

96%

of reviewers  
rated it above 4 stars

* * *

Highest Rated

### Tremendous

4.8 (476)

* * *

Starting Price

$0.00

Flat Rate

Free Trial

Free Version

* * *

User rating

99%

of reviewers  
rated it above 4 stars

* * *

## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 892 reviews from customer engagement software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Email Management

NA

Content Management

NA

Engagement Tracking

NA

Social Media Integration

NA

CRM

4.7

\--%Fit

Missing features

Feature ratings

Email Management

NA

Content Management

NA

Engagement Tracking

NA

Social Media Integration

NA

CRM

NA

User satisfaction

User satisfaction

4.6

User reviews[203](https://www.capterra.com/p/204314/WATI/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.3

Customer support

4.2

User satisfaction

4.3

User reviews[35](https://www.capterra.com/p/233786/Gupshup/reviews/)

Ease of use

4.4

Functionality

4.3

Value for money

4.2

Customer support

4.1

Price starts from

Price starts from

$59Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

The AI-Powered Customer Engagement Platform built for Revenue Growth.

Best for

Businesses across all sectors of any size that need conversational solutions to enhance their customer experience by enabling omnichannel communication

## User reviews

Pros & cons

VR

Verified Reviewer

Owner

> "It has a good integration with tools like Zapier, CRM systems, and external databases so it’s best suited for more complex business processes."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246)

VR

Verified Reviewer

CEO

> "The process is confusing and filled with unnecessary friction — support becomes unresponsive once you request cancellation, and the chatbot and..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7042885)

VR

Verified Reviewer

Associate

> "The interface is simple, and it really helps us respond faster to customers and stay organized also very good at sending WhatsApp messages to..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068609)

KKJ

Kaushal Kumar J.

Zoho Developer

> "one thing i least like about wati is that sending images is a little inconvenient because we have to save the image locally first then it can be..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068628)

VR

Verified Reviewer

Owner

> "It reduced response times by more than half, improved the quality of automation for agents, and vastly increased customer satisfaction."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246)

SA

Sulimam A.

Designs kitchen

> "Sometimes it feels limited in automation options and not flexible enough for complex workflows, and it can take time to set up properly."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069028)

JJ

Jonathan J.

DevOps Engineer

> "Without a doubt, it is a quality product that will help you automate and stay on top of all situations in your companies or chats."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069587)

Yashraj J.

IT Manager

> "Its server issue, most of the time its shows timeout or no conversation found."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069352)

RK

Ruth K.

Tuition Manager

> "We've been using Wati for our first-response sales service for a year, and it’s proven to be a valuable tool for automating customer..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6484236)

AB

Aaron B.

Co-founder

> "Their complete lack of data integrity and abysmal customer service have been nothing short of shocking. Despite multiple requests—five, to be..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

RJ

Rohit J.

Senior Cruise Counsellor

> "WATI offers wide array features like automated response, tags/lables, CRM integration etc that make it powerful communication tool."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6585776)

MC

Marco C.

CEO

> "This type of commercial practice may be considered unfair under EU consumer protection laws, especially given the lack of transparency and the..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6813541)

SbF

Sébastien F.

Cofounder

> "Convenient, with a clean web interface, really helpful for customer care team with a centralised whatsapp account, possibility to assign agents,..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6495467)

RS

Royston S.

Digital Marketing Manager

> "The least about it is there is no direct on call customer support, every time we need to depends on send mail and then waiting for them to reply."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6819671)

HM

Hardik M.

Senior Project Manager

> "It simplifies communication with customers, especially with features like automated messaging, contact segmentation, and template management."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6485740)

VB

Vinod B.

Community Associate

> "The mobile app can sometimes be glitchy, and the Wati dashboard often becomes laggy, especially when exploring analytics and broadcast history."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6571346)

OK

Onkar K.

Director

> "Analytics is okay for basic insights however the product could have much better functionality to combine analytics across campaigns, run..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6505724)

MC

Marco C.

CEO

> "Instead, users are required to send an email, and cancellation must be requested at least two days in advance, which is highly inconvenient."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6813541)

AJ

Atul J.

Sales Manager

> "Bot feature is the most which we use and this has been helpful to us for operations and sales related enquiries."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069303)

MK

Manjunath K.

Director

> "Android app is slow, it takes a lot of time to open app from notification bar."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6824762)

MC

Mayan C.

Founder

> "We have been using Wati for our customer care and marketing messages on WhatsApp, and it has significantly transformed the way we interact with..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416480)

Samson F.

Marketing Lead

> "Also, the human customer support are relatively slower compared to others."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069031)

SY

Sonik Y.

Founder's office

> "Easy to interact with customers which helps us grow our business in a very positive way and the personal connect with each individual is..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069273)

ML

Mitul L.

Manager

> "it may be pricey for smaller businesses, lacks some advanced customization options, and can have a learning curve for full utilization."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6580194)

PM

Prithvi M.

Marketing Manager

> "Connecting the flow of data from wati to google sheets has been hassle free and data is complete as per customisation and instantaneously updated."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6485693)

AV

Akshay V.

Founder

> "Using Wati has been frustrating; the support is weak, the platform feels unstable, and issues remain unresolved."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7011933)

ML

Mitul L.

Manager

> "WATI is a powerful WhatsApp automation tool with key benefits like efficient message automation, an easy-to-use interface, and personalized..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6580194)

TMAHT

Tarek Mohamad Al Haddad T.

manager

> "On top of that, they claim to offer monthly billing, but in reality, force annual payments once you proceed to checkout."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6776090)

Gagan S.

Business head

> "It helps in online tracking of work."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068603)

MC

Marco C.

CEO

> "The credit system is not clearly explained, making it difficult to understand what you are actually paying for."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6813541)

AS

Ayush S.

Director

> "It help us to on analyze on real time message with with quick automation reply plus it's cost effective there support team is very generous help..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6782696)

AK

Ashid K.

Digital Marketing Team Lead

> "The tutorial video has less clarity regarding the details and didn't provide new videos for new updates"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416774)

MK

Manjunath K.

Director

> "You can easily create a lot of automation and integrate internal tools to send customer specific messages"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6824762)

AB

Aaron B.

Co-founder

> "Wati.io seems to have no respect for customer privacy or preferences, which is particularly concerning given the sensitive nature of the data..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

SK

Sivakumar K.

Manager

> "WATI is a fantastic WhatsApp Business solution that allows users to create flows and automated responses without any coding."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6690567)

AG

Abhinav G.

Founders Office

> "Interface is really updated and difficult to use and slow when dealing with a lot of data."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6834076)

SK

Sivakumar K.

Manager

> "WATI is a fantastic WhatsApp Business solution that allows users to create flows and automated responses without any coding."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6690567)

DY

Davis Y.

Manager

> "Their support system is garbage, seriously, from the website, you will be directed to whatsapp, but from whatsapp, you will directed back to..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6340460)

AJ

Atul J.

Sales Manager

> "We have been using it since a couple of years now (after multiple products pivot we finally found this which serves our need)"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069303)

TMAHT

Tarek Mohamad Al Haddad T.

manager

> "I booked a Google Meet call through their official calendar — they never showed up, and no follow-up was provided."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6776090)

AR

Anuj R.

Director

> "It’s helped us streamline customer support by automating common queries, and we’ve seen a noticeable improvement in how quickly we can respond to..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6476312)

AK

Ashid K.

Digital Marketing Team Lead

> "Sometimes it will not load even if the internet is okay, I think it is a bug or something."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416774)

SK

Sivakumar K.

Manager

> "Its intuitive drag-and-drop flow builder makes automation effortless, helping businesses streamline customer interactions efficiently."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6690567)

SJ

Sean J.

PPC Manager

> "The user interface can sometimes be quite clunky, particularly when using the bot builder."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6416476)

VR

Verified Reviewer

Owner

> "WATI has worked really well for handling support at scale using WhatsApp."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246)

ZA

Zaid A.

Account Manager

> "Now, I have to cancel my bank card to stop the direct debit."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6676462)

Kapil G.

Director

> "Looking forward to more customisation of the AI tool, integrating with our own data."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7072114)

AR

Angad R.

CEO

> "Unable to manage multiple whatsapp numbrs on 1 account"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6777872)

VR

Verified Reviewer

Associate

> "What I liked most about WATI is how easily it manages WhatsApp conversations in one place."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068609)

OK

Onkar K.

Director

> "However these bots can be very simple and complex functions are not possible."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6505724)

Gagan S.

Business head

> "WATI is great for reaching out to multiple types of customers."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068603)

PG

Pratik G.

Partner

> "Editing of contact is not yet easy. And no provision of making payment in INR"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6777715)

VR

Verified Reviewer

Owner

> "WATI is a trusted and robust platform for WhatsApp Business automation."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7068246)

AS

Amit S.

Managar

> "Customer Support and pricing are too high."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6630667)

Yashraj J.

IT Manager

> "Its very useful but a little bit costly but its giving a lot of features that will enhance your business."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069352)

PB

Prasad B.

Web Developer

> "Overall, I think WATI is good, but I am not happy with their user interface or customer service."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6674402)

JS

Jasvinder S.

Real Estate

> "Wati makes it very easy to manage WhatsApp conversations in one place."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7133404)

AD

Ambika D.

Founder

> "Wati's customer care service is not good."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6657516)

DM

Diptanil M.

Senior Manager - Operations and Support

> "The analytics feature helps us understand what works best, providing valuable insights to fine-tune our communication."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6478546)

PA

Peter A.

CTO

> "We're on a Pro plan, promised with a 24/7 Live support, but they have been using their own automation tools against us basically."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6224076)

AC

Aneel C.

MD

> "i am Aneel Kumar Chintha, Chairman & Managing Director, Amaravathi Software Innovations Pvt. Ltd., we are using WATI since 5 years and its great..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6472681)

AB

Aaron B.

Co-founder

> "Save yourself the headache and frustration—this company is not worth your time or trust."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

Samson F.

Marketing Lead

> "Useful product for e-commerce and lead gen."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___7069031)

AB

Aaron B.

Co-founder

> "It's alarming that a company like Meta would associate themselves with such an unprofessional service."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

ML

Mitul L.

Manager

> "It integrates well with CRM systems and provides valuable analytics for optimizing communication."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6580194)

ZA

Zaid A.

Account Manager

> "impossible to contact, too complicated and no support"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6676462)

SB

Sumit B.

Business Development

> "The multi-agent dashboard makes handling customer queries smooth & efficient."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6830459)

SG

Sanyal G.

BUSINESS HEAD

> "Poor service, Expensive, Pathetic customer care support"

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6483716)

AD

Akshay D.

Marketing Manager

> "I like most about WATI is there chatbot features which helps to provide automatic replay to customers."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6703504)

AB

Aaron B.

Co-founder

> "This disregard for my requests is utterly unacceptable."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6457771)

RH

Rachit H.

Confounder

> "My clients have particularly enjoyed the seamless communication it enables via WhatsApp, improving engagement and response times."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6475395)

Arjun D.

Programs Head

> "The reporting is very poor, for example if i have to search for a chat i will have to scroll, it doesn't allow me to filter according to date."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___4540015)

Jaime Andrés C.

CEO

> "The broadcast tools and analytics are also very useful for campaign tracking."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6850732)

GM

Gomathy M.

Founder CEO

> "Inability to set up Broadcasts at first shot, invariably fails with some error message or other, Instability in credit card recharges (despite..."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___3312618)

BG

Bayo G.

Senior Business Manager

> "Its ability to message and connect with bulk of our leads on WhatsApp stands Wati out among our go-to-tool."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6787490)

OS

Oliver S.

Director

> "The customer support is an absolute shocker."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___4876537)

Nilay G.

Admin

> "It effectively enhances customer engagement by making communication via WhatsApp seamless and more manageable."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___6479414)

RV

Ram V.

CEO

> "Competitors may dislike wati for such a beautiful product."

[See full review](https://www.capterra.com/p/204314/WATI/#Capterra___3499679)

[View Reviews](https://www.capterra.com/p/204314/WATI/reviews/)

GB

Garima B.

Associate

> "Our experience with Gupshup has been decent overall. While the platform has a lot of good features and is quite user-friendly, getting..."

[See full review](https://www.capterra.com/p/233786/Gupshup/#Capterra___6794923)

VR

Verified Reviewer

Associate Product Manager

> "Journey management tool is a little clunky."

[See full review](https://www.capterra.com/p/233786/Gupshup/#Capterra___6572008)

[View Reviews](https://www.capterra.com/p/233786/Gupshup/reviews/)

## User interface

[Wati](https://www.capterra.com/p/204314/WATI/)

4.59 (203)

[Gupshup](https://www.capterra.com/p/233786/Gupshup/)

4.31 (35)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Wati

9/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/204314/WATI/#features)

Gupshup

Top features

11/42

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Management
-   Churn Management
-   Communication Management
-   Content Creation
-   Content Management
-   CRM
-   Customer Database
-   Customer Experience Management
-   Customer History
-   Customer Portal
-   Customer Segmentation
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Email Management
-   Engagement Tracking
-   Event Triggered Actions
-   Feedback Management
-   Gamification
-   Generative AI
-   Live Chat
-   Monitoring
-   Multi-Channel Communication
-   Multi-Language
-   Real-Time Analytics
-   Real-Time Data
-   Real-Time Reporting
-   Reporting/Analytics
-   Sentiment Analysis
-   Social Media Integration
-   Surveys & Feedback
-   Tagging
-   Third-Party Integrations
-   Visual Analytics
-   Widgets

[See all features](https://www.capterra.com/p/233786/Gupshup/#features)

### Recognition

No recognitions have been awarded to Wati

No recognitions have been awarded to Gupshup

### Deployment & support

Wati

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Gupshup

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Wati

-   By WATI.io
-   Located in Hong Kong SAR China
-   Founded in 2015

Gupshup

-   By Gupshup
-   Located in India
-   Founded in

## Popular Comparisons

[Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[Viber](https://www.capterra.com/p/180348/Viber/)[4.40 (4,059)](https://www.capterra.com/p/180348/Viber/reviews/)

$59/month

Price

Contact vendor for pricing

4.5

Features

4.3

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/180348-204314/Viber-vs-WATI)

[Gupshup](https://www.capterra.com/p/233786/Gupshup/)[4.31 (35)](https://www.capterra.com/p/233786/Gupshup/reviews/)

vs

[Clepher](https://www.capterra.com/p/276090/Clever-Messenger/)[4.78 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/)

Contact vendor for pricing

Price

$99one time

4.3

Features

4.7

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/233786-276090/Gupshup-vs-Clever-Messenger)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[Text Request](https://www.capterra.com/p/167015/Text-Request/)[4.63 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

$59/month

Price

$59/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/167015-204314/Text-Request-vs-WATI)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,103)](https://www.capterra.com/p/135003/Slack/reviews/)

$59/month

Price

$8.75/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/135003-204314/Slack-vs-WATI)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)[4.68 (1,781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

$59/month

Price

$15/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/102188-204314/LiveAgent-vs-WATI)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[LiveChat](https://www.capterra.com/p/62194/LiveChat/)[4.64 (1,723)](https://www.capterra.com/p/62194/LiveChat/reviews/)

$59/month

Price

$25/month

4.5

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/62194-204314/LiveChat-vs-WATI)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[Intercom](https://www.capterra.com/p/134347/Intercom/)[4.50 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/)

$59/month

Price

$39/month

4.5

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/134347-204314/Intercom-vs-WATI)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (476)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

$59/month

Price

$0

4.5

Features

4.7

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/197141-204314/Tremendous-Rewards-vs-WATI)

[Wati](https://www.capterra.com/p/204314/WATI/)[4.59 (203)](https://www.capterra.com/p/204314/WATI/reviews/)

vs

[Birdeye](https://www.capterra.com/p/152997/BirdEye/)[4.68 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/)

$59/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/152997-204314/BirdEye-vs-WATI)